3. Training
“Training is the process of altering
employee behavior and attitudes in a way that
increase the probability of goal attainment.” It
involves changing of -
Skills
Attitude
Knowledge
5. Training & Development
Training
Increases job skills- specific
skills
Short term perspective
Job centered
The role of a trainer is very
important
Development
It shapes attitude –
overall growth
Long term perspective
Career Centered
Internally motivated for
self development
6. WHY T & D
No one is a perfect fit at the time of hiring and some
training & development must take place.
Planned development programs will return values to
the organization in terms of :
• increased productivity
• reduced costs
• Morale
7. Flexibility to adapt to changing requirements
Moulds employees’ attitude
Helps them achieve better co-operation
Creates greater loyalty to the organization
Reduces wastage and spoilage
Improves quality
8. Training
Process
Determine the mission of the
org
Job description
Training needs assessment
Decide most imp
objective/priorities
Evaluate the curriculum
Evaluate the Result of
Training
9. TYPES OF TRAINING
On the job: Orientation
Apprentice
Committee assignments
Off the job: Vestibule
Role playing
Lecture
Case discussion
Conference
10. Decision making: In basket
Business games
Case studies
Interpersonal: Role play
Sensitivity
Behavior
Organizational: Position rotation
Multiple mgmt
DEVELOPMENT PROGRAMS
11. Responsible for Training
Top Mgmt – Frames the Training policy
HR Dept – plans, establishes and evaluates
Supervisors –implement and apply development
procedure
Employees – provide feedback, revision and
suggestions