"The Reasons to Invest in Marketing Automation ... are actually why you shouldn't" There's no doubt that new marketing technology affects our lives everyday. And it makes sense for organizations to look to capitalize on innovation in terms of the way the acquire and serve their customers. "Most marketing & sales technology should come with a warning label ..." Still, the allure of marketing & sales "gadgets" can be disruptive to the culture of your business. At their best, these are tools that empower people and organizations. Unfortunately, they're viewed by many as quick fixes or even substitutes for relationships and thoughtful communication with customers. Image Credit: Pete Stanton, https://flic.kr/p/q8rKH1