1. welcome...
an overview
coaching in all its forms...
2. Contents
What is Act.3?
What is Coaching?
Why use Coaching?
Choosing the Right Coach
Setting up a Coaching Session
10 Types of Coaching
Why use Act.3?
Our Contact Details
coaching in all its forms...
4. Awareness Trust
Choice
Founders
coaching in all its forms...
5. the company
Act.3 is a Gulf-based marketing
company which combines knowledge of
the region, with coaching expertise from
the UK and the US, to create an
association which benefits all parties.
coaching in all its forms...
6. What is Act.3?
Our Vision
To become the leading supplier of coaches and coaching
knowledge throughout the Middle East
Our Mission
To supply our clients with coaching services that add value
and give a high return on investment
coaching in all its forms...
7. Strengths of Act.3
Regional knowledge
HRD experience in Middle Eastern,
European and Islamic cultures
Professional, qualified coaches
Integrity, ethics and a long term strategy
coaching in all its forms...
9. The List…
Sumitomo Bank, Ahli United Bank, Al Baraka Islamic Bank, ASRY Ship Builder,
Ministry of the Interior, Ministry of Finance, Al Safir Hotel, Al Naseem School,
Awal Diary, Bahrain Duty Free, Bahrain International Travel,Ministry of Labour,
Bahrain Rubber, Bahrain Airport Services (BAS), BALEXCO, BMMI Elite Apartments,
Gulf Union Insurance, Y.B.A. Kanoo, Hol-in-One Donuts, Ibn al Nafees Hospital,
Jacques Dessangne Spa, Ministry of Health, National Hotel Co, Phoenicia Hotel,
GRAMCO, Unitag, Awal Plastics, Bahrain Pipes, Seef Mall,
Regency Intercontinental Hotel, A.A. Bin Hindi, Arabian Chemical Industries,
Chartered Institute of Insurers
coaching in all its forms...
10. Who is Act.3?
12 years in T&D, preceded by 15 years in customer service
25 years in the GCC
Qualified coach, member of the Association for Coaching (AC)
MSc in HRD, Post Graduate Diploma in Marketing
Qualified psychometric tester
Shirley Dockerill Member of the Chartered Institute for Marketing (MCIM) &
Chartered Institute for Personnel & Development (CIPD)
Speaks, reads and writes Arabic
Last employment:
Regional Manager, Training and Development
American Express Middle East & North Africa
coaching in all its forms...
11. Who is Act.3?
30 years experience in education & training
16 years experience in the Middle East
Lecturerat the Open University (OU) Business School
Qualified coach, member of the Association for Coaching (AC)
MSc MA PGCE BA
Vince Leahy Chartered Member of the Chartered Institute for Personnel &
Development (MCIPD)
Previously employed as:
Director of Regional Marketing Institute, Bahrain
also worked at The British Council, oil companies and regional
universities in the Middle East
coaching in all its forms...
13. Definition
Coaching Defined 1
What is Coaching?
Coaching takes a problem situation and turns it into
a project, enabling the client to move forward with a
clear sense of purpose.
What is Consultancy?
Consultants traditionally offer expert assistance to help you
diagnose problems and give you expert advice in technical areas.
coaching in all its forms...
14. Definition
Coaching Defined 2
‘‘Coaching supports a client to bridge the gap between
how things are and how they want things to be.
In bridging the gap clients develop greater self-
awareness, take more personal responsibility and are
better motivated to achieving goals.
coaching in all its forms...
15. Coaching works with Responsibilities
as responsibilities increase
Training Development Coaching
Technical Personal Inter-Personal
coaching in all its forms...
16. Coaching works with the Mind
T&D and
Consultancy
Coaching
coaching in all its forms...
18. Coaching Works with Attitudes & Habits
Unawareness - Responsibility &
awareness choice for learning
A c
coaching in all its forms...
19. Coaching Works with Performance
Helps remove self-defeating behaviours
Helps overcome self-limiting beliefs
Helps change how the world is
seen/heard/experienced
Helps increase engagement and motivation
coaching in all its forms...
20. Coaching Works
with Change...
coaching in all its forms...
21. Coaching works with the Future
Time
Now Near Future Distant Future
Current Issues First Goal Eventual Goals
coaching in all its forms...
22. Coaching Works with
Organisational Development (OD)
If you develop the
Individual, you develop the
organisation
coaching in all its forms...
24. Why use Coaching?
Individuals
Often there is something really important you want
to change and it’s highly likely your coach will ask
you these 3 questions:
1. Where you are now?
2. Where do you want to be?
3. How you are going to get there?
coaching in all its forms...
25. Why use Coaching?
Individuals
By choosing to use a coach for change it’s likely you’ll
now:
Stop putting up with what’s not right
Increase your self confidence
Set yourself achievable goals
Take immediate actions
Allow changes to occur
coaching in all its forms...
26. Why use Coaching?
Individuals
Your coach should be able challenge your
assumptions, established ways of thinking and
feeling, with the aim of helping you see, try or
contemplate new possibilities.
This is not always a comfortable process, simply
because a good coach will challenge.
coaching in all its forms...
27. Why use Coaching?
Organizations
In today’s market place staying competitive means
doing many things at once: using creativity, solving
complex problems, ‘wowing’ your customers and
changing with the times. ‘‘
‘‘
All of which are carried out by your employees.
coaching in all its forms...
28. Why use Coaching?
‘‘
Organizations
‘‘
Whilst it’s said 20% of our performance relies on our technical
skills, the other 80% comes from our personal skills such as
decision making, commitment to grow, enthusiasm,
persistence, reliability, self- confidence.
coaching in all its forms...
29. Why use Coaching?
Organizations
It is said only 25% of workers feel a strong attachment to their
employers and 4 in 10 feel trapped in their jobs. ‘‘
‘‘ Machines stay put, but people can walk at any time
Companies whom ensure their employees feel valued gain
crucial competitive edge.
a
coaching in all its forms...
30. Why use Coaching?
Organizations
As change occurs more and more frequently,
managers are now expected to help employees
develop their personal inter-personal and technical
skills.
While coaching may occur spontaneously
with positive results, its benefits are too important to
be left to chance.
coaching in all its forms...
31. Costs: ROI Return on Investment
Coaching shouldn’t be used as a
knee-jerk reaction, or as a last
resort.
Like all good things, the coaching
process is not instantaneous and
should be used as a long-term
measure.
coaching in all its forms...
32. Costs: ROI Return on Investment
‘‘ Within six months you should start
‘‘
to see improvements in your team’s
managerial skills and within 18
months it’s more than likely you will
have changed your corporate
culture around.
coaching in all its forms...
34. Coaching Worldwide
44,000 registered business coaches worldwide, with 4,500 in Asia
Coaching is widely accepted in 28 countries
Coaching is growing in the Middle East, with 1:30,000 in the UAE
coaching in all its forms...
35. Your Coach...
Choosing the Right Coach
When you choose a coach you want to be sure they’re able to
work with you and have your best interests at heart.
Act.3 will evaluate your needs to deliver the right coach to you ...
coaching in all its forms...
36. Act.3 Associates
When Choosing Associates,
Act.3 Looks for:
Qualifications
Experience
Passion, or ‘Coaching as my Vocation’
Cross Cultural Empathy & Understanding
Energy & Professionalism
coaching in all its forms...
37. Our Associates
Each Act.3 associate is fully
qualified and works to a strict code
of professional ethics.
coaching in all its forms...
38. 5
SETTING UP A COACHING
SESSION
coaching in all its forms...
39. coaching sessions
Employing a Coach Gives you the Opportunity to:
1. work with a focused professional
2. set relevant goals
3. work towards the changes and improvements you want to
make in your life.
coaching in all its forms...
41. Coaching Sessions
Where does Coaching
Take Place?
Coaching can take place face-to-face
and/or using VoIP services
coaching in all its forms...
42. Coaching Sessions
What Happens During a Coaching Session?
You can expect your coach to:
Ask focused questions about your needs, goals & aspirations
Offer insights and feedback to give you new perspectives
Ask probing questions to start you thinking in new ways
Support you as you take on new challenges and growth
Guide you through exercises which help you gain
greater insights and challenge you just enough to get you moving towards
your goals.
coaching in all its forms...
43. Coaching Sessions
Contracting & Number of Sessions
Each coaching session lasts about an hour and to
start with a series of 6 sessions is suggested.
coaching in all its forms...
44. Coaching Sessions
Contracting & Number of Sessions
If, once you’ve completed 6 sessions, you think you’d
benefit from further coaching we recommend you re-
contract for no more than 6 sessions.
One of the key aims of professional coaching is to
help clients develop self-coaching awareness and
the ability to assess what is needed next.
coaching in all its forms...
45. The Coaching Process
Needs Analysis Delivery
Listen, information Change occurs
Goals achieved
gathering & understand
issues
Diagnosis Follow-on & Follow-up
Set goals New goals set, if required
Prepare coaching
programme
Delivery Review & ROI
Assess with individuals &
Attend coaching sessions
line managers
Complete tasks
coaching in all its forms...
46. Case Studies
Education
The Hurst Community College,
Hampshire, UK
Industry
Awal Dairy Company,
Bahrain
coaching in all its forms...
48. Act.3 offers 10 coaching specialisms,
in two distinct groups: thePersonaland the Professional
This is done to ensure our customers can have coaching
which is relevant, realistic and personalised.
coaching in all its forms...
49. 1
10
9 2
8
7
3
10 Types of Coaching
4
6 5
Although every Act.3 Associate works within
a different area of coaching, each one of them defines
their coaching style using three of the following types of
coaching:
coaching in all its forms...
50. 10 Types of Coaching
10 1
9 2
8 3
7 4
6 5
1. Behavioural-Performance 2. Cross Cultural Coaching 3. Executive
4. Specialist/Technical 5. Neuro-Lingiustic Programming 6. Team
7. Solutions-Focused/Therapeutic 8. Life/Health 9. Transpersonal-Holistic
10. Sports
coaching in all its forms...
51. 6 Types of Professional Coaching
Personal Professional
1-6
coaching in all its forms...
52. 1
10 Types of Coaching 9
10
2
Professional
8 3
7 4
6 5
1.
1. Behavioral-Performance
Develops organizations and individuals within organizations.
Using the GROW model (Goal, Reality, Options, Wrap-up) along
with inquiry, reflection and discussion, facilitation, feedback
and guidance.
coaching in all its forms...
53. 10 Types of Coaching 9
10 1
2
Professional
8 3
7 4
6 5
2.
2. Cross Cultural Coaching
Looks at culture and cultural assumptions. Develops
awareness of diversity at organizational and national levels to
encourage change and improve performance.
coaching in all its forms...
54. 10 Types of Coaching 9
10 1
2
Professional
8 3
7 4
6 5
3. Executive
3.
Improves professional performance, personal satisfaction and
the effectiveness of the client’s organization. Helps managers
and leaders develop and achieve an identified set of goals.
coaching in all its forms...
55. 10 Types of Coaching 9
10 1
2
Professional
8 3
7
4
6 5
4. Specialist/Technical
3.
Focuses on a specific technical area. Develops skills,
knowledge, confidence and awareness in these areas.
Examples include, but are not limited to: marketing, stress,
health, music, conflict, HRM, communication, career,
academia, etc.
coaching in all its forms...
56. 10 Types of Coaching 9
10 1
2
Professional
8 3
7 4
6
5
5. Neuro-Lingistic Programming
3.
Creates an awareness of the links between thoughts,
communication, behaviour and emotions. Using models of
excellence; new ways to think, communicate and behave are
formed.
coaching in all its forms...
57. 10 Types of Coaching 9
10 1
2
Professional
8 3
7 4
5
6
6. Team
3.
Works with teams to define goals, improve performance,
facilitate discussions and reflect. Highlights processes with
the aim of enabling self-coaching and effectively functioning
teams.
coaching in all its forms...
58. 4 Types of Personal Coaching
Personal Professional
7 - 10
coaching in all its forms...
59. 10 Types of Coaching 9
10 1
2
Personal
8 3
4
7
6 5
7. Solutions-Focused/ Therapeutic
3.
Facilitates personal growth and change through the
application of one or more specific approaches. Uses a
specific approach, e.g. Cognitive Behaviour, Gestalt, Positive
Psychology, Clean Language, Ontological, Eclectic, to identify
and construct solutions to personal issues.
coaching in all its forms...
60. 10 Types of Coaching 9
10 1
2
Personal
8 3
7 4
6 5
8. Life/Health
3.
Helps clients move towards life decisions reflecting their
personal values and priorities. Uses key areas of change to
determine and achieve personal goals, empowerment and
more fulfilling and/or healthier lives.
coaching in all its forms...
61. 10 Types of Coaching 9
10 1
2
Personal
8 3
7 4
6 5
9. Transpersonal-Holistic
3.
Using a combination of mind, body and soul, identifies
links between individuals, families, communities and
organizations. Connects an individual's personal growth,
higher ideals, spirituality and ethics to the larger whole.
coaching in all its forms...
62. 10
10 Types of Coaching 9
1
2
Personal
8 3
7 4
6 5
10. Sports
3.
Improves an individual’s sporting performance. Focuses on
physical and technical sporting skills, as well as the
psychological factors associated with sporting success.
coaching in all its forms...
63. 10 Types of Coaching
10 1
9 2
8 3
7 4
6 5
1. Behavioural-Performance 2. Cross Cultural Coaching 3. Executive
4. Specialist/Technical 5. Neuro-Lingiustic Programming 6. Team
7. Solutions-Focused/Therapeutic 8. Life/Health 9. Transpersonal-Holistic
10. Sports
coaching in all its forms...
65. Strengths of Act.3
Act.3 always provides individualized
solutions and strategies which work with
you and for you.
Act.3 provides highly experienced and
qualified coaches, working with a range
of approaches.
Act.3 coaches give clients a good listening-to
Act.3 works with your needs and preferences. Not
ours.
Act.3 gives a measurable Return on Your
Investment (ROI).
coaching in all its forms...
66. Why use Act.3?
Why Contract with Act.3?
Every single Act.3 coach supports the development of our
client’s skills, resources and creativity.
This means every single coaching session is focused
directly on you - your needs, your goals, your wins, your
aspirations, and your life.
coaching in all its forms...
67. You set the agenda based on
what is most important, then
work with your coach on your
plans and goals.
coaching in all its forms...
68. Why Contract with Act.3?
Because we will:
1. Identify areas for personal development
2. Support ‘coachees’ through periods of change
3. Improve performance and motivation
4. Enhance competencies and skills
5. Align personal and professional values
6. Improve inter-personal communication
coaching in all its forms...
69. Act.3 coaches always follow-up after a
coaching session and will offer
feedback about how you and your
performance are changing.
By concentrating on you and your skills
your coach has no emotional
investment in the decisions you make.
coaching in all its forms...
70. Our Services Include..
1-1 Corporate Coaching
1-1 Individual Coaching
ILM Certified Courses; ‘How to Coach’
Psychometric Tests from SHL, Psytech, EBW and AQR
e.g. 15FQ+, JTI, OIP+, ILM72, MTQ48, EBWt, SPI
Management Development and Consultancy
coaching in all its forms...
72. CONTACTS
Vince Leahy
tel : (+44) 79 41 50 17 53
skype : vincent.leahy.coach
e.mail : vince@act3associates.com
Shirley Dockerill
tel : (+973) 39 14 77 60
skype : googoosho
e.mail : shirley@act3associates.com
blog : www.wgaw.blogspot.com
Samad Alkhaja
tel : (+973) 39 69 90 63
skype : samad.alkhaja
e.mail : samad@act3associates.com
coaching in all its forms...
73. about coming
about us coaching events portfolio associates
contact us
Coaching
in all its forms...
about us...
recent news...
Act.3 is a Bahrain-based marketing company
which promotes, encourages and supplies 03 Aug 2009
coaching, in all its forms, throughout the Gulf TAMKEEN approved Act.3 as
region. consultant firm for T &D projects.
Act.3 uses only qualified coaches from ............................................................
Europe, America and the Middle East with
15 Jul 2009
in-depth and long-term knowledge of the
Act.3 awarded the best coaching
Middle East and the Islamic culture.
firm in the kingdom
Act.3 was established with the aim of bringing
coaching, in all its forms to the Middle East.
Act3 is the only place to go if you’re looking
for a coach, coaching or coaching knowledge
»How can Coaching help your Business?
»Benefits of Coaching
Website, under construction
75. the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the
of presentation
the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END
the the the the the the the the the the the the the the the the the the the the the the
END END END END END END END END END END END END END END END END END END END END END END