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How to Optimize Your Video
Content Marketing Efforts
with Hangouts on Air
GRANT TILUS | COLLEGIS EDUCATION
ACHE 2015 Annual Conference Join the Conversation: #ACHESTL
2
Who is Grant Tilus?
• Associate Inbound Marketing Manager
• Content Marketing Director
@GrantTilus
@CollegisEdu
3
Do You Have an Addiction?
@CollegisEdu
4
We Live on YouTube
@CollegisEdu
Hundreds of millions of hours on
YouTube and generating billions of views per day
Number of people watching YouTube per day is up
40% YoY since March 2014
5
Our Audiences Do Too
On mobile alone, YouTube reaches more 18-49 year-olds
than any cable network in the U.S.
17% decline in traditional TV viewing among 18-24
year-olds YOY
@CollegisEdu
6
Video Continues to Grow
Video viewers on any digital device
will pass 200 million in 2015
Nearly 56% of households will
have at least one connected TV by
next year
@CollegisEdu
7
Media Hub of the Future
@CollegisEdu
8
It’s Changed Our Lives
@CollegisEdu
9
It’s All Gen Z Has Known
93% of Gen Z visits YouTube at least once a week
54% visit multiple times a day
52% conduct research
@CollegisEdu
10
Video Grows Your Brand
68% of viewers who viewed a video correctly recalled
the brand when prompted
Enjoyment of video increases purchase intent by
97% and brand association by 139%
@CollegisEdu
11
Supports Your Goals
52% of consumers who watch product videos say
video makes them more confident about purchases
58% of respondents consider organizations that
produce video content to be more trustworthy
Blog posts incorporating video attract 3x as many
inbound links as blog posts without video
@CollegisEdu
12
It’s a Problem Child
@CollegisEdu
13
Internal Struggles are Real
50% producing engaging content
46% lack of budget
40% producing a variety of content
@CollegisEdu
14
Do More with Less
@CollegisEdu
15
Competition is Fierce
90% of marketers are using content marketing
Last year, video in the News Feed increased 3.6x YOY
62% of marketers are focused on creating more
engaging and higher-quality content
@CollegisEdu
16
Opportunities Still Exist
YouTube is only used by 55% of B2C marketers
66% of social media marketers plan to increase their
YouTube marketing in the near future
Only 24% of brands are using online video to market
to consumers
@CollegisEdu
17
Opportunities Still Exist
@CollegisEdu
18
3 Things You Need to Do ASAP
@CollegisEdu
19
1) Get Yourself Optimized
@CollegisEdu
20
Where Are You?
content
content
content
Your
content
@CollegisEdu
21
Optimizing Your Channel
@CollegisEdu
22
Complete the About Section
@CollegisEdu
23
Input Channel Keywords
@CollegisEdu
24
Link Your Properties
@CollegisEdu
25
Link Your Properties
@CollegisEdu
26
Link Your Properties
@CollegisEdu
27
Display Your Branded Cover Art
@CollegisEdu
28
Add Your Watermark
@CollegisEdu
29
Create a Channel Trailer
@CollegisEdu
30
Create a Channel Trailer
@CollegisEdu
31
Create Logical Playlists
• Create descriptive playlists using keywords
• Organize by type or topic
– e.g. Hangouts on Air
– e.g. Career Advice
– e.g. Campus Events
– e.g. School of Business
@CollegisEdu
32
Feature Important Content
@CollegisEdu
33
Feature Important Content
@CollegisEdu
34
Remarket to Viewers
@CollegisEdu
35
Optimizing Your Videos
Only 61% of BSC marketers are optimizing content
@CollegisEdu
36
Upload Video in HD
@CollegisEdu
37
Use Optimized File Names
• Accurately and concisely describe the content
• Use keywords within video file names
@CollegisEdu
38
Use a Quality Thumbnail
• Plan it into your production
– Take a still during production
• Reinforce video content
• Grab their attention
• Don’t pull a bait-and-switch
@CollegisEdu
39
Don’t Forget the Metadata
• Title
– Keep it short and catchy
– Up to 100 characters
– Use keyword best practices
• Description
– Up to 5,000 characters
– First 160 characters in SERPs
– Include URLs
– Add video times (ex. 00:55)
@CollegisEdu
40
Link to Your Properties
@CollegisEdu
41
Tag Your Videos
• Use relevant keyword tags for your videos
• Tags to include:
– Topics (broad & narrow)
– Brand
– Location
– Video talent
– Video type
– Suggested tags
– Competitor tags
• Think about how users would search for the video
@CollegisEdu
42
Complete Advanced Settings
@CollegisEdu
43
Include the Transcript
• Upload the video transcription file
– Helps with indexing
– Provides language support
– Additional optimization
• How to get the transcript
– Speechpad, etc.
– Bored interns/student workers
@CollegisEdu
44
Include the Transcript
@CollegisEdu
45
Use Annotations for Support
• Calls to action
– Comments
– Subscriptions
– Clicks
– Social shares
– Ratings
• Callouts
– Link to resources
– What to watch next
@CollegisEdu
46
Drive Action with Cards
• New layer of interactivity to your videos
@CollegisEdu
47
It’s Not Just About Views
Past
Present
@CollegisEdu
48
YouTube Optimization is Critical
@CollegisEdu
49
Create Content Consistently
44% producing content consistently
@CollegisEdu
50
2) Start Using Hangouts on Air
@CollegisEdu
51
You’re Not a Videographer
38% of teams lack knowledge & skills for creating content
@CollegisEdu
52
Budgets are Tight
46% of B2C marketers said lack of budget was a challenge
@CollegisEdu
53
Webinars are Boring
46% of webinars rated less effective than last year
@CollegisEdu
54
Who’s Using It?
@CollegisEdu
55
Colleges & Universities
@CollegisEdu
56
Create a Variety of Videos
@CollegisEdu
57
Interviews
@CollegisEdu
58
Discussion Panels
@CollegisEdu
59
How To’s
@CollegisEdu
60
Podcasts
@CollegisEdu
61
Live Q&A
@CollegisEdu
62
Online Presentations
@CollegisEdu
63
News Updates
@CollegisEdu
64
Thought Leadership
@CollegisEdu
65
Demonstrations
@CollegisEdu
66
Testimonials
@CollegisEdu
67
Promote a Cause
@CollegisEdu
68
Raise an Issue
@CollegisEdu
69
Promote a Lifestyle
@CollegisEdu
70
Community Engagement
@CollegisEdu
71
Start Building Your Library
@CollegisEdu
72
Questions to Ask First
@CollegisEdu
73
What Are Our KPIs?
@CollegisEdu
•Views
•Traffic
•Shares
•Inquiries
•Applications
•Starts
•Etc.
74
Who is Our Target Audience?
@CollegisEdu
75
What Will This Cost?
@CollegisEdu
•Time •Tools •Talent
76
Do We Have Internal Support?
@CollegisEdu
77
Conduct Competitive Analysis
• Subject matter
• Type of videos
• Video quality
• Audience engagement
• Calls to action
• Publishing frequency
• Branding strengths
@CollegisEdu
78
Create a Content Strategy
Substance
• What’s your unique value
proposition?
• What’s are the topics of
conversation?
• Why should viewers keeping
watching?
@CollegisEdu
79
Create a Content Strategy
Structure
• Live public
– Interactive vs. broadcast
• Live invite only
– Controlled audience interaction
• Non-live invite only
– Controlled content production
• What’s the format?
• Interview
• Discussion Panel
• Etc.
@CollegisEdu
80
Create a Content Strategy
Workflow
• Who’s involved?
• What tools/equipment do you
need?
• What’s the frequency of
production?
@CollegisEdu
81
Create a Content Strategy
Governance
• Who are the key decision makers?
• Who needs to be informed?
• Do you need anyone's approval?
@CollegisEdu
82
Start Brainstorming Ideas
• What does your audience want?
• Is it right for video?
• How will it be differentiated?
• Is there a content gap?
• Usecandor.com
@CollegisEdu
83
Content for All Funnel Stages
• Why Attending College in the Northeast Is a Great Idea
• Prospective Students
@CollegisEdu
84
Content for All Funnel Stages
• What It’s Like to Be a Freshmen at ABC University
• Inquire
@CollegisEdu
85
Content for All Funnel Stages
• How to Create a Killer Essay for Your Application
• Apply
@CollegisEdu
86
Content for All Funnel Stages
• Study Tips for Finals from Dean’s List Students at ABC
• Attend
@CollegisEdu
87
Content for All Funnel Stages
• How the ABC Alumni Network Supports Your Career
• Grad
@CollegisEdu
88
Showcase Your
Mission & Culture
• What makes your institution unique?
• What do you want to be known for?
• What are your cultural strengths?
• What do you have to offer?
@CollegisEdu
89
Discover Your Authority
• Is it individual or organizational authority?
• Showcase authority through information
• Use subject matter experts
– Internal and external
@CollegisEdu
90
Make It Interactive
• The Hangout ToolBox
– Lower thirds
• Showcase
– Link to assets
• Screenshare
• Q&A
• Google Effects
@CollegisEdu
91
Develop Your Structure
• Nose
– The hook
– The 5 W’s
• Body
– The details
– Keep things moving
• Tail
– Key takeaways
– Desired actions
– Next time
@CollegisEdu
92
Create a Program Outline
• What to include:
– Important conversation points
– Supporting data
– Key questions to answer
• Makes participation easier
– Not a Script
• Practice makes perfect
• Helps keep you on time
@CollegisEdu
93
Remember: Length Matters
http://bit.ly/1efy9P
@CollegisEdu
94
Use an Optimized Title
• Key for long-term success
– Organic views
• Discover key areas to focus the
topic of conversation
• Find a keyword family
– Ex: Majoring in…
– Ex: How to get started in…
@CollegisEdu
95
Outline Your OKRs
• Awareness
• Authority
• Retention
• Inquiry generation
• Admissions support
• Topical awareness
• Audience education
• Community engagement
• Be S.M.A.R.T.
@CollegisEdu
96
Take the Leap
@CollegisEdu
97
3) Be the Best You Can Be
@CollegisEdu
98
Use Quality as a Differentiator
@CollegisEdu
99
Find a Producer
ProducerSubject matter expert
@CollegisEdu
100
Become an HOA Expert
• Hangout set-up
– Manage the video feed
– Test the network bandwidth
• SpeedTest.net
– Avoid Wi-Fi
• For quality audio
– External mic
– Try earbuds
@CollegisEdu
101
Get the Right Equipment
@CollegisEdu
102
Brand Your Background
@CollegisEdu
103
Background Fails
@CollegisEdu
104
Use Custom Lower Thirds
@CollegisEdu
105
Find the Right Host
The host needs to be:
• Engaging
• Knowledgeable
• Cool under pressure
• In control of the conversation
• Fully invested
@CollegisEdu
106
Find the Right Talent
• Talent must be:
– Subject matter experts
– Comfortable with the technology
– Committed to participating
– Engaging
• Borrow authority
– Third-party validation
– Win/Win situation
• Test their internet speed
@CollegisEdu
107
Train Your Participants
• Set up the equipment
• Join the Hangout
• Upload a lower third
• Understand the
conversation flow
• Look at the camera
@CollegisEdu
108
Plan Your Online Event
• Google event page
– Optimize your title
– Use a detailed description
– Optimal time/day
– Drive RSVPs
– Promote the event
• Embed the live stream
– Drive traffic to your site
– Email registrations
@CollegisEdu
109
Make It a Campus Event
@CollegisEdu
110
Post-Broadcast Activities
• Edit YouTube Video
– Video description
– Thumbnail
– Add annotations/cards
• Content promotions
– Organic
– Paid
– Facebook, Twitter, YouTube
• Create supplemental content
@CollegisEdu
111
Repurpose with Purpose
@CollegisEdu
112
It’s Not Just for YouTube
@CollegisEdu
113
Measure & Report Your Results
• Event registrations
• Social sharing
• Content engagement
• Referral traffic
• Views
@CollegisEdu
114
Use Views to Track Progress
@CollegisEdu
115
YouTube Analytics
• Demographics
• Playback locations
• Devices
• Audience retention
• Engagement metrics
• Annotation clicks
• Views
@CollegisEdu
116
Focus on Your R.E.P. to Improve
• Retention
• Engagement
• Participation
@CollegisEdu
117
And Repeat
RESEARCH
PLAN
CREATE /
EXECUTE
EVALUATE
REPURPOSE
@CollegisEdu
118
Excited to Get Started?
@CollegisEdu
THANK YOU
bit.ly/VideoHangoutsACHE
@GrantTilus
Grant.Tilus@CollegisEducation.com
www.collegiseducation.com
ACHE 2015 Annual Conference
Join the Conversation: #ACHESTL
120
Sources
• eMarketer, “US Digital Video Audience Profile: Who’s Watching, How They’re Watching and
What Screens They’re Watching”
• Google, “YouTube Insights, Q2 2014”
• Invodo, “Video Statistics: The Marketer’s Summary 2014”
• Wikia, “Generation Z: A Look at the Technology and Media Habits of Today’s Teens”
• Millennial Branding, “The High School Careers Study”
• Animoto, “The Power of Video for Small Business [Infographic]”
• Unruly, “Social Ad Effectiveness”
• Moz, “What Makes a Link Worthy Post - Part 1”
• Content Marketing Institute, “2015 B2C Content Marketing Trends–North America”
• Facebook, “What the Shift to Video Means for Creators”
• Social Media Examiner, “2015 Social Media Marketing Industry Report”
• Wistia, “Does Length Matter?”
• YouTube, “ Statistics”
• Kantar Media, “Press Release”
• Nielsen, “The Total Audience Report”
• MarketingProfs, “Get to Know Generation Z: Marketing's Next Big Audience”
@CollegisEdu

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