Presentation on Infrastructure as a Service (IaaS) and Software as a Service (SaaS): Projects in Tennessee Higher Education that are being done to reduce the overall cost to students improving ROI / TCO of existing systems and support.

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Leveraging IT to Empower Students to Complete College

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3.  So, what’s an IaaS or a SaaS strategy?
- Collaborating – Infrastructure as a Service supporting Software as a Service
Why?
- Reduce cost while improving service
- Rebalancing of systems
- Force Multiplier
 Outcomes of two collaborators results in more than the power of 2 (e.g. outcome x4)
 Patch system once: all five receive results together in a coordinated effort
 Rotate / refresh hardware once: all five receive results together
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4.  IaaS / SaaS Project Planning & Scope
 Business Questions (keep isolation, keep branding)
 Selection Criteria? Data Collections from?
 Statistical and Fiscal Analysis
 Performance Measurements
 Analytics (Aggregated into Information)
 Models: Expected returns / outcomes
 Rebalance: Executive Decisions
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1. Server
LeverageTechnologyStack

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Creative Ideas

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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Ellucian Banner ERP – into OIR Oracle RAC
IT Project Champion
Tim Carroll, CIO Roane State CC
Dana Nails, CIO Jackson State CC
Diane Camper, CIO Dyersburg State CC
Emily Siciensky, CIO Columbia State CC
Eddie Stone, CIO Motlow State CC
Tom Danford, CIO Tennessee Board of Regents
Strategic Proposal:
Banner database – Hosted consolidation

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 Achieve a better cost plan based on use with a clear resource plan / storage allocation
 Improve system management, RMAN compression, Data preservation methods for
business continuity & compliance with audit (e.g. HIPPA, FIRPA, PII, PCI, SOX)
Location Size GB Used GB Location Size GB Used Location Used GB Available GB Use% Total GB
ARC_CLSCC 50.0 43.3 DAT_CLSCC 153.6 57.5 /schools/clscccfs 38.6 12.4 75% 254.6
ARC_COSCC 50.0 50.0 DAT_COSCC 153.6 63.2 /schools/coscccfs 38.5 13.4 75% 255.5
ARC_DSCC 50.0 50.0 DAT_DSCC 153.6 48.7 /schools/dscccfs 31.0 20.9 60% 255.5
ARC_JSCC 50.0 50.0 DAT_JSCC 153.6 65.7 /schools/jscccfs 24.0 49.5 5% 277.1
ARC_MSCC 50.0 34.9 DAT_MSCC 102.3 17.6 /schools/mscccfs 15.1 36.7 30% 204.1
ARC_PSCC 50.0 50.0 DAT_PSCC 102.3 44.9 /schools/pscccfs 28.3 23.5 55% 204.1
ARC_RSCC 50.0 50.0 DAT_RSCC 153.6 64.4 /schools/rscccfs 36.0 15.9 70% 255.5
ARC_TBR 50.0 48.2 DAT_TBR 102.3 57.1 /schools/tbrcfs 21.0 31.2 40% 204.5
ARC_WSCC 50.0 50.0 DAT_WSCC 153.6 23.9 /schools/wscccfs 36.4 48.2 8% 288.2
450.00 426.40 1228.50 443.00 268.90 251.70 2199.1

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 IaaS Hosting w/ SaaS Oracle RAC for Banner in the State D.C.
Let’s break it down: Memory allocated for Database SGA (system global area)
Node #1 Banner
Shared
UC4
Shared
Lum5 Total
CLSCC 8 0 0 8
COSCC 8 0 0 8
DSCC 8 0 0 8
JSCC 8 0 0 8
MSCC 8 0 0 8
RSCC 8 0 0 8
WSCC 8 0 0 8
TBR 8 8 8 24
Total 64 8 8 80
Node #2 Banner
Shared
UC4
Shared
Lum5 Total
CLSCC 8 0 0 8
COSCC 8 0 0 8
DSCC 8 0 0 8
JSCC 8 0 0 8
MSCC 8 0 0 8
RSCC 8 0 0 8
WSCC 8 0 0 8
TBR 8 8 8 24
Total 64 8 8 80
Total Available: 256 Total Available: 256

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 Hosting in the State “cloud”
 Discovery & Planning – What to do about our duplicated UC4 systems
 Secure Metadata (VM & software configuration remain with campus)
 Reduce dependency on individual databases/servers: TCO / ROI
 Technical difficulties deploying software (e.g. LUM5 – Alternative portals?)
 Oracle RAC Interconnect technical limits – 22 databases
 Is system design producing benefits to the students? Yes, How?

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 Consolidations:
 Better technology (e.g. load balancing, Oracle partitioning, Oracle Advanced
Security, Oracle ASM & Oracle RAC[clustering]) all increase availability
 Allow the campus personnel to focus on serving their students, faculty, and
administration.
 Campus personnel focus and specialize on student administration needs rather
than rapidly changing and very challenging back office technology
 Back Office OIT professionals specialize in OS, Oracle ASM, Oracle RMAN,
etc…

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 Initial five institutions + system office – analysis by institutions
 2011 – Initial startup was a fiscal wash (no cost differences between non-hosted)
 Benefited with undocumented soft costs (long list….)
• Building (F4 rated) with Dual 2 GB fiber paths into host (dark) datacenter
• Redundant secondary datacenter for failover (Smyrna & Nashville)
• Host datacenter SA and DBA staff 24x7x365 – w/cybersecurity tools to help
 Since original five institutions entered agreement
• Approaching eleven campus’ and system office sharing costs, knowledge,
and resources
 One upgrade made to the cluster (per node)
• 256 GB RAM boosted to 512 GB RAM (2.5 years into project)

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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
UC4 – RAC interconnect reduction
IT Project Champion
Eddie Stone, CIO, Motlow State CC
Cindy Logan, Director, Motlow State CC
Strategic Proposal:
UC4 database consolidation
Mapping Change

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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Oracle WebLogic – Middle Tier is Shared
Ellucian Workflow – Middle Tier is Shared
IT Project Champion
Dana Nails, CIO Jackson State CC
Patti Tanski-Mego, DBA Jackson State CC
Strategic Proposal:
WorkFlow consolidation
Jeff Hinds Sr. DBA
Tennessee Board of Regents
Strategic Proposal:
WebLogic services consolidation

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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Ellucian ODS / EDW
IT Project Champion
Emily Siciensky, CIO, Columbia State CC
Tom Danford, CIO, Board of Regents
Strategic Proposal:
ODS database (Lifeboat) consolidation
Shared Memory Shared Data Storage
Shared Web, Database, Management Hardware

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Campus SGA
APSU 12.0
CHSCC 12.0
CLSCC 8.0
COSCC 8.0
DSCC 8.0
ETSU 25.0
JSCC 8.0
MSCC 8.0
MTSU 25.0
NESCC 8.0
NSCC 8.0
PSCC 12.0
RSCC 8.0
SWCC 12.0
TBR 8.0
TSU 8.0
TTU 12.0
UoM 25.0
VSCC 8.0
WSCC 8.0
BXEP 0.0
CDRP 0.0
231.0
LeverageTechnologyStack
Campus Specific Branding, and Data, remains isolated

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 Awareness: Drivers in considering IaaS and SaaS:
 Procedures (e.g. data acquisition or minimal ‘defined’ rules on data security)
 HR restrictions and limitations (e.g. talent management and retention)
 Unresolved technical constraints (e.g. deprecating functionality like streams)
 Priorities, time based limitations, and expectations management (Legislative)
 Benchmarking and quality assurance (e.g. programing and system creation)
 Rapid system development (e.g. choosing system designs, testing plans)
 Industry best practices

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 Resource (Limitations)
 Funding (Fiscal Review of IT operations)
 Declining government (or taxpayers) support
 Human – Talent Management (retention)
 Competition (public / private)
 Services (Demand Management)
 Faster, More accurate
 More accountable
 More visibility in operations
 Change Management (Integration)
 Standardized: without stifling creativity
 Priorities: setting, executing, enforcing
Software Lifecycle
and Change
Management

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Banner
Banner
Banner Banner
ODS
Banner
Banner
ODS
ODS
ODS
ODS
Resources
Compliance Scoring
HIPPA
FIRPA
PII
PCI
Audit
SOX
LeverageTechnologyStack
LeverageSoftwareStack

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 Server ( VM with RH Linux 6.x – 2 processors & 8 GB RAM)
- $5000.00 per/year
 SA team to security patch kernel (root) – quarterly (plan, execute, report)
 Building (physical structure)
 Power (redundant diesel generators)
 Air / Air Conditioning
 Maintenance to Infrastructure
 UPS / Electric Grid / Wiring
 Network (Dual path high capacity fiber connected to NetTN LAN)
 HR: DBA, SA, & Network team (assisting with cyber security and audit)
 Cloud Host: Tennessee –non-profit charging only for services rendered

20.  Operationalizing Database Infrastructure: Moving databases
 Individual Banner instances into RAC (cluster hardware)
 Using schema designs with separate tablespaces, index tablespaces, temp
tablespaces, for metadata separation – Atomic UC4
 Physical server – supporting 8 campus Ellucian ERP / 50,000 students
Node 1: 86.6%idle Mem: 512 GB total
Node 2: 89.1%idle Mem: 512 GB total
 Physical server – supporting 12 Ellucian ODS databases
Single Server: 96.6%idle Mem: 512 GB total
 Operationalizing Middle Tier: Moving projects
 Ellucian Workflow, Degree Works
 Ellucian INB, SSB on Oracle WebLogic Basic
 WL Suite is being evaluated, to potentially consolidate systems in the cloud.
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Summary Project Points: Hybrid
 Ellucian: Banner / Oracle Database – Shared RAC (clustering)
 Ellucian: Workflow / Shared Oracle Middle Tier (w/Load Balancing)
 Ellucian: ODS / EDW / Shared Oracle Database hardware
 Shared: LUN/SAN storage reduces overall cost down (Discounts)
 Shared: Oracle ASM, Oracle GRID, Oracle Partitioning, Oracle
Enterprise Database, Oracle MySupport

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Questions ?

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Greg Turmel
Sr. Database Administrator
1415 Murfreesboro Rd. Suite 358
Nashville, TN. 37217
Office: 615.366.4467
Email: greg.turmel@tbr.edu
http://www.linkedin.com/in/gturmel
http://www.slideshare.net/gturmel
https://twitter.com/datahaulr
http://datahaulr.blogspot.com