Kanban Coaching Exchange Meet up group slides. A look at Scaling Kanban and the 7 Cadences (Daily Kanban, Strategy Review, Service Delivery Review, Operations Review, Risk Review, Queue Replenishment and Delivery Planning Meeting)

1. Scaling Kanban
The 7 Cadences of Kanban
Doug Idle & Helen Meek

2. All Lego parts are provided, this is not
a trick!

3. Kanban Refresh
• A method for directly improving service
delivery
• A mechanism for catalyzing continuous
improvement

4. Kanban – Scaling & 7 Cadences

5. Kanban – Scaling & 7 6 Cadences
Not in Scope For
Today

6. Welcome to AA!
AWESOME Aeronautical

7. Induction
• Welcome to ‘AWESOME Aeronautical’ (AA)
• You have been recruited into a top secret
elite aeroplane manufacturing company.
We need to build planes quickly!
• Your job is to make and maintain the
quality of our product

8. Forming Teams
• You have 1 minute to form 4 teams of
roughly equal size
• AND 1 team of three
• Each team is responsible for building one
type of Aeroplane component
• You will find all equipment on your tables

9. SDM
The Service Delivery Manger is
responsible for managing flow.
They will:
• Facilitates key meetings
• Support collaborative decision making
• Sequencing and scheduling of work
• Help the service understand its
performance
• Work to improve the overall service

10. The Manufacturing Work Flow
In your teams take 5 minutes to:
• Agree who will be the Service Delivery Manager
• Discuss your part design
• Practice putting it together
All planes must be broken up before we start!

11. Collecting Data
• We want to understand how long it takes
you to build your parts. You are to collect
the ‘Delivery Lead Time’ for your part of
the build
• We have created a metrics sheet to help
you

12. Orders Have Come In!

13. First Manufacturing Run (5 minutes)
• Daily Kanban (1 minute)
• Let’s make some planes! (4 minutes)
• 1 red plane
• 2 blue planes
• 1 black plane
Don’t forget to update the Lead Time chart!

14. First Manufacturing Feedback Loop
• What went well?
• What didn’t go well?
• What did we learn?
• You have 3 minutes!

15. Introducing Scaling Out
• In Kanban we start with where we are now
and build out gradually to ensure that
services are hooked up
• We manage through policies and work in
progress limits.
We have identified some dependencies
• Between the Wing & Fuselage teams
• Between the Underframe & Tail teams

16. Scaling out planning
• Go back to your teams and plan this out!
Think about:
- Policies
- Review your WIP limits
- Working together agreements
- Delivery lead times
• You have 5 minutes

17. Queue Replenishment
• In this cadence we decide what to select from the pool of
options. By moving work to ‘Ready 'we are making a
commitment to complete it
• Typically no more than 30 minutes in length and includes
key decision makers and stakeholders
• On demand replenishment is desirable, but often hard to
coordinate
• Let’s do Queue Replenishment, we have more orders!
(3 minutes)

18. Second Manufacturing Run (5 minutes)
• Daily Kanban (1 minute)
• Let’s make some planes! (4 minutes)
• 2 red planes
• 1 blue plane
• 2 black planes
Don’t forget to update the Lead Time chart!

19. Second Manufacturing Feedback Loops
• You have 3 minutes

20. Service Delivery Review
• In this cadence we look at whether we are delivering
according to customer expectations
• We look at a single kanban system and will include key
people from each activity (dev, test) in the meeting
• We compare current capabilities against fitness criteria
metrics and seek to balance demand & risk
• This session is typically 30 minutes in length
• Let’s conduct a Service Delivery Review (5 minutes)

21. Additional Scaling Out
We’ve identified another dependency!
• Go back to your teams and plan this out!
Think about:
- Policies
- Review your WIP limits
- Working together agreements
- Delivery lead times
• New orders have come in!
• You have 3 minutes!

22. Delivery Planning Meeting
• In this cadence we plan what can be delivered and form a
commitment to our customers.
• Issues about delivery will be raised in this session, solved
and/or taken to the Risk Review cadence.
• Key attendees will include anyone who accepts the
deliveries or involved in the logistics. Specialists are present
for their technical knowledge and risk-assessment
capabilities.
• This is a decision making meeting and could be 1-2 hours.
• Let’s conduct a Delivery Planning (5 minutes)

23. Third Manufacturing Run (5 minutes)
• Daily Kanban (1 minute)
• Let’s make some planes! (4 minutes)
• 2 red planes
• 1 blue plane
• 2 black planes
• 1 blue and orange plane
• 1 green & yellow plane
Don’t forget to update the Lead Time chart!

24. Risk Review
• In this cadence we look at problems that put our delivery capability at
risk
• Anyone with information, experience of recent blockers or managers
from dependent services may be in attendance at this meeting
• In this session we may review the assigned Class of Service and/or
explicit policies
• Techniques such as blocker clustering can be used to analyse the work.
• Sessions can be 1-2 hours in duration
• Let’s conduct a risk review (3 minutes)

25. Fourth Manufacturing Run (5 Minutes)
• Daily Kanban (1 minute)
• Let’s make some planes! (4 minutes)
• 4 red planes
• 4 blue plane
• 4 black planes
Don’t forget to update the Lead Time chart!

26. Operations Review
• In this cadence we conduct a ‘Systems of Systems’ level
review. This means that more than one system needs to exist
and would be facilitated by a senior leadership team member
• We review the demand and capability for each system with a
particular focus on dependencies
• Improvement suggestions/actions/decisions or required
changes to strategy with designated owners are key outcomes
of this meeting.
• Duration can vary depending on number of services. Up to 2
hours.

27. Kanban – Scaling & 7 Cadences
Delivery
Cadences
Improvement
Cadences

28. Game Debrief & Questions