Improving health care for immigrant and minority populations in the US
1. Improving health care for immigrant and minority populations in the United States Using practice, policy, and strategic alliances to drive change Julia Puebla Fortier Resources for Cross Cultural Health Care
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Notas do Editor
Julia Puebla Fortier Director Resources for Cross Cultural Health Care 420 rue des Ouches 01210 Versonnex FRANCE [email_address] www.diversityRx.org
References for selected projects/publications: CLAS standards http://www.omhrc.gov/templates/browse.aspx?lvl=2&lvlID=15 Research agenda on CLAS: Report highlights (without the literature abstracts and full research agendas): http:// www.ahrq.gov/research/cultural.htm Full report (online and PDF download) http:// www.omhrc.gov/templates/content.aspx?ID =86 Biennial conference series: www.diversityRxconference.org CLAS-talk listserv: http://www.diversityrx.org/HTML/NESIGN.htm Your Voice project: www.diversityRxconference.org/YourVoice
US DHHS Office of Refugee Resettlement http://www.acf.hhs.gov/programs/orr/index.html
Community health centers: http://www.hrsa.gov/culturalcompetence/ Public hospitals: Serving Diverse Communities in Hospitals and Health Systems www.naph.org, search publications
Cross Cultural Health Care Program www.xculture.org Community Health Services Program http:// www.diversityrx.org/html/MOBISA.htm Asian Health Services www.asianhealthservices.org / National Council on Interpretation in Health Care www.ncihc.org
Title VI (this is the Federal requirement for offering language access services): http:// www.usdoj.gov/crt/cor/lep/hhsrevisedlepguidance.php http://www.hhs.gov/ocr/civilrights/activities/examples/LEP/complaintcompliance.html http://www.hhs.gov/ocr/civilrights/resources/specialtopics/hospitalcommunication/index.html State activity: http://www.healthlaw.org/library/item.174993
US Department of Health and Human Services Office of Minority Health www.omhrc.org
IOM report: “Unequal Treatment” http:// www.iom.edu /?id=16740 (you can read it online without charge)
Joint Commission http:// www.jointcommission.org/PatientSafety/HLC / National Committee for Quality Assurance NCQA awards program, best practices and toolkit: http://www.ncqa.org/tabid/451/Default.aspx Proposed CLAS standards within their overall standards framework: http://www.ncqa.org/Portals/0/PublicComment/2010_Products_Update/Appendix_3_Creation_of_CLAS_Standard.pdf http://www.ncqa.org/Portals/0/PublicComment/2010_Products_Update/Appendix_2_Incorporating_Aspects_of_CLAS.pdf National Quality Forum Project summary: http:// www.qualityforum.org /projects/ongoing/cultural-comp/ Framework summary: http://www.qualityforum.org/pdf/projects/cultural-comp/txReportDraft%2002-25-09PREPUB.pdf
The California Endowment: www.Calendow.org , click on: Publications -> Program Areas -> Cultural Competent Health Systems The Robert Wood Johnson Foundation www.rwjf.org Search cultural competence and interpretation for a full list of publications and projects The Commonwealth Fund: http://www.commonwealthfund.org/Grants-and-Programs/Browse-Grants.aspx?program = Health+Care+Disparities Also search cultural competence and interpretation for a full list of publications and projects The WFF Kellogg Foundation www.wkkf.org
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