Conversational AI is emerging at a fast pace which helps businesses bring real-time insights by engaging in conversation with their databases with the help of a powerful AI program. The technology has become more value adding enterprise marketing than being more futuristic.

1. geniSIGHTS Private Limited
Module No. 2, Sixth Floor, Block – B, IIT Madras Research Park, Kanagam Road Tharamani, Chennai - 600 113
Tel +91 44 6659 1123 | Email: info@genisights.com | Web www.genisights.com
on
Conversational AI
Date: 15th June, 2019 | Venue: IIT Madras Research Park
CXO
breakfast session

2. - 2 -
Agenda
1. Intro to conversational AI
2. Potential and Market size
3. Benefits to the business
4. Examples to conversational AI
5. Changes in technologies
6. Demonstration of use cases

3. - 3 -
Buzzwords
Bigdata
IOT
BI
Predictive
analytics
Conversational AI?

4. - 4 -
Cutting edge technology that touched our lives …

5. - 5 -
quickly became redundant in a few years

6. - 6 -
Conversational AI, yes you’re right!
The global conversational AI market size to grow from
USD 4.2 billion in 2019 to USD 15.7 billion by 2024, at a
CAGR of 30.2% during 2019-2024. - According to
Research and Markets forecasts

7. - 7 -
Speech to Text → Text to Intent → Intent to Action
Combines speech-based technology, Natural Language Processing (NLP), and machine learning into a single platform to develop and
build applications for specific as well as multiple use cases across verticals!

8. - 8 -
 AI driven learning to gain customer insights.
 Real time interaction for insights, drill throughs
 Voice driven/ Talk back enabled to deliver key insights
 Learn user behavior over a period of time based on user queries.
 Provide with relevant recommendations based on past queries.
 No additional development efforts required to cater to the futuristic growth.
 Easy to configure and the costs of maintenance is relatively low.
 Always available & ready to engage with customer.
Benefits

9. - 9 -
Conversational AI -Electricity to the modern technology world!!!
• Conversational AI has high
adoption rates now
• retail and eCommerce,
telecom, and media and
entertainment verticals!
• Adoption will accelerate in other
industries as well!
Many companies are investing billions in pioneering
conversation AI, for example; Alphabet Inc. (Google),
Microsoft Corporation (Microsoft), IBM Corporation
(IBM), Amazon Web Services, Inc. (AWS), Oracle
Corporation (Oracle), SAP SE (SAP)

10. - 10 -
Demos
1. Smart conversations from audio
2. Smart conversations from text
3. Conversational chatbot
4. Conversational dashboard

11. - 11 -
Demo 1 # From your speech conversations
Call Centre, Tele
marketing, Product
support
Conversational AI makes it easy for marketers to quickly analyze what was said on the calls and makes
your interaction more valuable REAL TIME!

12. - 12 -
Use case 2 # From your text conversations
Conversational AI extracts topics of your interest from your text and provides actionable insights

13. - 13 -
Use case 3 # Conversational chatbot

14. - 14 -
Use case 4 # Becomes your dynamic dashboard

15. geniSIGHTS Private Limited
Module No. 2, Sixth Floor, Block – B, IIT Madras Research Park, Kanagam Road Tharamani, Chennai - 600 113
Tel +91 44 6659 1123 | Email: info@genisights.com | Web www.genisights.com
To schedule a meeting give us a
Call @ 9042001628/9042001640
or drop an
Email @ flash@genisights.com
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