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The 8 Kinds of Marketers

Football Movie
Edition
As a B2B marketer, you strive to
inspire happy, loyal customers
to advocate for you.
Why?	
  Because	
  new	
  buyers	
  are	
  well	
  over	
  halfway	
  through	
  
their	
  purchasing	
  decision	
  before	
  they	
  even	
  talk	
  to	
  you.	
  They	
  
are	
  out	
  there,	
  beyond	
  your	
  control,	
  and	
  educa=ng	
  
themselves	
  by	
  talking	
  to	
  your	
  exis=ng	
  customers	
  and	
  fans.	
  
If you aren’t doing some form of advocate marketing,
your message won’t carry through.
In honor of 2014’s Big Game, we put together this list of
classic Football Movie archetypes to convey the different
ways marketers engage customers and build true, mutually
beneficial partnerships with them.
The Cheerleader
Bring It On

As a marketing cheerleader, you thrive on the
enthusiasm of your community and know
exactly what to do to enhance it. You have a
unique gift for rallying your customers and
genuinely pumping them up about what they
are doing. Social media is your program of
choice, and you live for the day that your
content goes viral. Bring it on, indeed.
The Coach
Any Given Sunday
They	
  call	
  you	
  coach.	
  You	
  inspire	
  your	
  customers	
  with	
  
educa=on,	
  knowledge	
  and	
  thought	
  leadership.	
  You	
  take	
  
pride	
  in	
  really	
  understanding	
  your	
  customers	
  and	
  what	
  
they	
  go	
  through	
  day	
  in	
  and	
  day	
  out,	
  and	
  you	
  feel	
  a	
  
responsibility	
  to	
  help	
  them	
  learn	
  from	
  each	
  other.	
  
Whether	
  you	
  blog	
  to	
  a	
  crowd	
  or	
  speak	
  to	
  an	
  audience,	
  
one	
  of	
  your	
  greatest	
  sources	
  of	
  pride	
  is	
  in	
  hearing	
  that	
  
simple	
  response,	
  “Thanks!	
  That	
  was	
  helpful.”	
  
Does	
  anybody	
  truly	
  embody	
  the	
  no=on	
  of	
  “advocate”	
  
more	
  than	
  a	
  sports	
  agent?	
  You	
  treat	
  your	
  customers	
  
like	
  gold,	
  while	
  simultaneously	
  figh=ng	
  on	
  their	
  behalf	
  
any	
  way	
  you	
  can.	
  You	
  know	
  that	
  for	
  them	
  to	
  truly	
  
excel,	
  you	
  may	
  have	
  to	
  push	
  them	
  from	
  =me	
  to	
  =me	
  –	
  
and	
  you	
  understand	
  the	
  nuanced	
  way	
  of	
  doing	
  that	
  
honestly	
  and	
  effec=vely.	
  To	
  you,	
  every	
  customer	
  is	
  
special	
  and	
  deserving	
  of	
  nothing	
  but	
  the	
  best,	
  and	
  you	
  
make	
  it	
  your	
  mission	
  to	
  help	
  them	
  achieve	
  110%.	
  

The AGENT
Jerry Maguire
Some=mes	
  the	
  best	
  doesn’t	
  always	
  
rise	
  to	
  the	
  top.	
  As	
  a	
  marketer,	
  you	
  
know	
  this	
  happens	
  quite	
  a	
  lot.	
  That’s	
  
why	
  you	
  are	
  out	
  there,	
  talking	
  to	
  
people	
  every	
  day,	
  searching	
  for	
  the	
  
the	
  hidden	
  gems	
  in	
  your	
  customer	
  
base.	
  Once	
  you	
  iden=fy	
  them,	
  you	
  
help	
  them	
  shine	
  –	
  giving	
  them	
  
opportuni=es	
  to	
  share	
  their	
  story	
  
with	
  the	
  world	
  and	
  posi=on	
  
themselves	
  as	
  experts	
  in	
  their	
  field.	
  
Years	
  later	
  you	
  look	
  back	
  and	
  think	
  to	
  
yourself,	
  “Yeah…	
  I	
  found	
  that	
  
superstar.	
  That	
  was	
  me.”	
  

The Hidden
Talent
The Waterboy
The Quarterback
Heaven Can Wait

You	
  are	
  the	
  top	
  dog.	
  The	
  big	
  kahuna.	
  The	
  cream	
  of	
  the	
  
crop.	
  Everyone	
  knows	
  you	
  are	
  good	
  –	
  check	
  that	
  –	
  the	
  
best.	
  They	
  see	
  you	
  as	
  a	
  beacon	
  of	
  light,	
  raining	
  wisdom	
  
and	
  sunlight	
  down	
  throughout	
  the	
  industry.	
  You	
  are	
  a	
  
powerhouse	
  among	
  your	
  peers,	
  and	
  you	
  inspire	
  your	
  
customers	
  through	
  your	
  sheer	
  presence.	
  With	
  this	
  great	
  
power,	
  of	
  course,	
  comes	
  great	
  responsibility,	
  and	
  it	
  is	
  a	
  
responsibility	
  you	
  are	
  proud	
  to	
  bear.	
  Shine	
  brightly,	
  oh	
  
quarterback.	
  People	
  are	
  depending	
  on	
  you.	
  
The True
Believer
Rudy

You	
  are	
  a	
  marketer	
  with	
  a	
  mission.	
  You	
  carry	
  great	
  passion	
  for	
  the	
  problems	
  you	
  are	
  
helping	
  your	
  customers	
  solve,	
  and	
  that	
  enthusiasm	
  seeps	
  from	
  your	
  pores	
  like	
  smoke	
  
from	
  fire.	
  You	
  are	
  a	
  catalyst	
  to	
  everyone	
  around	
  you,	
  inducing	
  change	
  in	
  areas	
  no	
  
one	
  ever	
  expected.	
  You	
  may	
  not	
  realize	
  it,	
  but	
  people	
  look	
  up	
  to	
  you	
  for	
  your	
  
integrity	
  and	
  singularity	
  of	
  purpose.	
  Your	
  honest	
  love	
  of	
  the	
  game	
  influences	
  your	
  
customers,	
  inspiring	
  them	
  to	
  overcome	
  obstacles	
  and	
  achieve	
  success.	
  
The Fighter
North Dallas Forty

Business	
  is	
  war,	
  and	
  your	
  customers	
  are	
  out	
  there	
  every	
  
day	
  on	
  the	
  front	
  lines.	
  You	
  are	
  a	
  fighter,	
  and	
  your	
  most	
  
important	
  job	
  is	
  to	
  arm	
  your	
  customers	
  with	
  the	
  tools	
  and	
  
techniques	
  they	
  need	
  to	
  crush	
  their	
  compe=tors.	
  
Something	
  standing	
  in	
  your	
  way?	
  Annihilate	
  it.	
  Flanked	
  
from	
  the	
  right?	
  Adapt	
  and	
  advance.	
  As	
  a	
  marketer	
  you	
  
understand	
  that	
  the	
  bonds	
  forged	
  in	
  baXle	
  are	
  extremely	
  
powerful.	
  So	
  you	
  do	
  everything	
  you	
  can	
  to	
  give	
  your	
  
customers	
  the	
  compe==ve	
  edge	
  they	
  need	
  to	
  win.	
  
The Mascot
Behind the Mascot
Marke=ng	
  is	
  about	
  one-­‐to-­‐one	
  
rela=onships	
  –	
  a	
  philosophy	
  you	
  live	
  
and	
  breathe	
  every	
  day.	
  Heard	
  good	
  
news	
  about	
  someone?	
  You	
  give	
  them	
  a	
  
call.	
  One	
  of	
  your	
  customers	
  said	
  
something	
  nice	
  about	
  you	
  to	
  someone	
  
else?	
  You	
  send	
  a	
  thank-­‐you	
  note.	
  
When	
  problems	
  happen	
  you	
  are	
  the	
  
one	
  that	
  your	
  customers	
  rely	
  on	
  to	
  
help	
  them	
  through	
  it.	
  You	
  are	
  a	
  
dependable	
  presence	
  throughout	
  your	
  
customer	
  base,	
  and	
  have	
  earned	
  the	
  
respect	
  of	
  your	
  community	
  one	
  
individual	
  at	
  a	
  =me.	
  
What kind of
marketer
are you?
Take the quiz
bit.ly/Lv3APO

Brought to you by @explorics.
Build Loyalty. Inspire Advocacy.

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The 8 Kinds of Marketers: Classic Football Movie Edition

  • 1. The 8 Kinds of Marketers Football Movie Edition
  • 2. As a B2B marketer, you strive to inspire happy, loyal customers to advocate for you. Why?  Because  new  buyers  are  well  over  halfway  through   their  purchasing  decision  before  they  even  talk  to  you.  They   are  out  there,  beyond  your  control,  and  educa=ng   themselves  by  talking  to  your  exis=ng  customers  and  fans.   If you aren’t doing some form of advocate marketing, your message won’t carry through. In honor of 2014’s Big Game, we put together this list of classic Football Movie archetypes to convey the different ways marketers engage customers and build true, mutually beneficial partnerships with them.
  • 3. The Cheerleader Bring It On As a marketing cheerleader, you thrive on the enthusiasm of your community and know exactly what to do to enhance it. You have a unique gift for rallying your customers and genuinely pumping them up about what they are doing. Social media is your program of choice, and you live for the day that your content goes viral. Bring it on, indeed.
  • 4. The Coach Any Given Sunday They  call  you  coach.  You  inspire  your  customers  with   educa=on,  knowledge  and  thought  leadership.  You  take   pride  in  really  understanding  your  customers  and  what   they  go  through  day  in  and  day  out,  and  you  feel  a   responsibility  to  help  them  learn  from  each  other.   Whether  you  blog  to  a  crowd  or  speak  to  an  audience,   one  of  your  greatest  sources  of  pride  is  in  hearing  that   simple  response,  “Thanks!  That  was  helpful.”  
  • 5. Does  anybody  truly  embody  the  no=on  of  “advocate”   more  than  a  sports  agent?  You  treat  your  customers   like  gold,  while  simultaneously  figh=ng  on  their  behalf   any  way  you  can.  You  know  that  for  them  to  truly   excel,  you  may  have  to  push  them  from  =me  to  =me  –   and  you  understand  the  nuanced  way  of  doing  that   honestly  and  effec=vely.  To  you,  every  customer  is   special  and  deserving  of  nothing  but  the  best,  and  you   make  it  your  mission  to  help  them  achieve  110%.   The AGENT Jerry Maguire
  • 6. Some=mes  the  best  doesn’t  always   rise  to  the  top.  As  a  marketer,  you   know  this  happens  quite  a  lot.  That’s   why  you  are  out  there,  talking  to   people  every  day,  searching  for  the   the  hidden  gems  in  your  customer   base.  Once  you  iden=fy  them,  you   help  them  shine  –  giving  them   opportuni=es  to  share  their  story   with  the  world  and  posi=on   themselves  as  experts  in  their  field.   Years  later  you  look  back  and  think  to   yourself,  “Yeah…  I  found  that   superstar.  That  was  me.”   The Hidden Talent The Waterboy
  • 7. The Quarterback Heaven Can Wait You  are  the  top  dog.  The  big  kahuna.  The  cream  of  the   crop.  Everyone  knows  you  are  good  –  check  that  –  the   best.  They  see  you  as  a  beacon  of  light,  raining  wisdom   and  sunlight  down  throughout  the  industry.  You  are  a   powerhouse  among  your  peers,  and  you  inspire  your   customers  through  your  sheer  presence.  With  this  great   power,  of  course,  comes  great  responsibility,  and  it  is  a   responsibility  you  are  proud  to  bear.  Shine  brightly,  oh   quarterback.  People  are  depending  on  you.  
  • 8. The True Believer Rudy You  are  a  marketer  with  a  mission.  You  carry  great  passion  for  the  problems  you  are   helping  your  customers  solve,  and  that  enthusiasm  seeps  from  your  pores  like  smoke   from  fire.  You  are  a  catalyst  to  everyone  around  you,  inducing  change  in  areas  no   one  ever  expected.  You  may  not  realize  it,  but  people  look  up  to  you  for  your   integrity  and  singularity  of  purpose.  Your  honest  love  of  the  game  influences  your   customers,  inspiring  them  to  overcome  obstacles  and  achieve  success.  
  • 9. The Fighter North Dallas Forty Business  is  war,  and  your  customers  are  out  there  every   day  on  the  front  lines.  You  are  a  fighter,  and  your  most   important  job  is  to  arm  your  customers  with  the  tools  and   techniques  they  need  to  crush  their  compe=tors.   Something  standing  in  your  way?  Annihilate  it.  Flanked   from  the  right?  Adapt  and  advance.  As  a  marketer  you   understand  that  the  bonds  forged  in  baXle  are  extremely   powerful.  So  you  do  everything  you  can  to  give  your   customers  the  compe==ve  edge  they  need  to  win.  
  • 10. The Mascot Behind the Mascot Marke=ng  is  about  one-­‐to-­‐one   rela=onships  –  a  philosophy  you  live   and  breathe  every  day.  Heard  good   news  about  someone?  You  give  them  a   call.  One  of  your  customers  said   something  nice  about  you  to  someone   else?  You  send  a  thank-­‐you  note.   When  problems  happen  you  are  the   one  that  your  customers  rely  on  to   help  them  through  it.  You  are  a   dependable  presence  throughout  your   customer  base,  and  have  earned  the   respect  of  your  community  one   individual  at  a  =me.  
  • 11. What kind of marketer are you? Take the quiz bit.ly/Lv3APO Brought to you by @explorics. Build Loyalty. Inspire Advocacy.