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The Attributes of Technology Affordances Influencing the IoT Modeling by Users

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The Attributes of Technology Affordances Influencing the IoT Modeling by Users

The Attributes of Technology Affordances Influencing the IoT Modeling by Users : A Group Simulation Study of Social Affordances as an Antecedent upon Participatory Platform Architectures

Heejung Kwon, Ph.D., Creative Innovation Research Center, Yonsei Business Research Institute
2015 KMIS Fall Conference
Session A1 : ICT Application
Time : 9:00 am ~ 10:30 am, Saturday 21st November
Room : B223

The Attributes of Technology Affordances Influencing the IoT Modeling by Users : A Group Simulation Study of Social Affordances as an Antecedent upon Participatory Platform Architectures

Heejung Kwon, Ph.D., Creative Innovation Research Center, Yonsei Business Research Institute
2015 KMIS Fall Conference
Session A1 : ICT Application
Time : 9:00 am ~ 10:30 am, Saturday 21st November
Room : B223

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The Attributes of Technology Affordances Influencing the IoT Modeling by Users

  1. 1. The Attributes of Technology Affordances Influencing the IoT Modeling by Users : A Group Simulation Study of Social Affordances as an Antecedent upon Participatory Platform Architectures Heejung Kwon, Ph.D., Creative Innovation Research Center, Yonsei Business Research Institute 2015 KMIS Fall Conference Session A1 : ICT Application Time : 9:00 am ~ 10:30 am, Saturday 21st November Room : B223 ICTApplication2015KMISFallConference 1
  2. 2. Introduction  Internet of Things − Convergence Products of Home Controllers? − Sensors − Presence − Motion − Direction − Temperature ICTApplication2015KMISFallConference 2
  3. 3. IoT Cases ICTApplication2015KMISFallConference 3
  4. 4. IoT Use Cases by Ninja Sphere  Be alerted if you have left home and left an appliance on, and easily turn it of, such as heaters/lamps/AV equipment (phone & smart socket)  Check in on your dog/cat while you’re away from home (tag & phone)  See who is at home/away (tag & phone, opt in)  See exactly where your lost wallet/keys are located (using tag & phone) ICTApplication2015KMISFallConference 4
  5. 5. IoT Use Cases by Ninja Sphere  Be alerted if a valuable is being moved and you’re not at home (tag & phone)  Have useful information pushed into your ambient environment via the LED matrix, such as the weather or energy usage of your appliances - page through this information using hand gestures. (smart socket, LED & gesture)  Consolidated control of your lights, media, and environment devices via natural gestures on top of the spheramid (LED & gesture)  Consolidated control of your devices via one native application. ICTApplication2015KMISFallConference 5
  6. 6. IoT Use Cases by Ninja Sphere  Create ‘if this then that’ style rules against presence, location, time, energy usage controlling your appliances or alerting you via your phone. Further, any third party device you add can also be controlled via our rules engine. Examples out of the box:  - ‘If i’m on my way home and it’s cold outside turn on the heater’ (phone/tag & smart socket)  - ‘Turn on the lights when I get home and it’s dark’ (phone/tag & smart socket)  - ‘Turn off my appliances automatically when I go to bed at night’ (phone/tag & smart socket) ICTApplication2015KMISFallConference 6
  7. 7. Research Question  How do the changes of user mental models influence to the IoT Product Innovations? −Experience Factors − Technical Skill Level − Use Experience − User Mental Model − Speculative Digital Ecology ICTApplication2015KMISFallConference 7
  8. 8. Research Model ICTApplication2015KMISFallConference 8 Technical Skill Use Experience User Innovativeness Speculative Digital Ecology User Mental Model H1 H2 H3 H4 H5
  9. 9. Tales of Things  Tales of Things and electronic Memory (TOTeM) is a three-year collaborative project between five universities in the United Kingdom. The project aim is to explore the implications of Internet of Things (IoT) technologies for the design of novel forms of augmented memory systems(Barthel, 2013). ICTApplication2015KMISFallConference 9
  10. 10. ToT has been Applied to varied academic research projects ICTApplication2015KMISFallConference 10
  11. 11. It’s about people, spaces, and things, and how they are related to in our memories. ICTApplication2015KMISFallConference 11 Tales Capturing the Past The panorama was captured in front of the Chambermaid stencil by the artist Banksy, created in May 2006, on the wall of the Roundhouse in Camden. According to the Camden New Journal Article the maid is a portrait of Leita who worked in a Hotel in Los Angeles. Libbey Cambell the newly elected Liberal Democrat Councilor stated that "Banksy should of got permission for the art and ask who is going to pay to have it removed?". We are sad to say that is has now been removed - well done Camden Council... Created by: Smithee on 22 Apr 2010, 4:23 p.m.
  12. 12. User Innovation in iOT Context Theories and Experiments ICTApplication2015KMISFallConference 12
  13. 13. Research Overview  2 years of a longitudinal Research −Round 1 − September 2014 − Participants : 10 (male 5, female 5, Median age 22) −Round 2 − September 2015 − Participants : 12 (male 6, female 6, Median age 24) ICTApplication2015KMISFallConference 13
  14. 14. Research Procedures ICTApplication2015KMISFallConference 14 Phases Tasks Ref Phase 1 Draw the interaction cycle of “Tales of Things” − Note to what your goal of “Tales of Things” was. − Describe the example world of “Tale of Things” use context − Describe your gulf of execution to use “Tales of Things” − Describe your gulf of evaluation to use “Tale of Things” Norman’s (1990) stages-of action model Phase 2 Translate the cycle into the UAF − Tell your stories of experiencing ToT − What did you plan? − What were the steps of the translation? − Explain your physical action to the app. − What was the outcomes of ToT following to your physical action? − Were the system feedbacks proper? Andre's (2001) The user action framework Phase 3 Analysis/Design your own ToT use case. − Who are the users? − What do they use ToT for? − What use context will they be in to access the ToT process(or Interaction Cycle)? Hartson's (2012)
  15. 15. The Interaction Cycle ICTApplication2015KMISFallConference 15 Figure 21-1 Norman’s (1990) stages-of action model, adapted with permission.
  16. 16. The Interaction Cycle ICTApplication2015KMISFallConference 16 Figure 21-1 Norman’s (1990) stages-of action model, adapted with permission.
  17. 17. Research Results ICTApplication2015KMISFallConference 17 Technical Skill Use Experience User Innovativeness Speculative Digital Ecology User Mental Model n.s. ** * n.s. *
  18. 18. Conclusions  The user mental models are significantly influenced by use experiences, and the behaviors of sharing technology information[H2, H5].  The user mental model of using memory sharing media such as photos is largely dependent on social behaviors, and collective apparatus[H5].  The originality and novelty of innovative ideas are not coupled to technical fluency or exposures to industry experiences [H1]. ICTApplication2015KMISFallConference 18
  19. 19. Conclusions  The use experience in social context is a significantly outstanding antecedent of user mental model formation, and presumably influence to user innovativeness[H2, H3]. − The finding could be considered as an evidence of ecological affordance factors(Gaver, 1996), and proved the influence of social affordances in ecological perspective. The affordance in new media spaces would gradually evolve from physical perspectives to social perspectives, and vice versa. − Also the bidirectional influences between physical affordances, and social affordances will increase in multimodal technology environments.  The ecological affordance and responsiveness of new media environments will be the critical facets of IoT evolutions. ICTApplication2015KMISFallConference 19
  20. 20. ICTApplication2015KMISFallConference 20 For More Information https://www.facebook.com/IoT.UX/

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