10. The importance of public confidence Legitimacy Procedural justice Outcomes Quality of treatment Treating people with respect Co-operation People more likely to help the police Obligation to obey the law Trust in the police Quality of decision-making Police action perceived as fair Compliance People more likely to obey the law
13. THE IMPLEMENTATION OF NEIGHBOURHOOD POLICING IN ENGLAND AND WALES LOCAL POLICING CONFERENCE ROME – JUNE 2011 Chief Superintendent Gavin Stephens Surrey Police twitter / @gavthecop http://gavthecop.wordpress.com