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A Presentation
on
Summer Internship Project
undergone
Balaji Metal Pvt.Ltd.
On
“Market Position of Bath Fitting Companies & Expectation
Towards Architectures and builders ”
Presented By:
Bhut Gaurav B.
Enrollment No:- 137730592002
Institute Name:
Sunshine Group of Institutions,
Faculty of Management, Rajkot
MARKET OVERVIEW
Increasing over the past fifteen years, Bath fittings products in
India have evolved from a low involvement functional product
to a lifestyle statement.
The demand for bathrooms that combine convenience with
technology is rapidly increasing. Builders and homeowners
alike are now realizing that a bathroom with built-in wow
factor enhances not only the desirability but also the value of
property.
Bath fittings industry in India is developing rapidly and there
are many national and international players in the industry.
Drivers:
– Increasing urbanization
– Increase in disposable income
– Growth in real estate sector
– Growth in hospitality industry
– Increasing awareness level among consumers
COMPANY OVERVIEW
Balaji Metal industry Is small scale Industry producing Bath
Fittings at Rajkot.
It was established in 1990 and production start at 1991.
The company mainly focused on Quality.
Balaji Metals is an ISO 9001:2001 certified company .
COMPANY AT A GLANCE
Name of company :- Balaji metal
Regi. Office address :- c/36 golden ind. Estate,
At. Pipaliya (pal),
Shapar-veraval:-360311
Dist. Rajkot, Gujarat( India)
Telephone no. :- 02827-2521471
Main product :- Bathroom fittings product
E-mail :- info@Balajimetal.com
Website :- www.balajimetal.com
Board of directors :- Alpesh m. patel
(Director & partner)
Main Customers: Architectures and builders
Annual Sales Volume: 89 lack.
Competitors: Roca, Sheetal, Mark
Channel of Distribution: ONE Level
o Balaji Manufacture various type of bathroom fitting.
o Balaji metal industry main focus on quality of product.in they
apply three type of inspection .
(1) Raw Material Inspection
(2) In Process Inspection
(3)Final Inspection
PRODUCT OF THE COMPANY
Square collection:-
o Flora Collection:-
PRODUCT OF THE COMPANY
Shower Collection:-
Finance Department
Balaji used two Sources of Fund Net capital:-5 coroe.
(Capital Structure) Turn over:- 1 crore.
Secured loans
Unsecure loans
Recruitment:
Used both internal and external sources
Selection process :
Training:
INTERNAL SOURCES EXTERNAL SOCRCES
Existing Employee Advertisement
Employee Reference Internet Recruitment
JOB OFFER
REFERANCE CHECK
SELECTION INTERVIEW
APPLICATION FORM
Balaji metal prefers on the job training
PERSONAL DEPARTMENT
S.O.W.T ANALYSIS
Strengths:
 Motivated Sales and Service team qualified personnel.
 Good infrastructural and institutional support for metal
industry.
Weaknesses:
 During boom period, when the demand increases, the
company some time is not able to give service of timely
delivery of goods.
 Compare to competitors less promotional offerings.
Opportunity:
 For national business strong marketing team can be
established.
 Rapid and continuous growth in the market, so company will
think about expansion.
Threats:
 Increasing competition in National & International market.
 Increasing cost.
CON…
REVIEW OF EXISTING LITERATURE
Peoples’ perception and needs when it comes to bathroom
décor have changed. Products like wash basins, WC(water
closet) and tiles are now available in wide range of colors
and textures, to match overall décor and moods.
-Dilip Kumar, Deputy Managing Director
Gebin Water Management Systems Pvt. Ltd.
The bath fittings and accessories industry is growing at 22%
per annum. Growth in this sector is being propelled by
increasing urbanization, increase in disposable Income,
growth in real estate sector, growth in hospitality industry
and improving awareness among the consumers.
-Net scribes (India)
Pvt. Ltd.
Nov 27,
2009
OBJECTIVE OF STUDY
1. To know the market position of the company.
2. To know the customers view about the product i.e. what
they are expecting from the company.
3. To get suggestions from the customers for new products
and the modifications and changes that a bath fitting
manufacturer should take place.
4. To know about customers preferences to choose a product
i.e. Economical rates, Luxurious models, Quality. Brand name
Company, etc.
BUSINESS RESEARCH
BUSINESS RESEARCH
Universe of study :- All the listed Architectures and builders
are consider.
Sample of study :- Among the above universe I selected 50
Architectures and builders in Rajkot city..
Data collection :- Data is information on the basis of which
study is undertaken main there are two type of data.
(1)Primary Date
(2)Secondary Data
Method of collection Date :-
(1) Questionnaire Method
(2)Telephone Interview Method
HYPOTHESIS
Which factor affects you the most in
purchasing decision?
Step 1:-
H0:- factor affects Architectures and builders the most in
purchasing decision are equally distributed
H1:- factor affects Architectures and builders the most in
purchasing decision are not equally distributed
Q.1 WHICH BATHROOM FITTINGS DO YOU PREFER TO INSTALL IN
YOUR PROJECT?
Sr.
No.
Company Response
1 Balaji 21
2 Roca 12
3 Sheetal 08
4 Mark 03
5 Aris 06
6 total 50 0
5
10
15
20
25
Balaji
(YOGI
)
Roca Sheet
al
Mark Aris
Series1 21 12 8 3 6
COMPANY PREFERE BY ARCHITECTURES
Analysis:-
From the above graph we can say that 21
Architects prefer bath fittings of Balaji (yogi),12 prefers Roca, 8
prefers Sheetal,3 prefers Mark and rest of the architects prefers
Aris.
Q.2 FROM WHERE YOU PURCHASE THE PRODUCT?
Mode Of
Purchase
Response
Dealer 39
Direct
Company
11
Total 50
0
5
10
15
20
25
30
35
40
Dealer Direct Company
Series1 39 11
MODE OF PURCHER BY
ARCHITECTURES
Analysis:
From the above graph we can say 39 Architects purchase
from Dealers while 11 Architects purchase from Direct Company
Q.3 WHAT IS YOUR EXPECTATION TOWARDS THE COMPANY?
Expectation
Towards Company
Response
Luxurious Models 15
Economic Rates 11
Fast Service 22
Others 02
Total 50
Luxurious
Models, 15
Economic
Rates, 11
Fast
Service, 22
Others, 2
Analysis:-
From the above graph we can say that 15
Architects Expects Luxurious Models,11 Expects Economic
Rates, 22 Expects Fast Service.
Q.4 WHICH FACTOR AFFECTS YOU THE MOST IN PURCHASING
DECISION ?
Factor Answer
Price 21
Quality 15
Design 11
Size 03
Total 50
Price, 21
Quality, 15
Design, 11
Size, 3
Analysis:-
Form the above graph we can say that 21 architects
say the price of the product affect his purchase decision and 15
say that quality affect they purchase decision 11 say design and
03 says size of the product affect they purchase decision
Q. 5 HOW THE COMPANY CONTACT YOU?
Mode Of Contact Response
Sales Representative 28
Product Catalogue 22
Company Visit 5
Total 50
Sales
Representative,
28
Product
Catalogue, 22
Company Visit,
5
Analysis:-
From above chart we can analyze that 28 Architects
contacted through Sales Representative of the companies 22
contacted through product catalogue while 5 go for company visits.
Q.6 DO THERE ANY MEETINGS CONDUCTED BY THE COMPANY FOR NEW
PRODUCT LAUNCH OR TO INFORM YOU ABOUT THE PRODUCTS?
Meetings
Conducted
by Company
Response
YES 37
NO 13
TOTAL 50
Analysis:-
From the above graph we can say that 37 person say
yes companies conduct meetings to Inform about their activities
while 13 say no company not inform.
0
5
10
15
20
25
30
35
40
YES NO
Series1 37 13
AxisTitle
MEETING CONDUCT BY
COMPANY TO INFORM AN
ARCHITECTURES
Q.6.1 DO YOU TAKE PART IN THE MEETINGS?
Take Part In
Meetings
Response
YES 28
NO 22
TOTAL 50
Analysis:-
Form the above graph we can say that 28 Architects
Interested in Company Meetings while 22 Architects do not Interested
in any Company Meetings.
0
5
10
15
20
25
30
YES NO
Series1 28 22
ARCHITECTURES INTERCSTD
IN COMPANY MEETING
Q.7. IF ANY OTHER COMPANY PROVIDES A SAME THINGS AT LOWER RATE
THAT CAN AFFECT YOUR DECISION OF PURCHASING?
Architects
Divert
Response
YES 32
NO 18
TOTAL 50
0
5
10
15
20
25
30
35
YES NO
Series1 32 18
Chart Title
Analysis:-
Form the above graph we can say that 32 Architects
divert from their existing brand products if same thing will be
provided at lower rate while 18 do not divert
Q.8. PLEASE RATE YOUR SELECTION. (OUT OF 5)
Factor (1) (2) (3) (4) (5) Total
Company
/Brand
05 08 07 12 18 50
Design 08 06 12 14 10 50
Quality 05 07 11 13 14 50
After
sales
Service
03 05 07 16 19 50
Price 01 04 16 19 10 50
0
2
4
6
8
10
12
14
16
18
20
1 2 3 4 5
Company/Brand
Design
Quality
After sales Service
Price
Step 1:-
H0:- factor affects Architectures and builders the most in purchasing decision are
normally distributed
H1:- factor affects Architectures and builders the most in purchasing decision are not
normally distributed
Step 2:- The statistical test being used is
𝑥2
Cal = 𝑓𝑜 − 𝑓𝑒 2
𝑓𝑒
Step-3:- Set the value of alpha
∞= 0.05
Step 4:-
Chi-square goodness of fit test is one-tailed because a chi-square of
zero indicates perfect agreement between distributions any deviation from zero
different occurs in the positive direction only because chi-square is determined by a
sum of squared values and can never be negative with three categories in this
question (Price,Quality,Design,Size) K=4 the degree of freedom are K-1, so K-1 = 4-
1=3.
HYPOTHESIS
The critical chi-square value is = X2 0.05, 3=
7.8147
Response
Observed
frequency
Fo
Expected
frequency
Fe
(𝒇𝒐 − 𝒇𝒆)2 𝒇𝒐 − 𝒇𝒆 2
𝒇𝒆
Price 21 12.5 72.25 5.78
Quality 15 12.5 6.25 0.5
Design 11 12.5 2.25 0.18
Size 03 12.5 90.25 7.22
Total 50 13.68
Step-5:- Chi-square calculated value
CON…
𝑥2
Cal = 𝑓𝑜 − 𝑓𝑒 2
𝑓𝑒
= 13.68
Step-7:- Action
Because the observed value of (X2
Calculated) chi-square of 13.68 is hiyer than critical table
value 7.8147
X2cal< x2 tab
So, we reject the null hypothesis
CON…
LIMITATIONS OF THE STUDY
In the most cases I got good response from the respondent
but in some of the few cases I did no get the answer properly
from the respondents.
All architects has to visit the sites and they have to direct the
construction work so they are spending most of their time at
the sites so they are less available at office and there is No
fixed schedule of them.
We can not conclude about the whole nation from this study
because in different states the preferences can be change.
As time spend in future the market of bath fittings will be
expanded at that stage it will benituseful.
SUGGESTION
Providing superior quality and rates should be economical.
Fast service and launch of new models when it requires.
Building relationships with customers by correspondence and
inviting them on functions and meeting of the new product
launch.
Using the media and building brand equity, media like
hoardings, TV adds, and radio and other.
CONCLUSION
Balaji metals is the fastest growing metals manufacturing
company. Customer survey shows quality of is Balaji metals
very good.
Balaji metals has adopted “Change” as a continuous process
an its technocrats are flexible enough to adopt any changes in
the manufacturing process in the product with a view to giving
the real value for money to their customers.
SIP  PROJECT ON MARKET POSITION OF BATH FITTING COMPANY IN RAJKOT by :- gaurav bhut

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SIP PROJECT ON MARKET POSITION OF BATH FITTING COMPANY IN RAJKOT by :- gaurav bhut

  • 1. A Presentation on Summer Internship Project undergone Balaji Metal Pvt.Ltd. On “Market Position of Bath Fitting Companies & Expectation Towards Architectures and builders ” Presented By: Bhut Gaurav B. Enrollment No:- 137730592002 Institute Name: Sunshine Group of Institutions, Faculty of Management, Rajkot
  • 2. MARKET OVERVIEW Increasing over the past fifteen years, Bath fittings products in India have evolved from a low involvement functional product to a lifestyle statement. The demand for bathrooms that combine convenience with technology is rapidly increasing. Builders and homeowners alike are now realizing that a bathroom with built-in wow factor enhances not only the desirability but also the value of property. Bath fittings industry in India is developing rapidly and there are many national and international players in the industry. Drivers: – Increasing urbanization – Increase in disposable income – Growth in real estate sector – Growth in hospitality industry – Increasing awareness level among consumers
  • 3. COMPANY OVERVIEW Balaji Metal industry Is small scale Industry producing Bath Fittings at Rajkot. It was established in 1990 and production start at 1991. The company mainly focused on Quality. Balaji Metals is an ISO 9001:2001 certified company .
  • 4. COMPANY AT A GLANCE Name of company :- Balaji metal Regi. Office address :- c/36 golden ind. Estate, At. Pipaliya (pal), Shapar-veraval:-360311 Dist. Rajkot, Gujarat( India) Telephone no. :- 02827-2521471 Main product :- Bathroom fittings product E-mail :- info@Balajimetal.com Website :- www.balajimetal.com Board of directors :- Alpesh m. patel (Director & partner)
  • 5. Main Customers: Architectures and builders Annual Sales Volume: 89 lack. Competitors: Roca, Sheetal, Mark Channel of Distribution: ONE Level o Balaji Manufacture various type of bathroom fitting. o Balaji metal industry main focus on quality of product.in they apply three type of inspection . (1) Raw Material Inspection (2) In Process Inspection (3)Final Inspection
  • 6. PRODUCT OF THE COMPANY Square collection:- o Flora Collection:-
  • 7. PRODUCT OF THE COMPANY Shower Collection:- Finance Department Balaji used two Sources of Fund Net capital:-5 coroe. (Capital Structure) Turn over:- 1 crore. Secured loans Unsecure loans
  • 8. Recruitment: Used both internal and external sources Selection process : Training: INTERNAL SOURCES EXTERNAL SOCRCES Existing Employee Advertisement Employee Reference Internet Recruitment JOB OFFER REFERANCE CHECK SELECTION INTERVIEW APPLICATION FORM Balaji metal prefers on the job training PERSONAL DEPARTMENT
  • 9. S.O.W.T ANALYSIS Strengths:  Motivated Sales and Service team qualified personnel.  Good infrastructural and institutional support for metal industry. Weaknesses:  During boom period, when the demand increases, the company some time is not able to give service of timely delivery of goods.  Compare to competitors less promotional offerings.
  • 10. Opportunity:  For national business strong marketing team can be established.  Rapid and continuous growth in the market, so company will think about expansion. Threats:  Increasing competition in National & International market.  Increasing cost. CON…
  • 11. REVIEW OF EXISTING LITERATURE Peoples’ perception and needs when it comes to bathroom décor have changed. Products like wash basins, WC(water closet) and tiles are now available in wide range of colors and textures, to match overall décor and moods. -Dilip Kumar, Deputy Managing Director Gebin Water Management Systems Pvt. Ltd. The bath fittings and accessories industry is growing at 22% per annum. Growth in this sector is being propelled by increasing urbanization, increase in disposable Income, growth in real estate sector, growth in hospitality industry and improving awareness among the consumers. -Net scribes (India) Pvt. Ltd. Nov 27, 2009
  • 12. OBJECTIVE OF STUDY 1. To know the market position of the company. 2. To know the customers view about the product i.e. what they are expecting from the company. 3. To get suggestions from the customers for new products and the modifications and changes that a bath fitting manufacturer should take place. 4. To know about customers preferences to choose a product i.e. Economical rates, Luxurious models, Quality. Brand name Company, etc.
  • 14. BUSINESS RESEARCH Universe of study :- All the listed Architectures and builders are consider. Sample of study :- Among the above universe I selected 50 Architectures and builders in Rajkot city.. Data collection :- Data is information on the basis of which study is undertaken main there are two type of data. (1)Primary Date (2)Secondary Data Method of collection Date :- (1) Questionnaire Method (2)Telephone Interview Method
  • 15. HYPOTHESIS Which factor affects you the most in purchasing decision? Step 1:- H0:- factor affects Architectures and builders the most in purchasing decision are equally distributed H1:- factor affects Architectures and builders the most in purchasing decision are not equally distributed
  • 16. Q.1 WHICH BATHROOM FITTINGS DO YOU PREFER TO INSTALL IN YOUR PROJECT? Sr. No. Company Response 1 Balaji 21 2 Roca 12 3 Sheetal 08 4 Mark 03 5 Aris 06 6 total 50 0 5 10 15 20 25 Balaji (YOGI ) Roca Sheet al Mark Aris Series1 21 12 8 3 6 COMPANY PREFERE BY ARCHITECTURES Analysis:- From the above graph we can say that 21 Architects prefer bath fittings of Balaji (yogi),12 prefers Roca, 8 prefers Sheetal,3 prefers Mark and rest of the architects prefers Aris.
  • 17. Q.2 FROM WHERE YOU PURCHASE THE PRODUCT? Mode Of Purchase Response Dealer 39 Direct Company 11 Total 50 0 5 10 15 20 25 30 35 40 Dealer Direct Company Series1 39 11 MODE OF PURCHER BY ARCHITECTURES Analysis: From the above graph we can say 39 Architects purchase from Dealers while 11 Architects purchase from Direct Company
  • 18. Q.3 WHAT IS YOUR EXPECTATION TOWARDS THE COMPANY? Expectation Towards Company Response Luxurious Models 15 Economic Rates 11 Fast Service 22 Others 02 Total 50 Luxurious Models, 15 Economic Rates, 11 Fast Service, 22 Others, 2 Analysis:- From the above graph we can say that 15 Architects Expects Luxurious Models,11 Expects Economic Rates, 22 Expects Fast Service.
  • 19. Q.4 WHICH FACTOR AFFECTS YOU THE MOST IN PURCHASING DECISION ? Factor Answer Price 21 Quality 15 Design 11 Size 03 Total 50 Price, 21 Quality, 15 Design, 11 Size, 3 Analysis:- Form the above graph we can say that 21 architects say the price of the product affect his purchase decision and 15 say that quality affect they purchase decision 11 say design and 03 says size of the product affect they purchase decision
  • 20. Q. 5 HOW THE COMPANY CONTACT YOU? Mode Of Contact Response Sales Representative 28 Product Catalogue 22 Company Visit 5 Total 50 Sales Representative, 28 Product Catalogue, 22 Company Visit, 5 Analysis:- From above chart we can analyze that 28 Architects contacted through Sales Representative of the companies 22 contacted through product catalogue while 5 go for company visits.
  • 21. Q.6 DO THERE ANY MEETINGS CONDUCTED BY THE COMPANY FOR NEW PRODUCT LAUNCH OR TO INFORM YOU ABOUT THE PRODUCTS? Meetings Conducted by Company Response YES 37 NO 13 TOTAL 50 Analysis:- From the above graph we can say that 37 person say yes companies conduct meetings to Inform about their activities while 13 say no company not inform. 0 5 10 15 20 25 30 35 40 YES NO Series1 37 13 AxisTitle MEETING CONDUCT BY COMPANY TO INFORM AN ARCHITECTURES
  • 22. Q.6.1 DO YOU TAKE PART IN THE MEETINGS? Take Part In Meetings Response YES 28 NO 22 TOTAL 50 Analysis:- Form the above graph we can say that 28 Architects Interested in Company Meetings while 22 Architects do not Interested in any Company Meetings. 0 5 10 15 20 25 30 YES NO Series1 28 22 ARCHITECTURES INTERCSTD IN COMPANY MEETING
  • 23. Q.7. IF ANY OTHER COMPANY PROVIDES A SAME THINGS AT LOWER RATE THAT CAN AFFECT YOUR DECISION OF PURCHASING? Architects Divert Response YES 32 NO 18 TOTAL 50 0 5 10 15 20 25 30 35 YES NO Series1 32 18 Chart Title Analysis:- Form the above graph we can say that 32 Architects divert from their existing brand products if same thing will be provided at lower rate while 18 do not divert
  • 24. Q.8. PLEASE RATE YOUR SELECTION. (OUT OF 5) Factor (1) (2) (3) (4) (5) Total Company /Brand 05 08 07 12 18 50 Design 08 06 12 14 10 50 Quality 05 07 11 13 14 50 After sales Service 03 05 07 16 19 50 Price 01 04 16 19 10 50 0 2 4 6 8 10 12 14 16 18 20 1 2 3 4 5 Company/Brand Design Quality After sales Service Price
  • 25. Step 1:- H0:- factor affects Architectures and builders the most in purchasing decision are normally distributed H1:- factor affects Architectures and builders the most in purchasing decision are not normally distributed Step 2:- The statistical test being used is 𝑥2 Cal = 𝑓𝑜 − 𝑓𝑒 2 𝑓𝑒 Step-3:- Set the value of alpha ∞= 0.05 Step 4:- Chi-square goodness of fit test is one-tailed because a chi-square of zero indicates perfect agreement between distributions any deviation from zero different occurs in the positive direction only because chi-square is determined by a sum of squared values and can never be negative with three categories in this question (Price,Quality,Design,Size) K=4 the degree of freedom are K-1, so K-1 = 4- 1=3. HYPOTHESIS
  • 26. The critical chi-square value is = X2 0.05, 3= 7.8147 Response Observed frequency Fo Expected frequency Fe (𝒇𝒐 − 𝒇𝒆)2 𝒇𝒐 − 𝒇𝒆 2 𝒇𝒆 Price 21 12.5 72.25 5.78 Quality 15 12.5 6.25 0.5 Design 11 12.5 2.25 0.18 Size 03 12.5 90.25 7.22 Total 50 13.68 Step-5:- Chi-square calculated value CON…
  • 27. 𝑥2 Cal = 𝑓𝑜 − 𝑓𝑒 2 𝑓𝑒 = 13.68 Step-7:- Action Because the observed value of (X2 Calculated) chi-square of 13.68 is hiyer than critical table value 7.8147 X2cal< x2 tab So, we reject the null hypothesis CON…
  • 28. LIMITATIONS OF THE STUDY In the most cases I got good response from the respondent but in some of the few cases I did no get the answer properly from the respondents. All architects has to visit the sites and they have to direct the construction work so they are spending most of their time at the sites so they are less available at office and there is No fixed schedule of them. We can not conclude about the whole nation from this study because in different states the preferences can be change. As time spend in future the market of bath fittings will be expanded at that stage it will benituseful.
  • 29. SUGGESTION Providing superior quality and rates should be economical. Fast service and launch of new models when it requires. Building relationships with customers by correspondence and inviting them on functions and meeting of the new product launch. Using the media and building brand equity, media like hoardings, TV adds, and radio and other.
  • 30. CONCLUSION Balaji metals is the fastest growing metals manufacturing company. Customer survey shows quality of is Balaji metals very good. Balaji metals has adopted “Change” as a continuous process an its technocrats are flexible enough to adopt any changes in the manufacturing process in the product with a view to giving the real value for money to their customers.