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© 2001-2015 Globalization Partners International.
All rights reserved. Trade marks are property of their respective owners.
Business Etiquette around the
World
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 2
Globalization is one of the best and
fastest ways of growing your business, but
it comes with certain challenges.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 3
Cultural differences result in different sets of
business etiquette and ethical practices from
country to country.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 4
Respecting and
adopting these
practices can lead
to your business's
success globally.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 5
There is an ongoing debate over whether businesses should adapt to the
local environment or if there should be a standard set of principles for
business etiquette around the world.
Globalization, social media and technology, along with factors like
environmental issues and political conflicts, continue to influence business
trends across the world.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 6
The appropriate etiquette for business varies greatly
from place to place and must be considered before
entering into global markets.
I have compiled a few of the most important business
etiquette tips for many of the popular regions for
global business in the below sections.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 7
Business in Europe
Although European countries are located close to each other
and have common practices, it is important to know that their
business cultures have many differences.
Note: Image Credit
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 8
Here are some useful tips to keep in mind:
1
Germans do not like sudden changes in business plans, even if
it will improve the outcome.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 9
2
Negotiations and team work are highly valued in Denmark.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 10
3
In France, speaking in French is appreciated as it a highly
valued part of their national identity.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 11
4
In Spain, people place an emphasis on their social life, rather
than their professional life.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 12
5
In the Czech Republic, do not schedule a meeting for Friday
afternoon or during August. Many Czechs leave town for the
weekend after lunch on Fridays and many businesses are closed
during August.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 13
Business in Africa
Africa has a strong presence on the map and you may have an
African business trip in your future.
Note: Image Credit
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 14
Here are some useful tips to keep in mind:
1
When entering a social function, shake hands with the person to
your right and then continue around the room going from right
to left. Say good-bye to each person individually when leaving.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 15
2
In the countries with colonial pasts, European etiquette is
socially acceptable. For example, English manners in Kenya and
Nigeria and Dutch manners in various parts of South Africa.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 16
3
Soft handshakes are common across Africa. In countries like
Kenya and South Africa, with postcolonial populations, you will
see European-style handshakes. In Muslim countries, such as
Morocco, men may hold handshakes so long that they become
handholds.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 17
Business in Asia
Unlike Westerners, Asians place importance on the group
rather than the individual. In general, they conduct business,
make decisions and socialize as a group.
Note: Image Credit
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 18
Here are some useful tips to keep in mind:
1
Handshakes are a common greeting and are accompanied by a
nod or bow.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 19
2
Business cards with both your native language and the language
of the Asian country you are doing business in are
recommended. Always include your title on the card.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 20
3
Business cards are offered with both hands grasped between
thumb and forefingers.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 21
4
This culture respects personal space, so avoid back patting,
putting an arm around someone's shoulders and hugs.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 22
Business in the Middle East
People in the Middle East prefer to do business in person, with
someone they trust. Relationships and mutual trust are
necessary for any successful business interaction.
Note: Image Credit
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 23
Here are some useful tips to keep in mind:
1
It is important to have a contact in the Middle East who can
make introductions for you.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 24
2
Face-to-face meetings are preferred.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 25
3
When entering a meeting, general introductions will begin with a
handshake.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 26
4
Greet each of your Middle Eastern counterparts individually.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 27
5
The Middle East is known for its lavish generosity.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 28
Business in the United States
American are known for their friendliness and informality. People
usually do not wait to be introduced, they will begin speaking with
strangers in a group or when seated next to each other at an event or
show. Note: Image Credit
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 29
Here are some useful tips to keep in mind:
1
In business, American greetings are usually informal.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 30
2
Stand while being introduced.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 31
3
Firm-grip handshakes are expected.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 32
4
Maintain eye contact when shaking someone's hand.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 33
5
Americans are very direct when communicating.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 34
Conclusion
There are many factors that must be considered in order to successfully
conduct business in a marketplace foreign from your own. Learning the
language and translating or localizing your products or services for your
target audience is an important step but so is understanding the customs
and etiquette of that market.
There is no standard of business etiquette around the world. Each market
and region must be individually researched to understand the proper way to
conduct yourself socially and professionally. Being well-prepared before
you travel to a location to conduct business will show your dedication to
doing business in the region and will help improve your chances of being
successful.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 35
Translation and Localization Resources
You may gain further insights into global e-business, global SEO, website translation
and country specific cultural facts and related topics by reviewing some previous blogs
written by GPI:
Website Translation Tips and Best Practices by Country Series
Language Translation Resources
Translation Portal and Localization Tools
10 Tips for Website Localization
Global SEO: 4 Top Factors
Social Media Localization
Doing Business via the WWW in China
Creating Culturally Customized Content for Website Translation
Please feel free to contact GPI at info@globalizationpartners.com with any questions
about our language and technology services. Also let us know if you have any
interesting blog topics you would like us to cover in our future blogs. You may request
a complimentary Translation Quote for your projects as well.
Business Etiquette around the World
© Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 36
Global Headquarter
Washington, DC
1600 Tysons Blvd, 8th Floor
McLean, VA 22102
Phone: +1 703-286-2193
Toll Free: +1 866-272-5874
Global Fax: +1 202-478-0956
E-mail: info@globalizationpartners.com
Dubai, United Arab Emirates
Dubai Media City, Business Centre 2
Building 8, Office Number 71
P.O. Box 502068, Dubai, UAE
Phone: +971 501079810
Global Phone: +1 703-286-2193
E-mail: info@globalizationpartners.com
Rosario, Argentina
Av. Carlos Colombres 1799 Casa 1
2000 Rosario, Santa Fe, Argentina
Phone: +54-9-341-3156370
E-mail: info@globalizationpartners.com
Cairo, Egypt
17 Korash Street
6th District
Nasr City, Cairo, Egypt
Phone: +2 0100 128 0914
Global Phone: +1-703-286-2193
E-mail: info@globalizationpartners.com

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Business Etiquette around the World

  • 1. © 2001-2015 Globalization Partners International. All rights reserved. Trade marks are property of their respective owners. Business Etiquette around the World
  • 2. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 2 Globalization is one of the best and fastest ways of growing your business, but it comes with certain challenges.
  • 3. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 3 Cultural differences result in different sets of business etiquette and ethical practices from country to country.
  • 4. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 4 Respecting and adopting these practices can lead to your business's success globally.
  • 5. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 5 There is an ongoing debate over whether businesses should adapt to the local environment or if there should be a standard set of principles for business etiquette around the world. Globalization, social media and technology, along with factors like environmental issues and political conflicts, continue to influence business trends across the world.
  • 6. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 6 The appropriate etiquette for business varies greatly from place to place and must be considered before entering into global markets. I have compiled a few of the most important business etiquette tips for many of the popular regions for global business in the below sections.
  • 7. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 7 Business in Europe Although European countries are located close to each other and have common practices, it is important to know that their business cultures have many differences. Note: Image Credit
  • 8. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 8 Here are some useful tips to keep in mind: 1 Germans do not like sudden changes in business plans, even if it will improve the outcome.
  • 9. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 9 2 Negotiations and team work are highly valued in Denmark.
  • 10. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 10 3 In France, speaking in French is appreciated as it a highly valued part of their national identity.
  • 11. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 11 4 In Spain, people place an emphasis on their social life, rather than their professional life.
  • 12. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 12 5 In the Czech Republic, do not schedule a meeting for Friday afternoon or during August. Many Czechs leave town for the weekend after lunch on Fridays and many businesses are closed during August.
  • 13. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 13 Business in Africa Africa has a strong presence on the map and you may have an African business trip in your future. Note: Image Credit
  • 14. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 14 Here are some useful tips to keep in mind: 1 When entering a social function, shake hands with the person to your right and then continue around the room going from right to left. Say good-bye to each person individually when leaving.
  • 15. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 15 2 In the countries with colonial pasts, European etiquette is socially acceptable. For example, English manners in Kenya and Nigeria and Dutch manners in various parts of South Africa.
  • 16. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 16 3 Soft handshakes are common across Africa. In countries like Kenya and South Africa, with postcolonial populations, you will see European-style handshakes. In Muslim countries, such as Morocco, men may hold handshakes so long that they become handholds.
  • 17. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 17 Business in Asia Unlike Westerners, Asians place importance on the group rather than the individual. In general, they conduct business, make decisions and socialize as a group. Note: Image Credit
  • 18. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 18 Here are some useful tips to keep in mind: 1 Handshakes are a common greeting and are accompanied by a nod or bow.
  • 19. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 19 2 Business cards with both your native language and the language of the Asian country you are doing business in are recommended. Always include your title on the card.
  • 20. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 20 3 Business cards are offered with both hands grasped between thumb and forefingers.
  • 21. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 21 4 This culture respects personal space, so avoid back patting, putting an arm around someone's shoulders and hugs.
  • 22. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 22 Business in the Middle East People in the Middle East prefer to do business in person, with someone they trust. Relationships and mutual trust are necessary for any successful business interaction. Note: Image Credit
  • 23. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 23 Here are some useful tips to keep in mind: 1 It is important to have a contact in the Middle East who can make introductions for you.
  • 24. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 24 2 Face-to-face meetings are preferred.
  • 25. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 25 3 When entering a meeting, general introductions will begin with a handshake.
  • 26. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 26 4 Greet each of your Middle Eastern counterparts individually.
  • 27. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 27 5 The Middle East is known for its lavish generosity.
  • 28. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 28 Business in the United States American are known for their friendliness and informality. People usually do not wait to be introduced, they will begin speaking with strangers in a group or when seated next to each other at an event or show. Note: Image Credit
  • 29. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 29 Here are some useful tips to keep in mind: 1 In business, American greetings are usually informal.
  • 30. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 30 2 Stand while being introduced.
  • 31. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 31 3 Firm-grip handshakes are expected.
  • 32. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 32 4 Maintain eye contact when shaking someone's hand.
  • 33. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 33 5 Americans are very direct when communicating.
  • 34. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 34 Conclusion There are many factors that must be considered in order to successfully conduct business in a marketplace foreign from your own. Learning the language and translating or localizing your products or services for your target audience is an important step but so is understanding the customs and etiquette of that market. There is no standard of business etiquette around the world. Each market and region must be individually researched to understand the proper way to conduct yourself socially and professionally. Being well-prepared before you travel to a location to conduct business will show your dedication to doing business in the region and will help improve your chances of being successful.
  • 35. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 35 Translation and Localization Resources You may gain further insights into global e-business, global SEO, website translation and country specific cultural facts and related topics by reviewing some previous blogs written by GPI: Website Translation Tips and Best Practices by Country Series Language Translation Resources Translation Portal and Localization Tools 10 Tips for Website Localization Global SEO: 4 Top Factors Social Media Localization Doing Business via the WWW in China Creating Culturally Customized Content for Website Translation Please feel free to contact GPI at info@globalizationpartners.com with any questions about our language and technology services. Also let us know if you have any interesting blog topics you would like us to cover in our future blogs. You may request a complimentary Translation Quote for your projects as well.
  • 36. Business Etiquette around the World © Globalization Partners International. All rights reserved.http://blog.globalizationpartners.com/ 36 Global Headquarter Washington, DC 1600 Tysons Blvd, 8th Floor McLean, VA 22102 Phone: +1 703-286-2193 Toll Free: +1 866-272-5874 Global Fax: +1 202-478-0956 E-mail: info@globalizationpartners.com Dubai, United Arab Emirates Dubai Media City, Business Centre 2 Building 8, Office Number 71 P.O. Box 502068, Dubai, UAE Phone: +971 501079810 Global Phone: +1 703-286-2193 E-mail: info@globalizationpartners.com Rosario, Argentina Av. Carlos Colombres 1799 Casa 1 2000 Rosario, Santa Fe, Argentina Phone: +54-9-341-3156370 E-mail: info@globalizationpartners.com Cairo, Egypt 17 Korash Street 6th District Nasr City, Cairo, Egypt Phone: +2 0100 128 0914 Global Phone: +1-703-286-2193 E-mail: info@globalizationpartners.com