This book provides guidance to hotel managers on running a hotel smoothly and keeping guests and employees happy. It covers all aspects of hotel management, from cleanliness and safety to problem-solving. Written by experienced hotel consultant Gajanan Shirke, it aims to help managers take their skills to the next level. Shirke has over 20 years of experience in hospitality and has trained thousands of professionals. He has authored numerous books on various topics in hotel and restaurant management.

2. • About the Book
• The secret of any successful hotel lies in its manager, pulling all the
threads together behind the scenes. If you can balance several tasks
while keeping a smile on your face, you may have the ability to work
as a hotel general manager. This book guides you on every function
related to a hotel, from hotel cleanliness to guest and employee
safety. It offers guidelines to run a hotel smoothly while handling
problems with a patient and pleasant attitude to keep guests and
employees happy. This book will change the way you did your job; it
will help hotel managers make the final leap to success.

3. • About the Author
• Gajanan Shirke, a hotel consultant, has years of extensive experience in the hospitality industry. His
thirst for learning and aspiration to become a multi-faceted expert in the hotel industry helped him
rise from employment to becoming an independent professional in the hospitality sector. Since his
last assignment as General Manager at Kamat Hotels, he has become a renowned hotel consultant
with a proven track record of developing, training and growing some of the best-known hotels,
restaurants and fast-food joints in the Indian market. He was an appointed as an expert consultant for
The Eighth meeting of the Board of Studies for Hotel Management & Catering Technology. He is a
visiting faculty at various Hotel Management Colleges and has trained over a thousand hospitality
professionals. He has completed numerous pre and post opening hotel consultancies in India and
overseas.
• In order to spread his extensive knowledge to aspiring hotel professionals, Gajanan has penned a
large number of books spanning different segments of the hospitality industry. Starting from his first
book ‘Bar Management and Operations’ published in 2010, he has written 23 books including
Hospitality Management, Food and Beverage Management, Hotel Engineering Management, Front
Office Management, Hotel Housekeeping Management, The Cookery Trilogy: Advance Cookery
Theory, The Cookery Trilogy: Foundation of Cookery, The Cookery Trilogy: The Basic Cookery Book,
Hotel Sales and Marketing, Hospitality Industry Accounting & Fundamentals, Customer Interaction
Excellence in Hospitality, History of Indian Cuisine – Volume 1, History of Indian Cuisine – Volume 2,
Hotel Owner’s Manual, Hotel Security & Prevention, Training Manager’s Manual, Exceptional Service
In Hospitality Six Sigma Way, etc.

4. • Books
• Author : Gajanan Shirke
• Binding: Paperback
• Condition Type: New
• Edition: First
• Gift Wrap: No
• Leadtime to ship in days (default): Usually Ships in 1-2 Days
• Pages: 96
• Publisher: Shroff Publishers & Distributors Pvt. Ltd
• Year: 2018
• Dimensions
• Dimensions (W x H x D): 7 X 4.25 X 0.24 inch