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BANKING SECTOR
REFORMS IN INDIA
PREPARED BY: GOURAV
AARUSHI
INTRODUCTION
• Banking sector reforms were an important part of the broader agenda of
structural economic reforms introduced in India in 1991. The first stage of
reforms was shaped by the recommendations of the Committee on the
Financial System (Narasimham Committee), which submitted its report in
December 1991, suggesting reforms in banking, the government debt
market, the stock markets, and in insurance, all aimed at producing a
more efficient financial sector. Subsequently, the East Asian crisis in 1997
led to a heightened appreciation of the importance of a strong banking
system, not just for efficient financial intermediation but also as an
essential condition for macroeconomic stability. Recognizing this, the
government appointed a Committee on Banking Sector Reforms to review
the progress of reforms in banking and to consider further steps to
strengthen the banking system in light of changes taking place in
international financial markets and the experience of other developing
countries. The two reports provided a road map that has guided the broad
direction of reforms in this sector.
GROWTH PHASES IN BANKING SECTOR
• In over five decades since dependence, bankingsystem in
India has passed through five distinctphase,
• Evolutionary Phase prior to 1950
• Foundation phase 1950-1968
• Expansion phase 1968-1984
• consolidation phase 1984-1990
• Reformatory phase since 1990
WHY REFORM ARE NEEDED
• The reforms were initiated in the middle of a "currentaccount"
crisis that occurred in early 1991.
• The crisis was caused by poor macroeconomicperformance,
characterized by :-
• a public deficit of 10 per cent of GDP
• a current account deficit of 3 percent of GDP
• an inflation rate of 10 per centGrowing domestic and foreign debt,
and
• A temporary oil price boom following the Iraqi invasionof Kuwait in
1990.
FIRST RECOMMENDATION OF NARASIMHAM
COMMITTEE ON BANKING SECTOR REFORMS
(1991):
• A committee was set up by the Government of India in August, 1991 in
the chairmanship of Shri. M. Narasimham to look into every aspect of
banking and financial system. This committee presented its report in
December, 1991.
• (i) Statutory Liquidity Ratio (SLR) had to reduce gradually to 25
percent. A period of 5 years was recommended for it.
• (ii) Similarly, the current rate of Cash Reserve Ratio (CRR) was also
supposed to be the highest and a gradual reduction in it was
recommended.
• (iii) Bringing transparency in the balance sheet of banks.
• (iv) Allowing regional rural banks to perform all kinds of banking
functions.
• (v) Liberalising the current policy of allowing the foreign banks to open their
offices and/or branches.
• (vi) The direct loan activities of Industrial Development Bank of India (IDBI)
should be handed over to another institution and the refinance functions
should be left with IDBI.
• (vii) Making laws on the basis of international standards for the formation and
management of Mutual Funds.
• (viii) Making such laws regarding the interest rates that may be appropriate
according to the circumstances.
• (ix) Achieving 4 percent of Cash Reserve Ratio (CRR) with respect to risk
weighted assets by March, 1993 and 8 percent by March, 1896.
• (x) Setting up special tribunal for pacing up the process of loan repayment.
• (xi) Making proper arrangements for the resolution of complaints of the
customers regarding the faults in banking services.
• (xii) Setting up proper standards for financial and non-financial institutions.
• (xiii) Making the Reserve Bank of India the primary agency so that the double
control over the banking system may be ended.
• (xiv) Determining rational principles for the management functions of banks
and financial institutions.
• (xv) Reducing the number of banks by the rearrangement of banking systems.
In such a system there should be 3 or 4 banks of international level, 8 to 10
national banks, the branches of which should perform the international level
of banking business all over the country. The regional banks should be
authorised to operate in specified regions only and the rural banks should
operate only in rural areas etc.
THE REFORMS MADE AFTER THE SUBMISSION OF THE FIRST
REPORT OF NARASIMHAM COMMITTEE IN 1991 ARE
DESCRIBED HERE:
• (i) Statutory Liquidity Ratio was gradually reduced from 38.5
percent in 1992 to 25 percent, which is now 21.25 percent.
• (ii) The current Cash Reserve Ratio was reduced in 1999 from 10
percent to 9 percent, which is now 4 percent.
• (iii) Bank rate was activated to enable it to tackle the market
circumstances.
• (iv) To bring transparency in the balance sheet of banks it has been
made mandatory from 31st March, 1992 to make profit and loss
account, balance sheet in a new format. New format has been
given in vertical form in which all information has been written
with the help of schedules.
• (v) Strong standards were determined for financial institutions and non- banking financial
companies.
• (vi) To improve the customer oriented services the system of Electronic Fund Transfer was
started and acknowledging the importance of computers these were brought into use on
proper scale.
• (vii) The nationalised banks were authorised to accumulate funds from the capital market by
the process of Capital issue but it was confined to a certain limit. According to this limit, the
share of the government’s ownership was not allowed to be less than 51 percent.
• (viii) Six Special Recovery Tribunals were set up to facilitate the process of loan repayment by
banks and financial institution. These tribunals are at Kolkata, Jaipur, New Delhi, Chennai,
Ahmedabad, and Bengaluru. Besides, there is also an Appellate Tribunal at Mumbai.
• (ix) The banks of the private sector were also allowed that they can raise capital up to 20
percent from foreign institutional investors and 40 percent from non-resident Indians.
• (x) Banking Ombudsman Scheme was announced in 1995 for speedy solution of lacking in the
banking services as complained by customers.
SECOND RECOMMENDATION OF NARASIMHAM
COMMITTEE ON BANKING SECTOR REFORMS, 1998:
• For the observation of the reforms made in the banking sector
according to the first report of Narasimham Committee, 1991, the
Finance Ministry of the Government of India set up another
committee on 26th December, 1997 under the chairmanship of
Shri M. Narasimham and named it Banking Sector Reform
Committee. This committee submitted its report to the Finance
Ministry on 22nd April, 1998.
THE MAIN RECOMMENDATIONS OF THIS COMMITTEE
ARE:
• (1) Need of Strengthening the Banking System:
• The committee has given many guidelines and directions for strengthening the banking
system.
• Some examples are:
• (i) For capital to risk asset ratio should be increased from 8 percent to 9 percent by 2000 and
to 10 percent by 2002 for risky assets.
• (ii) The net non-performing assets should be bought below 5 percent by 2000 and below 3
percent by 2002.
• (iii) The system of income determination and clarification of assets should be implemented
on advances guaranteed by the government in the same way as on the other advances.
• (iv) Such advances guaranteed by the government which have been blocked should be
marked as non-performing assets.
• (v) The committee also suggested that there should be carefulness in merging together of
strong and weak banks. There should not be any negative impact on the assets of strong
banks due to the effect of merging.
• (vi) Two or three Indian banks should be of international standards.
• (2) Narrow Banking:
• The committee has defined the working those banks as Narrow Banking, which invest their
money in risk involving assets and the balance of its demand deposits is in safe liquid assets.
The committee has recommended those banks to adopt the concept of narrow banking
whose non-performing assets have increased greatly, so that they can re-establish
themselves.
• (3) Capital Holding:
• According to the recommendations of the committee the share of the Reserve Bank of India
in shareholding of the nationalised banks and State Bank of India should be brought down to
33 percent.
• (4) Reforms in Banking System:
• (i) Maintaining of accounting should be developed by computers.
• (ii) There should be an independent ‘Loan Monitoring System’ to recognise big credit
accounts and non-performing assets.
• (iii) There should be an extra full time Director for the period of 3 years in the nationalised
banks.
• (5) Capital Adequacy Ratio (CAR):
• The committee has suggested the government to provide the banks chances to strengthen
themselves to bear the risks. For this the government should consider to enhance the
predetermined Capital Adequacy Ratio.
• (6) Evaluation of Bank Acts:
• The Committee has recommended amending the Reserve Bank of India Act, Banking
Regulation Act, State Bank of India Act etc. after their re-evaluation according to the needs of
the present times.
REFORMS AFTER RECOMMENDATION:
• (1) Minimum Capital Risk Assets Ratio (CRAR) was increased to 9
percent.
• (2) Banks have been allowed to enter capital market and 12 banks
have started this work.
• (3) Banks have been advised that their assets would be classified as
‘Doubtful Assets’ which have been in the sub-standard form up to 18
months. Earlier this period was up to 24 months.
• (4) Banks have been guide-lined that they should take proper step
regarding Non-Performing Assets (NPA) and they should give Risk
Management System a proper place.
• (5) Banks have been authorised that they can issue bonds to raise their
TIER-II Capital. There won’t be need of any guarantee from the
government for s such bonds.
• (6) The Public Sector banks have been allowed to adopt Open Market
Campus Recruitment System to recruit capable persons for the
Information Technology Risk Management, Treasury Operation etc.
• (7) Banks have been suggested that they should make a fresh
observation of training in the areas of credit management, treasury
management, risk management etc.
• (8) The capital was classified into TIER-I, TIER-II and TIER-III to
improve Capital Adequacy Ratio (CAR).
• (9) The Ombudsman Bill, which had been recommended in the first
report itself, was implemented.
• (10) Basel-II was implemented according to the Basel Committee
Agreement.
• Pradhan mantri jan dhan yojana
• Pradhan Mantri Jan Dhan Yojana is a scheme for comprehensive financial
inclusion launched by the Prime Minister of India, Narendra Modi, in 2014. Run
by Department of Financial Services, Ministry of Finance, on the inauguration day, 1.5
Crore (15 million) bank accounts were opened under this scheme. By 15 July 2015,
16.92 crore accounts were opened, with around ₹20,288.37 crore (US$2.8 billion)
were deposited under the scheme which also has an option for opening new bank
accounts with zero balance.
• pros
• Expand banking, financial & insurance sectors
• Allow direct cash transfer to targeted beneficiaries
• Plug the leaks in subsidy system
• Ensure transparency, weed out corruption
• Cut avenues for black money generation
• Remove the influence of money lenders & Ponzi schemes
• Better data collection & assessment
PAYMENT BANK
• Payments bank is a new model of banks conceptualised by the Reserve Bank of India (RBI).
These banks can accept a restricted deposit, which is currently limited to ₹1 lakh per
customer. These banks may not issue loans or credit cards, but may offer both current and
savings accounts. Payments banks may issue ATM and debit cards, and offer net-banking and
mobile-banking. The banks will be licensed as payments banks under Section 22 of
the Banking Regulation Act, 1949, and will be registered as public limited company under
the Companies Act, 2013.
• There are six paymentss banks
• Airtel Payments Banks Ltd.
• Fino Payments Bank Ltd.
• India Post Payments Bank Ltd.
• Jio Payments Bank Ltd.
• NSDL Payments Bank Ltd.
• PayTm Payments Bank Ltd.
AUTOMATIC TELLER MACHINE GROWTH
• The total number of automated teller
machines (ATMs) installed in India by various banks
as of 2018 was 2,38,000.The new private sector
banks in India have the most ATMs, followed by off-
site ATMs belonging to SBI and its subsidiaries and
then by nationalised banks and foreign banks, while
on-site is highest for the nationalised banks of India.
UPI (UNIFIED PAYMENTS INTERFACE):
• UPI or Unified Payments Interface has changed the way payments are
made. It is a real-time payment system that enables instant inter-bank
transactions with the use of a mobile platform. In India, this payment
system is considered the future of retail banking. It is one of the fastest
and most secure payment gateways that is developed by National
Payments Corporation of India and regulated by the Reserve Bank of
India. The year 2016 saw the launch of this revolutionary transactions
system. This system makes funds transfer available 24 hours, 365 days
unlike other internet banking systems. There are approximately 39
apps and more than 50 banks supporting the transaction system. In the
post-demonetization India, this system played a significant role. In the
future, with the help of UPI, banking is expected to become more
“open.”
CYBERSECURITY
• There is no doubt that the increased use of technology and digital channels have
made the banking industry more susceptible to cyber-attacks and have forced banks
and credit unions to be in the unenviable position of playing ‘catch up’. New open
banking regulations that require banks to share customer information with third-party
providers makes the industry even more vulnerable.
• Now more than ever, banks must become proactive in their handling of data
protection and managing cybersecurity risks. Unfortunately, consumers want the best
of both worlds — ease of use and increased protection of data and identity. This will
require the banking industry to implement multi-factor authentication, secure
applications, digital signatures, and other forms of security such as biometrics.
• A huge data breach on debit cards issued by various Indian banks was reported in
October 2016. It was estimated 3.2 million debit cards were compromised. Major
Indian banks- SBI, HDFC Bank, ICICI, YES Bank and Axis Bank were among the
worst hit.[41] Many users reported unauthorised use of their cards in locations in China.
This resulted in one of the India's biggest card replacement drive in banking history.
The biggest Indian bank State Bank of India announced the blocking and replacement
of almost 600,000 debit cards.
Thank you

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Banking sector reforms in india

  • 1. BANKING SECTOR REFORMS IN INDIA PREPARED BY: GOURAV AARUSHI
  • 2. INTRODUCTION • Banking sector reforms were an important part of the broader agenda of structural economic reforms introduced in India in 1991. The first stage of reforms was shaped by the recommendations of the Committee on the Financial System (Narasimham Committee), which submitted its report in December 1991, suggesting reforms in banking, the government debt market, the stock markets, and in insurance, all aimed at producing a more efficient financial sector. Subsequently, the East Asian crisis in 1997 led to a heightened appreciation of the importance of a strong banking system, not just for efficient financial intermediation but also as an essential condition for macroeconomic stability. Recognizing this, the government appointed a Committee on Banking Sector Reforms to review the progress of reforms in banking and to consider further steps to strengthen the banking system in light of changes taking place in international financial markets and the experience of other developing countries. The two reports provided a road map that has guided the broad direction of reforms in this sector.
  • 3. GROWTH PHASES IN BANKING SECTOR • In over five decades since dependence, bankingsystem in India has passed through five distinctphase, • Evolutionary Phase prior to 1950 • Foundation phase 1950-1968 • Expansion phase 1968-1984 • consolidation phase 1984-1990 • Reformatory phase since 1990
  • 4. WHY REFORM ARE NEEDED • The reforms were initiated in the middle of a "currentaccount" crisis that occurred in early 1991. • The crisis was caused by poor macroeconomicperformance, characterized by :- • a public deficit of 10 per cent of GDP • a current account deficit of 3 percent of GDP • an inflation rate of 10 per centGrowing domestic and foreign debt, and • A temporary oil price boom following the Iraqi invasionof Kuwait in 1990.
  • 5.
  • 6. FIRST RECOMMENDATION OF NARASIMHAM COMMITTEE ON BANKING SECTOR REFORMS (1991): • A committee was set up by the Government of India in August, 1991 in the chairmanship of Shri. M. Narasimham to look into every aspect of banking and financial system. This committee presented its report in December, 1991. • (i) Statutory Liquidity Ratio (SLR) had to reduce gradually to 25 percent. A period of 5 years was recommended for it. • (ii) Similarly, the current rate of Cash Reserve Ratio (CRR) was also supposed to be the highest and a gradual reduction in it was recommended. • (iii) Bringing transparency in the balance sheet of banks. • (iv) Allowing regional rural banks to perform all kinds of banking functions.
  • 7. • (v) Liberalising the current policy of allowing the foreign banks to open their offices and/or branches. • (vi) The direct loan activities of Industrial Development Bank of India (IDBI) should be handed over to another institution and the refinance functions should be left with IDBI. • (vii) Making laws on the basis of international standards for the formation and management of Mutual Funds. • (viii) Making such laws regarding the interest rates that may be appropriate according to the circumstances. • (ix) Achieving 4 percent of Cash Reserve Ratio (CRR) with respect to risk weighted assets by March, 1993 and 8 percent by March, 1896. • (x) Setting up special tribunal for pacing up the process of loan repayment.
  • 8. • (xi) Making proper arrangements for the resolution of complaints of the customers regarding the faults in banking services. • (xii) Setting up proper standards for financial and non-financial institutions. • (xiii) Making the Reserve Bank of India the primary agency so that the double control over the banking system may be ended. • (xiv) Determining rational principles for the management functions of banks and financial institutions. • (xv) Reducing the number of banks by the rearrangement of banking systems. In such a system there should be 3 or 4 banks of international level, 8 to 10 national banks, the branches of which should perform the international level of banking business all over the country. The regional banks should be authorised to operate in specified regions only and the rural banks should operate only in rural areas etc.
  • 9. THE REFORMS MADE AFTER THE SUBMISSION OF THE FIRST REPORT OF NARASIMHAM COMMITTEE IN 1991 ARE DESCRIBED HERE: • (i) Statutory Liquidity Ratio was gradually reduced from 38.5 percent in 1992 to 25 percent, which is now 21.25 percent. • (ii) The current Cash Reserve Ratio was reduced in 1999 from 10 percent to 9 percent, which is now 4 percent. • (iii) Bank rate was activated to enable it to tackle the market circumstances. • (iv) To bring transparency in the balance sheet of banks it has been made mandatory from 31st March, 1992 to make profit and loss account, balance sheet in a new format. New format has been given in vertical form in which all information has been written with the help of schedules.
  • 10. • (v) Strong standards were determined for financial institutions and non- banking financial companies. • (vi) To improve the customer oriented services the system of Electronic Fund Transfer was started and acknowledging the importance of computers these were brought into use on proper scale. • (vii) The nationalised banks were authorised to accumulate funds from the capital market by the process of Capital issue but it was confined to a certain limit. According to this limit, the share of the government’s ownership was not allowed to be less than 51 percent. • (viii) Six Special Recovery Tribunals were set up to facilitate the process of loan repayment by banks and financial institution. These tribunals are at Kolkata, Jaipur, New Delhi, Chennai, Ahmedabad, and Bengaluru. Besides, there is also an Appellate Tribunal at Mumbai. • (ix) The banks of the private sector were also allowed that they can raise capital up to 20 percent from foreign institutional investors and 40 percent from non-resident Indians. • (x) Banking Ombudsman Scheme was announced in 1995 for speedy solution of lacking in the banking services as complained by customers.
  • 11. SECOND RECOMMENDATION OF NARASIMHAM COMMITTEE ON BANKING SECTOR REFORMS, 1998: • For the observation of the reforms made in the banking sector according to the first report of Narasimham Committee, 1991, the Finance Ministry of the Government of India set up another committee on 26th December, 1997 under the chairmanship of Shri M. Narasimham and named it Banking Sector Reform Committee. This committee submitted its report to the Finance Ministry on 22nd April, 1998.
  • 12. THE MAIN RECOMMENDATIONS OF THIS COMMITTEE ARE: • (1) Need of Strengthening the Banking System: • The committee has given many guidelines and directions for strengthening the banking system. • Some examples are: • (i) For capital to risk asset ratio should be increased from 8 percent to 9 percent by 2000 and to 10 percent by 2002 for risky assets. • (ii) The net non-performing assets should be bought below 5 percent by 2000 and below 3 percent by 2002. • (iii) The system of income determination and clarification of assets should be implemented on advances guaranteed by the government in the same way as on the other advances. • (iv) Such advances guaranteed by the government which have been blocked should be marked as non-performing assets.
  • 13. • (v) The committee also suggested that there should be carefulness in merging together of strong and weak banks. There should not be any negative impact on the assets of strong banks due to the effect of merging. • (vi) Two or three Indian banks should be of international standards. • (2) Narrow Banking: • The committee has defined the working those banks as Narrow Banking, which invest their money in risk involving assets and the balance of its demand deposits is in safe liquid assets. The committee has recommended those banks to adopt the concept of narrow banking whose non-performing assets have increased greatly, so that they can re-establish themselves. • (3) Capital Holding: • According to the recommendations of the committee the share of the Reserve Bank of India in shareholding of the nationalised banks and State Bank of India should be brought down to 33 percent.
  • 14. • (4) Reforms in Banking System: • (i) Maintaining of accounting should be developed by computers. • (ii) There should be an independent ‘Loan Monitoring System’ to recognise big credit accounts and non-performing assets. • (iii) There should be an extra full time Director for the period of 3 years in the nationalised banks. • (5) Capital Adequacy Ratio (CAR): • The committee has suggested the government to provide the banks chances to strengthen themselves to bear the risks. For this the government should consider to enhance the predetermined Capital Adequacy Ratio. • (6) Evaluation of Bank Acts: • The Committee has recommended amending the Reserve Bank of India Act, Banking Regulation Act, State Bank of India Act etc. after their re-evaluation according to the needs of the present times.
  • 15. REFORMS AFTER RECOMMENDATION: • (1) Minimum Capital Risk Assets Ratio (CRAR) was increased to 9 percent. • (2) Banks have been allowed to enter capital market and 12 banks have started this work. • (3) Banks have been advised that their assets would be classified as ‘Doubtful Assets’ which have been in the sub-standard form up to 18 months. Earlier this period was up to 24 months. • (4) Banks have been guide-lined that they should take proper step regarding Non-Performing Assets (NPA) and they should give Risk Management System a proper place. • (5) Banks have been authorised that they can issue bonds to raise their TIER-II Capital. There won’t be need of any guarantee from the government for s such bonds.
  • 16. • (6) The Public Sector banks have been allowed to adopt Open Market Campus Recruitment System to recruit capable persons for the Information Technology Risk Management, Treasury Operation etc. • (7) Banks have been suggested that they should make a fresh observation of training in the areas of credit management, treasury management, risk management etc. • (8) The capital was classified into TIER-I, TIER-II and TIER-III to improve Capital Adequacy Ratio (CAR). • (9) The Ombudsman Bill, which had been recommended in the first report itself, was implemented. • (10) Basel-II was implemented according to the Basel Committee Agreement.
  • 17. • Pradhan mantri jan dhan yojana • Pradhan Mantri Jan Dhan Yojana is a scheme for comprehensive financial inclusion launched by the Prime Minister of India, Narendra Modi, in 2014. Run by Department of Financial Services, Ministry of Finance, on the inauguration day, 1.5 Crore (15 million) bank accounts were opened under this scheme. By 15 July 2015, 16.92 crore accounts were opened, with around ₹20,288.37 crore (US$2.8 billion) were deposited under the scheme which also has an option for opening new bank accounts with zero balance. • pros • Expand banking, financial & insurance sectors • Allow direct cash transfer to targeted beneficiaries • Plug the leaks in subsidy system • Ensure transparency, weed out corruption • Cut avenues for black money generation • Remove the influence of money lenders & Ponzi schemes • Better data collection & assessment
  • 18. PAYMENT BANK • Payments bank is a new model of banks conceptualised by the Reserve Bank of India (RBI). These banks can accept a restricted deposit, which is currently limited to ₹1 lakh per customer. These banks may not issue loans or credit cards, but may offer both current and savings accounts. Payments banks may issue ATM and debit cards, and offer net-banking and mobile-banking. The banks will be licensed as payments banks under Section 22 of the Banking Regulation Act, 1949, and will be registered as public limited company under the Companies Act, 2013. • There are six paymentss banks • Airtel Payments Banks Ltd. • Fino Payments Bank Ltd. • India Post Payments Bank Ltd. • Jio Payments Bank Ltd. • NSDL Payments Bank Ltd. • PayTm Payments Bank Ltd.
  • 19. AUTOMATIC TELLER MACHINE GROWTH • The total number of automated teller machines (ATMs) installed in India by various banks as of 2018 was 2,38,000.The new private sector banks in India have the most ATMs, followed by off- site ATMs belonging to SBI and its subsidiaries and then by nationalised banks and foreign banks, while on-site is highest for the nationalised banks of India.
  • 20. UPI (UNIFIED PAYMENTS INTERFACE): • UPI or Unified Payments Interface has changed the way payments are made. It is a real-time payment system that enables instant inter-bank transactions with the use of a mobile platform. In India, this payment system is considered the future of retail banking. It is one of the fastest and most secure payment gateways that is developed by National Payments Corporation of India and regulated by the Reserve Bank of India. The year 2016 saw the launch of this revolutionary transactions system. This system makes funds transfer available 24 hours, 365 days unlike other internet banking systems. There are approximately 39 apps and more than 50 banks supporting the transaction system. In the post-demonetization India, this system played a significant role. In the future, with the help of UPI, banking is expected to become more “open.”
  • 21. CYBERSECURITY • There is no doubt that the increased use of technology and digital channels have made the banking industry more susceptible to cyber-attacks and have forced banks and credit unions to be in the unenviable position of playing ‘catch up’. New open banking regulations that require banks to share customer information with third-party providers makes the industry even more vulnerable. • Now more than ever, banks must become proactive in their handling of data protection and managing cybersecurity risks. Unfortunately, consumers want the best of both worlds — ease of use and increased protection of data and identity. This will require the banking industry to implement multi-factor authentication, secure applications, digital signatures, and other forms of security such as biometrics. • A huge data breach on debit cards issued by various Indian banks was reported in October 2016. It was estimated 3.2 million debit cards were compromised. Major Indian banks- SBI, HDFC Bank, ICICI, YES Bank and Axis Bank were among the worst hit.[41] Many users reported unauthorised use of their cards in locations in China. This resulted in one of the India's biggest card replacement drive in banking history. The biggest Indian bank State Bank of India announced the blocking and replacement of almost 600,000 debit cards.