4. Be Fresh.
Change Happens
Are you up to date on
relevant skills? Technical
Managerial
Business
Soft skills
What is it that would help you conduct you daily tasks, now near and future?
Constant Training – Internet, Forums, Workshops
5. Deliver.
Outcomes count
Never miss on promises made..
Formal
Informal
Volunteer
Friendly
Stranger
Be Bold to make promises where you can contribute
Plan internally whether you can do it with out distraction
Ensure all promises are delivered the way it is required
Ensure that promises made a difference to the consumer
6. Anticipate.
Timing is $$
Timing is important….
Not Late – Before time
Not out of sync
When the need exists
Never Delay and if you do keep informed with valid reasons
Timing of when a suggestion or new thing is to be done is important
Do it when you sense the need.
[anecdote!]
7. Say NO.
Learn to..
…when you can’t
Either you don’t know.
You cant do.
You don’t have the time.
You are the wrong person.
We are all afraid of saying NO and nod our ways into trouble
OVERCOME!
Be reasonable and provide alternatives
Active No is critical [ not poassive negative NO]
8. Indispensable.
From Dodo -> Do
We think so .. But we are not..
Be Realistic.
NOT Idealistic.
Be Change.
Be Flexible.
Be Friendly.
Never think / act Indispensable
Become Indispensable through work & relations
Be friend every small thing that comes your way.
9. Get Personal.
Communicate. Communicate.
Communicate in person.
Walk to the person
Talk to the person
Share to the person
Listen to the person
Most of us email across aisles
We all like to talk & not Listen
Give a hug. Give a smile. Lend an ear.
All people like to sound their problems and in those lie opportunities.
Get to know people personally / Not only professionally
10. It Matters.
Be Truthful.
Praise your neighbour
Gifts for help / assistance
Remember their milestones
Recognize effort / contribution
People like strokes positive especially
There is a stroke waiting every moment
People remember you only if you remember them
Strive to bring normalcy in bad relationships
Be truthful.
11. Don’t Hesitate.
Be Honest.
Praise yourself
For things done.
For Things to be done.
For failures faced.
For ideas to come.
For people graced.
We miss these chances. We don’t get heard.
Don’t lie / flatter.
Remember those moments when you did great things and highlight
Put it Subtly.
Realize & Be the winner
12. Participate.
Not Inactive
Become Pro-active
Participate actively.
Participate when others need.
Become the Change.
Stand-out & be Bold.
We get few opportunities to take. TAKE THEM.
If things are not going. Get them going.
Never fear Change. NEVER FEAR.
Plan each day and task in advance.
Hit the road in your domain.
13. Network.
Be Friendly.
Know more people. Especially
key. Within work.
Within Interests.
Within Industry.
Within person.
Do you meet people other than work?
Do you get to know people newly? REGULARLY?
Do all people who matter know YOU matter?
Expand the realm Professional Personal Virtual Social
15. Win.
Positive.
Every problem has a win-win
solution. Win Some - Lose Some
Win People
Win Transactions
Phoenix rising
Right Trade-offs.
Balanced approach to life.
Give Way. Give Respect.
Net Positive Return.
Positive in Problem.
16. Value Life.
Treat everyone with respect.
Respect. Positive Energy.
Good wishes. Well Being.
Be Nice. Be Peaceful.
However small. RESPECT.
Even respect animals and trees.
17. Expand.
Make a new friend every day.
Within work.
Within Interests.
Within Industry.
Within person.
Do you meet people other than work?
Do you get to know people newly? REGULARLY?
Do all people who matter know YOU matter?
Expand the realm Professional Personal Virtual Social
19. Invest.
Accumulate.
Always endeavor to take the
long term view. Assets.
People.
Skills.
Relations.
Outcomes
Warren Buffet always held ON. COKE.
Helps think through and de-risk.
Short term leads to stress, reduced innovation, reactive.
Disrupts rule #1 Value people.
20. Change.
Or obsolete
Everyone has to change their
own mind.
Don’t get hassled by others not following
21. Be Complete.
Whole 9 yards
It is the whole thing, stupid.
Crisis.
Decisions.
Judgments.
Approvals.
Keep it simple Stupid. Simply doesn’t work.
Look at multi-layers and systems.
Stand back and take 3rd person view.
In any situation there are multi aspects & views.
22. Enjoy Work.
Commitment to the job
creates the only true
enjoyment Whole hearted.
Fully Involved.
Liking different aspects.
Liking the people involved.
Do what you like OR Like what you do
Full commitment means closures, therefore new things
MORE TIME
23. Contribute.
Making a positive difference to
clients In outcomes
In participating
If you cannot delivery – be honest and opt out
Be true to the requirements of the client
A client for life = 0 sales and marketing costs
If you cant do you know some on who can? – Never lose the clients’ interest
24. Customer is KING.
Our customers are our
grandchildren. @ work.
In life.
Understand users needs first.
Be service oriented.
Make it easy, comfortable & nice for the user.
25. Vishwanath Ramdas is …
• Process and Business Consultant
• Working in areas like ITSM, Software
development, process consulting …
• Based in bangalore [India]
• Visit him @
– http://gopu44.googlepages.com
– http://slideshare.net/gopu44