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Finding the Right Open Source Support

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Glenn McKnight
Glenn McKnight

The document discusses finding and hiring the right open source support company or consultant. It outlines some common issues with IT support such as dubious technical help and a lack of open source associations in Canada. It provides best practices for qualifying open source companies including requesting experience, testimonials, fee structures, and references. The document recommends subscribing to the Open Source Business Review for information on Canadian open source companies.

TecnologiaNotícias e política
1 de 31
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Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Objective of Seminar ,[object Object]
Who do you call? ,[object Object],[object Object]
IT Industry Overview
IT Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
IT and Canadian Economy ,[object Object],[object Object]
IT Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT Company Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT Market ,[object Object],[object Object],[object Object]
Linux and Open Source ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Canadian Open Source Companies ,[object Object],[object Object],[object Object],[object Object],[object Object]
IT Support Issues
#1 Dubious Technical Help
CBC Marketplace: The Sting ,[object Object],[object Object],[object Object],[object Object]
CBC Story ,[object Object]
Observations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results of the CBC Story ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
# 2 No FOSS IT Associations
Canadian Associations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Open Source Consultant Directory ,[object Object],[object Object],[object Object]
Australia Open Source Market ,[object Object],[object Object],[object Object]
# 3 Too many small companies
[object Object],[object Object],[object Object],[object Object]
How to Locate Open Source Professionals ,[object Object],[object Object]
Now you found Open Source companies What next?
Survival Guide: Request ,[object Object],[object Object],[object Object],[object Object],[object Object]
Qualifying Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Final Thought ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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