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How Nonprofit
Volunteers Can Use
Social Media

Greg Allbright
CEO
Change For A Dollar, LLC
ChangeDFW.org
@change4adollar
Greg@ChangeDFW.org
Objective

• Equip attendees with the
  ability to create/
  implement/measure a
  volunteer focused social
  media campaign

• Have fun

• Network

• Give away some cool
  stuff
Why Am I Here?

• Opened my big mouth in
  August 2010

• Created study

• 5 Nonprofits/Volunteers

• Strategy worksheet -
  Editorial calendar -
  Measures
Feedback

• What do you hope to learn -
  Top 5


• Focus on strategy/content


• Any specific technique/
  technical questions?
What Does Volunteer Focused Campaign Mean?

• Volunteer on their own - study
  focus


• Group of volunteers


• Nonprofit created for
  volunteers
Social Media Strategy Worksheet - Overview

• Courtesy of Jay Baer,
  Convince and Convert


• What to say/How to say it


• Evaluate/Retool


• Designed for biz, nonprofit
  applicable
Social Media Strategy Worksheet - What’s Your
Pitch

• Say it succinctly
                             Steven/APALC - My
• Justify your campaign to   Facebook Fan Page will
  everyone, quickly          engage API in the LGBT
                             community through articles
                             and stories that solicit their
• Purpose/Goals              reactions, comments, and
                             personal stories.

• Why 120 characters?        Jim/KIPP - Highlighting
  Remaining 20?              Results. They are already
                             doing this. Show people this
                             is a model for how things
                             are working.
Social Media Strategy Worksheet - What’s the
Point?

• Awareness, Sales, Loyalty =
  Awareness, Donations,
  Volunteers


• Focus on one thing; do it really
  well


• Study group; 2 awareness, 2
  volunteers, 1 membership
Social Media Strategy Worksheet - What’s Your
Relationship with Your Audience

• Nothing to Advocates


• Know your audience


• Have real people as examples


• Pick two; must be adjacent


• Study group; stayed at the
  bottom, conservative
Social Media Strategy Worksheet - How Does Your
Audience Use Social Media?

• Know each rung of the
  ladder; Pick two that are
  adjacent


• Where does your audience
  fit?


• Study group: Spectators/
  Joiners
Social Media Strategy Worksheet - What’s Your One
Thing

• Soul, Hook, Energy, Passion of your
  campaign


• Volvo = Safety, Apple = Innovation,
  Disney = Magic


• Simon = Saturday mornings


• Jim = Technology + Blog
Social Media Strategy Worksheet - How Will You Be
Human?

• Its about people, not logos


• Let your personality come
  through


• Funny, Passionate,
  Controversial, Silly, Casual


• Be who you are and stick to
  it.
Social Media Strategy Worksheet - Measure
Success?

• Determine BEFORE you
  start


• “I will know my efforts have
  been successful when
  ________?”


• Jim - Blog Views


• Steven - Comments


• Simon - Volunteers
Social Media Strategy Worksheet - Final Thoughts

• Come back to this regularly


• Same time as measurement
  review


• What needs to change/
  why?




                   3 Thoughts and Questions?
Social Media Strategy Worksheet - Group Exercise

• Meet each other


• Pick a campaign, fill out the
  form, help one of you


• Ten minutes


• Follow Up


• One Example
Inform and Engage- Content Creation and
Distribution

• Brainstorm everything you can
  think of related to your
  campaign


• What is there to talk about?


• Don’t judge, just brainstorm


• 5 ideas from one of the group
  strategies
Inform, Engage, and Entice - Content Creation and
Distribution

• Do those ideas mesh with your
  seven strategy questions?


• If not, can they be changed?


• Filter group example
Inform, Engage, and Entice - Group Exercise

• All new people


• Who is holding the strategy
  worksheets? One per new
  group


• Five to ten minutes


• Brainstorm till you get 20
  ideas


• Then whittle them down to
  the best five; meet all of
  your strategy questions
Inform, Engage, and Entice - Editorial Calendar

• Keeps everyone on the same
  page


• Weekly/Daily Themes


• Events = Must Do It!


• Engagements = Should Do It


• Issues = Toss Up


• How did study group use it?
Inform, Engage, and Entice - Hub and Spoke
Marketing
Inform, Engage, and Entice - Hub and Spoke
Marketing

• What brought you here today?


• Facebook Fan Page/Event =
  Hub


• Twitter, Facebook, Email,
  Linkedin, Youtube


• More inbound links = more
  eyeballs seeing your content


• Ask people to share it
Campaign Measurement

• Are your three strategy
  measurements still valid?                   KIPP Blog - Measurement
                                 200

• Where is the data coming from?
  (Group exercises)              150


• How often?                     100



                                  50



                                  0
                                  October      November    December     January

                                            Page Views      Unique Views
3 Things I Learned - Keys To Success

• Focus on content


• Keep plugging away;stay
  motivated


• Ask for help (share, follow, etc)
Wrap It Up!

• Thoughts and questions


• Did we answer our five things
  to learn?


• Technical/technique
  questions?
Its Prize Giveaway Time!

• Facebook/Twitter books
  (courtesy of Dallas Givecamp)


• Custom Twitter Page and
  Consulting


• Flip Video Camera

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How Nonprofit Volunteers Can Use Social Media

  • 1. How Nonprofit Volunteers Can Use Social Media Greg Allbright CEO Change For A Dollar, LLC ChangeDFW.org @change4adollar Greg@ChangeDFW.org
  • 2. Objective • Equip attendees with the ability to create/ implement/measure a volunteer focused social media campaign • Have fun • Network • Give away some cool stuff
  • 3. Why Am I Here? • Opened my big mouth in August 2010 • Created study • 5 Nonprofits/Volunteers • Strategy worksheet - Editorial calendar - Measures
  • 4. Feedback • What do you hope to learn - Top 5 • Focus on strategy/content • Any specific technique/ technical questions?
  • 5. What Does Volunteer Focused Campaign Mean? • Volunteer on their own - study focus • Group of volunteers • Nonprofit created for volunteers
  • 6. Social Media Strategy Worksheet - Overview • Courtesy of Jay Baer, Convince and Convert • What to say/How to say it • Evaluate/Retool • Designed for biz, nonprofit applicable
  • 7. Social Media Strategy Worksheet - What’s Your Pitch • Say it succinctly Steven/APALC - My • Justify your campaign to Facebook Fan Page will everyone, quickly engage API in the LGBT community through articles and stories that solicit their • Purpose/Goals reactions, comments, and personal stories. • Why 120 characters? Jim/KIPP - Highlighting Remaining 20? Results. They are already doing this. Show people this is a model for how things are working.
  • 8. Social Media Strategy Worksheet - What’s the Point? • Awareness, Sales, Loyalty = Awareness, Donations, Volunteers • Focus on one thing; do it really well • Study group; 2 awareness, 2 volunteers, 1 membership
  • 9. Social Media Strategy Worksheet - What’s Your Relationship with Your Audience • Nothing to Advocates • Know your audience • Have real people as examples • Pick two; must be adjacent • Study group; stayed at the bottom, conservative
  • 10. Social Media Strategy Worksheet - How Does Your Audience Use Social Media? • Know each rung of the ladder; Pick two that are adjacent • Where does your audience fit? • Study group: Spectators/ Joiners
  • 11. Social Media Strategy Worksheet - What’s Your One Thing • Soul, Hook, Energy, Passion of your campaign • Volvo = Safety, Apple = Innovation, Disney = Magic • Simon = Saturday mornings • Jim = Technology + Blog
  • 12. Social Media Strategy Worksheet - How Will You Be Human? • Its about people, not logos • Let your personality come through • Funny, Passionate, Controversial, Silly, Casual • Be who you are and stick to it.
  • 13. Social Media Strategy Worksheet - Measure Success? • Determine BEFORE you start • “I will know my efforts have been successful when ________?” • Jim - Blog Views • Steven - Comments • Simon - Volunteers
  • 14. Social Media Strategy Worksheet - Final Thoughts • Come back to this regularly • Same time as measurement review • What needs to change/ why? 3 Thoughts and Questions?
  • 15. Social Media Strategy Worksheet - Group Exercise • Meet each other • Pick a campaign, fill out the form, help one of you • Ten minutes • Follow Up • One Example
  • 16. Inform and Engage- Content Creation and Distribution • Brainstorm everything you can think of related to your campaign • What is there to talk about? • Don’t judge, just brainstorm • 5 ideas from one of the group strategies
  • 17. Inform, Engage, and Entice - Content Creation and Distribution • Do those ideas mesh with your seven strategy questions? • If not, can they be changed? • Filter group example
  • 18. Inform, Engage, and Entice - Group Exercise • All new people • Who is holding the strategy worksheets? One per new group • Five to ten minutes • Brainstorm till you get 20 ideas • Then whittle them down to the best five; meet all of your strategy questions
  • 19. Inform, Engage, and Entice - Editorial Calendar • Keeps everyone on the same page • Weekly/Daily Themes • Events = Must Do It! • Engagements = Should Do It • Issues = Toss Up • How did study group use it?
  • 20. Inform, Engage, and Entice - Hub and Spoke Marketing
  • 21. Inform, Engage, and Entice - Hub and Spoke Marketing • What brought you here today? • Facebook Fan Page/Event = Hub • Twitter, Facebook, Email, Linkedin, Youtube • More inbound links = more eyeballs seeing your content • Ask people to share it
  • 22. Campaign Measurement • Are your three strategy measurements still valid? KIPP Blog - Measurement 200 • Where is the data coming from? (Group exercises) 150 • How often? 100 50 0 October November December January Page Views Unique Views
  • 23. 3 Things I Learned - Keys To Success • Focus on content • Keep plugging away;stay motivated • Ask for help (share, follow, etc)
  • 24. Wrap It Up! • Thoughts and questions • Did we answer our five things to learn? • Technical/technique questions?
  • 25. Its Prize Giveaway Time! • Facebook/Twitter books (courtesy of Dallas Givecamp) • Custom Twitter Page and Consulting • Flip Video Camera

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