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Advisory Board
   October 14th 2010
Brief
   & pr
       oces
           ses
4 themes are emerging after a week of exploration

                    All locations connected: centers, client sites,
                            mobile sites, consultants, etc.
  Network of                                                                                                                             Is intuition our
 regional hubs                                                                                                 What portfolio of       differentiating skill?
                                                       Showcase for                        How to engage         expertise?
                                                        executives                        client ecosystem?
             Infrastructure /
               Playground                                                                                     Ecosystem
                                              Mix of virtual and                                                                                   What partners?
Workspace in line
                            Go where the          physical
 with intention
                             problem is
                                                                                                 What engagement model with each typology of
                                                                                                     stakeholders within our ecosystem?


                                                                       vision
                         How can I visualize and
                         interact with my issues?
                                                                                                        What can we leverage?               What is out there?
   How to instantly
visualize my thoughts?
                           Experience
                                                                                                                        Methodology
                                                             Library of virtual objects
                                                              (RACI, process, etc.) ?

  How to leverage technology to       How to automate content
 transform collaboration and value                                                                                      What body of Knowledge for
                                             iteration?
             creation?                                                                                                       the new model?


                                                                                                                                            Accelerated Solution Network

                                                                                                                                                                           3
                                                                                                                            Copyright © 2009 Capgemini. All rights reserved.
Parti Pris
•   «permanent event»

•   Collaborative Process Design

•   open company / open innovation

•   Permanent Beta

•   pleasure in collaboration

•   Technology only as a tangible leverage : no whaou effects

•   Dealing with complexity

•   Engagment of participant in each interaction

•   Play / Learn rules by yourself
Preconception - Experience


1 – We speak about physical collaboration and
digital collaboration

2 – Trying to substitute digital collaborative
experience to physical collaborative experience is
not possible.

3 – We aim at deeply understand specificities of
digital and physical collaborative works to optimize
the experience layout.

4 – We have to keep in mind that goal leads to
tools and not the reverse
Areas - Experience


     1- Analysis of             2- Use case inventory   3- Process steps and
   collaborative tools                                          scale


       Tools inventory             Use case inventory     Major steps of change
 Strengths and weaknesses           Items inventory        process and scales
          analysis
What we should keep in mind




  Generic tools user oriented      Use case typology    Interaction and collaboration
                                                          specificities for each main
                                                                      step.
Combination method




                     TOOL
  USE
                  EFFICIENCY           PROCESS
  CASE
SCENARIO   X        (USER
                  ORIENTED)
                                   X    STAGES




                 EXPERIENCE PACK
Each space interacts with the two others and has its own
                                                interface.

                                                Preconception on these 3 environments:
       Virtual                                  • open, multi-purpose, flexible and user friendly,
                                                • common identity, visual style guidelines and label,

       Spaces
                                                • can host an event
                                                • each space has its own temporality (timebox),
                                                • socialising areas,

                                                Capacities of tools:

Physical                                        • representation and conceptualization of elements, processes,
                                                organizations ; layout of content, wall, scribing, boards…,
      Projection                                • exchange and sharing (trails: chat, quiz, conferences, forums),
 spaces                                         • immersion, simulation, staging,
                                                • meeting rooms, shared workspaces,
                                                • capitalization, knowledge management, access to the
                                                information.

                                                Research areas:
  Players: facilitators, clients, moderators,   • community and collaboration spaces (examples: Virtual Reality
  community managers… = Ecosystem               centers, “la cantine”  architecture, procedures…
                                                • immersion (examples: VR, games, MMORPG)
                                                • conceptualization (examples: complex conceptualization,
                                                Augmented Reality, devices as reactables, tablets, glasses…)



 Objective: definition of functional and technical requirements of each
 environments in term of:
       • architecture (work areas),
       • tools (devices),
       • design (ergonomics, aesthetic…).
ECOSYSTEM




  1.Anyone likely to bring value to our clients is a
    candidate to be part of our ecosystem

  2.People’s expectations inside our ecosystem
    has to be pleasure and personal development
    first

  3.Our E-core has got the special role to
    promote our ecosystem added values into
    members day-to-day professional life
Principles                         A new set of
                                            Methodologies and
                                              Competencies &
               ASE
                                             examples of new
                                           modules adapted to our
                                                 usecases.
                                         Methodologies
                                        Definition of the
                                         sequencing….
Consultin   Principles   Unshared                                 IN
   g        of the WIP   Principles      New modules
                                      Examples adapted to   OUT
                                         our usecases.

                                         Competencies


              Outer      Network

              space

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Advisoryboard2

  • 1. Advisory Board October 14th 2010
  • 2. Brief & pr oces ses
  • 3. 4 themes are emerging after a week of exploration All locations connected: centers, client sites, mobile sites, consultants, etc. Network of Is intuition our regional hubs What portfolio of differentiating skill? Showcase for How to engage expertise? executives client ecosystem? Infrastructure / Playground Ecosystem Mix of virtual and What partners? Workspace in line Go where the physical with intention problem is What engagement model with each typology of stakeholders within our ecosystem? vision How can I visualize and interact with my issues? What can we leverage? What is out there? How to instantly visualize my thoughts? Experience Methodology Library of virtual objects (RACI, process, etc.) ? How to leverage technology to How to automate content transform collaboration and value What body of Knowledge for iteration? creation? the new model? Accelerated Solution Network 3 Copyright © 2009 Capgemini. All rights reserved.
  • 4. Parti Pris • «permanent event» • Collaborative Process Design • open company / open innovation • Permanent Beta • pleasure in collaboration • Technology only as a tangible leverage : no whaou effects • Dealing with complexity • Engagment of participant in each interaction • Play / Learn rules by yourself
  • 5. Preconception - Experience 1 – We speak about physical collaboration and digital collaboration 2 – Trying to substitute digital collaborative experience to physical collaborative experience is not possible. 3 – We aim at deeply understand specificities of digital and physical collaborative works to optimize the experience layout. 4 – We have to keep in mind that goal leads to tools and not the reverse
  • 6. Areas - Experience 1- Analysis of 2- Use case inventory 3- Process steps and collaborative tools scale Tools inventory Use case inventory Major steps of change Strengths and weaknesses Items inventory process and scales analysis What we should keep in mind Generic tools user oriented Use case typology Interaction and collaboration specificities for each main step.
  • 7. Combination method TOOL USE EFFICIENCY PROCESS CASE SCENARIO X (USER ORIENTED) X STAGES EXPERIENCE PACK
  • 8. Each space interacts with the two others and has its own interface. Preconception on these 3 environments: Virtual • open, multi-purpose, flexible and user friendly, • common identity, visual style guidelines and label, Spaces • can host an event • each space has its own temporality (timebox), • socialising areas, Capacities of tools: Physical • representation and conceptualization of elements, processes, organizations ; layout of content, wall, scribing, boards…, Projection • exchange and sharing (trails: chat, quiz, conferences, forums), spaces • immersion, simulation, staging, • meeting rooms, shared workspaces, • capitalization, knowledge management, access to the information. Research areas: Players: facilitators, clients, moderators, • community and collaboration spaces (examples: Virtual Reality community managers… = Ecosystem centers, “la cantine”  architecture, procedures… • immersion (examples: VR, games, MMORPG) • conceptualization (examples: complex conceptualization, Augmented Reality, devices as reactables, tablets, glasses…) Objective: definition of functional and technical requirements of each environments in term of: • architecture (work areas), • tools (devices), • design (ergonomics, aesthetic…).
  • 9. ECOSYSTEM 1.Anyone likely to bring value to our clients is a candidate to be part of our ecosystem 2.People’s expectations inside our ecosystem has to be pleasure and personal development first 3.Our E-core has got the special role to promote our ecosystem added values into members day-to-day professional life
  • 10. Principles A new set of Methodologies and Competencies & ASE examples of new modules adapted to our usecases. Methodologies Definition of the sequencing…. Consultin Principles Unshared IN g of the WIP Principles New modules Examples adapted to OUT our usecases. Competencies Outer Network space