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RIMS Conference 2013

Road Asset Management
Information Systems (RAMIS)
Good Practice Guideline

Project Update
   Opus International Consultants
   Presenter:
           Ken Mitchell




                          RIMS Conference March 2013
The Project: You asked for it!
   The Start: the 2011 RIMS meeting where several key
    tasks were formulated in the workshops and RIMS
    objectives prioritised.
   RIMS Group 2012 RFP for a Road Asset Information
    Systems “Good Practice” Guideline was competitively
    bid and awarded to the Opus team of
     Gregg Morrow
     Royce Greaves
     Tim Cross
     Ken Mitchell


                             RIMS Conference March 2013
What Does Good Practice Mean?

   Good appropriate practice considers
     the organisation’s needs
     tailors an approach that is ‘fit for purpose’;
     accordingly the AM Practice itself is optimised.

   The IIMM represents a toolbox of good practice,
     the extent of use should be determined by an organisation to ensure
      its approach is suitably robust without ‘overshooting’ and investing in
      AM practices that provide little benefit. (Source: Waugh & Holland 2012; Road Maintenance Task
       Force Better Asset Management, Planning and Delivery)




                                                          RIMS Conference March 2013
What did RIMS want in the Guideline?
 A focus on developing and implementing Road Asset
  Management Information Systems (RAMIS) that meet
  organisational business requirements.
 Purposely “good practice” guidelines to emphasise practical,
  rational and affordable decisions on a RAMIS
 A need to reflect the business realities and operational nature
  of different organisations, not a technically perfect and
  probably unaffordable system implementation
 Support quality, changes in technology and systems.
 Bring together current practice
   − A-Spec, Austroads, Spatial, International development


                            RIMS Conference March 2013
What is included in the Guidelines
   What it is: taking the reader through the process of identifying
    the outcomes they require, and the data and processes required
    to achieve those outcomes using an RAMIS.
   What it isn’t: Guidance on the particular software tools available.
   Who is it for: The guidelines are for road asset and operations
    managers. Functions and processes are described in end-user
    terms rather than formal IT processes.

Some          thing for everyone!


                              RIMS Conference March 2013
Guideline Structure
   Water Asset Management Information Systems Guideline as a
    template.
        − Introduction
        − Specifying Functional Requirements
        − Selecting, Reviewing, Implementing a RAMIS

   For each AM Area
        − Specifying user requirements
        − Defining appropriate practice
        − Outputs and data requirements
        − Other issues to consider




                                 RIMS Conference March 2013
Typical Structure- Example

   The Asset Register
     Specifying user requirements
     Defining “Appropriate” practice
     Outputs and data requirements
     Other things to consider
        − Hierarchy and Data Aggregation
        − Data Collection
        − Locating assets in the field
        − Data standards
        − Location referencing management systems (LRMS)

                                   RIMS Conference March 2013
Typical Structure- Example 2

   Condition Monitoring
     Specifying user requirements
     Defining appropriate practice
     Outputs and data requirements
     Other issues to consider
        − The condition grading approach
        − Condition information captured during maintenance work
        − Importance of consistency and accuracy regarding condition data
        − Representative sampling
        − Survey frequency: dynamic vs. inert assets

                                 RIMS Conference March 2013
Practical RAMIS Guidance
   Ability to determine what are the most appropriate functional
    requirements for an organisation.
   Clear definition of specific user requirements in terms of how
    outputs are delivered
   Detailing of data inputs required to achieve those outputs
    utilising the AT-Database Operations Manual work
   What essential outputs can/should be expected from a RAMIS
    (e.g. accurate asset value, asset condition reports, optimal time to renew an asset, KPI
    reports, etc.)

   Risk Management
   Implementation of change


                                       RIMS Conference March 2013
Practical Guidance 2

   the processes that need to be in place to capture that data to the
    required level of accuracy.
   the people and skills sets required to implement and maintain an
    effective RAMIS
   The organisational commitment and ownership




                              RIMS Conference March 2013
How do we know where we are in the Process?




                                               BC Asset Management Building
                                               Blocks: Roadmap

                                               http://www.civicinfo.bc.ca/Library/Asset_
                                               Management/AM_Roadmap/Guide_for_u
                                               sing_the_Roadmap%20--AMBC--
                                               Sept_23_2011.pdf




                  RIMS Conference March 2013
Advanced
     Levels of AM Practice: Core
                                                               Good

                                                               Core
   Core Practice:
     This is the level that all road controlling authorities should
      expect to achieve (and are likely to be currently at as a
      minimum)
     The minimum data and processes that are likely to be able to
      deliver legislative compliance.
     Core practice requires a reliable asset register with sufficient
      data to enable revaluations in accordance with Financial
      Reporting Standards.
     Some basic condition and performance monitoring is expected
      to be in place for some assets.

                              RIMS Conference March 2013
Advanced
     Levels of AM Practice: Good
                                                            Good

                                                            Core
   Good Practice:
     This is the level that most authorities should see as the
      minimum threshold and the level that smaller organisations
      may strive for as an appropriate goal.
     Capturing reliable asset information during maintenance
      activities,
     Ability to report performance against reliability and response
      KPIs,
     Critical assets recorded and renewal forecasts based on
      condition and performance history.


                             RIMS Conference March 2013
Advanced
     Levels of AM Practice: Advanced
                                                             Good

                                                             Core
   Advanced Practice:
     All Core and Good functions
     This is the level that complex authorities with higher value or
      high risk assets should be striving for,
     For less complex authorities that have particular needs.
     Advanced practices include applications that facilitate
      optimized decisions on maintenance and renewal for all asset
      types.




                              RIMS Conference March 2013
The “System” Myth                             “Funding is to Improve Road Infrastructure
                                                           Not to Make Decisions “


   The range of cost, quality, complexity and utility of “systems” is
    very wide.
     “Systems” are often seen as the panacea of all problems
     The reality is that the core components of an effective RAMIS
      are:
        − clearly understand and well defined business, asset and operational
          processes,
        − skilled staff
        − corporate ownership

     Systems need to be effective for their business setting


                                 RIMS Conference March 2013
The essential components




                RIMS Conference March 2013
Already have a system?
   Is it still fit for purpose?
      Does it support your business need?
         − ROMAN 1 to 2: User Experience

      The guideline can help
   The guideline covers essential implementation processes
      Systems Requirements Definition
      IT Governance
         − IT Governance focusses on driving business value from IT investment by
           applying policy, process and philosophy for the good of organisations.
           This should not be mistaken for IT Management.




                                   RIMS Conference March 2013
Planning a RAMIS

   Essential Analysis:
    If we are considering RAMIS investment:
     Strategically, How can we make sure that we will do the right things?
     Architecturally, How can we make sure that we are doing the right things,
      in the right way?
     Delivery, How can we make sure that we are getting things done well?
     Value, How can we make sure that we get the benefits?




                                  RIMS Conference March 2013
IT investment drivers:
   Business Strategy-Organisational technology goals and direction
   Business Architecture-
      The quality and type of interfacing equipment
      Any overarching service provision agreements and related business rules

   Business Delivery-Long term technical skill requirements.
    Training/certification needs for staff.
   Business Value-Customer Satisfaction, Productivity KPIs, Financials




                                     RIMS Conference March 2013
Looking at Systems

 Getting Started – Roles and Responsibilities
     − Who is running the project?
     − Contractor/Vendor/In house

 Information Systems Structures
     − Shared Services- Case Study NZ Shared Service Example: BOPLASS GIS (Bay of Plenty Local
       Authority Shared Services)

 Integration Approaches
     − RAMIS interfaced with key corporate systems
     − ERP Systems/Data Warehouse Approach/Cloud Services
     − Spreadsheets and Databases




                                    RIMS Conference March 2013
Timeline:

    Current State:    Review Draft with RIMS for Review
    Final Feedback:   SOON
    Final Version:    May 2013 Target
    Publication:      Late 2013??




                       RIMS Conference March 2013
The 7 Deadly Sins of Pavement Management
                                                                Sin                                            Salvation
                                        1: People Forget The Purpose Of The        Clearly define system objectives and then continue to test
                                                                                   on-going development needs against these original
Bennett & Parkman 2011 :                System                                     objectives.
THE SEVEN DEADLY SINS OF
PAVEMENT MANAGEMENT                                                                Only use complex optimisation routines if all other factors
                                        2: Nobody Understands How You
                                                                                   such as model calibration, input data and assumptions are
Conclusions This paper has              Reached Your Conclusions                   accurate. Outside of these conditions (very unusual), it is
shared some objectionable                                                          better to produce outputs which are understandable to
                                                                                   the engineer and able to be overlain with their own
vices that have arisen in the                                                      experience and judgment in making decisions for the
RMS community. These                                                               network.
sins—and the accompanying               3: Nobody Understands What You Are         Implementers and managers of systems should spend
path to salvation—are                                                              more time developing a language and set of terminology
summarized below. Let’s keep
                                        Talking About                              which is widely understood by non-engineering
                                                                                   managers.
them in mind as we move
                                        4: Too Much Effort for a Conceptually      Systems should not require significant setup and runtime
forward with developing,
                                                                                   for each analysis - they need to be able to respond quickly
implementing and refining               Straightforward Business Decision          to questions from management. Simpler systems which
RMS’. It will help our overall                                                     may be less theoretically robust but which allow
effectiveness and ensure that                                                      numerous scenarios to be tested in a short timeframe are
we are seen as important                                                           preferable.
contributors to the decision            5: Has Little Impact on the Overall        Keep things in perspective by not inflating the overall
                                                                                   importance of the RMS in the planning process, and
making process in road                  Business                                   investing large amounts in issues like data collection and
agencies.                                                                          the analysis process. It is likely that 80% or more of the
http://www.lpcb.org/index.php/compone                                              budget may not influenced by the RMS.
nt/docman/doc_download/25015-2011-
                                        6: Drowning in a Sea of Data               Collect the least amount of data needed to feed the RMS.
seven-deadly-sins-of-pavement-
management-systems?Itemid=                                                         Don’t get seduced by the latest and greatest
                                                                                   technologies!
                                        7: Funding is to Improve Road              Never, ever forget that the RMS is there so serve the
                                                                                   decision making process. As such, you need to establish
                                        Infrastructure Not to Make Decisions       cost effective data collection and RMS operations.



                                                      RIMS Conference March 2013
Thank You

And Now ….




            RIMS Conference March 2013

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RIMS Project Update - Road Asset Management Information System Best Practice Guide

  • 1. RIMS Conference 2013 Road Asset Management Information Systems (RAMIS) Good Practice Guideline Project Update Opus International Consultants Presenter: Ken Mitchell RIMS Conference March 2013
  • 2. The Project: You asked for it!  The Start: the 2011 RIMS meeting where several key tasks were formulated in the workshops and RIMS objectives prioritised.  RIMS Group 2012 RFP for a Road Asset Information Systems “Good Practice” Guideline was competitively bid and awarded to the Opus team of  Gregg Morrow  Royce Greaves  Tim Cross  Ken Mitchell RIMS Conference March 2013
  • 3. What Does Good Practice Mean?  Good appropriate practice considers  the organisation’s needs  tailors an approach that is ‘fit for purpose’;  accordingly the AM Practice itself is optimised.  The IIMM represents a toolbox of good practice,  the extent of use should be determined by an organisation to ensure its approach is suitably robust without ‘overshooting’ and investing in AM practices that provide little benefit. (Source: Waugh & Holland 2012; Road Maintenance Task Force Better Asset Management, Planning and Delivery) RIMS Conference March 2013
  • 4. What did RIMS want in the Guideline?  A focus on developing and implementing Road Asset Management Information Systems (RAMIS) that meet organisational business requirements.  Purposely “good practice” guidelines to emphasise practical, rational and affordable decisions on a RAMIS  A need to reflect the business realities and operational nature of different organisations, not a technically perfect and probably unaffordable system implementation  Support quality, changes in technology and systems.  Bring together current practice − A-Spec, Austroads, Spatial, International development RIMS Conference March 2013
  • 5. What is included in the Guidelines  What it is: taking the reader through the process of identifying the outcomes they require, and the data and processes required to achieve those outcomes using an RAMIS.  What it isn’t: Guidance on the particular software tools available.  Who is it for: The guidelines are for road asset and operations managers. Functions and processes are described in end-user terms rather than formal IT processes. Some thing for everyone! RIMS Conference March 2013
  • 6. Guideline Structure  Water Asset Management Information Systems Guideline as a template. − Introduction − Specifying Functional Requirements − Selecting, Reviewing, Implementing a RAMIS  For each AM Area − Specifying user requirements − Defining appropriate practice − Outputs and data requirements − Other issues to consider RIMS Conference March 2013
  • 7. Typical Structure- Example  The Asset Register  Specifying user requirements  Defining “Appropriate” practice  Outputs and data requirements  Other things to consider − Hierarchy and Data Aggregation − Data Collection − Locating assets in the field − Data standards − Location referencing management systems (LRMS) RIMS Conference March 2013
  • 8. Typical Structure- Example 2  Condition Monitoring  Specifying user requirements  Defining appropriate practice  Outputs and data requirements  Other issues to consider − The condition grading approach − Condition information captured during maintenance work − Importance of consistency and accuracy regarding condition data − Representative sampling − Survey frequency: dynamic vs. inert assets RIMS Conference March 2013
  • 9. Practical RAMIS Guidance  Ability to determine what are the most appropriate functional requirements for an organisation.  Clear definition of specific user requirements in terms of how outputs are delivered  Detailing of data inputs required to achieve those outputs utilising the AT-Database Operations Manual work  What essential outputs can/should be expected from a RAMIS (e.g. accurate asset value, asset condition reports, optimal time to renew an asset, KPI reports, etc.)  Risk Management  Implementation of change RIMS Conference March 2013
  • 10. Practical Guidance 2  the processes that need to be in place to capture that data to the required level of accuracy.  the people and skills sets required to implement and maintain an effective RAMIS  The organisational commitment and ownership RIMS Conference March 2013
  • 11. How do we know where we are in the Process? BC Asset Management Building Blocks: Roadmap http://www.civicinfo.bc.ca/Library/Asset_ Management/AM_Roadmap/Guide_for_u sing_the_Roadmap%20--AMBC-- Sept_23_2011.pdf RIMS Conference March 2013
  • 12. Advanced Levels of AM Practice: Core Good Core  Core Practice:  This is the level that all road controlling authorities should expect to achieve (and are likely to be currently at as a minimum)  The minimum data and processes that are likely to be able to deliver legislative compliance.  Core practice requires a reliable asset register with sufficient data to enable revaluations in accordance with Financial Reporting Standards.  Some basic condition and performance monitoring is expected to be in place for some assets. RIMS Conference March 2013
  • 13. Advanced Levels of AM Practice: Good Good Core  Good Practice:  This is the level that most authorities should see as the minimum threshold and the level that smaller organisations may strive for as an appropriate goal.  Capturing reliable asset information during maintenance activities,  Ability to report performance against reliability and response KPIs,  Critical assets recorded and renewal forecasts based on condition and performance history. RIMS Conference March 2013
  • 14. Advanced Levels of AM Practice: Advanced Good Core  Advanced Practice:  All Core and Good functions  This is the level that complex authorities with higher value or high risk assets should be striving for,  For less complex authorities that have particular needs.  Advanced practices include applications that facilitate optimized decisions on maintenance and renewal for all asset types. RIMS Conference March 2013
  • 15. The “System” Myth “Funding is to Improve Road Infrastructure Not to Make Decisions “  The range of cost, quality, complexity and utility of “systems” is very wide.  “Systems” are often seen as the panacea of all problems  The reality is that the core components of an effective RAMIS are: − clearly understand and well defined business, asset and operational processes, − skilled staff − corporate ownership  Systems need to be effective for their business setting RIMS Conference March 2013
  • 16. The essential components RIMS Conference March 2013
  • 17. Already have a system?  Is it still fit for purpose?  Does it support your business need? − ROMAN 1 to 2: User Experience  The guideline can help  The guideline covers essential implementation processes  Systems Requirements Definition  IT Governance − IT Governance focusses on driving business value from IT investment by applying policy, process and philosophy for the good of organisations. This should not be mistaken for IT Management. RIMS Conference March 2013
  • 18. Planning a RAMIS  Essential Analysis: If we are considering RAMIS investment:  Strategically, How can we make sure that we will do the right things?  Architecturally, How can we make sure that we are doing the right things, in the right way?  Delivery, How can we make sure that we are getting things done well?  Value, How can we make sure that we get the benefits? RIMS Conference March 2013
  • 19. IT investment drivers:  Business Strategy-Organisational technology goals and direction  Business Architecture-  The quality and type of interfacing equipment  Any overarching service provision agreements and related business rules  Business Delivery-Long term technical skill requirements. Training/certification needs for staff.  Business Value-Customer Satisfaction, Productivity KPIs, Financials RIMS Conference March 2013
  • 20. Looking at Systems  Getting Started – Roles and Responsibilities − Who is running the project? − Contractor/Vendor/In house  Information Systems Structures − Shared Services- Case Study NZ Shared Service Example: BOPLASS GIS (Bay of Plenty Local Authority Shared Services)  Integration Approaches − RAMIS interfaced with key corporate systems − ERP Systems/Data Warehouse Approach/Cloud Services − Spreadsheets and Databases  RIMS Conference March 2013
  • 21. Timeline:  Current State: Review Draft with RIMS for Review  Final Feedback: SOON  Final Version: May 2013 Target  Publication: Late 2013?? RIMS Conference March 2013
  • 22. The 7 Deadly Sins of Pavement Management Sin Salvation 1: People Forget The Purpose Of The Clearly define system objectives and then continue to test on-going development needs against these original Bennett & Parkman 2011 : System objectives. THE SEVEN DEADLY SINS OF PAVEMENT MANAGEMENT Only use complex optimisation routines if all other factors 2: Nobody Understands How You such as model calibration, input data and assumptions are Conclusions This paper has Reached Your Conclusions accurate. Outside of these conditions (very unusual), it is shared some objectionable better to produce outputs which are understandable to the engineer and able to be overlain with their own vices that have arisen in the experience and judgment in making decisions for the RMS community. These network. sins—and the accompanying 3: Nobody Understands What You Are Implementers and managers of systems should spend path to salvation—are more time developing a language and set of terminology summarized below. Let’s keep Talking About which is widely understood by non-engineering managers. them in mind as we move 4: Too Much Effort for a Conceptually Systems should not require significant setup and runtime forward with developing, for each analysis - they need to be able to respond quickly implementing and refining Straightforward Business Decision to questions from management. Simpler systems which RMS’. It will help our overall may be less theoretically robust but which allow effectiveness and ensure that numerous scenarios to be tested in a short timeframe are we are seen as important preferable. contributors to the decision 5: Has Little Impact on the Overall Keep things in perspective by not inflating the overall importance of the RMS in the planning process, and making process in road Business investing large amounts in issues like data collection and agencies. the analysis process. It is likely that 80% or more of the http://www.lpcb.org/index.php/compone budget may not influenced by the RMS. nt/docman/doc_download/25015-2011- 6: Drowning in a Sea of Data Collect the least amount of data needed to feed the RMS. seven-deadly-sins-of-pavement- management-systems?Itemid= Don’t get seduced by the latest and greatest technologies! 7: Funding is to Improve Road Never, ever forget that the RMS is there so serve the decision making process. As such, you need to establish Infrastructure Not to Make Decisions cost effective data collection and RMS operations. RIMS Conference March 2013
  • 23. Thank You And Now …. RIMS Conference March 2013