2. Introduction
- What is Successful Delivery?
- Key points for successful
Delivery.
- Barriers
- Human Approach
3. What is Successful Delivery?
● Feedback & Customer Satisfaction
● Quality of work
● Budget, Timeline, Scope
● Team & Organisation Satisfaction
4. Key points for successful
Delivery
Plan
● What? Why?
How?
● Features -
Requirements
● Milestones -
Dates
● Risk
Resources
● Human -
skill
● Time
● Money
Communicatio
n
● Clarity
● Feedback - QA
● Frequency
● Change
5. Barriers
● Incomplete Requirements
● Lack of User Involvement
● Lack of Resources
● Unrealistic Expectations
● Lack of Executive Support
● Changing Requirements & Specifications
● Lack of Planning
● No longer required
● Lack of IT Management
● Technology Illiteracy
6. Human Approach
Human Needs Psychology
● Certainty
● Uncertainty or Variety
● Significance
● Love & Connection
● Growth