The document discusses proposals for developing a unified system of public services in Russia using information and communication technologies (ICT). It proposes creating a single federal portal and register of public services that would integrate regional portals and registers. This would provide citizens and businesses with unified access to information about and delivery of public services from all levels of government. It aims to standardize processes, reduce costs, and ensure equal access to services across Russia through use of ICT.

3. Register of public services of Russian Federation Portal of public services of Russian Federation Basic concepts ( p .2) Government authority Government authority functions … … The established corresponding to norm list of functions for the execution by the government authority Public services … … The established corresponding to norm list of public services of government authorities Administrative regulations – a number of rules , regulating the order and consecution of execution of public service citizens legal entities R ecipient of public (municipal) service – citizen of Russian Federation , foreign citizen , a person without citizenship or an organization that needs a public (municipal) service from the government authority directly , and also by the mean of a representative ; Register of the government authorities public services - Total established list of public services , realizing by government authorities of Russian Federation

6. The support of reailization of public services in Russian Federation by means of ICT Register of public services of Russian Federation Portal of public services of Russian Federation Three portal decisions of creation of ICT - infrastructure of support of public services realization in Russian Federation Register of public services of Russian Federation The united regional portal of public services of Russian Federation The united federal portal of public services of Russian Federation 1 2 3

8. Register of public services of Russian Federation Portal of public services of Russian Federation Government authority and public services in realization Government authority Administrative regulations of the public service realization Register of public services of government authorities - Total established list of public services , realizing by government authorities - Legitimate mechanism of realization of public services Realization of the established functions on the base of federal laws , legal normative acts of Russian Federation The support of administrative processes by means of ICT Applied ICT - systems; r ealization of e- administrative regulations Portal ( register ) of public services of government authorities

11. Architecture of the decision government authority corporate agency of administration reform Portals of public services citizens business enterprises Internal portal of federal government authorities or region of Russian Federation The united portal ( federal , regional ) of public services of Russian Federation Applied ICT - systems; r ealization of e- administrative regulations GIS-systems Systems of housing and communal services ets . Social ICT - systems Standards and technological support Demand for rendering of a service Realization of the public services Register of public services of Russian Federation Portal of public services of Russian Federation

15. Register of public services of Russian Federation Portal of public services of Russian Federation The united register of public services of government authorities of Russian Federation Register of public services consists of public services of Russian Federation data : services name , argument and volume of services , legal foundations of services inclusion in the services register , requiring/not- requiring payment services data , methods of services realization data , ets . Register of public services of Russian Federation … Projects of administrative regulations mechanisms of expert of administrative reform projects Methodic recommendations , standards Monitoring of administrative reform execution ( federal government authorities , regional government authorities , …) Data of the combined agency of administrative reform and standards of public services of Russian Federation Federal register of public services Ministries , services , agences C ombined regional register of public services region 1, region 2, region …

18. The united area of public services in Russian Federation Portals of public services of regions of Russian Federation The united area of public services in Russian Federation The united access to the public services for citizens and enterprises Register of public services of Russian Federation Portal of public services of Russian Federation Portals of public services of federal government authorities Regions of Russian Federation Federal government authorities of Russian Federation 2 3 The united standards of interaction G2C and G2 В « government – citizens » and realization of public services in Federal government authorities and regions of RF Register of public services Federal government authorities Regional government authorities 1 corporate agency of administrative reform The united system of monitoring and quality control of public services in Russian Federation