A lecture I deliver semi-regularly to undergraduate human factors classes about lessons learned in human factors practice.

2. Today’s challenge…
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1a. Overdue Papers
1b. Papers Due this Week 2. Final Exams
3. Vacation Plans
4. Panic Centre
Figure 1. Brain of a typical studentis universitas immediately prior to
the end of term. (Note: Panic centre may be less enlarged among
sub-species majoris keener.)

3. Objectives
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4. Outline
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5. Human Factors in Context
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6. …but, practice is different
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11. Take-home
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Product Development at a Large Company

13. Development Project Teams
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14. HF Report Card
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15. HF at a Small Start-Up
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16. Getting in the door…
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17. Gaining credibility
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18. Delivering Value
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19. Measuring Value
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20. Lessons Learned
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21. Lesson 1: HF has strategic impact
IMPACTOFHFEFFORTHIGHLOW
STAGE OF PRODUCT
DEVELOPMENT
CONCEPT DELIVERY MARKET
LAUNCH
Building the right thing
- requirements
- user architecture
Building the thing right
- requirements
- user architecture
Did we build it right?
- verification Did we build
the right thing?
- market acceptance

22. Lesson 2: Prototypes are worth 1,000,000 words
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23. Lesson 3: Collaboration is priceless
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24. Lesson 4: Design, then distance
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25. Lesson 5: Raise the bar
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26. Epilogue: My path since…
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27. Summary
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28. Gerard Torenvliet
gerard@torenvliet.ca
http://about.me/torenvliet