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Customer Relationship Management in Organization
CRM focuses on the relationship ,[object Object],[object Object],[object Object],[object Object]
CRM conditions ,[object Object],[object Object],[object Object]
how CRM impacts on the organization ,[object Object],[object Object],[object Object],[object Object]
features of good CRM ,[object Object],[object Object],[object Object],[object Object]
generating a customer focused  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The expectations of different customers for the same product or service will vary according to: ,[object Object],[object Object],[object Object],[object Object],[object Object]
CRM as a process ,[object Object],[object Object],[object Object],[object Object]
focus on building relationships ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
characteristics of excellent CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
people and CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 

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Crm in org