1. Modelling behaviour in guided tours to support the design of digital mobile city guides Type of session: Short paper Mobile learning landscape Heloisa Candello Lyn Pemberton
2. The use of mobile devices to provide context-dependent information to tourists and other city visitors is now an activity that fits well with the paradigm of informal mobile learning
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4. We concentrate on a new perspective, drawn from the interaction of tourists with a (human) tourist guide. The work forms part of the requirements elicitation phase of a project to investigate design issues for audiovisual cultural heritage guides for the informal learner in cities such as London, Edinburgh and Brighton. Purpose
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6. Postcards - visitors received a postcard explaining the research and providing the contact information to send by post or give back to the researcher. The Tours
7. Distributed to 24 visitors. Received 17 (=70%) back) The Tours
8. Three informal walking tours , where the cultural, historical, artistic and social aspects of the cityscape were explicated on the move. Brighton Fringe Festival, on the south east coast of England. The Tours
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10. Resources Technical resources Camera & audio recorder Human resources Two researchers – one to record, one to take notes Finance Under £50 Time Approx. 2.5 hrs per tour
11. No pre-existing model. Aspects – Guides behaviour Visitors - behaviour/ characteristics Content – structure, level of complexity, assumptions, length Interaction – questions, comments Context – surroundings, reference to past, other places. Analysis