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Cross cultural differences in approaches to
creativity and innovation: the challenge for
corporate management
          Presentation for Mini-Conference
             at the Vrije Universiteit [VU]
             Amsterdam, 28th April 2009
            James Ogunleye, PhD FRSA
          Middlesex University, London, UK
Introduction - key terms defined

 • Culture: ‘collective programming of the mind [i.e. way of
   thinking, learning, processing information, perception of
   others, etc] which distinguishes the members of one group
   or category of people from another’ (Hofstede, 1991, p.5)

 • Corporate Management: ‘The people who administer a
   company, create policies, and provide the support
   necessary to implement the owners' business objectives.’
   (Harvey, 2004). Corporate management can also be
   characterised as an act of getting things done – or
   accomplishing organisation goals – through people. It is all
   about the effective harnessing of human and material
   resources of the organisation towards achieving common
   goals.
Creativity and innovation as conjoined
twins?
 • Not much universal agreement among psychologists and
   subject investigators on the definition of creativity and what
   counts as a demonstration of creativity, and neither do
   investigators ‘share’ a language for creativity (Welsh, 1973;
   Ford and Harris, 1992; Parkhurst, 1999; Joubert, 2001).
 • Creativity: Amar (2007) sees creativity as the ‘mother’ of
   innovation. We could also say creativity fuels innovation.
 • Innovation: Ogunleye (2001; 2006) and Majoro (1991)
   characterise innovation as the ‘bi-product’ or technological
   ‘outcome’ of creativity.
 • In essence, the terms creativity and innovation are often
   used interchangeably. A study by Sternberg and O’Hara
   (1999) concludes that creativity and innovation are
   essentially – perhaps broadly – the same things.
Overlapping themes of creativity

 Traditionally, definitions of creativity are explored under the
 following largely overlapping themes (see Ogunleye, 2008):

 •   product
 •   process
 •   personality
 •   environment

 Therefore, work on creativity and culture or discourses on
 cross cultural approaches to creativity are situated in one or
 more of the traditional themes of creativity.
cross cultural approaches to creativity

 Western conceptions
 Creativity as a product
 • Novelty and appropriateness. In other words, creative
   products/result or outcome a creative act has to be original
   and useful. Indeed, originality is a concept central to
   creative product... here, there is an intense focus on
   innovative products.
 Creativity as a process
 • Relates to a person’s ability. Mayer (1989) defines process
   creativity as ‘the ability to solve problems that an individual
   might not have previously learned to solve.’ Ability to
   produce work that is judged by others as novel and
   appropriate (Lubart and Sternberg, 1998, p.66). In
   essence, process creativity is intertwined with a problem-
   solving ability.
cross cultural approaches to creativity

 Western conceptions
 Creativity as a personality
 • Relates to how a person’s cognitive skills and their
   emotional experience shape creative outcome. Wason
   (1968) defines personality creativity as an ‘aesthetic
   cognitive and emotional operation’ which seeks to find
   solutions to a problem.
 • Fisher (1990) relates creativity to human attitudes and
   abilities which, together, ‘lead a person to produce creative
   thought, ideas or images.’ on intuition, Intuition is key in
   personality creativity – it is something that a person has to
   use to make connections in a fruitful and productive way.
 • Myers-Briggs Type Indicator (MBTI-Creativity Index) and
   Trompenaars’ (2007) Integrated Type Indicator (ITI) are
   profoundly situated in the personality creativity.
cross cultural approaches to creativity

 Creativity as a condition of the environment in which
 people live and/or operate
 • the environment nurtures, enriches, and sensorily
   stimulates human creativity (Amabile, 1983; Cheyette,
   1977; Taylor, 1971).
 • social/cultural environmental elements, for example, can
   ‘create a context in which creative work’ is hinder or
   facilitated; these can also ‘serve to evaluate products and
   performances (Lubart and Sternberg, 1998, p.65).
 • in a business organisation context, a creative environment
   will affords opportunities for people [employees and
   managers alike] to develop their creative potential/ or will
   enable people to establish creative interactions with the
   organisation.
cross cultural approaches to creativity

 Eastern conceptions
 • Product creativity: there is less emphasis/focus on
   product
 • Process creativity: there is strong emphasis/focus on
   process, which can be through meditation or in the case of
   Africans, through ‘spiritual appeals’, chanting or
   incantations to a deity.
 • Personality creativity: there is strong emphasis/focus on
   personality, but not in exactly the same way as the West.
   Personality creativity is associated with/or relates to
   personal fulfilment (Chu, 1970; Kuo, 1996; Lubart and
   Sternberg, 1998); morality; ‘spirituality, etc.
 • Environment creativity: there is less emphasis/focus on
   the environment.
Cross cultural approaches to creativity:
the West meets the East?
 • There appears to be a strong convergence in
   cross cultural constructs of creativity when
   creativity is defined as a process.
 • In other words, both the West and the East
   perspectives on creativity place a strong
   emphasis on process.
 • Ironically, the similarity in the West and the East
   perspectives on creativity ends almost as soon as
   it begun!
 • The West and the East conceptions – or what is
   also known as descriptors – of creative process
   differed quite significantly.
Western conceptions of creative
process
 Descriptors

 • Preparation

 • Incubation

 • Illumination

 • Verification
Creative process: the Google Chrome story
To help protect y our priv acy , PowerPoint prev ented this external picture from being automatically downloaded. To download and display this picture, click Options in the Message Bar, and then click Enable external content.
Creative process: the Google Chrome story
Creative process: the Google Chrome story
Creative process: the Google Chrome story
The East conceptions of creative
Process

 East
 • preparation involves prayer/
   meditation for inspiration
 • alignment of inner
   self/being with the spirit of
   the deity
 • insights; rather self-focused
   than subject-focused
 • personal realisation; social
   communication of
   achievement
African conceptions of creativity

 Swahili word for creativity is Kuumba

 •   product,
 •   process,
 •   personality, and
 •   environment creativity

 are all emphasised in the African context.

 •   Like the East, there is strong emphasis/focus on
     process and personality
African conceptions of creativity

• Product/outcome of creativity
                    101. Mask




Woven Grass Baskets (Tutsi – Rwanda, mid part 20th
century); Brown Dense Wood with Patina (Lwena/Luvale,
Zambia/Angola, mid 20th century); and a Yoruba Sculpture
(Western Nigerian, by George Bamidele)
Process/personality creativity: learning
by observation
African creative personalities

 Personality creativity
 • African creative writers –
   Chinua Achebe (top
   right) and Nobel
   Laureate Wole Soyinka
   have both been
   acknowledged as the
   ‘master craftsmen for
   creativity and
   inventiveness’ for ‘using
   various creative
   strategies and devices,
   to positively change the
   face of the English
   language’ (Ajani, 2005).
Summary – The West and the East/Africa –
    conceptions of creative process
                                      East/(and Africa to a
                 West
Descriptors                             degree)
                 • Preliminary        • preparation
                   analysis of the      involves prayer/
• Preparation      problem              meditation for
                 • active               inspiration
                   unconscious
• Incubation                          • alignment of inner
                   work                 self/being with the
                 • a sudden burst       spirit of the deity
                   of insight/        • insights; rather
                   imagination/
• Illumination                          self-focused than
                   idea/solution to     subject-focused
                   the problem
                                      • personal
                 • Evaluation of        realisation; social
• Verification     idea/solution;       communication of
                   development          achievement
Challenges for corporate management

 • How creativity is understood in different culture as
   represented by employees



 • The need to understand the cultural
   characteristics and behaviours of innovative and
   creative people in the organisation (see Roffe,
   1999).
A three-fold challenge for corporate
management

                                                  Recognising cultural
                                                      differences
           Championing
                                                    in creativity and
            creativity
                                                    innovation and
          and innovation
                                                    attune to those
                                                      differences




                             Encouraging creativity
                           and innovation; integrate
                                  cross cultural
                                   differences
                            via Trompenaars’ (2007)
                                Trompenaars’
                                 Integrated Type
                               Indicator [ITI] tool
Concluding remarks




 Peng Guohui, Principal of Jindao Middle School, Guangzhou, China
End Note

 ‘Creativity is not in the person, or in the culture, but
 in the interaction between the two’ (Lubart and
 Sternberg, 1998, p.69).



 Thank You

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Cross Cultural Approaches To Creativity & Innovation V3

  • 1. Cross cultural differences in approaches to creativity and innovation: the challenge for corporate management Presentation for Mini-Conference at the Vrije Universiteit [VU] Amsterdam, 28th April 2009 James Ogunleye, PhD FRSA Middlesex University, London, UK
  • 2. Introduction - key terms defined • Culture: ‘collective programming of the mind [i.e. way of thinking, learning, processing information, perception of others, etc] which distinguishes the members of one group or category of people from another’ (Hofstede, 1991, p.5) • Corporate Management: ‘The people who administer a company, create policies, and provide the support necessary to implement the owners' business objectives.’ (Harvey, 2004). Corporate management can also be characterised as an act of getting things done – or accomplishing organisation goals – through people. It is all about the effective harnessing of human and material resources of the organisation towards achieving common goals.
  • 3. Creativity and innovation as conjoined twins? • Not much universal agreement among psychologists and subject investigators on the definition of creativity and what counts as a demonstration of creativity, and neither do investigators ‘share’ a language for creativity (Welsh, 1973; Ford and Harris, 1992; Parkhurst, 1999; Joubert, 2001). • Creativity: Amar (2007) sees creativity as the ‘mother’ of innovation. We could also say creativity fuels innovation. • Innovation: Ogunleye (2001; 2006) and Majoro (1991) characterise innovation as the ‘bi-product’ or technological ‘outcome’ of creativity. • In essence, the terms creativity and innovation are often used interchangeably. A study by Sternberg and O’Hara (1999) concludes that creativity and innovation are essentially – perhaps broadly – the same things.
  • 4. Overlapping themes of creativity Traditionally, definitions of creativity are explored under the following largely overlapping themes (see Ogunleye, 2008): • product • process • personality • environment Therefore, work on creativity and culture or discourses on cross cultural approaches to creativity are situated in one or more of the traditional themes of creativity.
  • 5. cross cultural approaches to creativity Western conceptions Creativity as a product • Novelty and appropriateness. In other words, creative products/result or outcome a creative act has to be original and useful. Indeed, originality is a concept central to creative product... here, there is an intense focus on innovative products. Creativity as a process • Relates to a person’s ability. Mayer (1989) defines process creativity as ‘the ability to solve problems that an individual might not have previously learned to solve.’ Ability to produce work that is judged by others as novel and appropriate (Lubart and Sternberg, 1998, p.66). In essence, process creativity is intertwined with a problem- solving ability.
  • 6. cross cultural approaches to creativity Western conceptions Creativity as a personality • Relates to how a person’s cognitive skills and their emotional experience shape creative outcome. Wason (1968) defines personality creativity as an ‘aesthetic cognitive and emotional operation’ which seeks to find solutions to a problem. • Fisher (1990) relates creativity to human attitudes and abilities which, together, ‘lead a person to produce creative thought, ideas or images.’ on intuition, Intuition is key in personality creativity – it is something that a person has to use to make connections in a fruitful and productive way. • Myers-Briggs Type Indicator (MBTI-Creativity Index) and Trompenaars’ (2007) Integrated Type Indicator (ITI) are profoundly situated in the personality creativity.
  • 7. cross cultural approaches to creativity Creativity as a condition of the environment in which people live and/or operate • the environment nurtures, enriches, and sensorily stimulates human creativity (Amabile, 1983; Cheyette, 1977; Taylor, 1971). • social/cultural environmental elements, for example, can ‘create a context in which creative work’ is hinder or facilitated; these can also ‘serve to evaluate products and performances (Lubart and Sternberg, 1998, p.65). • in a business organisation context, a creative environment will affords opportunities for people [employees and managers alike] to develop their creative potential/ or will enable people to establish creative interactions with the organisation.
  • 8. cross cultural approaches to creativity Eastern conceptions • Product creativity: there is less emphasis/focus on product • Process creativity: there is strong emphasis/focus on process, which can be through meditation or in the case of Africans, through ‘spiritual appeals’, chanting or incantations to a deity. • Personality creativity: there is strong emphasis/focus on personality, but not in exactly the same way as the West. Personality creativity is associated with/or relates to personal fulfilment (Chu, 1970; Kuo, 1996; Lubart and Sternberg, 1998); morality; ‘spirituality, etc. • Environment creativity: there is less emphasis/focus on the environment.
  • 9. Cross cultural approaches to creativity: the West meets the East? • There appears to be a strong convergence in cross cultural constructs of creativity when creativity is defined as a process. • In other words, both the West and the East perspectives on creativity place a strong emphasis on process. • Ironically, the similarity in the West and the East perspectives on creativity ends almost as soon as it begun! • The West and the East conceptions – or what is also known as descriptors – of creative process differed quite significantly.
  • 10. Western conceptions of creative process Descriptors • Preparation • Incubation • Illumination • Verification
  • 11. Creative process: the Google Chrome story To help protect y our priv acy , PowerPoint prev ented this external picture from being automatically downloaded. To download and display this picture, click Options in the Message Bar, and then click Enable external content.
  • 12. Creative process: the Google Chrome story
  • 13. Creative process: the Google Chrome story
  • 14. Creative process: the Google Chrome story
  • 15. The East conceptions of creative Process East • preparation involves prayer/ meditation for inspiration • alignment of inner self/being with the spirit of the deity • insights; rather self-focused than subject-focused • personal realisation; social communication of achievement
  • 16. African conceptions of creativity Swahili word for creativity is Kuumba • product, • process, • personality, and • environment creativity are all emphasised in the African context. • Like the East, there is strong emphasis/focus on process and personality
  • 17. African conceptions of creativity • Product/outcome of creativity 101. Mask Woven Grass Baskets (Tutsi – Rwanda, mid part 20th century); Brown Dense Wood with Patina (Lwena/Luvale, Zambia/Angola, mid 20th century); and a Yoruba Sculpture (Western Nigerian, by George Bamidele)
  • 19. African creative personalities Personality creativity • African creative writers – Chinua Achebe (top right) and Nobel Laureate Wole Soyinka have both been acknowledged as the ‘master craftsmen for creativity and inventiveness’ for ‘using various creative strategies and devices, to positively change the face of the English language’ (Ajani, 2005).
  • 20. Summary – The West and the East/Africa – conceptions of creative process East/(and Africa to a West Descriptors degree) • Preliminary • preparation analysis of the involves prayer/ • Preparation problem meditation for • active inspiration unconscious • Incubation • alignment of inner work self/being with the • a sudden burst spirit of the deity of insight/ • insights; rather imagination/ • Illumination self-focused than idea/solution to subject-focused the problem • personal • Evaluation of realisation; social • Verification idea/solution; communication of development achievement
  • 21. Challenges for corporate management • How creativity is understood in different culture as represented by employees • The need to understand the cultural characteristics and behaviours of innovative and creative people in the organisation (see Roffe, 1999).
  • 22. A three-fold challenge for corporate management Recognising cultural differences Championing in creativity and creativity innovation and and innovation attune to those differences Encouraging creativity and innovation; integrate cross cultural differences via Trompenaars’ (2007) Trompenaars’ Integrated Type Indicator [ITI] tool
  • 23. Concluding remarks Peng Guohui, Principal of Jindao Middle School, Guangzhou, China
  • 24. End Note ‘Creativity is not in the person, or in the culture, but in the interaction between the two’ (Lubart and Sternberg, 1998, p.69). Thank You