1. APPENDIX
EMPLOYEE ENGAGEMENT SURVEY ITEMS
5 Point Rating Scale:
Strongly Disagree / Disagree / Neither Agree nor Disagree / Agree / Strongly Agree
ALIGN EFFORTS WITH STRATEGY
1. Overall, I have a good understanding of what I am supposed to be doing in my job.
2. I am kept well informed about changes in the organization that affect my work group.
3. My work group makes efficient use of its resources, time, and budget.
4. In my work group, meetings are focused and efficient.
5. In my work group, people are held accountable for low performance.
EMPOWERMENT
6. I can make meaningful decisions about how I do my job.
7. I find personal meaning and fulfillment in my work.
TEAMWORK AND COLLABORATION
8. People in my work group cooperate with each other to get the job done.
9. In this organization, different work groups reach out to help and support each other.
10. People in my work group quickly resolve conflicts when they arise.
11. People trust each other in my work group.
GROWTH AND DEVELOPMENT
12. My job provides me with chances to grow and develop.
13. In my work group, people try to pick up new skills and knowledge.
14. In my work group, people are assigned tasks that allow them to use their best skills.
SUPPORT AND RECOGNITION
15. In my work group, my ideas and opinions are appreciated.
16. I get sufficient feedback about how well I am doing.
17. People in my work group understand and respect the things that make me unique.
OVERALL ENGAGEMENT INDEX = AGGREGATE OF ENGAGEMENT SURVEY ITEMS 1 - 17
The last three survey items (same rating scale) are included to provide insights into satisfaction, referral and
loyalty, and to provide a bridge from traditional employee surveys to the Employee Engagement.
18. I am satisfied with my job.
19. I would recommend employment at my organization to my friends or family.
20. I feel a sense of loyalty to this company.