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GWC Business Trip Report

Japan’s Mobile Internet
Market Overview
Mobidec2009 Conference & Company Visit
November 24th-27th,2009




                      www.thegreatwallclub.com
Brief Introduction


Japan's Mobile Internet Market Overview


    Japan’s Leading Mobile Internet
              Companies

              Keywords
Brief Introduction


Japan's Mobile Internet Market Overview


    Japan’s Leading Mobile Internet
              Companies

              Keywords
Company Name                   Introduction                 Name                     Postion
Mobile Internet Great Wall Club                  Host                    Wen Chu              Secretary General
Mobile Internet Great Wall Club                  Host                    Bo Yiqun           Vice Secretary General

CMCA                                           Co-host                 Ni Jianzhong         VP& Secretary General

CMCA                                           Co-host                   Xiao Wei           Vice Secretary General

CMCA                                           Co-host                  Chen Shuo           Vice Secretary General
CMCA                                          Co-host                    Wang Fan       Assistant to Secretary General
Aspire                                 China Mobile Subsidiary            Ye Bing                    CEO
3GPOP                                   Mobile Entertainment              Li Jinji                  CEO

Shenzhen Jiankun Electronics        Mobile Component Distributor       Zhu Zhengyu                  CEO

Talkweb Information System         Mobile Internet Content Provider    Song Zhixing               Vice CTO
Talkweb Information System         Mobile Internet Content Provider    Long Bokang                  CTO
Sky Mobi                          Mobile Terminal Software Provider      Song Tao                   CEO
Digu.com                            Mobile Micro Blogging Website      Huang Xiaotao          General Manager
PICA                                      Mobile IM Service              Wang Wei             General Manager
C-platform.com                         Mobile Service Platform           Tang Bo                    CEO
Sina                                China’s Largest Internet Portal      Su Huixia          Vice General Manager

Huawei                            Leading Telecom Solutions Provider    He Shiwen      Business Development Supervisor

NetQin                            Mobile Security Software Provider     Zhou Yuan                     VP
                                                                                       Mobile Searching and Transaction
Taobao                             Asia’s Largest Online Marketplace   Song Manyuan
                                                                                                   Manager
November 24   Arriving in Tokyo (Night)

November 25   9th Mobildec2009 Conference
              • Japan’s most influential annual mobile internet conference~800
                people attended the conference.
              • Networking Party at night (300 people).


November 25   Company Visit
              • Gree | Japan’s largest SNS website, market value:
              2.22 USD
              • Zappallas | Japan’s largest mobile fortune-telling provider,
                 market value: 239 million USD
              • NTT DoCoMo | Japan’s Largest Mobile Carrier
              • Softbank | Japan’s Largest Internet Company and Third Largest
                 Mobile Carrier
November 27   Back to Beijing (Morning)
Brief Introduction


Japan's Mobile Internet Market Overview


    Japan’s Leading Mobile Internet
              Companies

              Keywords
   Japanese carriers terminated all 2G services in 2007.
   3G penetration rate reaches 90%; 2G will soon be phased out.
   3.5G is gradually becoming the standard.
                   Chinese and Japanese Mobile Market Comparison
     Million              2009.6            Penetration   2009.6   Penetration
                                            Rate*                  Rate*
     Subscriber Total     127               -             1320     -
     Mobile User          109               86%           673      51%
     Mobile Internet      91.6              84%           ~200     30%
     User
     3G Subscriber        100               92%           <10      ~1%
     3.5GSubscriber       57.6              53%           0        0
     Source: MCF (Japan), MIIT, GWC, 2009
   Beginning from 2004, Japan's mobile commerce sales exceeds that of content. In
    2008, MC is about twice as much as CP.


                               Mobile
                                                          MC market
                              Commerce
                                (MC)                      8.7 bln USD
       Individual
         Users                                                          2008
                               Mobile
                                                           CP market
                               Content
                                                          4.8 bln USD
                                (CP)

        Advertis               Advertis                   Mobile Ad
          ers                    ers                      market 620    2007
                                                           mln USD

                       Source: 总务省 (Japan), MCF (Japan)
 Mobile commerce sales reached                Japan’s Mobile Commerce Market
  8.69 billion USD in 2008.
                                                                  Sales reached
 Mobile purchase, payment and                                    8.69 billion in
  services (travel service especially)                                2008
  are among the most popular.
 64% users shop online through their
  phones at least once a week.
 Top5 Mobile Commerce Websites
       Rakuten
       Yahoo!
       Amazon
       NISSEN
       au | KDDI’s mobile commerce service



        Source: MIAC (Japan), 2008 Survey     Pink: Payment Blue: services Orange: Purchase
100 Million    2004       2005       2006       2007       2008          Trend   Rank
                                   USD

   Starting from 2004,            Ring           11.67      10.48      8.43       5.59       4.73          ↓       3
    Japanese carriers              tones
    significantly lowered the      Songs          2.01       5.62       7.59       10.74      11.9          ↑       1
    cost of using mobile                 - Part       1.99       4.63       5.22       5.68      4.83       ↓       -
    internet, thus facilitating
                                      - Whole         0.02       0.99       2.37       5.06          7.07   ↑       -
    the development of mobile
    content market.                Games          4.12       5.89       7.48       8.48       8.69          ↑       2
   Top5 Contents: Songs,          Email          0.02       0.14       0.55       1.16       1.71          ↑       8
    Games, Ring tones              E-book         0.03       0.16       0.69       2.21       3.95          ↑       4
    (Declining), e-books and
                                   RBT            0.06       0.13       0.29       0.87       1.10          ↑       9
    screensavers.
   Songs, mobile emails, e-       Fortune-       1.03       1.23       1.58       1.82       2.00          ↑       7
                                   telling
    books and ringback tones
    are among the fastest          Screensav      2.25       2.36       2.48       2.27       2.29          ↑       5
    growing.                       er
   Though fortune-telling and     Kisekae        -          -          0.03       0.23       0.64          ↑       -
    screensavers are only a        Weather/       -          0.51       0.63       0.73       0.78          ↑       10
    small portion of mobile        News
    commerce, they are quickly     Traffic        -          0.74       1.25       1.64       2.06          ↑       6
    gaining popularity..           Info
Source: MIAC (Japan) 2008 Survey   Other          -          -          -          -
                                   Total          26.03      31.5       36.6       42.72      48.35         ↑       -
   Japan has the world‘s fastest mobile broadband
       Average speed: 302kbps
   High ARPU; mobile data service makes up 30% of total services.Note:
       China mobile’s data service also makes up about 30% of its services, but text messages make up nearly 50% of its data
        service. The same is ture with most carriers.
       Text messages make up less than 3% of Japan's mobile data service.
   Four factors that facilitate mobile content market growth: network, mobile tariff, terminal, content
       Network: Japan began to develop 3G in 2000. Now, 92% subscribers are using 3G, 53% are using 3.5G.
       Mobile Tariff: Mobile tariff has dropped considerably since 2004. Many monthly packages are available.
       Terminal: Most phones are carrier-branded. Users can get phones at much lower prices by signing contracts with
        carriers.
       Content: Mobile searching enhances mobile content development.
   World’s leading mobile internet country
        NTT DoCoMo launched i-mode, its mobile internet service in 1999.
        84% Japanese cell phone users are mobile internet users too.
   On the whole, carriers dominate Japan's mobile industry.
       Carriers dominate cell phone market
       Carriers dominate mobile content market
       They invest in CP: KDDI, together with DeNA, founded a mobile commerce company. It is also investing in Gree to
        develop SNS.
Evolution of Content Searching
   53% of Japanese mobile users are relying on                                           Web                          Search
    mobile searching to get the contents they                 PC Internet
                                                                                       Directories                     Engines
                                                               Content
    want.                                                     Searching            e.g. early Yahoo                   e.g. Google
     Japan’s mobile internet and traditional
       internet are integrated.And users don’t              Mobile Internet
                                                               Content
       pay much mobile tariff. This provides a                                           Japan’s Mobile Searching is
                                                              Searching                going through the same process
       favorable environment for mobile
       searching to grow.
     Mobile searching fuels the develoment of                          Mobile Searching Eco-system
                                                                   Mobile                                                     Better
       mobile content market and mobile                            Search              Content
                                                                                                           Content
                                                                                                          Innovatio         Contents/
       advertising market. It also significantly                    ing                                       n              Services
       inceases carriers' revenue.
                                                                                                  More
                                                                             More                                More
                                                                                                 Revenu
                                                                            Contents                             Users
                                                                                                   e



Inside the search box is a
                                                          Mobile searching changes people’s lives
 keyword indicating the
 name of the company.                                      In Japan, you can see search boxes and
                                                           keywords everywhere. You don't have to
                                                           memorize complicated links. Just search the
                                                           keywords using your phone. You will get the
                                                           content you need in no time.
                         Source: photo taken by GWC,
                          2009,11,26 Tokyo Subway
   Japan has the world’s two leading mobile                              Japan VS the West
    SNS websites : DeNA, Gree
                                                          2008
   SNS offers great potential.
       4 out of the world‘s 5 listed SNS companies are   Users                   Mostly PC        Mostly Mobile
        in Asia.
       Japan:Mixi, DeNA, Gree
                                                                                  users            users
       China:Tencent                                     Market Value            3*               2
       Europe:Xing                                       (billion USD)
   Gree's success comes from its ability to              User Total (million)    ~200             15
    seize new opportunities.
   Gree has 8% of Facebook's user number                 Revenue (million        350              139
    but 40% of its revenue.                               USD)
   Despite worldwide popularity, Facebook
    is running in the red. On the contrary,               Profit Ratio            Loss             32%
    Gree's net profit ratio is 32%.
                                                          Business Model          90%              Advertising(23%),
   For Gree, paid users make all the difference.                                 Advertising      Virtual Goods and
   Just like Facebook, many western                                                               Games
    internet companies rely too heavily on                Revenue from            10%              77%
    advertising, which makes it hard to make              User Fees
    money.
                                                                         Source: Gree, GWC
                                                            * Facebook estimated its own value to be 3.7 billion USD.
 All of them provide mobile, fixed-line, and internet services.
 NTT DoCoMo: +50% market share; leader in mobile payment
 au: ~30% market share; strong in music data service and LBS.
 SoftBank: ~20% market share; weakest of all; provides competitive plans;
  actively seeks international cooperation; exclusive provider of iPhone;owner of
  Japan’s largest internet website: Yahoo! Japan.
                                                                                      Mobile
                                                                           3G
                                             Subscriber Total                        Internet
    Carrier    Mobile Brand      Rank                                  Subscribers
                                                (Million)                              Users
                                                                        (Million)
                                                                                     (Million)
      NTT
     Group
                                  #1                55.3                  51.5         48.7

     KDDI                         #2                31.3                   31         26.5

    Softbank                      #3                21.4                  20.4        16.8

                              Source: Wireless Watch Japan, 2009, 10
Brief Introduction


Japan's Mobile Internet Market Overview


    Japan’s Leading Mobile Internet
              Companies

              Keywords
   Introduction                                  Gree Users            1500




     Founded in December, 2004
     Went public in December, 2008 (TYO:3632)
     Employees:114 as of November 2009
     Second largest mobile SNS platform after DeNA                     9月


   Facts –September, 2009           (单位:亿PV)
                                                Gree Traffic Info
                                           移动
     15 million registered users
     ~20 billon PV
     40% users over the age of 30

                                                 Source: Gree, 2009.9
   2008 Financial situation
     Revenue:139M USD
     Including advertising revenue (23%), and user fees (77%)
     Profit:32%
     Market Value:2 billion USD (December 2008). GREE market value surpassed
      that of Mixi in 1 year.

                  Japan’s Largest Mobile SNS Website
                                  Gree             DeNA           Mixi

                    Code          TYO:3632         TYO:2432       TYO:2121

                    Value         201              229            124

                                Source: Google Finance, 2009.12
   Social gaming platform based on SNS
   SNS  Website traffic  Advertising revenue         Multiple sources of income fueled Gree’s success.
   Social game  User fees  Major Business
    Income                                                                                    23%
                                                                                              Advertisi
                                                                                      Ads       ng
                                                                                              Revenue
                      Members
                                                             Mobile
                                                      Ad space                       Avatar
       Website               SNS Gaming
                                                                                              77%
                                                                                               Major
                                                                                              Business
                                                                                              Income
                                                                              Social games
          PV
                                  User Fees
       Increase


      Advertising               Major Business
       Revenue                     Income              Games are free, but some game items are not.

                    Gree                                              Source: Gree
   Investment from KDDI
     KDDI is not as powerful as DoCoMo. More often than not, it cooperates with other
      companies to develop mobile contents and services. Another example: KDDI develops
      mobile commerce in collaboration with DeNA.
     In November 2006, Gree received investment from KDDI. Since then, the number of its
        registered users grew rapidly.
   Gree's success is the success of mobile internet
     Unlike Mixi, more than 98% trafic of Gree comes from cell phones.
     Japan‘s favorable mobie market environment ensured Gree’s success.
     Gree's business is diversified, while Mixi relies heavily on advertising.
Paid user percentage>40%,
   Introduction                                    way higher that that of
     Founded in March 2000                         traditional internet (5-
                                                   10%).Tencent's paid user        Paying users
     Started fortune-telling business in April        percentage is 8%                                     1.5M
      2004                                         (considering only active
                                                                                     2.2 mln             fortune-
     Went public in May 2005 (TYO:3700)                     users).
                                                                                                       telling users

     Employees:171 as of April 2009
     Japan's largest mobile fortune-telling                                        Free users
      service provider                                                               2.9 mln

   Facts –July 2009                                                           20~34 Female Users
     5,154,000 active users, of them
      2,223,000 are paid users
     Far more female users than male users
                                                                                           Male
     Average age of users: 29.1
     Runs 240 fortune-telling websites
                                                                                   Female



                                                                                   Source: Zappallas
   Financial Situation – 2008                                    Zappallas Revenue
     Revenue:103M USD
     Profit:26.3%                                                 Ad
     Market value:210M USD                             Mobile Commerce


   Business Model                                                               Paid content service
        Paid services: fortune-telling+ mobile email
        Mobile commerce
        Advertising
        Fortune-telling revenue makes up 40% of Japan‘s
         mobile internet revenue.
        According to i-mode, 5 of the top 10 fortune-telling            Source : Zappallas
         websites are run by Zappallas.
   Business Concept
       “Fortune-telling:the mobile content users never get tired of Service
        grows steadily”
        ▪ Other contents that are as popular as fortune-telling
        ▪ Weather forcast and News
        ▪ In Japan, fortune-telling also appears frequently on TV and print media,
            especially on women magazines.
       Fortune-telling enables Zappallas to understand customer behaviors and make
        effective marketing strategies.                                                    Koki SATO
        ▪ Users are required to fill in their personal infromation such as location,
                                                                                         CEO, Zappallas
            birthday, occupation and blood type.
        ▪ In order to get accurate results, users will provide accurate/commplete
            information.
        ▪ Most users use the service everyday, enabling Zappallas to keep track of
            their latest information.
        ▪ Even users who use the service only once will leave their information stored
            in Zappallas servers.
       User DemographicsUnderstanding User Behaviors Effective Marketing
        Strategies
       No one complains about the accuracy of fortune-telling, people do it for fun.
   High proportion of paid users
           More users are willing to pay because the services offered by Zappallas are
            what they really need.

   Why run 240 fortune-telling websites at the same time?
         Different fortune-telling websites tell
            different stories
           Users always get bored with one given                        Bloo
            website                                                       d
           Zappallas connects different fortune-                        Type
                                                                                   Birth
            telling websites                                   Astro               day
           Zappallas analyzes user behaviors and              logy

            recommends new fortune-telling
            websites to them.                                               Feng
           Users are unaware of the connection                             Shui
            between these sites. Some of them
            don't even know Zappallas.
                                                    Users
 55.2M mobile users as of
  September 2009,incuding
  51.3 FOMA (3G) users.
 The number of Mova (2G)
  users is decreasing.

   The number of i-mode
    (mobile internet business)
    users reaches 48.7M.




                                 Source: NTT DoCoMo
Increases
   Expand video-related services        ARPU
   Launch LTE business
                                                      2009Q2 Key Statistics
   Provide personalized services
   Social services                                    • Market share:
    (banking/payment,                  Opens up new      50.3%
                                        businesses     • ARPU = 54 USD
    healthcare,environmental                             (FOMA + mova)
    protection, education, security)                   • MOU = 137 (FOMA
                                                         + mova)
   Service integration                                • Churn rate =
                                         Adopts          0.46%
   Mobiel terminal development         open OS
   Overseas business expansion        Utilizes all     Source: NTT DoCoMo

   Investment and cooperation         resources
   NTT DoCoMo's mobile internet
    service, i-mode changes Japanese
    people's life.
   i-mode went public in February
    1999 and already has 48M users.
    Currently, contents of more than
    95,000 websites are made
    accessible to the public.
   Most popular services
     According to PV: Weather/News,
       Games and mobile commerce
     According to revenue: Songs,
       Games, Comics
      ▪ Comics are especially popular among
        female users
                                              Source: NTT DoCoMo
   The carriers plays a central cordination
    role and takes control of the total value
    chain.
   Instead of being tranport pipes, carriers
    controls the value chain, makes
    decisions that impact the whole system.
   All cell phones have dedicated keys that
    provide access to carriers' portals.
   Carriers make universal interface
    specifications.
   Content providers and carriers share
    operations risks and income. CP gets
    90% the income, carriers get 10%.

                                                Source : NTT DoCoMo
   i-appli
     i-mode's Java app store.
   i-area: Location Based Service
     Weather, traffic, shopping, navigation, etc.
   i-motion: Dynamic Video Content
     Copyrighted video content.
   i-motion mail
     Video mail service.
   i-shot: Digital Camera Capability
     One-click photo uploading and sharing.
   i-channel
     Relays real-time information on phone screens.
   Deco-mail is a service that allows the user to exchange simple HTML mail
    between Deco-mail compatible handsets, or between Deco-mail
    compatible handsets and the Internet.
   Japan’s mobile email features:
    1. Animated pictures
    2. Words of different fonts, sizes and colors
    3. Photo attachment
    4. Animated words
    5. Personalized backgrounds
   Osaifu-Keitai evolves from the convergence of i-mode technology and
    contactless card technology.
   NTT DoCoMo is the leader of mobile payment, mainly because it
    acquired two financial institutions and invested in another two:
     In 2006, DoCoMo purchased 34% of Sumitomo Mitsui Financial
      Group's (Japan's third largest bank) credit card department for
      approximately 1 billion USD.
     In the same year, DoCoMo acquired Mizuho Bank, and then purchased
      18% of UC Card for 1 billon yen.
   SoftBank targets mobile internet, it  Mobile Subscriber Statistics ,Oct 2009(Million)
    defines itself as "Mobile Internet
                                                    3G subscribers           20.4
    Machine”.
                                                    2G subscribers           0.98
   In 2006, SoftBank teamed up with Yahoo.
    From 2006-2009, its mobile internet             Subscriber total         21.4
    traffic grew by 160 times.                      Mobile internet
                                                                             16.8
                                                    users
   In 2008, it became iPhone’s exclusive
    provider in Japan.
   SoftBank is an “internet company”,
    while au, DoCoMo define themselves as
    “mobile carriers”.
   It‘s much easier to get mobile                   There were 450
                                                     Widgets by the
    content through Widgets than                      end of August
    browsers.Widget has a more                            2009
    promising future.

   In 2008,Vodafone, China Mobile
    and Verizon founded JIL (Joint
    Innovation Lab) which is devoted
    to the development of mobile
    widgets.

   More than 1 million mobile
    widget phones have been sold by    Source: SoftBank

    August 2009.
   In collaboration with Yahoo!,SoftBank provides personalized information.
     Yahoo! is Japan‘s largest internet company.

   SoftBank’s Wi-Fi strategy
     SoftBank believes that future mobile networks, even LTE are not able
      to keep pace with the rapid growth of mobile data, thus it is necessary
      to provide mobile internet solutions based on fixed-line technologies.
     SoftBank unveiled several Wi-Fi cell phones at this year’s Mobidec.
   UGC – User-generated video content
   Mobile Widget
     When asked whether carriers will be marginalized by doing so,
      SoftBank answered yes. SoftBank also ccommented that JIL‘s
      mobile widgets are going to make a huge difference.
     Widget simplifies CP's work and enhances user experience. SoftBank
      aims to be a mobile widget provider.
Brief Introduction


Japan's Mobile Internet Market Overview


    Japan’s Leading Mobile Internet
              Companies

              Keywords
   Female Users
     China‘s mobile internet users are mostly young males. Japan’s
      mobile internet is much more advanced.
     Women are constantly mentioned when talking about fortune-telling,
      body-shaping, make-up and gourmet.

   Mobile Cloud Computing
     KDDI is known for being innovative. Recently, KDDI launched its
      “KDDI Cloud Server Service” .

   Mobile Business
     Japan‘s mobile business expirenced extraodinary growth with sales
      exceeding the total of CP in 2004.
     Once China‘s 3G network matures, mobile commerce will grow by
      leaps and bounds.
2010 Global Mobile Internet Conference
        Mobile Internet Opportunities in Asia
            Beijing, May 27-28th, 2010                                  2010 GMIC calls for
                                                                         visionary speakers,
                                                                       partners and sponsors!


                                                           Gold Sponsors



GWC holds the annual Global Mobile Internet Conference
(GMIC), one of the industry’s most influential conferences.
This year, approximately 1,000 mobile internet
professionals will attend the conference.
      • Keynote speeches from the world’s industry          Panel Sponsor
         leaders.
      • Country Forums: China, Japan, South Korea,          Silver Sponsors
         Europe and the United States
      • Innovation Show – Startup Competition (20 teams
         from 9 countries)
      • East & West Dialogue
      • GWC Member Meeting
MCF is one of Japan's most
                                               influential mobile internet
With the approval of State Council,China       associations. Formerly known as    Mobile Monday is a global community
Mobile Communications Association was          EAI, it was established in 1999    of mobile industry visionaries,
founded in September 16, 2000, under the       and changed its name to MCF in     developers and influentials fostering
supervision of MIIT . Its members include      April 2009. MCF currently has      cooperation and cross-border
China Mobile, China Unicom, China Telecom,     298 members, covering carriers,    business development through virtual
China’s mobile device manufacturers, service   internet companies, mobile         and live networking events to share
providers and overseas mobile internet         content providers, etc. MCF aims   ideas, best practices and trends from
companies.                                     to promote the development of      global markets
                                               the world’s mobile content
                                               industry.
If you have any thoughts or
                                   ideas about the report please
                                              write to:
www.thegreatwallclub.com           yiqun@thegreatwallclub.com

                                         +86 10 5167 2880
www.gmic2010.com
                                          Room709-711
                                       Jing Liang Building,
                                    No.16 East 3rd Ring Middle
www.slideshare.net/greatwallclub              Road ,
                                    Chaoyang District, Beijing

                                        Zip code:100022




                                                                 38

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Japan mobile internet market overview

  • 1. GWC Business Trip Report Japan’s Mobile Internet Market Overview Mobidec2009 Conference & Company Visit November 24th-27th,2009 www.thegreatwallclub.com
  • 2. Brief Introduction Japan's Mobile Internet Market Overview Japan’s Leading Mobile Internet Companies Keywords
  • 3. Brief Introduction Japan's Mobile Internet Market Overview Japan’s Leading Mobile Internet Companies Keywords
  • 4. Company Name Introduction Name Postion Mobile Internet Great Wall Club Host Wen Chu Secretary General Mobile Internet Great Wall Club Host Bo Yiqun Vice Secretary General CMCA Co-host Ni Jianzhong VP& Secretary General CMCA Co-host Xiao Wei Vice Secretary General CMCA Co-host Chen Shuo Vice Secretary General CMCA Co-host Wang Fan Assistant to Secretary General Aspire China Mobile Subsidiary Ye Bing CEO 3GPOP Mobile Entertainment Li Jinji CEO Shenzhen Jiankun Electronics Mobile Component Distributor Zhu Zhengyu CEO Talkweb Information System Mobile Internet Content Provider Song Zhixing Vice CTO Talkweb Information System Mobile Internet Content Provider Long Bokang CTO Sky Mobi Mobile Terminal Software Provider Song Tao CEO Digu.com Mobile Micro Blogging Website Huang Xiaotao General Manager PICA Mobile IM Service Wang Wei General Manager C-platform.com Mobile Service Platform Tang Bo CEO Sina China’s Largest Internet Portal Su Huixia Vice General Manager Huawei Leading Telecom Solutions Provider He Shiwen Business Development Supervisor NetQin Mobile Security Software Provider Zhou Yuan VP Mobile Searching and Transaction Taobao Asia’s Largest Online Marketplace Song Manyuan Manager
  • 5. November 24 Arriving in Tokyo (Night) November 25 9th Mobildec2009 Conference • Japan’s most influential annual mobile internet conference~800 people attended the conference. • Networking Party at night (300 people). November 25 Company Visit • Gree | Japan’s largest SNS website, market value: 2.22 USD • Zappallas | Japan’s largest mobile fortune-telling provider, market value: 239 million USD • NTT DoCoMo | Japan’s Largest Mobile Carrier • Softbank | Japan’s Largest Internet Company and Third Largest Mobile Carrier November 27 Back to Beijing (Morning)
  • 6. Brief Introduction Japan's Mobile Internet Market Overview Japan’s Leading Mobile Internet Companies Keywords
  • 7. Japanese carriers terminated all 2G services in 2007.  3G penetration rate reaches 90%; 2G will soon be phased out.  3.5G is gradually becoming the standard. Chinese and Japanese Mobile Market Comparison Million 2009.6 Penetration 2009.6 Penetration Rate* Rate* Subscriber Total 127 - 1320 - Mobile User 109 86% 673 51% Mobile Internet 91.6 84% ~200 30% User 3G Subscriber 100 92% <10 ~1% 3.5GSubscriber 57.6 53% 0 0 Source: MCF (Japan), MIIT, GWC, 2009
  • 8. Beginning from 2004, Japan's mobile commerce sales exceeds that of content. In 2008, MC is about twice as much as CP. Mobile MC market Commerce (MC) 8.7 bln USD Individual Users 2008 Mobile CP market Content 4.8 bln USD (CP) Advertis Advertis Mobile Ad ers ers market 620 2007 mln USD Source: 总务省 (Japan), MCF (Japan)
  • 9.  Mobile commerce sales reached Japan’s Mobile Commerce Market 8.69 billion USD in 2008. Sales reached  Mobile purchase, payment and 8.69 billion in services (travel service especially) 2008 are among the most popular.  64% users shop online through their phones at least once a week.  Top5 Mobile Commerce Websites  Rakuten  Yahoo!  Amazon  NISSEN  au | KDDI’s mobile commerce service Source: MIAC (Japan), 2008 Survey Pink: Payment Blue: services Orange: Purchase
  • 10. 100 Million 2004 2005 2006 2007 2008 Trend Rank USD  Starting from 2004, Ring 11.67 10.48 8.43 5.59 4.73 ↓ 3 Japanese carriers tones significantly lowered the Songs 2.01 5.62 7.59 10.74 11.9 ↑ 1 cost of using mobile - Part 1.99 4.63 5.22 5.68 4.83 ↓ - internet, thus facilitating - Whole 0.02 0.99 2.37 5.06 7.07 ↑ - the development of mobile content market. Games 4.12 5.89 7.48 8.48 8.69 ↑ 2  Top5 Contents: Songs, Email 0.02 0.14 0.55 1.16 1.71 ↑ 8 Games, Ring tones E-book 0.03 0.16 0.69 2.21 3.95 ↑ 4 (Declining), e-books and RBT 0.06 0.13 0.29 0.87 1.10 ↑ 9 screensavers.  Songs, mobile emails, e- Fortune- 1.03 1.23 1.58 1.82 2.00 ↑ 7 telling books and ringback tones are among the fastest Screensav 2.25 2.36 2.48 2.27 2.29 ↑ 5 growing. er  Though fortune-telling and Kisekae - - 0.03 0.23 0.64 ↑ - screensavers are only a Weather/ - 0.51 0.63 0.73 0.78 ↑ 10 small portion of mobile News commerce, they are quickly Traffic - 0.74 1.25 1.64 2.06 ↑ 6 gaining popularity.. Info Source: MIAC (Japan) 2008 Survey Other - - - - Total 26.03 31.5 36.6 42.72 48.35 ↑ -
  • 11. Japan has the world‘s fastest mobile broadband  Average speed: 302kbps  High ARPU; mobile data service makes up 30% of total services.Note:  China mobile’s data service also makes up about 30% of its services, but text messages make up nearly 50% of its data service. The same is ture with most carriers.  Text messages make up less than 3% of Japan's mobile data service.  Four factors that facilitate mobile content market growth: network, mobile tariff, terminal, content  Network: Japan began to develop 3G in 2000. Now, 92% subscribers are using 3G, 53% are using 3.5G.  Mobile Tariff: Mobile tariff has dropped considerably since 2004. Many monthly packages are available.  Terminal: Most phones are carrier-branded. Users can get phones at much lower prices by signing contracts with carriers.  Content: Mobile searching enhances mobile content development.  World’s leading mobile internet country  NTT DoCoMo launched i-mode, its mobile internet service in 1999.  84% Japanese cell phone users are mobile internet users too.  On the whole, carriers dominate Japan's mobile industry.  Carriers dominate cell phone market  Carriers dominate mobile content market  They invest in CP: KDDI, together with DeNA, founded a mobile commerce company. It is also investing in Gree to develop SNS.
  • 12. Evolution of Content Searching  53% of Japanese mobile users are relying on Web Search mobile searching to get the contents they PC Internet Directories Engines Content want. Searching e.g. early Yahoo e.g. Google  Japan’s mobile internet and traditional internet are integrated.And users don’t Mobile Internet Content pay much mobile tariff. This provides a Japan’s Mobile Searching is Searching going through the same process favorable environment for mobile searching to grow.  Mobile searching fuels the develoment of Mobile Searching Eco-system Mobile Better mobile content market and mobile Search Content Content Innovatio Contents/ advertising market. It also significantly ing n Services inceases carriers' revenue. More More More Revenu Contents Users e Inside the search box is a  Mobile searching changes people’s lives keyword indicating the name of the company. In Japan, you can see search boxes and keywords everywhere. You don't have to memorize complicated links. Just search the keywords using your phone. You will get the content you need in no time. Source: photo taken by GWC, 2009,11,26 Tokyo Subway
  • 13. Japan has the world’s two leading mobile Japan VS the West SNS websites : DeNA, Gree 2008  SNS offers great potential.  4 out of the world‘s 5 listed SNS companies are Users Mostly PC Mostly Mobile in Asia.  Japan:Mixi, DeNA, Gree users users  China:Tencent Market Value 3* 2  Europe:Xing (billion USD)  Gree's success comes from its ability to User Total (million) ~200 15 seize new opportunities.  Gree has 8% of Facebook's user number Revenue (million 350 139 but 40% of its revenue. USD)  Despite worldwide popularity, Facebook is running in the red. On the contrary, Profit Ratio Loss 32% Gree's net profit ratio is 32%. Business Model 90% Advertising(23%),  For Gree, paid users make all the difference. Advertising Virtual Goods and  Just like Facebook, many western Games internet companies rely too heavily on Revenue from 10% 77% advertising, which makes it hard to make User Fees money. Source: Gree, GWC * Facebook estimated its own value to be 3.7 billion USD.
  • 14.  All of them provide mobile, fixed-line, and internet services.  NTT DoCoMo: +50% market share; leader in mobile payment  au: ~30% market share; strong in music data service and LBS.  SoftBank: ~20% market share; weakest of all; provides competitive plans; actively seeks international cooperation; exclusive provider of iPhone;owner of Japan’s largest internet website: Yahoo! Japan. Mobile 3G Subscriber Total Internet Carrier Mobile Brand Rank Subscribers (Million) Users (Million) (Million) NTT Group #1 55.3 51.5 48.7 KDDI #2 31.3 31 26.5 Softbank #3 21.4 20.4 16.8 Source: Wireless Watch Japan, 2009, 10
  • 15. Brief Introduction Japan's Mobile Internet Market Overview Japan’s Leading Mobile Internet Companies Keywords
  • 16. Introduction Gree Users 1500  Founded in December, 2004  Went public in December, 2008 (TYO:3632)  Employees:114 as of November 2009  Second largest mobile SNS platform after DeNA 9月  Facts –September, 2009 (单位:亿PV) Gree Traffic Info 移动  15 million registered users  ~20 billon PV  40% users over the age of 30 Source: Gree, 2009.9
  • 17. 2008 Financial situation  Revenue:139M USD  Including advertising revenue (23%), and user fees (77%)  Profit:32%  Market Value:2 billion USD (December 2008). GREE market value surpassed that of Mixi in 1 year. Japan’s Largest Mobile SNS Website Gree DeNA Mixi Code TYO:3632 TYO:2432 TYO:2121 Value 201 229 124 Source: Google Finance, 2009.12
  • 18. Social gaming platform based on SNS  SNS  Website traffic  Advertising revenue Multiple sources of income fueled Gree’s success.  Social game  User fees  Major Business Income 23% Advertisi Ads ng Revenue Members Mobile Ad space Avatar Website SNS Gaming 77% Major Business Income Social games PV User Fees Increase Advertising Major Business Revenue Income  Games are free, but some game items are not. Gree Source: Gree
  • 19. Investment from KDDI  KDDI is not as powerful as DoCoMo. More often than not, it cooperates with other companies to develop mobile contents and services. Another example: KDDI develops mobile commerce in collaboration with DeNA.  In November 2006, Gree received investment from KDDI. Since then, the number of its registered users grew rapidly.  Gree's success is the success of mobile internet  Unlike Mixi, more than 98% trafic of Gree comes from cell phones.  Japan‘s favorable mobie market environment ensured Gree’s success.  Gree's business is diversified, while Mixi relies heavily on advertising.
  • 20. Paid user percentage>40%,  Introduction way higher that that of  Founded in March 2000 traditional internet (5- 10%).Tencent's paid user Paying users  Started fortune-telling business in April percentage is 8% 1.5M 2004 (considering only active 2.2 mln fortune-  Went public in May 2005 (TYO:3700) users). telling users  Employees:171 as of April 2009  Japan's largest mobile fortune-telling Free users service provider 2.9 mln  Facts –July 2009 20~34 Female Users  5,154,000 active users, of them 2,223,000 are paid users  Far more female users than male users Male  Average age of users: 29.1  Runs 240 fortune-telling websites Female Source: Zappallas
  • 21. Financial Situation – 2008 Zappallas Revenue  Revenue:103M USD  Profit:26.3% Ad  Market value:210M USD Mobile Commerce  Business Model Paid content service  Paid services: fortune-telling+ mobile email  Mobile commerce  Advertising  Fortune-telling revenue makes up 40% of Japan‘s mobile internet revenue. According to i-mode, 5 of the top 10 fortune-telling Source : Zappallas websites are run by Zappallas.
  • 22. Business Concept  “Fortune-telling:the mobile content users never get tired of Service grows steadily” ▪ Other contents that are as popular as fortune-telling ▪ Weather forcast and News ▪ In Japan, fortune-telling also appears frequently on TV and print media, especially on women magazines.  Fortune-telling enables Zappallas to understand customer behaviors and make effective marketing strategies. Koki SATO ▪ Users are required to fill in their personal infromation such as location, CEO, Zappallas birthday, occupation and blood type. ▪ In order to get accurate results, users will provide accurate/commplete information. ▪ Most users use the service everyday, enabling Zappallas to keep track of their latest information. ▪ Even users who use the service only once will leave their information stored in Zappallas servers.  User DemographicsUnderstanding User Behaviors Effective Marketing Strategies  No one complains about the accuracy of fortune-telling, people do it for fun.
  • 23. High proportion of paid users  More users are willing to pay because the services offered by Zappallas are what they really need.  Why run 240 fortune-telling websites at the same time?  Different fortune-telling websites tell different stories  Users always get bored with one given Bloo website d  Zappallas connects different fortune- Type Birth telling websites Astro day  Zappallas analyzes user behaviors and logy recommends new fortune-telling websites to them. Feng  Users are unaware of the connection Shui between these sites. Some of them don't even know Zappallas. Users
  • 24.  55.2M mobile users as of September 2009,incuding 51.3 FOMA (3G) users.  The number of Mova (2G) users is decreasing.  The number of i-mode (mobile internet business) users reaches 48.7M. Source: NTT DoCoMo
  • 25. Increases  Expand video-related services ARPU  Launch LTE business 2009Q2 Key Statistics  Provide personalized services  Social services • Market share: (banking/payment, Opens up new 50.3% businesses • ARPU = 54 USD healthcare,environmental (FOMA + mova) protection, education, security) • MOU = 137 (FOMA + mova)  Service integration • Churn rate = Adopts 0.46%  Mobiel terminal development open OS  Overseas business expansion Utilizes all Source: NTT DoCoMo  Investment and cooperation resources
  • 26. NTT DoCoMo's mobile internet service, i-mode changes Japanese people's life.  i-mode went public in February 1999 and already has 48M users. Currently, contents of more than 95,000 websites are made accessible to the public.  Most popular services  According to PV: Weather/News, Games and mobile commerce  According to revenue: Songs, Games, Comics ▪ Comics are especially popular among female users Source: NTT DoCoMo
  • 27. The carriers plays a central cordination role and takes control of the total value chain.  Instead of being tranport pipes, carriers controls the value chain, makes decisions that impact the whole system.  All cell phones have dedicated keys that provide access to carriers' portals.  Carriers make universal interface specifications.  Content providers and carriers share operations risks and income. CP gets 90% the income, carriers get 10%. Source : NTT DoCoMo
  • 28. i-appli  i-mode's Java app store.  i-area: Location Based Service  Weather, traffic, shopping, navigation, etc.  i-motion: Dynamic Video Content  Copyrighted video content.  i-motion mail  Video mail service.  i-shot: Digital Camera Capability  One-click photo uploading and sharing.  i-channel  Relays real-time information on phone screens.
  • 29. Deco-mail is a service that allows the user to exchange simple HTML mail between Deco-mail compatible handsets, or between Deco-mail compatible handsets and the Internet.  Japan’s mobile email features: 1. Animated pictures 2. Words of different fonts, sizes and colors 3. Photo attachment 4. Animated words 5. Personalized backgrounds
  • 30. Osaifu-Keitai evolves from the convergence of i-mode technology and contactless card technology.  NTT DoCoMo is the leader of mobile payment, mainly because it acquired two financial institutions and invested in another two:  In 2006, DoCoMo purchased 34% of Sumitomo Mitsui Financial Group's (Japan's third largest bank) credit card department for approximately 1 billion USD.  In the same year, DoCoMo acquired Mizuho Bank, and then purchased 18% of UC Card for 1 billon yen.
  • 31. SoftBank targets mobile internet, it Mobile Subscriber Statistics ,Oct 2009(Million) defines itself as "Mobile Internet 3G subscribers 20.4 Machine”. 2G subscribers 0.98  In 2006, SoftBank teamed up with Yahoo. From 2006-2009, its mobile internet Subscriber total 21.4 traffic grew by 160 times. Mobile internet 16.8 users  In 2008, it became iPhone’s exclusive provider in Japan.  SoftBank is an “internet company”, while au, DoCoMo define themselves as “mobile carriers”.
  • 32. It‘s much easier to get mobile There were 450 Widgets by the content through Widgets than end of August browsers.Widget has a more 2009 promising future.  In 2008,Vodafone, China Mobile and Verizon founded JIL (Joint Innovation Lab) which is devoted to the development of mobile widgets.  More than 1 million mobile widget phones have been sold by Source: SoftBank August 2009.
  • 33. In collaboration with Yahoo!,SoftBank provides personalized information.  Yahoo! is Japan‘s largest internet company.  SoftBank’s Wi-Fi strategy  SoftBank believes that future mobile networks, even LTE are not able to keep pace with the rapid growth of mobile data, thus it is necessary to provide mobile internet solutions based on fixed-line technologies.  SoftBank unveiled several Wi-Fi cell phones at this year’s Mobidec.  UGC – User-generated video content  Mobile Widget  When asked whether carriers will be marginalized by doing so, SoftBank answered yes. SoftBank also ccommented that JIL‘s mobile widgets are going to make a huge difference.  Widget simplifies CP's work and enhances user experience. SoftBank aims to be a mobile widget provider.
  • 34. Brief Introduction Japan's Mobile Internet Market Overview Japan’s Leading Mobile Internet Companies Keywords
  • 35. Female Users  China‘s mobile internet users are mostly young males. Japan’s mobile internet is much more advanced.  Women are constantly mentioned when talking about fortune-telling, body-shaping, make-up and gourmet.  Mobile Cloud Computing  KDDI is known for being innovative. Recently, KDDI launched its “KDDI Cloud Server Service” .  Mobile Business  Japan‘s mobile business expirenced extraodinary growth with sales exceeding the total of CP in 2004.  Once China‘s 3G network matures, mobile commerce will grow by leaps and bounds.
  • 36. 2010 Global Mobile Internet Conference Mobile Internet Opportunities in Asia Beijing, May 27-28th, 2010 2010 GMIC calls for visionary speakers, partners and sponsors! Gold Sponsors GWC holds the annual Global Mobile Internet Conference (GMIC), one of the industry’s most influential conferences. This year, approximately 1,000 mobile internet professionals will attend the conference. • Keynote speeches from the world’s industry Panel Sponsor leaders. • Country Forums: China, Japan, South Korea, Silver Sponsors Europe and the United States • Innovation Show – Startup Competition (20 teams from 9 countries) • East & West Dialogue • GWC Member Meeting
  • 37. MCF is one of Japan's most influential mobile internet With the approval of State Council,China associations. Formerly known as Mobile Monday is a global community Mobile Communications Association was EAI, it was established in 1999 of mobile industry visionaries, founded in September 16, 2000, under the and changed its name to MCF in developers and influentials fostering supervision of MIIT . Its members include April 2009. MCF currently has cooperation and cross-border China Mobile, China Unicom, China Telecom, 298 members, covering carriers, business development through virtual China’s mobile device manufacturers, service internet companies, mobile and live networking events to share providers and overseas mobile internet content providers, etc. MCF aims ideas, best practices and trends from companies. to promote the development of global markets the world’s mobile content industry.
  • 38. If you have any thoughts or ideas about the report please write to: www.thegreatwallclub.com yiqun@thegreatwallclub.com +86 10 5167 2880 www.gmic2010.com Room709-711 Jing Liang Building, No.16 East 3rd Ring Middle www.slideshare.net/greatwallclub Road , Chaoyang District, Beijing Zip code:100022 38