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Microsoft Vinay Patel Gwen Smith Jamie Vogelbacher
Overview Company background Microsoft’s current issues Possible solutions Real World Case 3 Recommended solutions References
Company Background Microsoft Corporation is more than the largest software company in the world.  It is a market leader in the computer industry expanding from the operating systems. . Led by Bill Gates, the world's wealthiest individual and most famous businessman Became known for their first MS-DOS operating system-latest one being Windows 7 Windows is one of the most used operating systems in the world
Company Background Microsoft’s primary duty is to motivate and inspire their customers to use their software in hopes of finding creative solutions to business with five business divisions: ,[object Object]
Server and Tools
Online Services Division
Microsoft Business Division
Entertainment and Devices Division,[object Object]
Microsoft’s current issues Windows Phone 7 Software update failures Technical glitches Smartphone’s affected Corrupted hardware drivers
Possible Solutions Internet Connection Smaller Updates Storage Space
Real World Case 3 Pro’s          Microsoft ventured to other industries Established internal expertise's to support IT needs Developed software products for specific industries Con’s ,[object Object]
Not widely accepted
Has not provided business solutions to specific industry segments,[object Object]
Recommended Solutions ,[object Object], and intensive testing on software     ,[object Object],[object Object]

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Complete case study on microsoft g.smith v.patel_j.vogelbacher

  • 1. Microsoft Vinay Patel Gwen Smith Jamie Vogelbacher
  • 2. Overview Company background Microsoft’s current issues Possible solutions Real World Case 3 Recommended solutions References
  • 3. Company Background Microsoft Corporation is more than the largest software company in the world. It is a market leader in the computer industry expanding from the operating systems. . Led by Bill Gates, the world's wealthiest individual and most famous businessman Became known for their first MS-DOS operating system-latest one being Windows 7 Windows is one of the most used operating systems in the world
  • 4.
  • 8.
  • 9. Microsoft’s current issues Windows Phone 7 Software update failures Technical glitches Smartphone’s affected Corrupted hardware drivers
  • 10. Possible Solutions Internet Connection Smaller Updates Storage Space
  • 11.
  • 13.
  • 14.
  • 15. References Nagy, A. (2011). Samsung Windows Phone 7 pre-nodo update issues continue? Retrieved March 14, 2011. http://pocketnow.com/windows-phone/samsung-wp7-pre-nodo-update-issues-continue O’Brien, J., & Marakas, G. (2009). E-business Systems. Foundation of Information Systems in Business. 9th Edition (261 – 297). New York, NY: McGraw-Hill Irwin. Paul, I. (February 24, 2011). Windows Phone 7 glitch affects 1 in 10 upgrades, PCWorld. Retrieved March 12, 2011 from http://www.pcworld.com/article/220585/Windows_Phone_7_Glitch_Affects_1_in_10_Upgrades.html Reuters. (2010, October 11). Retrieved March 15, 2011, from Fox News: http://www.foxnews.com/scitech/2010/10/11/microsoft-windows-phone-coming-november/  
  • 16. References Spiegel, R. (2011, February 14). Retrieved March 15, 2011, from E-Commerce Times: http://www.ecommercetimes.com/story/71861.html?wlc=1300228530 Stroh, M. (2011). Windows Phone Blog: More answers about our first software update. Retrieved March 14, 2011. http://windowsteamblog.com/windows_phone/b/windowsphone/archive/2011/02/23/more-answers-about-our-first-software-update.aspx Windows 7: What is Windows 7?. (2011). Retrieved March 14, 2011. http://www.microsoft.com/windows/windows-7/what-is-windows-7.aspx  Windows Phone 7 copy-and-paste patch delayed. (2011, March 11). InformationWeek Online.  
  • 17. References Windows Phone 7 update reportedly still causing problems for Samsung owners. (2011). Gearlog. http://www.gearlog.com/2011/03/windows_phone_7_update_reporte.php  Ziegler, C. (2011). Microsoft details Windows Phone 7 update problem, “small number” of Samsungs affected. Retrieved March 14, 2011. http://www.engadget.com/2011/02/23/microsoft-details-windows-phone-7-update-problem-small-number