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Managing Power Generation and
Transmission Equipment
 




APPLICATION NOTE

Executive Overview                                                                           APPLICATIONS
Multi‐Link devices have been an integral part of substation                                  o Energy Management
communications for over 15 years.   Thousands of our devices are used by                       Controls
over 100 electric and gas utility companies to provide reliable                              o Modem Polling
communications with meters, power quality monitors, and relays. The 
                                                                                             o Automated Meter Reading
Polnet® ACP is also being installed for “out‐of‐band” network support for 
                                                                                             o Service Port Access
“in‐band” communication networks. Multi‐Link, Inc. has provided cost‐
saving management solutions for telecom and data operations for                              o Remote Equipment
                                                                                               Maintenance
22years.  
                                                                                             o Out-of-Band Network
                                                                                               Access
The Problem
With greater demand for connectivity to existing and new data reporting  
devices, more access points are required, which means more strain on 
budgets.  With this unprecedented growth comes the ever increasing 
need to remotely access the control interfaces of the equipment.  
Engineers and technicians must be able to access their interfaces from 
remote operations centers or while on the road in order to assure 
maximum service availability.    

Cost of Network Infrastructure: 
With the number of management interfaces growing, telecommunication 
costs to access them are also growing.  Some communication technologies 
are too expensive and some are unreliable.  Many utility companies are 
opting for the POTS line to provide a low cost and reliable means of data 
acquisition.  However, by using the Polnet ACP, one POTS line can provide 
access to 9 devices making the ACP9 an average cost of $60 per 
connection.     

Limited Resources:   
With the fast installation pace of new projects, availability of support staff 
is at a premium.  Managing remote applications frequently puts 
maintenance personnel out of contact for hours, or even days at a time, 
frequently at expensive overtime labor rates. 
 

        225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net 
 
 
 
Polnet® A
                                                                                                     ACP
The So
     olution                                                                                 Automatic Call P
                                                                                                            Processor

Multi‐link
         k offers a suite
                        e of Americann‐made produ  ucts that allow you to 
reduce orr eliminate telephone lines s as well as re
                                                   emotely reboo ot 
equipmen nt.  The savinggs in time and
                                     d more efficieent utilization
                                                                 n of limited 
                                                                                               BENEFITS
resourcess optimize sup pport operations.                                                      oS
                                                                                                Saves mone by
                                                                                                           ey
                                                                                                reducing the number
                                                                                                r           e
                                                                                                of
                                                                                                o phone linnes
                                                                                                required for
                                                                                                r          r
                                                                                                substation o
                                                                                                s          operations
Exampl Utility Substatio
     le:               on
                                                                                               o Reduce site visits
Remote connectivity to  o control ports provides ac ccess to critic
                                                                  cal                          oC
                                                                                                Centralized control
operation nal informatioon.  In applica
                                      ations normally using in‐ne etwork                        from remote location
                                                                                                f          e
connectiv vity, secure ac
                        ccess using ouut‐of‐band techniques assures                            o ROI within 3 to 6
substation n can become e completely isolated in thhe event of ne etwork                         month
                                                                                                 m
failure. 
                                                                    
                                                                   Installing a 
                                                                   Polnet ACP, a a 
                                                                                               FE
                                                                                                EATURES
                                                                                                      S
                                                                   secure line‐
                                                                   sharing                     o Extremely flexible
                                                                   device,                       touchtone
                                                                                                 t
                                                                   wherever                      programmin
                                                                                                 p         ng,
                                                                   multiple                      REMOTE
                                                                   phone lines                   programmin
                                                                                                 p         ng
                                                                   are required                  optional
                                                                                                 o
                                                                   can reduce                  oU
                                                                                                User defined Security
                                                                                                           d
                                                                   expenses by                  Access Code to
                                                                                                A          es
                                                                                                seven digits
                                                                                                s          s
                                                                   thousands of  f 
                                                                   dollars.                    o Broad comp patibility
                                                                                                 with telepho
                                                                                                 w          ony
Many times each locat   tion is able to
                                      o reduce the r
                                                   requirement f  for four or 
                                                                                                 equipment a
                                                                                                 e          and Telco
more pho  one lines, savi
                        ing $200‐$350  0 per month, or more. 
                                                                                                 services
                                                                                                 s
Multi‐Link k’s publicly ow
                         wned, private
                                     ely owned, annd cooperativ  ve electric                                otection
                                                                                               o Barge-in pro
utilities cu
           ustomers are saving thous sands of dolla
                                                  ars utilizing th
                                                                 his equipment t               o Dual surge protection
today, wit th over 10,00 00 ACPs now i
                                     installed.  One such compa   any has over                 o Emergency Barge-IN
1000 ACPs, saving over $1,000,000 per year in re   educed teleco om charges.                     for
                                                                                                 f Priority O
                                                                                                            Outbound
                                                                                                 Calls
                                                                                                 C
                                                                                               o No loss of ddata
                                                                                                 throughput speed or
                                                                                                 t
Examp 2: Win Energy
    ple    nd                                                                                    integrity...in
                                                                                                 i            nvisible to
                                                                                                 call
                                                                                                 c transact   tion
Maintena  ance  and ope erations organnizations are responsible f  for wind 
                                                                                               oT
                                                                                                Toll free tec support
                                                                                                            ch
farms inst talled across ever‐growing                his is putting a strain on 
                                      g territory.  Th
staff tryin
          ng to keep up with equipm  ment issues.  Inn many cases  s telemetry 
equipmen  nt needs to be e powered up  p on a regularr basis, after w
                                                                    which it is 
again turnned off.  For s
                        staff trying to keep up with h field problems as well 
regular op              s becoming a challenge to keep.  For ma
          perations it is                                           anagement 

        225
          5 Industry Parkw
                         way, Nicholasville, KY 40356 ‐ 80              ww.multi‐link.ne  
                                                         00.535.4651 ‐ ww              et
 
 
 
this translates into extra costs for overtime pay, truck maintence, fuel, 
etc. 
                                                                
                                                                                             The Power Stone®
                                                                                             Remote AC Power Controller
                                                               The Power 
                                                               Stone® helps 
                                                               contain 
                                                               those costs.                    BENEFITS
                                                               The Power 
                                                               Stone is a                      o Saves Money - The
                                                               phone call‐                       Power Stone pays for
                                                               activated AC                      itself with one saved
                                                               power                             service visit
                                                               controller                      o Reduces Downtime -
                                                               used to                           One phone call can
                                                               reboot and                        correct problem
                                                                                                 equipment in minutes
                                                               power 
up/down remote equipment.  Connect The Power Stone to equipment                                o Protects Equipment -
                                                                                                 Leave equipment “off”
and a phone line to gain complete power control anywhere you can place 
                                                                                                 until needed. Reduces
a phone call.  Because The Power Stone is activated with a telephone call, 
                                                                                                 power consumption and
power to the attached equipment can be controlled from the operations                            hacker exposure
center or even via cell phone by traveling employees.  The Power Stone 
                                                                                               o Application Flexibility –
makes a perfect complement to the Polnet ACP, providing complete                                 Automatic and Manual
control of remote equipment.                                                                     operations for versatility
                                                                                                 in a variety of
                                      Savings per Year                                           applications
                                                                                                
                     $4,000,000
         Dollars per Year




                     $3,000,000
                     $2,000,000
                                                                                               FEATURES
                     $1,000,000
                            $0                                                                 o Fully Programmable
                                  1        1600           3200           5000                  o Automatic mode
                                      Number of Phone Lines Eliminated
                                                                                               o Manual over-ride button
                                                                                               o 120 volt, 15 amp rating
                                                                                               o Programmable security
Summary                                                                                          access codes
In today’s economic environment successful power generation and                                o Non-volatile memory
distribution operations will require innovative solutions to keep pace with                    o Remote programming
                                                                                                 and diagnostics
demand while maintaining high levels of service.  Reducing 
                                                                                                
telecommunication costs and making efficient use of resources are key 
elements stretching budget dollars.  Multi‐Link products have been used 
by electric companies to accomplish these goals for over 15 years. 

To find out how much money you can save, download the Multi‐Link cost‐
savings calculator at  
www.multi-link.net/stick_calculator.

 
 

        225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net 
 
 
 
 
Some of the Public Utilities Using the Polnet® ACP  

AMERICAN ELECTRIC POWER                  FIRST ENERGY/OHIO EDISON                 PUBLIC SERVICE ELECTRIC & GAS OF NJ
ARKANAS POWER AND LIGHT                  FIRST ENERGY/TOLEDO EDISON               PUBLIC SERVICE OF OKLAHOMA
BALTIMORE GAS & ELECTRIC                 FLORIDA POWER CORP                       ROSEVILLE ELECTIC
BANGOR HYDRO-ELECTRIC                    FLORIDA POWER AND LIGHT                  SOUTH CAROLINA GAS & ELECTRIC
CENTRAL ILLINOIS PUBLIC SERVICE          GEORGIA POWER                            TENNESSEE VALLEY AUTHORITY
COMPANY
CENTRAL MAINE POWER CO.                  GULF POWER COMPANY                       TRICO ELECTRIC
CENTRAL POWER ELECTRIC COOP              IDAHO POWER                              TRI-STATE G&T
CINERGY                                  INTERSTATE POWER                         UNITED POWER
CLAY ELECTRIC COOP                       LOUISIANA POWER                          US DEPARTMENT OF ENERGY
CONNEXUS ENERGY                          MATANUSKA ELECTRIC                       WEATLAND RURAL ELECTRIC
CONSUMER'S POWER                         MINNESOTA POWER                          WEST OHIO GAS
DAYTON POWER                             MONTANA POWER                            WEST TEXAS GAS
DELMARVA POWER                           NIPSCO                                   WESTERN AREA POWER AUTHORITY
DUKE ENERGIES                            NORTHERN INDIANA PUBLIC                  WESTERN FARMERS ELECTRIC COOP
                                         SERVICE
EAST KY POWER COOPERATIVE                NORTHWESTERN PUBLIC SERVICE              WHEATLAND RURAL ELECTRIC
ENTERGY CORP                             OKLAHOMA GAS & ELECTRIC                  WISCONSIN POWER & LIGHT
ENTERGY SERVICES                         PENN POWER                               WRIGHT-HENNIPEN ELECTRIC
FIRST ENERGY                             PENNSYLVANIA POWER & LIGHT




 
 
 
 
 
 
 
 
 
 
 




       225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net 
 
 
 
Polnet® ACP Technical Specifications
Model Number                                ACP-3; ACP-5; ACP-9             Device Interface


Input Power Requirements
                                                                            Battery:                               45 Volts DC to all ports
At AC Transformer:              110-125 Volts AC only, 50-60 Hz             Off-Hook Detection:                                8-150 mA
At Power Jack on ACP:                           12-15 Volts AC              Ring Generator Frequency:                     33 Hz Voltage
                                                                            Waveform:                                        Pseudo-Sine
Power Consumption:                                      10 Watts
                                                                            Ringing No Load:                  Approximately 105 Volts AC
Power Consumption at standby:                           8 Watts             Ringing 8K Ohm Imp. (REN1.0):            Approx 76 Volts AC
                                                                            Ringing 4K Ohm Imp. (REN2.0):            Approx 59 Volts AC
CO Interface                                                                Ringing 2.7K Ohm Imp. (REN3.0):          Approx 45 Volts AC
Ringer Equivalence Number:                                1.1B
Input Ring Detection:                40-150 Volts AC, 15-68 Hz

Physical:                          6.3" W x 9.5" D x 1.4" H, 1 lb                                                                              
             
             
             
             



Power Stone® Technical Specifications
Model Number                     PST59102                               Switching Manual                  Key Pad 4 or 6 digit security 
Power                            120 VAC plug in (60 Hz)                                                  code command (on/off) 
Switching Contact                120/12 VAC 15A with reset              Manual Override                   Push button (on/normal 
                                 breaker 1800W, 600W                                                      operation) 
                                 incandescent.                          Power and Relay Status            LED; Remote audible read‐
Interrupt Modes                  detect. Manual pick up with                                              back 
                                 security code.                         Ringer Equivalence                1.1 B 
Switching Auto                   Reboot (15 sec off, then on)            
                                 Toggle (on or off) 
                                 Power on call then off after 
                                 hang up + 2 min. 
 
             
                      
             
             
             
             
             
             
             
             
             

                    225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net 
             
             
             
 
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
Multi-Link Inc. makes affordable, cost-cutting telecom
equipment for a wide variety of commercial, government, and
    
residential applications. With 22 years of experience, we have
    
earned a reputation as a leading manufacturer of money-saving
    
telecom solutions. Hundreds of companies, from SOHO to
    
Fortune 1000, domestic and international, have installed
    
thousands of our products to reduce monthly phone bills and
    
associated costs.
    
 
    
    
    
                                                                                              MULTI-LINK, Inc.
                                                                                              225 Industry Parkway
   
                                                                                              Nicholasville, KY 40356
   
                                                                                              www.multi-link.net
                                                                                              800.535.4651
         225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net 
   
   
   

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Multi Link Generates Savings For Utilities

  • 1.     Managing Power Generation and Transmission Equipment   APPLICATION NOTE Executive Overview APPLICATIONS Multi‐Link devices have been an integral part of substation  o Energy Management communications for over 15 years.   Thousands of our devices are used by  Controls over 100 electric and gas utility companies to provide reliable  o Modem Polling communications with meters, power quality monitors, and relays. The  o Automated Meter Reading Polnet® ACP is also being installed for “out‐of‐band” network support for  o Service Port Access “in‐band” communication networks. Multi‐Link, Inc. has provided cost‐ saving management solutions for telecom and data operations for  o Remote Equipment Maintenance 22years.   o Out-of-Band Network Access The Problem With greater demand for connectivity to existing and new data reporting   devices, more access points are required, which means more strain on  budgets.  With this unprecedented growth comes the ever increasing  need to remotely access the control interfaces of the equipment.   Engineers and technicians must be able to access their interfaces from  remote operations centers or while on the road in order to assure  maximum service availability.     Cost of Network Infrastructure:  With the number of management interfaces growing, telecommunication  costs to access them are also growing.  Some communication technologies  are too expensive and some are unreliable.  Many utility companies are  opting for the POTS line to provide a low cost and reliable means of data  acquisition.  However, by using the Polnet ACP, one POTS line can provide  access to 9 devices making the ACP9 an average cost of $60 per  connection.      Limited Resources:    With the fast installation pace of new projects, availability of support staff  is at a premium.  Managing remote applications frequently puts  maintenance personnel out of contact for hours, or even days at a time,  frequently at expensive overtime labor rates.      225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net       
  • 2. Polnet® A ACP The So olution Automatic Call P Processor Multi‐link k offers a suite e of Americann‐made produ ucts that allow you to  reduce orr eliminate telephone lines s as well as re emotely reboo ot  equipmen nt.  The savinggs in time and d more efficieent utilization n of limited  BENEFITS resourcess optimize sup pport operations.  oS Saves mone by ey   reducing the number r e of o phone linnes required for r r substation o s operations Exampl Utility Substatio le: on o Reduce site visits Remote connectivity to o control ports provides ac ccess to critic cal  oC Centralized control operation nal informatioon.  In applica ations normally using in‐ne etwork  from remote location f e connectiv vity, secure ac ccess using ouut‐of‐band techniques assures  o ROI within 3 to 6 substation n can become e completely isolated in thhe event of ne etwork  month m failure.    Installing a  Polnet ACP, a a  FE EATURES S secure line‐ sharing  o Extremely flexible device,  touchtone t wherever  programmin p ng, multiple  REMOTE phone lines  programmin p ng are required optional o can reduce  oU User defined Security d expenses by  Access Code to A es seven digits s s thousands of f  dollars.   o Broad comp patibility with telepho w ony Many times each locat tion is able to o reduce the r requirement f for four or  equipment a e and Telco more pho one lines, savi ing $200‐$350 0 per month, or more.  services s Multi‐Link k’s publicly ow wned, private ely owned, annd cooperativ ve electric  otection o Barge-in pro utilities cu ustomers are saving thous sands of dolla ars utilizing th his equipment t  o Dual surge protection today, wit th over 10,00 00 ACPs now i installed.  One such compa any has over  o Emergency Barge-IN 1000 ACPs, saving over $1,000,000 per year in re educed teleco om charges.    for f Priority O Outbound Calls C o No loss of ddata throughput speed or t Examp 2: Win Energy ple nd integrity...in i nvisible to   call c transact tion Maintena ance  and ope erations organnizations are responsible f for wind  oT Toll free tec support ch farms inst talled across ever‐growing his is putting a strain on  g territory.  Th staff tryin ng to keep up with equipm ment issues.  Inn many cases s telemetry  equipmen nt needs to be e powered up p on a regularr basis, after w which it is  again turnned off.  For s staff trying to keep up with h field problems as well  regular op s becoming a challenge to keep.  For ma perations it is anagement    225 5 Industry Parkw way, Nicholasville, KY 40356 ‐ 80 ww.multi‐link.ne   00.535.4651 ‐ ww et      
  • 3. this translates into extra costs for overtime pay, truck maintence, fuel,  etc.    The Power Stone® Remote AC Power Controller The Power  Stone® helps  contain  those costs.   BENEFITS The Power  Stone is a  o Saves Money - The phone call‐ Power Stone pays for activated AC  itself with one saved power  service visit controller  o Reduces Downtime - used to  One phone call can reboot and  correct problem equipment in minutes power  up/down remote equipment.  Connect The Power Stone to equipment  o Protects Equipment - Leave equipment “off” and a phone line to gain complete power control anywhere you can place  until needed. Reduces a phone call.  Because The Power Stone is activated with a telephone call,  power consumption and power to the attached equipment can be controlled from the operations  hacker exposure center or even via cell phone by traveling employees.  The Power Stone  o Application Flexibility – makes a perfect complement to the Polnet ACP, providing complete  Automatic and Manual control of remote equipment.    operations for versatility in a variety of Savings per Year applications   $4,000,000 Dollars per Year $3,000,000 $2,000,000 FEATURES $1,000,000 $0 o Fully Programmable 1 1600 3200 5000 o Automatic mode Number of Phone Lines Eliminated o Manual over-ride button o 120 volt, 15 amp rating o Programmable security Summary access codes In today’s economic environment successful power generation and  o Non-volatile memory distribution operations will require innovative solutions to keep pace with  o Remote programming and diagnostics demand while maintaining high levels of service.  Reducing    telecommunication costs and making efficient use of resources are key  elements stretching budget dollars.  Multi‐Link products have been used  by electric companies to accomplish these goals for over 15 years.  To find out how much money you can save, download the Multi‐Link cost‐ savings calculator at   www.multi-link.net/stick_calculator.       225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net       
  • 4.   Some of the Public Utilities Using the Polnet® ACP   AMERICAN ELECTRIC POWER FIRST ENERGY/OHIO EDISON PUBLIC SERVICE ELECTRIC & GAS OF NJ ARKANAS POWER AND LIGHT FIRST ENERGY/TOLEDO EDISON PUBLIC SERVICE OF OKLAHOMA BALTIMORE GAS & ELECTRIC FLORIDA POWER CORP ROSEVILLE ELECTIC BANGOR HYDRO-ELECTRIC FLORIDA POWER AND LIGHT SOUTH CAROLINA GAS & ELECTRIC CENTRAL ILLINOIS PUBLIC SERVICE GEORGIA POWER TENNESSEE VALLEY AUTHORITY COMPANY CENTRAL MAINE POWER CO. GULF POWER COMPANY TRICO ELECTRIC CENTRAL POWER ELECTRIC COOP IDAHO POWER TRI-STATE G&T CINERGY INTERSTATE POWER UNITED POWER CLAY ELECTRIC COOP LOUISIANA POWER US DEPARTMENT OF ENERGY CONNEXUS ENERGY MATANUSKA ELECTRIC WEATLAND RURAL ELECTRIC CONSUMER'S POWER MINNESOTA POWER WEST OHIO GAS DAYTON POWER MONTANA POWER WEST TEXAS GAS DELMARVA POWER NIPSCO WESTERN AREA POWER AUTHORITY DUKE ENERGIES NORTHERN INDIANA PUBLIC WESTERN FARMERS ELECTRIC COOP SERVICE EAST KY POWER COOPERATIVE NORTHWESTERN PUBLIC SERVICE WHEATLAND RURAL ELECTRIC ENTERGY CORP OKLAHOMA GAS & ELECTRIC WISCONSIN POWER & LIGHT ENTERGY SERVICES PENN POWER WRIGHT-HENNIPEN ELECTRIC FIRST ENERGY PENNSYLVANIA POWER & LIGHT                         225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net       
  • 5. Polnet® ACP Technical Specifications Model Number ACP-3; ACP-5; ACP-9 Device Interface Input Power Requirements Battery: 45 Volts DC to all ports At AC Transformer: 110-125 Volts AC only, 50-60 Hz Off-Hook Detection: 8-150 mA At Power Jack on ACP: 12-15 Volts AC Ring Generator Frequency: 33 Hz Voltage Waveform: Pseudo-Sine Power Consumption: 10 Watts Ringing No Load: Approximately 105 Volts AC Power Consumption at standby: 8 Watts Ringing 8K Ohm Imp. (REN1.0): Approx 76 Volts AC Ringing 4K Ohm Imp. (REN2.0): Approx 59 Volts AC CO Interface Ringing 2.7K Ohm Imp. (REN3.0): Approx 45 Volts AC Ringer Equivalence Number: 1.1B Input Ring Detection: 40-150 Volts AC, 15-68 Hz Physical: 6.3" W x 9.5" D x 1.4" H, 1 lb           Power Stone® Technical Specifications Model Number   PST59102  Switching Manual  Key Pad 4 or 6 digit security  Power   120 VAC plug in (60 Hz)  code command (on/off)  Switching Contact  120/12 VAC 15A with reset  Manual Override  Push button (on/normal  breaker 1800W, 600W  operation)  incandescent.  Power and Relay Status   LED; Remote audible read‐ Interrupt Modes  detect. Manual pick up with  back  security code.  Ringer Equivalence  1.1 B  Switching Auto  Reboot (15 sec off, then on)      Toggle (on or off)    Power on call then off after  hang up + 2 min.                              225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net       
  • 6.                                                                       Multi-Link Inc. makes affordable, cost-cutting telecom equipment for a wide variety of commercial, government, and   residential applications. With 22 years of experience, we have   earned a reputation as a leading manufacturer of money-saving   telecom solutions. Hundreds of companies, from SOHO to   Fortune 1000, domestic and international, have installed   thousands of our products to reduce monthly phone bills and   associated costs.           MULTI-LINK, Inc.   225 Industry Parkway   Nicholasville, KY 40356   www.multi-link.net 800.535.4651   225 Industry Parkway, Nicholasville, KY 40356 ‐ 800.535.4651 ‐ www.multi‐link.net