3. PETER BARRON STARK.
• He is specialized in leadership and management training in PBS & association.
• He has 10 yrs experience in his own commercial printing company and was able
to use this supervisory skills on the employees.
• Today, his principle of his own management consulting firm , and doing his
business with organisation throughout United States and abroad.
• He use to present over 250 seminars, speech, and workshops annually.
• As an instructor in San Diego States University, he also shares his principles with
students.
4. JANE FLAHERTY
• A senior consultant with PBS & Association.
• She has 25 yrs experience in designing and implementing organizational
intervention with public and private sector.
• She serves on the faculty at San Diego State University.
5. Key Terms In Becoming A Good
Leader.
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Understanding the changing role of supervision
Building your confidence and self-esteem.
Leading organizational changes
Managing time to accomplish your goal.
Communicating effectively.
Delegating to success through others.
Coaching to improve performance.
Conducting valuable performance review.
Building a high performance team.
Selecting and hiring winner.
Facilitating productive meetings.
Managing conflicts.
Creating and motivating environment.
Setting goals and planning action.
Earning followers in your Leadership Role.
6. UNDERSTANDING THE CHANGING ROLE OF
SUPERVISION.
“ Predicting the future is EASY, it’s trying to figure out
what’s going on now that’s HARD. ”
• Environment and economic changes.
• Workforce composition changes.
7. BUILDING YOUR CONFIDENCE AND
SELF-ESTEEM.
“ Our own attitudes have far more to do with how happy
we are than do any external circumstances. ”
• SELF-ESTEEM ASSESSMENT
AREAS OF STRENGTH
AREAS OF IMPROVEMENT
1.
1.
2.
2.
3.
3.
• STEPS FOR BUILDING HIGHER CONFIDENCE AND SELF-ESTEEM:
• Set goals.
• Dress up and look your best way always.
• Set your own standard.
• Improve your communication skills.
• Develop the habit of positive self-talk.
8. MANAGING TIME TO ACCOMPLISH YOUR
GOALS.
“ The only way there is true equality in the world is that we all have
the small amount of time. Some people just accomplish more. “
• What if there will be no time management?
• FOR EXAMPLE: Let’s say that Himanshu
Sharma is running late for his MBA college
today..... As he wake up late in the morning....
9. • Some four steps which can help in
performing a good Time Management.
I. Conducting a Time Management Audit.
II. Create a master “to do” list.
III. Prioritize your tasks.
IV. Identify your Time Wasters.
10. COMMUNICATING EFFECTIVELY.
"We have two ears and one mouth so that we can listen
twice as much as we speak."
WORST BOSS
BEST BOSS
Doesn’t care about other.
Gives feedback.
Poor communicator.
Good communicator.
Doesn’t listen.
listen
Gives mixed massages
Speak clearly
• Bad communication:
• Good communication:
11. • Tips for good Communication.
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Think before you say it.
Speak clearly and concisely.
Develop an attitude of wanting to listen.
Show the speaker that you are listening by
maintaining eye contact.
• Don’t shot the messenger. Encourage or reward
people who have given there view points.
• Keep your boss informed.
12. COACHING TO IMPROVE PERFORMANCE.
“ The conventional definition of management is getting
work done through people, but real management is
developing people through work. “
• Preparing for coaching discussion:
What is the problem?
What is the cause of the problem?
Is the employee capable?
Does the employee know right from wrong?
• Suggestion for dealing with performing problems:
Take immediate action.
Give feedback privately.
Remain calm.
Be consistent.
Remain positive.
13. CREATING AND MOTIVATING
ENVIRONMENT.
“ What I do best is share my enthusiasm ”
Steps to create a motivational
environment.
1.
2.
3.
4.
5.
6.
Describe the goal or target behaviour
Check the technical skill level.
Select a meaningful reward.
Provide positive reinforcement.
Administer immediate rewards.
Use intermittent reinforcement.
14. • Ensuring High Motivation
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Set high expectation with clear defined objectives.
Reward people for meeting high expectation.
Praise and recognize your expectation often.
Explain the ‘Big Picture’.
Find out the needs and goals of your employees.
Develop your self-esteem and esteem the others.
Get other involved in the goal-setting.
Develop a positive mental attitude.
15. EARNING FOLLOWER IN YOUR
LEADERSHIP ROLE
“ Management technique are obviously essential, but what matters in
leadership. Leading the whole organisation needs wisdom and flair and vision
and they are another matter; they cannot be reduce to a system and
incorporated into a training manual .”
So what you suggest to be Leader or Manager?
LEADER
MANAGER OR SUPERVISOR
Built Trust
Manages things
Motivates
Controls
Empowers Peoples
Maintains Power
Develops Vision
Assigns Goals
Develops Commitment
Plans
Coaches and Counsels
Demands and Complains
Asks
Tells
16. Manager and leader
“ One And The Same “
“A Good Manager Should Always Try To Be A Good Leader”