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Confidential


University College London

17 September 2007
Ces Millwood




The materials may not be used or relied upon in any way.
Topics

 Typical global bank structure
 Overview of Investment Banking Divisions




                                             Slide 2
Multi Divisional banking group, many facets
       Focus is on serving its clients in three typical business lines: investment

                  banking, private banking and asset management.


                                Banking Group

                                       Banking

              Investment            Private               Asset
              Banking               Banking               Management




                                                                                     Slide 3
What we do for Investment Banking clients

 In investment banking, services include financial advisory and capital raising services,
  sales and trading for users and suppliers of capital around the world.
 To meet our clients’ demand for high-quality investment banking service,
  a key enabler is a global platform of services delivered through regional teams for
  funding, investing, risk management, and financial advisory.
 Products and services include:
  • Debt and equity underwriting
  • Sales and trading
  • Financial advisory services including M&A, divestiture, corporate sales, restructuring,
    liability management
  • Investment research




                                                                                             Slide 4
What we do for Private Banking clients

 In private banking, services covered include comprehensive advice and a broad range of
  investment products and services tailored to the complex needs of high-net-worth
  individuals globally.
 A structured advisory process encompassing both asset and liability management.
 Furthermore, leading innovative alternative investments.
 Wealth management solutions include tax planning; pension planning; life insurance
  solutions; wealth and inheritance advice, trusts and foundations.
 Typically it’s required to offer multiple booking platforms and global execution
  capabilities.




                                                                                       Slide 5
What we do for Asset Management clients

 Asset Management offers investment products across the full spectrum of asset classes,
  including:
    – equities,
    – fixed income,
    – Commodities
    – multiple-asset class products
    – alternative assets such as real estate, hedge funds, private equity and volatility management.
 It’s typical to manage portfolios, mutual funds and other investment vehicles for a broad
  spectrum of clients globally, ranging from governments, institutions and corporations to
  private individuals.
 Key is to be able to offer asset management business that is operated as a globally
  integrated network to deliver our best investment ideas and capabilities to clients around
  the world.




                                                                                                       Slide 6
Overview of Investment Banking Divisions
Multi Divisional banking group, many facets:
                                    Chief Executive Officer                         Chairman




                                        Investment Banking
Wealth Management                                                                   Asset Management



                            Securities                       Investment Banking

                                                         – Mergers & Acquisitions
                    –   Fixed Income Division
                                                         – Industry and Country
                    –   High Yield Capital Markets
                                                              Coverage
                    –   Equity Sales & Trading
                    –   Equity Research


                                   –Joint Ventures:
                                   –Equity Capital Markets
                                   –Debt Capital Markets
                                   –Leveraged Finance




                                                                                                Slide 8
Why approach an Investment Bank?
                                Company /
                                Government
                 Company /      sells assets   Investor provides
                Government
                                                    capital
                needs capital




      Fixed Income                                          Equity Sales &
     Sales & Trading                                           Trading




        Investors /
     companies need                                           Research
       information




                Investor buys                  Investor withdraws
                 investments     Company             capital
                                buys assets




                                                                             Slide 9
What we typically offer our clients
                             Mergers and
                             Acquisitions

            Equity Capital                  Strategic Financial
              Markets                            Advisory




                                                        Commercial
      Privatisations
                                                         Lending




             Debt Capital                        Foreign
               Markets                          Exchange

                              Financial
                             Derivatives




                                                                     Slide 10
Investment Banking Department

 The “Bankers” are responsible for maintaining relationships with clients:
  – Capital Raising
      Advise companies on status of capital
     
      markets or refer them to capital markets
      officers
     Raise capital by creating various cost-effective securities
      for companies
     Security can be debt, preferred stock, common stock or a hybrid
     Typically act as “middleman”
  – Advisory Services
     Advise companies regarding their financial/business strategy
     Provide financial/industry advice regarding mergers and acquisitions
     Restructure and advise companies in bankruptcies




                                                                              Slide 11
Equities Department

 Fully-integrated service in Equity products to our client base:

         Analysing stocks and markets to generate investment ideas
     
         Marketing investment ideas to clients
     
         Executing client trades
     
         Making markets in global equities
     
         Structured products to meet our clients specific requirements
     
         Derivatives – to express an underlying view or hedge
     
         Taking proprietary positions
     




                                                                         Slide 12
Equities – who does what?
                                                   Credit Suisse                                         Client
                                                                                                                           Order
                                                                              Feedback

        Exchange                                     Salesperson                                      Fund Manager
                                                                                  Idea

                                                                           Idea            Feedback
                                                 Client
Order        Execution   Outlines stock                             Idea
                                                 Feedback
                          behaviour in
                            market
                                                                                  Idea
                                                       Research                                        Analyst at
         Trader
                                                        Analyst                                         Client
                           Outlines stock                                     Feedback
                         recommendation
                             Ex
                                                 What clients are
                                ec                                  Idea
                                  uti
                                     on          doing                                                              Execution
                          Or
                                                                              Execution
                            de
                              r                                                                         Dealer at
                                                     Sales Trader
                                                                                                         Client
                                                                                  Order

                                            Trade/settlement
                                                       details

                                                                                  Settle
                                                      Operations                                 Operations at Client
                                                                                  Trade




                                                                                                                          Slide 13
Fixed Income Department

 What goes on in Fixed Income?
       Debt Issuance
     
      Trading:
       • Customer
       • Proprietary
      Sales
      Structuring
      Research:
         • Economic: Macro & Micro
       • Strategic
       • Company Specific
      Coordinated Relationship / Account management




                                                       Slide 14
Fixed Income – how the departments interact


                               Primary Debt
               Client/
              Borrower


                                  Sales
                                                 Research
              Structuring


                                Secondary
                                 Trading




                               Relationship /
                            Account management




                                                            Slide 15
Shared Services and Information Technology.
How does the Bank execute its business?
                                               All three business areas are
                  Banking                       supported by Shared Services and
                                                Information Technology

  Investment    Private        Asset           These are critical areas of the
  Banking       Banking        Management       bank and ensure the effective
                                                execution of business

                                               Shared Services and Information
                                                Technology comprise many
                                                different areas, some that work
                                                directly with a specific business
                                                area or others that focus on
                                                regional or firm-wide projects



   Shared Services & Information Technology




                                                                               Slide 16
Shared Services

 Shared Services supports the bank in many ways via some of the following key areas:

Chief Financial Office      Chief Operating Office       Chief Risk Office
 Financial Accounting       Business School             Credit Risk Management
 Global Insurance           Corporate Real Estate &     Risk Measurement &
 Product Control             Services                     Management
 Tax                        Human Resources             Strategic Risk
 Treasury                   Supply Management            Management




General Counsel             Investment Banking
 Legal & Compliance        Support
                             Complex Product
                              Support
                             Operations

                                                                                   Slide 17
Success at in Investment Banking – Key criteria


                                                                 Client Focus &
  Collaboration
                                                                    Solutions




    People                                                         Diversity &
   Leadership                                                       Inclusion




                  “Welcome, Jones. A word of advice before you
                             embark on your career…”
   Personal                                                          Ethics &
   Excellence                                                        Control




                                                                                  Slide 18
Core bank-wide initiatives

     “Offer products                                    “Pursue client
   and services from                                    driven innovationquot;
    across the bankquot;
                         'One Bank'       Client
                           Delivery      Centricity
                            (OBD)          (CC)
                                                               Revenue growth

                         Cost                Centers of      Operational efficiency
                     Management              Excellence      /
                      Initiative                             cost management
                                               (CoE)
                        (CMI)
quot;Sustainably improve                                    quot;Implement global
                                 Operational
      cost structurequot;                                   business
                                 Excellence
                                                        architecturequot;
                                   (OE)

                            quot;Increase client focus
                                 and improve
                                  processesquot;
                                                                                Slide 19
Questions ?




              Slide 20

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Crédit Suisse introduction

  • 1. Confidential University College London 17 September 2007 Ces Millwood The materials may not be used or relied upon in any way.
  • 2. Topics  Typical global bank structure  Overview of Investment Banking Divisions Slide 2
  • 3. Multi Divisional banking group, many facets Focus is on serving its clients in three typical business lines: investment banking, private banking and asset management. Banking Group Banking Investment Private Asset Banking Banking Management Slide 3
  • 4. What we do for Investment Banking clients  In investment banking, services include financial advisory and capital raising services, sales and trading for users and suppliers of capital around the world.  To meet our clients’ demand for high-quality investment banking service, a key enabler is a global platform of services delivered through regional teams for funding, investing, risk management, and financial advisory.  Products and services include: • Debt and equity underwriting • Sales and trading • Financial advisory services including M&A, divestiture, corporate sales, restructuring, liability management • Investment research Slide 4
  • 5. What we do for Private Banking clients  In private banking, services covered include comprehensive advice and a broad range of investment products and services tailored to the complex needs of high-net-worth individuals globally.  A structured advisory process encompassing both asset and liability management.  Furthermore, leading innovative alternative investments.  Wealth management solutions include tax planning; pension planning; life insurance solutions; wealth and inheritance advice, trusts and foundations.  Typically it’s required to offer multiple booking platforms and global execution capabilities. Slide 5
  • 6. What we do for Asset Management clients  Asset Management offers investment products across the full spectrum of asset classes, including: – equities, – fixed income, – Commodities – multiple-asset class products – alternative assets such as real estate, hedge funds, private equity and volatility management.  It’s typical to manage portfolios, mutual funds and other investment vehicles for a broad spectrum of clients globally, ranging from governments, institutions and corporations to private individuals.  Key is to be able to offer asset management business that is operated as a globally integrated network to deliver our best investment ideas and capabilities to clients around the world. Slide 6
  • 7. Overview of Investment Banking Divisions
  • 8. Multi Divisional banking group, many facets: Chief Executive Officer Chairman Investment Banking Wealth Management Asset Management Securities Investment Banking – Mergers & Acquisitions – Fixed Income Division – Industry and Country – High Yield Capital Markets Coverage – Equity Sales & Trading – Equity Research –Joint Ventures: –Equity Capital Markets –Debt Capital Markets –Leveraged Finance Slide 8
  • 9. Why approach an Investment Bank? Company / Government Company / sells assets Investor provides Government capital needs capital Fixed Income Equity Sales & Sales & Trading Trading Investors / companies need Research information Investor buys Investor withdraws investments Company capital buys assets Slide 9
  • 10. What we typically offer our clients Mergers and Acquisitions Equity Capital Strategic Financial Markets Advisory Commercial Privatisations Lending Debt Capital Foreign Markets Exchange Financial Derivatives Slide 10
  • 11. Investment Banking Department  The “Bankers” are responsible for maintaining relationships with clients: – Capital Raising Advise companies on status of capital  markets or refer them to capital markets officers  Raise capital by creating various cost-effective securities for companies  Security can be debt, preferred stock, common stock or a hybrid  Typically act as “middleman” – Advisory Services  Advise companies regarding their financial/business strategy  Provide financial/industry advice regarding mergers and acquisitions  Restructure and advise companies in bankruptcies Slide 11
  • 12. Equities Department  Fully-integrated service in Equity products to our client base: Analysing stocks and markets to generate investment ideas  Marketing investment ideas to clients  Executing client trades  Making markets in global equities  Structured products to meet our clients specific requirements  Derivatives – to express an underlying view or hedge  Taking proprietary positions  Slide 12
  • 13. Equities – who does what? Credit Suisse Client Order Feedback Exchange Salesperson Fund Manager Idea Idea Feedback Client Order Execution Outlines stock Idea Feedback behaviour in market Idea Research Analyst at Trader Analyst Client Outlines stock Feedback recommendation Ex What clients are ec Idea uti on doing Execution Or Execution de r Dealer at Sales Trader Client Order Trade/settlement details Settle Operations Operations at Client Trade Slide 13
  • 14. Fixed Income Department  What goes on in Fixed Income? Debt Issuance   Trading: • Customer • Proprietary  Sales  Structuring  Research: • Economic: Macro & Micro • Strategic • Company Specific  Coordinated Relationship / Account management Slide 14
  • 15. Fixed Income – how the departments interact Primary Debt Client/ Borrower Sales Research Structuring Secondary Trading Relationship / Account management Slide 15
  • 16. Shared Services and Information Technology. How does the Bank execute its business?  All three business areas are Banking supported by Shared Services and Information Technology Investment Private Asset  These are critical areas of the Banking Banking Management bank and ensure the effective execution of business  Shared Services and Information Technology comprise many different areas, some that work directly with a specific business area or others that focus on regional or firm-wide projects Shared Services & Information Technology Slide 16
  • 17. Shared Services  Shared Services supports the bank in many ways via some of the following key areas: Chief Financial Office Chief Operating Office Chief Risk Office  Financial Accounting  Business School  Credit Risk Management  Global Insurance  Corporate Real Estate &  Risk Measurement &  Product Control Services Management  Tax  Human Resources  Strategic Risk  Treasury  Supply Management Management General Counsel Investment Banking  Legal & Compliance Support  Complex Product Support  Operations Slide 17
  • 18. Success at in Investment Banking – Key criteria Client Focus & Collaboration Solutions People Diversity & Leadership Inclusion “Welcome, Jones. A word of advice before you embark on your career…” Personal Ethics & Excellence Control Slide 18
  • 19. Core bank-wide initiatives “Offer products “Pursue client and services from driven innovationquot; across the bankquot; 'One Bank' Client Delivery Centricity (OBD) (CC) Revenue growth Cost Centers of Operational efficiency Management Excellence / Initiative cost management (CoE) (CMI) quot;Sustainably improve quot;Implement global Operational cost structurequot; business Excellence architecturequot; (OE) quot;Increase client focus and improve processesquot; Slide 19
  • 20. Questions ? Slide 20