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WHY HEALTH IT NEEDS
STORYTELLING
#IHeartHIT |
“After nourishment, shelter and companionship,
stories are the thing we need most in the world.”
PHILLIP PULLMAN
Storytelling’s purpose?
“Fulfill a profound human need to grasp
the patterns of living – not merely as
an intellectual exercise, but within a
very personal, emotional experience.”
ROBERT MCKEE
Healthcare’s pattern of living?
#1
16M
leading cause of
death worldwide is
heart disease. global non-
communicable
disease deaths
are preventable.source: who.int
source: who.intsource: cbo.gov
$3.8T
in total 2014
U.S. healthcare
expenditures –
17.4% GDP.
How can technology help?
“Letting computers do
healthcare’s more algorithmic
work might allow us the time
and emotional space to re-
establish the Art of healing.”
AMANDA ANGELOTTI, MD
Therein lies health IT’s story…
Is that the story we’re telling?
GOP senators call for overhaul of electronic
health records program
Interoperability remains a challenge for EHRs
Medicare Bills Rise as Records Turn Electronic
Or, is there another angle?
“We all need to be
proactive on demonstrating
and communicating the
benefits of health IT, not
reacting to negative media
reports.”
MARILYN TAVENNER
There are people out there making an impact – every day
Dreamers
“We are on the verge of tremendous innovation in
healthcare. I want to be part of this. I want to transform
the way care is delivered in our country. It’s the most
exciting thing I’ve ever done. I’m making a difference in
the lives of patients, and I’m up for the challenge.”
LINDA STOTSKY
@EMRAnswers
Sustainers
“Health IT underpins our ability to achieve The Triple
Aim – especially supporting consumers’ self-care
which can help optimize outcomes and drive costs
down.”
JANE SARASOHN-KAHN
@healthythinker
Disruptors
“I believe the way to achieve lower costs, improve
healthcare and the patient experience is the smart use
of information technology. We are in the midst of a
tech-enabled revolution that is transforming our
healthcare system.”
BRIAN AHIER
@ahier
Geeks
“I invest time in understanding the geeky underside
of health IT; it really helps to be able to look under
the hood and understand the mechanisms for
connecting content with IT systems. Because I can
see the benefits of IT beyond the initial record-
keeping functions, I’m passionate about pushing
forward with health IT even if the current generation
of EHRs and some other technologies are less than
perfect.”
JANICE McCALLUM
@janicemccallum
Builders
“I’d rather design software to prolong life than
shorten it, which may not be the case with otherwise
cool technology. I’m fascinated by the philosophical,
cultural, and ethical problems confronted, implicitly
and explicitly, by healthcare information systems
designers.”
CHARLES WEBSTER
@wareFLO
Solvers
“The results of my work directly impact everyone I
know and love. It's incredibly fulfilling. And, I LOVE to
solve big puzzles. What could be bigger than helping
make the world a healthier place, one health data
element at a time?”
MANDI BISHOP
@MandiBPro
Healers
“Today, I see the progress we are making for
connected health and a thriving learning health
system, with care and payment models and health
policy that incent us all to shift forward. I am excited
about bringing innovation and technology focus to
where health and illness happens at home, in our
neighborhoods, at work and where we live and play.”
SUSAN HULL
@SusanCHull
Has health technology inspired
you to make a difference?
story.
Inspire it back.
#IHeartHIT
SHARE YOUR STORIES USING
LEARN. EXPLORE. INSPIRE.

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Why health IT needs storytelling

  • 1. WHY HEALTH IT NEEDS STORYTELLING #IHeartHIT |
  • 2. “After nourishment, shelter and companionship, stories are the thing we need most in the world.” PHILLIP PULLMAN
  • 3. Storytelling’s purpose? “Fulfill a profound human need to grasp the patterns of living – not merely as an intellectual exercise, but within a very personal, emotional experience.” ROBERT MCKEE
  • 4. Healthcare’s pattern of living? #1 16M leading cause of death worldwide is heart disease. global non- communicable disease deaths are preventable.source: who.int source: who.intsource: cbo.gov $3.8T in total 2014 U.S. healthcare expenditures – 17.4% GDP.
  • 5. How can technology help? “Letting computers do healthcare’s more algorithmic work might allow us the time and emotional space to re- establish the Art of healing.” AMANDA ANGELOTTI, MD
  • 6. Therein lies health IT’s story…
  • 7. Is that the story we’re telling? GOP senators call for overhaul of electronic health records program Interoperability remains a challenge for EHRs Medicare Bills Rise as Records Turn Electronic
  • 8. Or, is there another angle? “We all need to be proactive on demonstrating and communicating the benefits of health IT, not reacting to negative media reports.” MARILYN TAVENNER
  • 9. There are people out there making an impact – every day
  • 11. “We are on the verge of tremendous innovation in healthcare. I want to be part of this. I want to transform the way care is delivered in our country. It’s the most exciting thing I’ve ever done. I’m making a difference in the lives of patients, and I’m up for the challenge.” LINDA STOTSKY @EMRAnswers
  • 13. “Health IT underpins our ability to achieve The Triple Aim – especially supporting consumers’ self-care which can help optimize outcomes and drive costs down.” JANE SARASOHN-KAHN @healthythinker
  • 15. “I believe the way to achieve lower costs, improve healthcare and the patient experience is the smart use of information technology. We are in the midst of a tech-enabled revolution that is transforming our healthcare system.” BRIAN AHIER @ahier
  • 16. Geeks
  • 17. “I invest time in understanding the geeky underside of health IT; it really helps to be able to look under the hood and understand the mechanisms for connecting content with IT systems. Because I can see the benefits of IT beyond the initial record- keeping functions, I’m passionate about pushing forward with health IT even if the current generation of EHRs and some other technologies are less than perfect.” JANICE McCALLUM @janicemccallum
  • 19. “I’d rather design software to prolong life than shorten it, which may not be the case with otherwise cool technology. I’m fascinated by the philosophical, cultural, and ethical problems confronted, implicitly and explicitly, by healthcare information systems designers.” CHARLES WEBSTER @wareFLO
  • 21. “The results of my work directly impact everyone I know and love. It's incredibly fulfilling. And, I LOVE to solve big puzzles. What could be bigger than helping make the world a healthier place, one health data element at a time?” MANDI BISHOP @MandiBPro
  • 23. “Today, I see the progress we are making for connected health and a thriving learning health system, with care and payment models and health policy that incent us all to shift forward. I am excited about bringing innovation and technology focus to where health and illness happens at home, in our neighborhoods, at work and where we live and play.” SUSAN HULL @SusanCHull
  • 24. Has health technology inspired you to make a difference?
  • 25. story. Inspire it back. #IHeartHIT SHARE YOUR STORIES USING LEARN. EXPLORE. INSPIRE.