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Chap 3 the receptionist

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school from far far away
school from far far away
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The Receptionist ,[object Object],[object Object],[object Object]
Qualities of a Receptionist ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Roles of a receptionist ,[object Object],[object Object],[object Object],[object Object],[object Object]
Revision (How should a receptionist communicate on the phone?) ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
The Reception Area ,[object Object],[object Object],[object Object]
What should a well-equipped reception area have? ,[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
The Appointment Book ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Now your task is to try to design a page of an appointment book!
Business Cards ,[object Object],[object Object],[object Object]
A business card displays: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Reception Register ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Design your own Reception Register
How does a receptionist handle (a) visitors with appointments? ,[object Object],[object Object],[object Object],[object Object]
Invite the visitor to take a seat! Record the visitor’s details in the Reception Register
(b) Visitors without appointments? ,[object Object],[object Object],[object Object],[object Object],[object Object]
(c) Difficult visitors ,[object Object]
[object Object],[object Object]
[object Object],_________________________________________ _________________________________________ ,[object Object],_________________________________________ _________________________________________
[object Object],[object Object],_________________________________________ _________________________________________

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Chap 3 the receptionist

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  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Now your task is to try to design a page of an appointment book!
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Design your own Reception Register
  • 19.
  • 20. Invite the visitor to take a seat! Record the visitor’s details in the Reception Register
  • 21.
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  • 23.
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  • 25.