O365 Meetup Seattle March 21st 2019

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Thomas Gölles

Short presentation on how to create a QnA bot for Teams in 13 Minutes

Tecnologia

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
O365 Seattle Meetup
Rick van Rousselt
Thomas Gölles

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Who are we?
ALBERT-JAN SCHOT, MVP (NL)
RICK VAN ROUSSELT, MVP (BE)
THOMAS GÖLLES, MVP (AT)
STEPHAN BISSER, MVP (AT)
@appieschot @RickVanRousselt @thomyg @cloudguy_pro

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
How much time is left Gavin?

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Architecture
Azure Bot Framework QnA Maker Microsoft Teams

@appieschot @RickVanRousselt @thomyg@cloudguy_pro

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Demo time …

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Modelling your conversation
Flexibility
Effort to implement
Dialogs
FormFlow
QnA
Bespoke
FAQs,
command & control
Data capture,
“Web forms” scenarios
Multi layered conversations
Roll your own
state management etc.

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Interested in learning more?
Thank you for your feedback!
http://bit.ly/bot_webinar_feedback

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Some additional information

Microsoft Bot Framework
Users
Direct Line
Mail
Bing
kik
Facebook
Messenger
Web Chat
3rd Party
3rd
Slack GroupMe
CortanaMicrosoft Teams
Telegram
Twilio (SMS)
SkypeOffice 365
Channels Conversational AI Platform
Functions BotWeb App Bot Bot Channels Registration Bot Service Types
Bot Builder SDKs
C#
.NET SDK Java SDK*JavaScript SDK Python SDK*
Cognitive ServicesVision Speech Search Language Knowledge
Patterns & ConceptsRecognizers CardsMiddlewareState Dialogs
HostingMicrosoft Azure On-premises Other Cloud Service Providers
* still in preview

Conversational mechanisms
• Text, with optional media attachments
• Traditional chat, can contain media attachments
(e.g., image, video, audio, file)
• Input prompts
• Suggested actions: Buttons, numbered items in a list, etc.
• Rich cards, rendered as a list or carousel
• Images, buttons, audio, animations, video, user sign-in, etc.
• Hero | Audio | Animation | Thumbnail | Receipt | Sign In |
Video | Adaptive | Purchase
• Speech
• Text-based chat using Speech Recognition & Synthesis (TTS)

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
QnA Maker
Data - Aggregate and extract
knowledge from non structured data
Architecture. The data and runtime
hosted in your Azure subscription.
Data privacy and compliance. QnA
data is hosted within your Azure
compliance boundary.
Seamless chit-chat integration with
personalities like: Profesional; Friend;
Comic.
Azure Application Insights integration.

$@appieschot @RickVanRousselt @thomyg@cloudguy_pro QnAMaker • Train a NLP Q&A model using new & existing FAQs • Actively learns: offers closest match to user & then improves • NuGet package available for Bot Framework; don’t need to use it with bots though • Need more? Look to Azure Search and integrate manually switch (activity.GetActivityType()) { case ActivityTypes.Message: await Conversation.SendAsync (activity, () => new BasicQnAMakerDialog()); break; ... }$

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Key Parts of a Good Bot Design

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Create bot – the no code way

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Create no code qna bot
• Go to qnamaker.ai and create a knowledge base / qna maker service
• Go to Azure portal create a bot web app
• Select V3
• Select QnA Template
• Open bot web app settings and enter encryption key, host and ID of your kb
• Deploy bot to different channels (i.e. Teams)

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Create kB and Qna service

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Details Knowledge base
1
2
3

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
BOT Settings
1
2
3

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Test in Web chat

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Deploy Channels

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
Add bot in teams
• Search for bot app id in Teams chat contacts

@appieschot @RickVanRousselt @thomyg@cloudguy_pro
And chat

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Imagine a world where information flows as swiftly as thought itself, making decision-making as fluid as the data driving it. Every moment is critical, and the right tools can significantly boost your organization’s performance. The power of real-time data automation through FME can turn this vision into reality. Aimed at professionals eager to leverage real-time data for enhanced decision-making and efficiency, this webinar will cover the essentials of real-time data and its significance. We’ll explore: FME’s role in real-time event processing, from data intake and analysis to transformation and reporting An overview of leveraging streams vs. automations FME’s impact across various industries highlighted by real-life case studies Live demonstrations on setting up FME workflows for real-time data Practical advice on getting started, best practices, and tips for effective implementation Join us to enhance your skills in real-time data automation with FME, and take your operational capabilities to the next level.

From Event to Action: Accelerate Your Decision Making with Real-Time Automation

Safe Software

Discord is a free app offering voice, video, and text chat functionalities, primarily catering to the gaming community. It serves as a hub for users to create and join servers tailored to their interests. Discord’s ecosystem comprises servers, each functioning as a distinct online community with its own channels dedicated to specific topics or activities. Users can engage in text-based discussions, voice calls, or video chats within these channels. Understanding Discord Servers Discord servers are virtual spaces where users congregate to interact, share content, and build communities. Servers may revolve around gaming, hobbies, interests, or fandoms, providing a platform for like-minded individuals to connect. Communication Features Discord offers a range of communication tools, including text channels for messaging, voice channels for real-time audio conversations, and video channels for face-to-face interactions. These features facilitate seamless communication and collaboration. What Does NSFW Mean? The acronym NSFW stands for “Not Safe For Work,” indicating content that may be inappropriate for professional or public settings. NSFW Content NSFW content encompasses material that is sexually explicit, violent, or otherwise graphic in nature. It often includes nudity, profanity, or depictions of sensitive topics.

Understanding Discord NSFW Servers A Guide for Responsible Users.pdf

UK Journal

A Principled Technologies deployment guide Conclusion Deploying VMware Cloud Foundation 5.1 on next gen Dell PowerEdge servers brings together critical virtualization capabilities and high-performing hardware infrastructure. Relying on our hands-on experience, this deployment guide offers a comprehensive roadmap that can guide your organization through the seamless integration of advanced VMware cloud solutions with the performance and reliability of Dell PowerEdge servers. In addition to the deployment efficiency, the Cloud Foundation 5.1 and PowerEdge solution delivered strong performance while running a MySQL database workload. By leveraging VMware Cloud Foundation 5.1 and PowerEdge servers, you could help your organization embrace cloud computing with confidence, potentially unlocking a new level of agility, scalability, and efficiency in your data center operations.

Deploy with confidence: VMware Cloud Foundation 5.1 on next gen Dell PowerEdg...

Principled Technologies

Partners Life - Insurer Innovation Award 2024

The Digital Insurer

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Automating Google Workspace (GWS) & more with Apps Script

wesley chun

AWS Community Day CPH - Three problems of Terraform

Andrey Devyatkin

Data Cloud, More than a CDP by Matt Robison

Anna Loughnan Colquhoun

Three things you will take away from the session: • How to run an effective tenant-to-tenant migration • Best practices for before, during, and after migration • Tips for using migration as a springboard to prepare for Copilot in Microsoft 365 Main ideas: Migration Overview: The presentation covers the current reality of cross-tenant migrations, the triggers, phases, best practices, and benefits of a successful tenant migration Considerations: When considering a migration, it is important to consider the migration scope, performance, customization, flexibility, user-friendly interface, automation, monitoring, support, training, scalability, data integrity, data security, cost, and licensing structure Next Wave: The next wave of change includes the launch of Copilot, which requires businesses to be prepared for upcoming changes related to Copilot and the cloud, and to consolidate data and tighten governance ShareGate: ShareGate can help with pre-migration analysis, configurable migration tool, and automated, end-user driven collaborative governance

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff

sammart93

Axa Assurance Maroc - Insurer Innovation Award 2024

The Digital Insurer

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With more memory available, system performance of three Dell devices increased, which can translate to a better user experience Conclusion When your system has plenty of RAM to meet your needs, you can efficiently access the applications and data you need to finish projects and to-do lists without sacrificing time and focus. Our test results show that with more memory available, three Dell PCs delivered better performance and took less time to complete the Procyon Office Productivity benchmark. These advantages translate to users being able to complete workflows more quickly and multitask more easily. Whether you need the mobility of the Latitude 5440, the creative capabilities of the Precision 3470, or the high performance of the OptiPlex Tower Plus 7010, configuring your system with more RAM can help keep processes running smoothly, enabling you to do more without compromising performance.

Boost PC performance: How more available memory can improve productivity

Principled Technologies

As privacy and data protection regulations evolve rapidly, organizations operating in multiple jurisdictions face mounting challenges to ensure compliance and safeguard customer data. With state-specific privacy laws coming up in multiple states this year, it is essential to understand what their unique data protection regulations will require clearly. How will data privacy evolve in the US in 2024? How to stay compliant? Our panellists will guide you through the intricacies of these states' specific data privacy laws, clarifying complex legal frameworks and compliance requirements. This webinar will review: - The essential aspects of each state's privacy landscape and the latest updates - Common compliance challenges faced by organizations operating in multiple states and best practices to achieve regulatory adherence - Valuable insights into potential changes to existing regulations and prepare your organization for the evolving landscape

TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments

TrustArc

O365 Meetup Seattle March 21st 2019

1. @appieschot @RickVanRousselt @thomyg@cloudguy_pro O365 Seattle Meetup Rick van Rousselt Thomas Gölles

2. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Who are we? ALBERT-JAN SCHOT, MVP (NL) RICK VAN ROUSSELT, MVP (BE) THOMAS GÖLLES, MVP (AT) STEPHAN BISSER, MVP (AT) @appieschot @RickVanRousselt @thomyg @cloudguy_pro

3. @appieschot @RickVanRousselt @thomyg@cloudguy_pro How much time is left Gavin?

4. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Architecture Azure Bot Framework QnA Maker Microsoft Teams

5. @appieschot @RickVanRousselt @thomyg@cloudguy_pro

6. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Demo time …

7. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Modelling your conversation Flexibility Effort to implement Dialogs FormFlow QnA Bespoke FAQs, command & control Data capture, “Web forms” scenarios Multi layered conversations Roll your own state management etc.

8. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Interested in learning more? Thank you for your feedback! http://bit.ly/bot_webinar_feedback

9. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Some additional information

10. Microsoft Bot Framework Users Direct Line Mail Bing kik Facebook Messenger Web Chat 3rd Party 3rd Slack GroupMe CortanaMicrosoft Teams Telegram Twilio (SMS) SkypeOffice 365 Channels Conversational AI Platform Functions BotWeb App Bot Bot Channels Registration Bot Service Types Bot Builder SDKs C# .NET SDK Java SDK*JavaScript SDK Python SDK* Cognitive ServicesVision Speech Search Language Knowledge Patterns & ConceptsRecognizers CardsMiddlewareState Dialogs HostingMicrosoft Azure On-premises Other Cloud Service Providers * still in preview

11. Conversational mechanisms • Text, with optional media attachments • Traditional chat, can contain media attachments (e.g., image, video, audio, file) • Input prompts • Suggested actions: Buttons, numbered items in a list, etc. • Rich cards, rendered as a list or carousel • Images, buttons, audio, animations, video, user sign-in, etc. • Hero | Audio | Animation | Thumbnail | Receipt | Sign In | Video | Adaptive | Purchase • Speech • Text-based chat using Speech Recognition & Synthesis (TTS)

12. @appieschot @RickVanRousselt @thomyg@cloudguy_pro QnA Maker Data - Aggregate and extract knowledge from non structured data Architecture. The data and runtime hosted in your Azure subscription. Data privacy and compliance. QnA data is hosted within your Azure compliance boundary. Seamless chit-chat integration with personalities like: Profesional; Friend; Comic. Azure Application Insights integration.

13. @appieschot @RickVanRousselt @thomyg@cloudguy_pro QnAMaker • Train a NLP Q&A model using new & existing FAQs • Actively learns: offers closest match to user & then improves • NuGet package available for Bot Framework; don’t need to use it with bots though • Need more? Look to Azure Search and integrate manually switch (activity.GetActivityType()) { case ActivityTypes.Message: await Conversation.SendAsync (activity, () => new BasicQnAMakerDialog()); break; ... }

14.

15. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Key Parts of a Good Bot Design

16. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Create bot – the no code way

17. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Create no code qna bot • Go to qnamaker.ai and create a knowledge base / qna maker service • Go to Azure portal create a bot web app • Select V3 • Select QnA Template • Open bot web app settings and enter encryption key, host and ID of your kb • Deploy bot to different channels (i.e. Teams)

18. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Create kB and Qna service

19. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Details Knowledge base 1 2 3

20. @appieschot @RickVanRousselt @thomyg@cloudguy_pro BOT Settings 1 2 3

21. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Test in Web chat

22. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Deploy Channels

23. @appieschot @RickVanRousselt @thomyg@cloudguy_pro Add bot in teams • Search for bot app id in Teams chat contacts

24. @appieschot @RickVanRousselt @thomyg@cloudguy_pro And chat