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Strategic Analysis and Analyzing 
SWOT of 
“ICICI Prudential Life Insurance” 
PREPARE BY:- GAURAV BHUT
Objective1: 
What the Life Insurance Industry is 
all about
What Insurance is? 
 Insurance is concerned with the protection of 
economic value of an asset. 
Advantages of Insurance: 
 Financial security for the family. 
 Facility of nomination and assignment on death. 
 Compulsory savings. 
 Tax benefits 
 Loans against policy.
Life Insurance Industry in India 
 The first Indian Insurance company was the 
Bombay Mutual Assurance Society Ltd., formed 
in 1870. 
 In 1956, Life Insurance business was 
nationalized and LIC of India came into 
existence. 
 Right now, there are 18 private sector and 1 
public sector Life Insurance companies in India. 
 Life Insurance sector is growing at 10.48% 
 LIC of India has a dominating market share of 
87% of total market covered. 
 The private sector companies has the growth of 
153%
Objective 2: 
What is the Environmental Scenario 
of Insurance Business
Legal Scenario 
 Indian government Act in 1912 
 Insurance Act 1938 
 Insurance act 1950 
 IRDA Act 1999 
 Duties, Power and Function of IRDA 
 Tax Benefits from Life Insurance Policies
Economic Scenario 
 Increasing Mobilization through Public 
Savings through Life Insurance Premium 
 Increasing Foreign Joint Venture in Life 
Insurance Business 
 Increasing Regulation and Supervision 
 The move towards importance of safety 
with good returns
Social Scenario 
 Life Insurance is a social security tool 
 Safety of investment in India 
 Increasing education of People about Life 
Insurance 
 Ageing population 
 Special schemes for weaker section of the 
society
Technological Scenario 
 Insurance companies have been in the 
forefront to adopt the latest advances of 
Technology 
 Internet and Intranet 
 Kiosks 
 Benefits to the customers and insurer
Industry Rivalry - High 
Factors High Moderate Low 
# of Firms 
Market Growth 
Fixed cost 
Switching cost 
Product Difference 
Exit barriers 
Industry Shakeout
Threat of Substitute – Moderate 
Factors High Moderate Low 
Switching cost 
Product Difference 
Substitutes 
Access to Products
Bargaining Power of Buyer- High 
Factors High Moderate Low 
Switching cost 
# of Customers 
Awareness of Products
Bargaining Power of Supplier - High 
Factors High Moderate Low 
# of Suppliers 
Suppliers Concentration 
Collaborations
Barriers to Entry - High 
Factors High Moderate Low 
Legal Barriers 
Investment Cost 
Access to Distribution
Objective 3: 
Various Processes of ICICI 
Prudential Life Insurance
Principles 
 Life Insurance Contracts 
 Utmost Good Faith 
'A positive duty to disclose, accurately and fully, all 
the facts material to the risk being proposed. whether 
asked for or not'. 
 Insurable interest 
 Principle of indemnity 
Insurance cannot be used as a means to make profit 
out of it 
 Different risks
Premium 
 Definition 
Premium is the amount, which is paid by the insured to the insurer 
for an insurance contract. In other words, premium is the price 
for a policy. 
 Basic elements of Premium 
Mortality, Interest yield , Expenses , Contingency Factor 
 Tabular premiums 
Risk Premium , Net/pure annual premium , Office premium , 
Tabular premium
Conti… 
 Factors affecting Premium to be paid 
 Type of policy 
 Age of insured person 
 Term of policy 
 Sum Assured 
 Mode of payment 
 State of health, occupation and hazards. 
 Additional benefit 
 Extra Premium – Rider Premium
Basic Products 
 Popular plans 
 Term Assurance Plans 
 Endowment Plans 
 Convertible Plans 
 With-profit & Without Profit Plans 
 Children's Plans 
 Industrial Assurance Plans 
 Salary Savings Scheme policies 
 Unit link plans
Documents 
 Proposal Form 
 Other important documents 
 Personal statement 
 Agent’s report 
 Medical report 
 Proof of age 
 First Premium Receipt 
 Renewal Premium Receipt 
 Policy bond 
 Endorsements 
 Bonus Notices 
 Prospectus issued by the Insurer
Policy Conditions 
 Age 
 Days Of Grace 
 Lapse And Non-Forfeiture 
 Paid-up Value 
 Nomination 
 Surrenders and Loans
Claims 
 Intimations 
 Claim Documents 
 Maturity claims 
 Death claims 
 The conditions applicable to accidental cases 
 Settlement procedure 
 Survival Benefits 
 Unusual situations 
 Life assured missing 
 Miscellaneous
Chairman 
Training Actuarial Investment 
IT Marketing Client services 
RM corporate agent 
SM 
RM (east) RM (west) RM (south) RM (north) 
SM SM SM 
agents agents agents
Marketing Department 
 Marketing for Intangibles 
 Distribution Channel 
 Customers Relationship 
 Strengthening Relationships 
 Advertisements 
 Marketing Mix 
 Promotion Strategy 
 Product Strategy 
 Product Pricing
Functions of An Agent 
Before sale 
 Contact prospects 
 Study their insurance 
needs Completion of 
formalities for proposal of 
new insurance viz, Filling 
of form 
 Arranging for Medical 
Examination 
 Collection proofs of age 
and income 
 Any other information 
required by the 
underwriters.. 
After sale 
 Ensure payment of renewal 
premiums. 
 Assist policyholder for 
nomination / or change 
thereof. 
 Assist the policyholder in 
case he wants to get loan 
against the policy 
assignment. 
 Assist the policyholder or 
the claimant to comply 
with the requirement for 
getting timely settlement 
of claims.
Underwriting 
 Classification Of Risks 
 Financial Underwriting 
 Non-Medical Underwriting 
 Underwriting By Agents 
 Recent Trends In Underwriting
Objective 4: 
Comparison of ICICI 
Prudential Life Insurance with 
other Players
Endowment Plan: 
ICICI prudential has the advantage in the endowment 
policy over other companies’ polices in terms of: 
Extended maturity period of 5 years Loan against 3 
years full premium Facility of cancellation of policy 
within 15 days Premium paid will be refundable 
Higher returns include policy value, sum assured and 
the vested bonuses 
The ICICI Prudential has the disadvantage against 
OM Kotak and Birla Sunlife Insurance it terms that 
both of these companies give benefit of Insurance 
cover as well as investment opportunity in 
government securities and AAA companies.
Money Back Plan: 
Advantage of ICICI is that it gives survival benefit at 
shorter interval which will be very much helpful in 
planning of life cash flow to middle Class people. 
ICICI Prudential is at the disadvantage position as 
compared to others in terms of: Birla Sunlife 
Insurance invests in government securities and 
other financial instruments specified by IRDA, which 
gives the higher returns to the customers at a 
moderate risk Birla Sunlife Insurance and OM Kotak 
Life Insurance are giving loans against the policy 
The customer can know his repayment amount at 
the pre-cancellation stage before maturity
Smart Kid Plan: 
ICICI Prudential has the advantage against others in 
terms of: 
It covers the life insurance of the children during 
the term 
Risk starts at the commencement of the policy, 
which is not the case with LIC 
ICICI Prudential has the disadvantages also against 
others in terms of: 
Only concentrates on Educational Benefits 
The Policy can be replaced by other persons like 
relatives, friends, etc. in the policy of LIC
Unit Link Policy: 
ICICI Prudential has the advantage of starting the death 
benefit from the commencement of the policy. While in 
LIC, the particular percentage of amount is to be paid to 
the insurer. 
In LIC on death after 1st year they are paying sum 
assured along with along with the bid value of the fund 
units while ICICI pays bid value or sum assured 
whichever is higher. 
The returns are secured at certain stage and unsecured 
at more than that. The insurance companies invest the 
money of the person in Equity and debt specified by 
IRDA, which may give higher or lower returns to the 
customers. But, still, the minimum sum assured is given 
to the customers at the end of the maturity period.
Product Premium and Market share 
Premium (Rs. in Mn) Market Share 
2002- 
03 
2003- 
04 
% of 
growth 
2002- 
03 
2003- 
04 
Pvt. 
players 
9581.3 24255 153.15 5.66 12.95 
LIC 159768 162847 1.93 94.34 87.05 
Total 169349 187102 10.48 100 100
Objective 5: 
Findings of ICICI Prudential Life 
Insurance
Opportunities for Life Insurance Companies 
 High market growth 
 Increasing awareness 
 Technological Adoption 
 Economies of scale 
 Self regulation 
 Joint Ventures
Threats for Life Insurance Companies 
 Increasing Rivalry 
 Standardization of products 
 Higher commissions to the agents 
 Legal frameworks 
 Image of Private sectors companies
Strengths of ICICI Prudential 
 Competing products 
 Ability to serve multiple segments 
 High market share growth 
 Multiple product lines 
 Higher premium growth 
 Increasing network
Weaknesses of ICICI Prudential 
 Strong competing brands 
 Marketing and promotional efforts from 
other players 
 Lower believability 
 Lower coverage
Seven ‘S’ Analysis 
Strategy 
Shared Value 
Structure 
Skill 
Staff 
System 
Super ordinate 
Goal
Findings 
 Insurance is concerned with the protection of 
economic value of assets. 
 IRDA is to regulate, promote and ensure growth 
of the Life Insurance business. 
 Foreign joint ventures are increasing in Life 
Insurance Business. 
 Industry is growing at the rate of 10.48% in 
terms of premiums collections. 
 Advance technology adoption 
 ICICI prudential is business oriented, customer 
service oriented and support oriented.
Conclusion
Corporate Growth Strategy 
Current Product New Product 
Market Penetration 
ICICI Prudential 
Increase Market Share 
Increase product usage 
through New application 
Product Development 
ICICI Prudential 
Product Improvements 
Product line Extension 
Market Development 
ICICI Prudential 
Expand Market by existing 
Products by geographic 
expansion and new target 
markets 
Diversification Strategy 
Current 
Market 
New 
Market
Market Growth Relative Share Matrix 
High 
Star 
Life Insurance 
Corporation 
Question Mark 
ICICI Prud. 
Other Private Insurance 
Companies 
Cash Cow Dogs 
High 
Low 
Relative Market share Low 
Market 
Growth 
Rate
Marketing strategy – Encirclement 
 Primary Objective 
 Market Characteristics 
 Competition 
 Firm Characteristics

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Strategic analysis and analyzing on icici prodential life insurance by :- gaurav bhut

  • 1. Strategic Analysis and Analyzing SWOT of “ICICI Prudential Life Insurance” PREPARE BY:- GAURAV BHUT
  • 2. Objective1: What the Life Insurance Industry is all about
  • 3. What Insurance is?  Insurance is concerned with the protection of economic value of an asset. Advantages of Insurance:  Financial security for the family.  Facility of nomination and assignment on death.  Compulsory savings.  Tax benefits  Loans against policy.
  • 4. Life Insurance Industry in India  The first Indian Insurance company was the Bombay Mutual Assurance Society Ltd., formed in 1870.  In 1956, Life Insurance business was nationalized and LIC of India came into existence.  Right now, there are 18 private sector and 1 public sector Life Insurance companies in India.  Life Insurance sector is growing at 10.48%  LIC of India has a dominating market share of 87% of total market covered.  The private sector companies has the growth of 153%
  • 5. Objective 2: What is the Environmental Scenario of Insurance Business
  • 6. Legal Scenario  Indian government Act in 1912  Insurance Act 1938  Insurance act 1950  IRDA Act 1999  Duties, Power and Function of IRDA  Tax Benefits from Life Insurance Policies
  • 7. Economic Scenario  Increasing Mobilization through Public Savings through Life Insurance Premium  Increasing Foreign Joint Venture in Life Insurance Business  Increasing Regulation and Supervision  The move towards importance of safety with good returns
  • 8. Social Scenario  Life Insurance is a social security tool  Safety of investment in India  Increasing education of People about Life Insurance  Ageing population  Special schemes for weaker section of the society
  • 9. Technological Scenario  Insurance companies have been in the forefront to adopt the latest advances of Technology  Internet and Intranet  Kiosks  Benefits to the customers and insurer
  • 10. Industry Rivalry - High Factors High Moderate Low # of Firms Market Growth Fixed cost Switching cost Product Difference Exit barriers Industry Shakeout
  • 11. Threat of Substitute – Moderate Factors High Moderate Low Switching cost Product Difference Substitutes Access to Products
  • 12. Bargaining Power of Buyer- High Factors High Moderate Low Switching cost # of Customers Awareness of Products
  • 13. Bargaining Power of Supplier - High Factors High Moderate Low # of Suppliers Suppliers Concentration Collaborations
  • 14. Barriers to Entry - High Factors High Moderate Low Legal Barriers Investment Cost Access to Distribution
  • 15. Objective 3: Various Processes of ICICI Prudential Life Insurance
  • 16. Principles  Life Insurance Contracts  Utmost Good Faith 'A positive duty to disclose, accurately and fully, all the facts material to the risk being proposed. whether asked for or not'.  Insurable interest  Principle of indemnity Insurance cannot be used as a means to make profit out of it  Different risks
  • 17. Premium  Definition Premium is the amount, which is paid by the insured to the insurer for an insurance contract. In other words, premium is the price for a policy.  Basic elements of Premium Mortality, Interest yield , Expenses , Contingency Factor  Tabular premiums Risk Premium , Net/pure annual premium , Office premium , Tabular premium
  • 18. Conti…  Factors affecting Premium to be paid  Type of policy  Age of insured person  Term of policy  Sum Assured  Mode of payment  State of health, occupation and hazards.  Additional benefit  Extra Premium – Rider Premium
  • 19. Basic Products  Popular plans  Term Assurance Plans  Endowment Plans  Convertible Plans  With-profit & Without Profit Plans  Children's Plans  Industrial Assurance Plans  Salary Savings Scheme policies  Unit link plans
  • 20. Documents  Proposal Form  Other important documents  Personal statement  Agent’s report  Medical report  Proof of age  First Premium Receipt  Renewal Premium Receipt  Policy bond  Endorsements  Bonus Notices  Prospectus issued by the Insurer
  • 21. Policy Conditions  Age  Days Of Grace  Lapse And Non-Forfeiture  Paid-up Value  Nomination  Surrenders and Loans
  • 22. Claims  Intimations  Claim Documents  Maturity claims  Death claims  The conditions applicable to accidental cases  Settlement procedure  Survival Benefits  Unusual situations  Life assured missing  Miscellaneous
  • 23. Chairman Training Actuarial Investment IT Marketing Client services RM corporate agent SM RM (east) RM (west) RM (south) RM (north) SM SM SM agents agents agents
  • 24. Marketing Department  Marketing for Intangibles  Distribution Channel  Customers Relationship  Strengthening Relationships  Advertisements  Marketing Mix  Promotion Strategy  Product Strategy  Product Pricing
  • 25. Functions of An Agent Before sale  Contact prospects  Study their insurance needs Completion of formalities for proposal of new insurance viz, Filling of form  Arranging for Medical Examination  Collection proofs of age and income  Any other information required by the underwriters.. After sale  Ensure payment of renewal premiums.  Assist policyholder for nomination / or change thereof.  Assist the policyholder in case he wants to get loan against the policy assignment.  Assist the policyholder or the claimant to comply with the requirement for getting timely settlement of claims.
  • 26. Underwriting  Classification Of Risks  Financial Underwriting  Non-Medical Underwriting  Underwriting By Agents  Recent Trends In Underwriting
  • 27. Objective 4: Comparison of ICICI Prudential Life Insurance with other Players
  • 28. Endowment Plan: ICICI prudential has the advantage in the endowment policy over other companies’ polices in terms of: Extended maturity period of 5 years Loan against 3 years full premium Facility of cancellation of policy within 15 days Premium paid will be refundable Higher returns include policy value, sum assured and the vested bonuses The ICICI Prudential has the disadvantage against OM Kotak and Birla Sunlife Insurance it terms that both of these companies give benefit of Insurance cover as well as investment opportunity in government securities and AAA companies.
  • 29. Money Back Plan: Advantage of ICICI is that it gives survival benefit at shorter interval which will be very much helpful in planning of life cash flow to middle Class people. ICICI Prudential is at the disadvantage position as compared to others in terms of: Birla Sunlife Insurance invests in government securities and other financial instruments specified by IRDA, which gives the higher returns to the customers at a moderate risk Birla Sunlife Insurance and OM Kotak Life Insurance are giving loans against the policy The customer can know his repayment amount at the pre-cancellation stage before maturity
  • 30. Smart Kid Plan: ICICI Prudential has the advantage against others in terms of: It covers the life insurance of the children during the term Risk starts at the commencement of the policy, which is not the case with LIC ICICI Prudential has the disadvantages also against others in terms of: Only concentrates on Educational Benefits The Policy can be replaced by other persons like relatives, friends, etc. in the policy of LIC
  • 31. Unit Link Policy: ICICI Prudential has the advantage of starting the death benefit from the commencement of the policy. While in LIC, the particular percentage of amount is to be paid to the insurer. In LIC on death after 1st year they are paying sum assured along with along with the bid value of the fund units while ICICI pays bid value or sum assured whichever is higher. The returns are secured at certain stage and unsecured at more than that. The insurance companies invest the money of the person in Equity and debt specified by IRDA, which may give higher or lower returns to the customers. But, still, the minimum sum assured is given to the customers at the end of the maturity period.
  • 32. Product Premium and Market share Premium (Rs. in Mn) Market Share 2002- 03 2003- 04 % of growth 2002- 03 2003- 04 Pvt. players 9581.3 24255 153.15 5.66 12.95 LIC 159768 162847 1.93 94.34 87.05 Total 169349 187102 10.48 100 100
  • 33. Objective 5: Findings of ICICI Prudential Life Insurance
  • 34. Opportunities for Life Insurance Companies  High market growth  Increasing awareness  Technological Adoption  Economies of scale  Self regulation  Joint Ventures
  • 35. Threats for Life Insurance Companies  Increasing Rivalry  Standardization of products  Higher commissions to the agents  Legal frameworks  Image of Private sectors companies
  • 36. Strengths of ICICI Prudential  Competing products  Ability to serve multiple segments  High market share growth  Multiple product lines  Higher premium growth  Increasing network
  • 37. Weaknesses of ICICI Prudential  Strong competing brands  Marketing and promotional efforts from other players  Lower believability  Lower coverage
  • 38. Seven ‘S’ Analysis Strategy Shared Value Structure Skill Staff System Super ordinate Goal
  • 39. Findings  Insurance is concerned with the protection of economic value of assets.  IRDA is to regulate, promote and ensure growth of the Life Insurance business.  Foreign joint ventures are increasing in Life Insurance Business.  Industry is growing at the rate of 10.48% in terms of premiums collections.  Advance technology adoption  ICICI prudential is business oriented, customer service oriented and support oriented.
  • 41. Corporate Growth Strategy Current Product New Product Market Penetration ICICI Prudential Increase Market Share Increase product usage through New application Product Development ICICI Prudential Product Improvements Product line Extension Market Development ICICI Prudential Expand Market by existing Products by geographic expansion and new target markets Diversification Strategy Current Market New Market
  • 42. Market Growth Relative Share Matrix High Star Life Insurance Corporation Question Mark ICICI Prud. Other Private Insurance Companies Cash Cow Dogs High Low Relative Market share Low Market Growth Rate
  • 43. Marketing strategy – Encirclement  Primary Objective  Market Characteristics  Competition  Firm Characteristics