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                                         The power of Why!
                                                
                                                  By Geir Amsjø, Agile42



agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 20102
The 5 whys


   Ask why?
   over and over
   again like a
   curious little
   child - and
   you will
   understand
   things better
agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
The 5 whys




   Use it to find
   root causes of
   problems




agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
What is a Mindset?

                                                             I never tried that before .. so I
                                                                am sure I am good at it




agile42 | We advise, train and coach companies building software 
        www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
Two kinds of Mindset


         Fixed                                                       Growing

       I am great in maths, but                                       If I exercise more I will
      suck in sports                                                 probably get better in
                                                                     sports
       I have a talent for
      skiing, but lack                                                I need to work on my
      completely ball feeling                                        ball feeling




       This is the way we                                             What changes do
      do it around here                                              we need to adapt
                                                                     and to get better


agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
?


agile42 | We advise, train and coach companies building software 
       www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
Defined Process Control
                                                                        Empirical Process Control



Institutionalizing a fixed mindset                                      Institutionalizing a Growing
                                                                       mindset
  agile42 | We advise, train and coach companies building software 
       www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
Process Control vs Complexity
  The Cynefin Framework




                                                                                           From A Leader s Framework for
                                                                                           Decision Making by D. Snowden
                                                                                           & M. Boone in Harvard Business
                                                                                                  Review, NOV 2007.




agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
Process Control vs Complexity
  The Cynefin Framework




                                                    Empirical
                                                 Process Control


                                                                     Defined
                                                                     Process
                                                                     Control
                                                                                                From A Leader s Framework for
                                                                                                Decision Making by D. Snowden
                                                                                                & M. Boone in Harvard Business
                                                                                                       Review, NOV 2007.




agile42 | We advise, train and coach companies building software 
        www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
The Golden Circles



                                                                                Simon Sinek
                                                                              Startwithwhy.com
                                                       Why

                                                       How

                                                      What

agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
The Whys



                                                             of Agile


agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
Agile is a Mindset, defined by Values,
 guided by Principles and Manifested
 through many different Practices
 Ahmed Sidky, Executive Vice President, Santeon




agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
VALUES


                                                          Collaboration
                      Simplicity
                                                                              Openness
              Discipline
                                                                                  Transparency
                         Focus
                                                                              Courage
                                   Trust
                                                                     Commitment



agile42 | We advise, train and coach companies building software 
            www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
AGILE VALUES




                                                                       Collaboration

                                                      Simplicity                       Openness


                                                   Disci-                                   Trans-
                                                   pline                                   parency


                                                      Focus
                                                                                        Courage

                                                               Trust
                                                                              Commitment




agile42 | We advise, train and coach companies building software 
                            www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
PRINCIPLES

                    Cross-
                functional Self-
                     teams                organization
       Limit Work
                                                        Collective
                              Collaboration
      in Progress
                   Simplicity               Openness    ownership
     Sustainable Disci-
         pace    pline
                                                 Trans-
                                                parency
                                                         Craftsmanship
          Frequent                                                                         Continuous
          deliveries                                  Focus
                                                                               Courage
                                                                                            Process
                                                               Trust                      Improvement
                                                                       Commitment
                       Customer            Empirical
                         Value          process control
                               Pull
                                Quality focus

agile42 | We advise, train and coach companies building software 
                   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
AGILE VALUES AND PRINCIPLES


                                                                   Cross-
                                                                 functional
                                                                   teams                Self-
                                                                                        organization
                                        Collective                      Collaboration
                                        ownership                                                   Limited Work
                                                                                                     in Progress
                                                      Simplicity                         Openness
                              Sustainable
                                 pace
                                                   Disci-                                      Trans-     Craftsman-
                                                                                                             ship
                                                   pline                                      parency


                                                      Focus                                              Continuous
                                Frequent                                                  Courage         Process
                                deliveries                                                              Improvement
                                                               Trust
                                            Customer                           Commitment
                                             Value                                             Empirical
                                                                                            process control
                                                                 Pull         Quality focus




agile42 | We advise, train and coach companies building software 
                               www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
PRACTICES
                       5 Whys                                           Continuous
                                                                        Integration            Pair
                                                Kanban                                         Programming
        Value Stream                                                                                            User
        Mapping                                                    Cross-                                                             Story
                                                                 functional
                                                                   teams                Self-                 Stories                Mapping
     Kano                                                                               organization
     Analysis
                                        Collective                      Collaboration                                       Planning
                                        ownership                                                   Limited Work
Information                                                                                          in Progress              Poker
Radiators                                             Simplicity                         Openness
                              Sustainable                                                                                           DDD
Task                             pace                                                                                                  TDD
                                                   Disci-                                      Trans-     Craftsman-
Board                                                                                                        ship
                                                   pline                                      parency                              ATDD
       Sprint                                                                                                                           BDD
                                                      Focus                                              Continuous
                                Frequent
                                deliveries
                                                                                          Courage         Process
                                                                                                        Improvement                Spec. by
Retro-                                                                                                                             Example
spectives                                                      Trust
                                            Customer                           Commitment
               Sprint                        Value                                             Empirical                   Usability
               review                                                                       process control                Testing
Sprint                                                           Pull         Quality focus
planning                                                                                             Burndown Chart
       Effect                    Product                                                      Daily stand-up
       Mapping                   Backlog
                                 Grooming Product                                  MVP
                                          Canvas                                     MMF             Innovation
                                                                                                     Accounting
agile42 | We advise, train and coach companies building software 
                               www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
AGILE VALUES, PRINCIPLES AND PRACTICES

                       5 Whys                                            Continuous
                                                                         Integration           Pair
                                                Kanban                                         Programming
         Value Stream                                                                                            User
         Mapping                                                   Cross-                                                               Story
                                                                 functional
                                                                   teams                Self-                   Stories                Mapping
     Kano                                                                               organization
     Analysis
                                        Collective                      Collaboration                                          Planning
                                        ownership                                                   Limited Work
Information                                                                                          in Progress                Poker
Radiators                                             Simplicity                         Openness
                                                                                                                                    DDD
                                                                 Be
                              Sustainable
                                 pace                                                                                                   TDD
                                                   Disci-                                      Trans-     Craftsman-
 Task Board                                        pline
                                                                                                             ship
                                                                                              parency                               ATDD
       Sprint
                                Frequent
                                deliveries
                                                      Focus     Agile                     Courage
                                                                                                         Continuous
                                                                                                          Process
                                                                                                        Improvement
                                                                                                                                         BDD
                                                                                                                                     Spec. by
Retro-                                                                                                                               Example
spectives                                                      Trust
                                            Customer                           Commitment
                                             Value                                             Empirical                   Usability
               Sprint review                                                                process control                Testing
Sprint                                                           Pull         Quality focus
planning                                                                                               Burndown Chart
       Effect
       Mapping
                                 Product
                                 Backlog
                                                                                              Daily stand-up                             Do
                                 Grooming                       Product
                                                                Canvas
                                                                                   MVP
                                                                                     MMF             Innovation
                                                                                                     Accounting
                                                                                                                                        Agile
agile42 | We advise, train and coach companies building software 
                               www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
Agile Strategy Mapping guides effective action


                                                                       •  Broadens scope for multiple strategic
                                                                          relationships
                                                                       •  Generates teamwork and shared outcome
                                                                          ownership 
                                                                       •  Allows for outcome-driven control of effort (just
                                                                          enough effort)
                                                                       •  Holistic perspective allows for responsive action



                                                     vs.
                     •    Shape defines strategic relationships
                                                                              •    Leads to independent actions
                                                                              •    Weak control mechanisms
                                                                              •    Lacks holistic perspective



agile42 | The Agile Coaching Company— Coaching Good Teams to Great 
                     www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
Agile Strategy Map - Main Objective


                                                                       Strategic Objective(s)
                                                                       
                 Perform                                               Description of a desired outcome with key
                                                                       differentiators
           Birkebeinertrippelen
            Goal or Objective
                  2014




agile42 | The Agile Coaching Company— Coaching Good Teams to Great 
                                  www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
Agile Strategy Map - Possible Success Factors

                                                                                                     Possible Success Factors
                                                                                                     
                                                                                                     - Skills or Capabilities
    Sustainable basic training                                          No injuries
                                                                                                     - Relationships or Interactions
                                                                                                     - Constraints or Targets




       Improve classical ski                                                Perform
            technique                                              Birkebeinertrippelen 2014




                                 Sufficient specific
                                     training
                                                                             Good enough equipment




agile42 | The Agile Coaching Company— Coaching Good Teams to Great 
                                                        www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
Agile Strategy Map - Possible Success Factors
                                                                                    Get hart rate watch                           Necessary Conditions
                                           Understand stretching
 CLarify with
                                                                                                                                  
   family                                                                                                                         Minimum actions or deliverables needed to
                                                                                 Do not overdo it!         Strength exersice      deliver just enough of a PSF. May contain
                          Allocate enough time                                                                                    nested NCs until actionable backlog items
                                                                                                                                  are identified.
SATS Membership
                                                                                 No injuries
                                 Sustainable basic
                                     training




                                                                                   Perform
                           Improve classical                              Birkebeinertrippelen 2014
                             technique ski




Get classical
  course
                                                    Sufficient specific
                                                        training                        Good enough
                                                                                         equipment


 Do spinning in wither                                                                                          Get better bike
                                            Access to snow


                                                                                          Get ski preparation
                                                                    Use rollerski in             gear
              Plan mountain                                             sommer
                   trips



   agile42 | The Agile Coaching Company— Coaching Good Teams to Great 
                                                                  www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
Agile Strategy Map - Possible Success Factors
                                                                                    Get hart rate watch                           Necessary Conditions
                                           Understand stretching
 CLarify with
                                                                                                                                  
   family                                                                                                                         Minimum actions or deliverables needed to
                                                                                 Do not overdo it!         Strength exersice      deliver just enough of a PSF. May contain
                          Allocate enough time                                                                                    nested NCs until actionable backlog items
                                                                                                                                  are identified.
SATS Membership
                                                                                 No injuries
                                 Sustainable basic
                                     training




                                                                                   Perform
                           Improve classical                              Birkebeinertrippelen 2014
                             technique ski




Get classical
  course
                                                    Sufficient specific
                                                        training                        Good enough
                                                                                         equipment


 Do spinning in wither                                                                                          Get better bike
                                            Access to snow


                                                                                          Get ski preparation
                                                                                                 gear
                                                                    Use rollerski in
              Plan mountain
                                                                        sommer
                   trips



   agile42 | The Agile Coaching Company— Coaching Good Teams to Great 
                                                                  www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.
Thank You !




agile42 | We advise, train and coach companies building software 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2010.
Contact and information



•  geir.amsjo@agile42.com"

•  www.agile42.no "

•  www.agile42.com"



•  Blog: scrummaster.no"

•  Twitter: @gamsjo"




agile42 | The Agile Coaching Company— Coaching Good Teams to Great 
   www.agile42.com |   All rights reserved. Copyright © 2007 - 2012.

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The Power of Why

  • 1. ! The power of Why! By Geir Amsjø, Agile42 agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 20102
  • 2. The 5 whys Ask why? over and over again like a curious little child - and you will understand things better agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 3. The 5 whys Use it to find root causes of problems agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 4. What is a Mindset? I never tried that before .. so I am sure I am good at it agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 5. Two kinds of Mindset Fixed Growing I am great in maths, but If I exercise more I will suck in sports probably get better in sports I have a talent for skiing, but lack I need to work on my completely ball feeling ball feeling This is the way we What changes do do it around here we need to adapt and to get better agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 6. agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 7. ? agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 8. Defined Process Control Empirical Process Control Institutionalizing a fixed mindset Institutionalizing a Growing mindset agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 9. Process Control vs Complexity The Cynefin Framework From A Leader s Framework for Decision Making by D. Snowden & M. Boone in Harvard Business Review, NOV 2007. agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 10. Process Control vs Complexity The Cynefin Framework Empirical Process Control Defined Process Control From A Leader s Framework for Decision Making by D. Snowden & M. Boone in Harvard Business Review, NOV 2007. agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 11. The Golden Circles Simon Sinek Startwithwhy.com Why How What agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 12. The Whys of Agile agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 13. Agile is a Mindset, defined by Values, guided by Principles and Manifested through many different Practices Ahmed Sidky, Executive Vice President, Santeon agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 14. VALUES Collaboration Simplicity Openness Discipline Transparency Focus Courage Trust Commitment agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 15. AGILE VALUES Collaboration Simplicity Openness Disci- Trans- pline parency Focus Courage Trust Commitment agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 16. PRINCIPLES Cross- functional Self- teams organization Limit Work Collective Collaboration in Progress Simplicity Openness ownership Sustainable Disci- pace pline Trans- parency Craftsmanship Frequent Continuous deliveries Focus Courage Process Trust Improvement Commitment Customer Empirical Value process control Pull Quality focus agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 17. AGILE VALUES AND PRINCIPLES Cross- functional teams Self- organization Collective Collaboration ownership Limited Work in Progress Simplicity Openness Sustainable pace Disci- Trans- Craftsman- ship pline parency Focus Continuous Frequent Courage Process deliveries Improvement Trust Customer Commitment Value Empirical process control Pull Quality focus agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 18. PRACTICES 5 Whys Continuous Integration Pair Kanban Programming Value Stream User Mapping Cross- Story functional teams Self- Stories Mapping Kano organization Analysis Collective Collaboration Planning ownership Limited Work Information in Progress Poker Radiators Simplicity Openness Sustainable DDD Task pace TDD Disci- Trans- Craftsman- Board ship pline parency ATDD Sprint BDD Focus Continuous Frequent deliveries Courage Process Improvement Spec. by Retro- Example spectives Trust Customer Commitment Sprint Value Empirical Usability review process control Testing Sprint Pull Quality focus planning Burndown Chart Effect Product Daily stand-up Mapping Backlog Grooming Product MVP Canvas MMF Innovation Accounting agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 19. AGILE VALUES, PRINCIPLES AND PRACTICES 5 Whys Continuous Integration Pair Kanban Programming Value Stream User Mapping Cross- Story functional teams Self- Stories Mapping Kano organization Analysis Collective Collaboration Planning ownership Limited Work Information in Progress Poker Radiators Simplicity Openness DDD Be Sustainable pace TDD Disci- Trans- Craftsman- Task Board pline ship parency ATDD Sprint Frequent deliveries Focus Agile Courage Continuous Process Improvement BDD Spec. by Retro- Example spectives Trust Customer Commitment Value Empirical Usability Sprint review process control Testing Sprint Pull Quality focus planning Burndown Chart Effect Mapping Product Backlog Daily stand-up Do Grooming Product Canvas MVP MMF Innovation Accounting Agile agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 20. Agile Strategy Mapping guides effective action •  Broadens scope for multiple strategic relationships •  Generates teamwork and shared outcome ownership •  Allows for outcome-driven control of effort (just enough effort) •  Holistic perspective allows for responsive action vs. •  Shape defines strategic relationships •  Leads to independent actions •  Weak control mechanisms •  Lacks holistic perspective agile42 | The Agile Coaching Company— Coaching Good Teams to Great www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 21. Agile Strategy Map - Main Objective Strategic Objective(s) Perform Description of a desired outcome with key differentiators Birkebeinertrippelen Goal or Objective 2014 agile42 | The Agile Coaching Company— Coaching Good Teams to Great www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 22. Agile Strategy Map - Possible Success Factors Possible Success Factors - Skills or Capabilities Sustainable basic training No injuries - Relationships or Interactions - Constraints or Targets Improve classical ski Perform technique Birkebeinertrippelen 2014 Sufficient specific training Good enough equipment agile42 | The Agile Coaching Company— Coaching Good Teams to Great www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 23. Agile Strategy Map - Possible Success Factors Get hart rate watch Necessary Conditions Understand stretching CLarify with family Minimum actions or deliverables needed to Do not overdo it! Strength exersice deliver just enough of a PSF. May contain Allocate enough time nested NCs until actionable backlog items are identified. SATS Membership No injuries Sustainable basic training Perform Improve classical Birkebeinertrippelen 2014 technique ski Get classical course Sufficient specific training Good enough equipment Do spinning in wither Get better bike Access to snow Get ski preparation Use rollerski in gear Plan mountain sommer trips agile42 | The Agile Coaching Company— Coaching Good Teams to Great www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 24. Agile Strategy Map - Possible Success Factors Get hart rate watch Necessary Conditions Understand stretching CLarify with family Minimum actions or deliverables needed to Do not overdo it! Strength exersice deliver just enough of a PSF. May contain Allocate enough time nested NCs until actionable backlog items are identified. SATS Membership No injuries Sustainable basic training Perform Improve classical Birkebeinertrippelen 2014 technique ski Get classical course Sufficient specific training Good enough equipment Do spinning in wither Get better bike Access to snow Get ski preparation gear Use rollerski in Plan mountain sommer trips agile42 | The Agile Coaching Company— Coaching Good Teams to Great www.agile42.com | All rights reserved. Copyright © 2007 - 2012.
  • 25. Thank You ! agile42 | We advise, train and coach companies building software www.agile42.com | All rights reserved. Copyright © 2007 - 2010.
  • 26. Contact and information •  geir.amsjo@agile42.com" •  www.agile42.no " •  www.agile42.com" •  Blog: scrummaster.no" •  Twitter: @gamsjo" agile42 | The Agile Coaching Company— Coaching Good Teams to Great www.agile42.com | All rights reserved. Copyright © 2007 - 2012.