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Content Strategy Applied 2013

An Evolved Approach to Site
Architecture and Healthy Ecosystems

Matt Hobbs
Senior Content Strategist
at National Builder Supply

@heymatthobbs
#evolve13
An thoughtful approach to building an
ecosystem of valuable online content…
…that’s stays visible in today’s evolving
inbound marketing channels.

What you’ll hear today
From the trenches

http://0.tqn.com/d/history1900s/1/0/M/3/wwi15.gif
1. Build a clearly defined site architecture to meet your
communication objectives
2. Develop insight-driven content to fill out that
structure
3. Go the extra mile to build relationships
–
–

With end users on social channels
With search engines

4. Some sweet resources

What we’ll cover in this session. Sound good?
Building a foundation

Site structure and information
architecture
Does the content and language on your
site provide valuable context for users?

Choosing your words wisely
How to win
Set a content strategy to
meet your objectives.
Apply honest logic to
describe that content.
Choosing your words wisely

http://cseweb.ucsd.edu/classes/sp12/cse130-a/static/spock_logic.jpg
What kinds of content will help create a
positive, valuable experience?

Example: Sam’s Spice Company
How do all of your
content pieces fit
together?

Or: which aisles should contain which products?

http://teachwithclass.com/wp-content/uploads/2013/06/puzzle-pieces.bmp
How to win
Assign categories and sub-categories.
Use keyword research tools and perform test searches to
understand how search engines categorize that same
information.

Information Architecture: How your words fit together
How your words fit together
How your words fit together
Can spiders easily crawl and
digest your site’s content?

Is your site crawler-friendly?

http://www.techiemania.com/wp-content/uploads/2011/08/google-bot.jpg
How to win
Hide the confusing parts (faceted navigation).
Highlight important parts (breadcrumbs,
selection pages).

Is your site crawler-friendly?

http://www.techiemania.com/wp-content/uploads/2011/08/google-bot.jpg
Does your site have
consistent, readable URLs?

Clean, readable URL structure

http://doblelol.com/uploads/1/cartoon-cat-clip-art-vector-online-royalty-free-public-funny.jpg
How to win
Use the logical extensions of core keywords.
Establish “speaking URLs.”

Samspice.com/shop/caribbean-spices/jerk-seasoning

Clean, readable URL structure
Unsexy SEO Checklist (abridged)
Clearly-defined information architecture



Unique, valuable content



“Speaking” URLs



Smart use of NOFOLLOW tags, ROBOTS.TXT



Clean sitemap submission



Title, description, and alt tags



Blocking and tackling
“Technical SEO is more
important, not less.”

Adam Audette (Rimm Kaufman Group) MozCon 2013
Filling out your structure

Building content users will
appreciate and share
If you can validate your hunches with datadriven consumer insights,
you can be confident your content will
resonate with your audience.

Hunch + Data = Great Content
Where our team finds consumer insights
Where else?
• Listening tools
(Lithium, Radian6)
• Blog comments
• Social comments

Cold toilet seat woes (social insights from Twitter)
Take Google search volume data with a grain of salt. These are
trends (not hard and fast).
– This shouldn’t be a big issue if you’re only using this as a gut check

Validating hunches with keyword data
Where we “cultivate and grow our insights” - The Insight Farm
A few insights, hand-picked from the farm
Creating content from consumer insights

A few examples
How to bring attention to a $700 luxury toilet seat
Insight: “Two toned cabinets are everywhere on Pinterest.”
The article ended up ranking pretty well, too
vs

Get aggressive on testing content delivery (UX)

Leverage Google On-Page analytics to fuel AB testing
Valuable social interactions

Building relationships with
consumers
A bit of history

http://media.komonews.com/images/120630_johann_strauss_jr_660.jpg
Our first giveaway entry form on NBS.com
A slicker, more elegant way to give our followers cool stuff
Viral style marketing

“Silver Bullet” content
Practical

Half Way

Essential
Landing Pages
Buyer Guides
How To’s

Delightful

Luxury
Trend Articles
Editorials

What I mean by “Silver Bullet”

Web Comics
Infographics
Harlem Shake
“What Your Toilet Says About You”
The Good
– Big opportunity for social buzz (“flavor of the day”)
– Backlink opportunities (for being awesome)

The Bad
– Requires extra time and resources to produce
– If you’re making this stuff, you’re not solving problems

The Good and Bad of Silver Bullet
Now listen here. Don’t you go
spending one minute on “Silver
Bullet” content until you’ve built a
foundation of meaningful content.

You tell ‘em, Morgan

http://scrapetv.com/News/News%20Pages/Entertainment/images-5/morgan-freeman-3.jpg
A growing necessity for brands to stay visible

Building relationships with
search engines
Authoritative entities will be the only survivors

Search engines are getting
better at burying nonsense.
The days of Wild West SEO are pretty much over.

http://www.twentysteps.com/matt-cutts-the-enforcer/
Play where the search engines want you to play
The future of SEO

Structured data
Easily digestible meta data on a website…
…that enables crawlers to identify and understand the
information on a site…
…and index / scrape that information appropriately.

What is structured data?
Benefits of Structured Data
– Direct communication of information (easy for
crawlers to understand what’s what)
– Eye catching, richer listings on the SERP

Why does structured data matter?
Structured data highlighter (Google Webmaster Tools)
Hey there, little kitty cat

http://allmyroads.files.wordpress.com/2012/10/but_why_trollcat.jpeg
Only the chosen few will survive

http://www.google.com/insidesearch/features/search/knowledge.html
Paid Ads to help you find
treatment

Quick explanation from a
credible source

More usable SERPs
Paid ads to help you
find tickets

“About” info (and Google+?!?)

What is COPD image?
-break down annotations
on PLAs, paid, content
scrape

WHO DAT! (sorry… but not really)
Why bother clicking
onto The Weather
Channel or Weather
Underground?

Do a search. Get “the answer.” Do another search.
Valuable information > a list of 10 links
What do all of these examples have
in common?

Structured data from credible, healthy ecosystems
Superior
User
Experience

Structured
Data

An ecosystem of content to fuel inbound marketing
VVVVVVVVVVVVVVVVVVVV
Almost done here…

Wrapping up
Structure and information architecture is
essential if you want people to find your
content through search channels.
Content built on behavioral insights will gain
more traction in the social world.
Once your foundation and structure are set,
layer Silver Bullet content into your mix.
What we covered this morning (30,000 feet)
Superior UX and structured data is the future
of tactical SEO, which is really just marketing.
Go the extra mile to build a relationship with
users AND search engines (Trusted Stores,
Google+).

What we covered this morning (30,000 feet)
Don’t invite people over for BBQ if you haven’t cleaned the bathroom

http://themeathouseblog.files.wordpress.com/2012/06/istock_000020227730medium.jpg
1. Keep your thumb on the changes. Remain calm.
2. Play your game
–
–

Build a structurally-sound ecosystem of valuable content
and experiences
Live in a world of solving human problems and find ways
to add value through web experiences

Keep the wheel steady. Steady as she goes…
HobbsCSA.tumblr.com

Want to nerd out on Technical SEO?
Thanks y’all!
Any questions?
Feel free to connect with me on Twitter:

@HeyMattHobbs
#evolve13

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Content Strategy Applied Deck (Oct 17)

  • 1. Content Strategy Applied 2013 An Evolved Approach to Site Architecture and Healthy Ecosystems Matt Hobbs Senior Content Strategist at National Builder Supply @heymatthobbs #evolve13
  • 2. An thoughtful approach to building an ecosystem of valuable online content… …that’s stays visible in today’s evolving inbound marketing channels. What you’ll hear today
  • 4. 1. Build a clearly defined site architecture to meet your communication objectives 2. Develop insight-driven content to fill out that structure 3. Go the extra mile to build relationships – – With end users on social channels With search engines 4. Some sweet resources What we’ll cover in this session. Sound good?
  • 5. Building a foundation Site structure and information architecture
  • 6. Does the content and language on your site provide valuable context for users? Choosing your words wisely
  • 7. How to win Set a content strategy to meet your objectives. Apply honest logic to describe that content. Choosing your words wisely http://cseweb.ucsd.edu/classes/sp12/cse130-a/static/spock_logic.jpg
  • 8. What kinds of content will help create a positive, valuable experience? Example: Sam’s Spice Company
  • 9. How do all of your content pieces fit together? Or: which aisles should contain which products? http://teachwithclass.com/wp-content/uploads/2013/06/puzzle-pieces.bmp
  • 10. How to win Assign categories and sub-categories. Use keyword research tools and perform test searches to understand how search engines categorize that same information. Information Architecture: How your words fit together
  • 11. How your words fit together
  • 12. How your words fit together
  • 13. Can spiders easily crawl and digest your site’s content? Is your site crawler-friendly? http://www.techiemania.com/wp-content/uploads/2011/08/google-bot.jpg
  • 14. How to win Hide the confusing parts (faceted navigation). Highlight important parts (breadcrumbs, selection pages). Is your site crawler-friendly? http://www.techiemania.com/wp-content/uploads/2011/08/google-bot.jpg
  • 15. Does your site have consistent, readable URLs? Clean, readable URL structure http://doblelol.com/uploads/1/cartoon-cat-clip-art-vector-online-royalty-free-public-funny.jpg
  • 16. How to win Use the logical extensions of core keywords. Establish “speaking URLs.” Samspice.com/shop/caribbean-spices/jerk-seasoning Clean, readable URL structure
  • 17. Unsexy SEO Checklist (abridged) Clearly-defined information architecture  Unique, valuable content  “Speaking” URLs  Smart use of NOFOLLOW tags, ROBOTS.TXT  Clean sitemap submission  Title, description, and alt tags  Blocking and tackling
  • 18. “Technical SEO is more important, not less.” Adam Audette (Rimm Kaufman Group) MozCon 2013
  • 19. Filling out your structure Building content users will appreciate and share
  • 20. If you can validate your hunches with datadriven consumer insights, you can be confident your content will resonate with your audience. Hunch + Data = Great Content
  • 21. Where our team finds consumer insights
  • 22. Where else? • Listening tools (Lithium, Radian6) • Blog comments • Social comments Cold toilet seat woes (social insights from Twitter)
  • 23. Take Google search volume data with a grain of salt. These are trends (not hard and fast). – This shouldn’t be a big issue if you’re only using this as a gut check Validating hunches with keyword data
  • 24. Where we “cultivate and grow our insights” - The Insight Farm
  • 25. A few insights, hand-picked from the farm
  • 26. Creating content from consumer insights A few examples
  • 27. How to bring attention to a $700 luxury toilet seat
  • 28. Insight: “Two toned cabinets are everywhere on Pinterest.”
  • 29. The article ended up ranking pretty well, too
  • 30. vs Get aggressive on testing content delivery (UX) Leverage Google On-Page analytics to fuel AB testing
  • 31. Valuable social interactions Building relationships with consumers
  • 32. A bit of history http://media.komonews.com/images/120630_johann_strauss_jr_660.jpg
  • 33. Our first giveaway entry form on NBS.com
  • 34. A slicker, more elegant way to give our followers cool stuff
  • 35. Viral style marketing “Silver Bullet” content
  • 36. Practical Half Way Essential Landing Pages Buyer Guides How To’s Delightful Luxury Trend Articles Editorials What I mean by “Silver Bullet” Web Comics Infographics Harlem Shake
  • 37. “What Your Toilet Says About You”
  • 38. The Good – Big opportunity for social buzz (“flavor of the day”) – Backlink opportunities (for being awesome) The Bad – Requires extra time and resources to produce – If you’re making this stuff, you’re not solving problems The Good and Bad of Silver Bullet
  • 39. Now listen here. Don’t you go spending one minute on “Silver Bullet” content until you’ve built a foundation of meaningful content. You tell ‘em, Morgan http://scrapetv.com/News/News%20Pages/Entertainment/images-5/morgan-freeman-3.jpg
  • 40. A growing necessity for brands to stay visible Building relationships with search engines
  • 41. Authoritative entities will be the only survivors Search engines are getting better at burying nonsense.
  • 42. The days of Wild West SEO are pretty much over. http://www.twentysteps.com/matt-cutts-the-enforcer/
  • 43. Play where the search engines want you to play
  • 44. The future of SEO Structured data
  • 45. Easily digestible meta data on a website… …that enables crawlers to identify and understand the information on a site… …and index / scrape that information appropriately. What is structured data?
  • 46. Benefits of Structured Data – Direct communication of information (easy for crawlers to understand what’s what) – Eye catching, richer listings on the SERP Why does structured data matter?
  • 47. Structured data highlighter (Google Webmaster Tools)
  • 48. Hey there, little kitty cat http://allmyroads.files.wordpress.com/2012/10/but_why_trollcat.jpeg
  • 49. Only the chosen few will survive http://www.google.com/insidesearch/features/search/knowledge.html
  • 50. Paid Ads to help you find treatment Quick explanation from a credible source More usable SERPs
  • 51. Paid ads to help you find tickets “About” info (and Google+?!?) What is COPD image? -break down annotations on PLAs, paid, content scrape WHO DAT! (sorry… but not really)
  • 52. Why bother clicking onto The Weather Channel or Weather Underground? Do a search. Get “the answer.” Do another search.
  • 53. Valuable information > a list of 10 links
  • 54. What do all of these examples have in common? Structured data from credible, healthy ecosystems
  • 55. Superior User Experience Structured Data An ecosystem of content to fuel inbound marketing
  • 58. Structure and information architecture is essential if you want people to find your content through search channels. Content built on behavioral insights will gain more traction in the social world. Once your foundation and structure are set, layer Silver Bullet content into your mix. What we covered this morning (30,000 feet)
  • 59. Superior UX and structured data is the future of tactical SEO, which is really just marketing. Go the extra mile to build a relationship with users AND search engines (Trusted Stores, Google+). What we covered this morning (30,000 feet)
  • 60. Don’t invite people over for BBQ if you haven’t cleaned the bathroom http://themeathouseblog.files.wordpress.com/2012/06/istock_000020227730medium.jpg
  • 61. 1. Keep your thumb on the changes. Remain calm. 2. Play your game – – Build a structurally-sound ecosystem of valuable content and experiences Live in a world of solving human problems and find ways to add value through web experiences Keep the wheel steady. Steady as she goes…
  • 62. HobbsCSA.tumblr.com Want to nerd out on Technical SEO?
  • 63. Thanks y’all! Any questions? Feel free to connect with me on Twitter: @HeyMattHobbs #evolve13