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JOE JOHNSTON
Director of User Experience

Director of R&D
Universal Mind

universalmind.com

joe.johnston@universalmind.com

https://medium.com/@merhl

@merhl

I like candy.
JOE JOHNSTON
Director of User Experience 

Director of R&D
Universal Mind

universalmind.com

joe.johnston@universalmind.com

https://medium.com/@merhl

@merhl

I like candy.
JOE JOHNSTON
Director of User Experience 

Director of R&D
Universal Mind

universalmind.com

joe.johnston@universalmind.com

https://medium.com/@merhl

@merhl

I like candy.
CONTEXTUAL
DESIGN
WHAT IS IT?
Broadly, context can be defined as ‘the interrelated conditions in which something exists or occurs’ 
WHAT THE HELL DOES THAT
MEAN?
WHAT IS THE USER TRYING TO ACCOMPLISH AT 

THAT MOMENT.
3 KEY THINGS MAKE UP
CONTEXTUAL DESIGN
WHERE ARE THEY TRYING TO ACCOMPLISH IT.
WHAT ARE THEY TRYING TO ACCOMPLISH IT ON.
The back story, how did we get here.
MOBILE FIRST
RESPONSIVE WEB DESIGN
CONTEXTUAL DESIGN
sidebar... SoLoMo!
So
Lo Mo
The integration of social networks with inherent mobile location features, including Sensors and Data.
Sensors
Data
ANYTIME AND EVERYWHERE
• Source: “The New Multi-screen World: Understanding Cross-platform Consumer Behavior,”Google, August, 2012, 

http://services.google.com/fh/files/misc/multiscreenworld_final.pdf
SEAMLESSLY WORK TOGETHER
• Source:apple.com iOS 8 

https://www.apple.com/ios/ios8/continuity/
• Source: “When People Use Different Devices,” Luke Wroblewski, November 22, 2011
READ IT LATER (NOW POCKET) IPHONE USERS
WorkMorning CommuteCommute Evening
• Source: “When People Use Different Devices,” Luke Wroblewski, November 22, 2011
READ IT LATER (NOW POCKET) IPAD USERS
Commute EveningWork CommuteMorning
AUDIO IS CONTEXT, SO LISTEN UP.
YOUR CALENDAR IS CONTEXT.
LOCATION IS CONTEXT.
RT @andrewmaier: .@gem_ray I wish the iPhone dictionary was location aware so
it'd pick up street names.
• Source: Andrew Maier @andrewmaier, Twitter, May 7th, 2012.
• Source: Nielsen Connected Devices Study Q2 2012
THE LIVING ROOM IS CONTEXT.
DEVICE IS CONTEXT.
DON’T REMOVE CONTENT, PROGRESSIVELY
ENHANCE IT.
MULTI-SCREEN CONTEXT
Precious, a studio based in
Hamburg, Germany published a
collection of additional
multiscreen categories and
scenarios to help understand and
define strategies for the
multiscreen world.
• Source: http://uxmag.com/articles/designing-for-context-the-multiscreen-ecosystem
IPAD TABLE
A FEW THINGS TO REMEMBER
MOBILE ≠ LOW DOWNLOAD SPEED
CONTEXT ≠ INTENT
BIG MOTHER ≠ BIG BROTHER
THE “JUST RIGHT” EXPERIENCE
Just Right
Satisfaction
THE GOLDILOCKS
PRINCIPLE
• Source: http://en.wikipedia.org/wiki/Goldilocks_principle
WEAR THE USERS SHOES
DOGFOODING
HOW IS IT USED TODAY?
BABY CARROTS APP
In it, you play as a helmeted dude, riding a rocket-powered shopping cart that's REALLY powered by baby carrots.
PAY WITH SQUARE
Geo Based payment
FASHION LIKE
Fashion retailer C&A in Europe started a new initiative called Fashion Like allows people to 'like' certain items of clothing on the
company's Facebook page, and these clicks are collected and displayed on the relevant clothes rack in real-time.
GOOGLE NOW CARDS
An intelligent personal assistant developed by Google. It passively delivers information to the user that it predicts they will want,
based on their search habits.
ALLRECIPES
AllRecipes is an example of a continuous multiscreen experience.
HOW WILL IT BE USED?
CHAMELEON LAUNCHER
Chameleon is an Android Tablet Home Screen that changes to fit your lifestyle. Chameleon Home Screens can be set up based on GPS
locations, WiFi networks and time ranges, allowing you to define which Home Screen is the most relevant for the situation.
ESTIMOTE BEACONS.
Simply stick the sensors in any physical place — such as your retail store — and your app users will benefit from personalized micro-
location based notifications and actions when they walk in to your venue or interact with your products.
DISNEY MAGIC BANDS
MagicBands and cards are all-in-one devices that serve as your “ticket,” “room key” and more. With a MagicBand on your wrist or a
card in your pocket, you’ll travel lighter throughout your vacation.
HUMIN
Humin combines contacts, dialing and voicemail into one app, and uses contextual information to predict who your most important
contacts are, and who you are most likely to want to connect with at any given time.
MYO
MYO lets you use the electrical activity in your muscles to wirelessly control your computer, phone, and other favorite digital technologies.
With a wave of your hand, MYO will transform how you interact with your digital world.
HAPPY, HAPPY, HAPPY
thank you.
joe.johnston@universalmind.com

https://medium.com/@merhl

@merhl


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Contextual Design: Creating the Anytime Everywhere Experience

  • 1.
  • 2. JOE JOHNSTON Director of User Experience
 Director of R&D Universal Mind
 universalmind.com
 joe.johnston@universalmind.com
 https://medium.com/@merhl
 @merhl
 I like candy.
  • 3. JOE JOHNSTON Director of User Experience 
 Director of R&D Universal Mind
 universalmind.com
 joe.johnston@universalmind.com
 https://medium.com/@merhl
 @merhl
 I like candy.
  • 4. JOE JOHNSTON Director of User Experience 
 Director of R&D Universal Mind
 universalmind.com
 joe.johnston@universalmind.com
 https://medium.com/@merhl
 @merhl
 I like candy.
  • 5.
  • 6.
  • 8. WHAT IS IT? Broadly, context can be defined as ‘the interrelated conditions in which something exists or occurs’  WHAT THE HELL DOES THAT MEAN?
  • 9. WHAT IS THE USER TRYING TO ACCOMPLISH AT 
 THAT MOMENT. 3 KEY THINGS MAKE UP CONTEXTUAL DESIGN WHERE ARE THEY TRYING TO ACCOMPLISH IT. WHAT ARE THEY TRYING TO ACCOMPLISH IT ON.
  • 10. The back story, how did we get here. MOBILE FIRST RESPONSIVE WEB DESIGN CONTEXTUAL DESIGN
  • 12. So Lo Mo The integration of social networks with inherent mobile location features, including Sensors and Data. Sensors Data
  • 13. ANYTIME AND EVERYWHERE • Source: “The New Multi-screen World: Understanding Cross-platform Consumer Behavior,”Google, August, 2012, 
 http://services.google.com/fh/files/misc/multiscreenworld_final.pdf
  • 14. SEAMLESSLY WORK TOGETHER • Source:apple.com iOS 8 
 https://www.apple.com/ios/ios8/continuity/
  • 15. • Source: “When People Use Different Devices,” Luke Wroblewski, November 22, 2011 READ IT LATER (NOW POCKET) IPHONE USERS WorkMorning CommuteCommute Evening
  • 16. • Source: “When People Use Different Devices,” Luke Wroblewski, November 22, 2011 READ IT LATER (NOW POCKET) IPAD USERS Commute EveningWork CommuteMorning
  • 17. AUDIO IS CONTEXT, SO LISTEN UP.
  • 18. YOUR CALENDAR IS CONTEXT.
  • 19. LOCATION IS CONTEXT. RT @andrewmaier: .@gem_ray I wish the iPhone dictionary was location aware so it'd pick up street names. • Source: Andrew Maier @andrewmaier, Twitter, May 7th, 2012.
  • 20. • Source: Nielsen Connected Devices Study Q2 2012 THE LIVING ROOM IS CONTEXT.
  • 22. DON’T REMOVE CONTENT, PROGRESSIVELY ENHANCE IT.
  • 23. MULTI-SCREEN CONTEXT Precious, a studio based in Hamburg, Germany published a collection of additional multiscreen categories and scenarios to help understand and define strategies for the multiscreen world. • Source: http://uxmag.com/articles/designing-for-context-the-multiscreen-ecosystem
  • 25. A FEW THINGS TO REMEMBER MOBILE ≠ LOW DOWNLOAD SPEED CONTEXT ≠ INTENT BIG MOTHER ≠ BIG BROTHER
  • 26. THE “JUST RIGHT” EXPERIENCE Just Right Satisfaction THE GOLDILOCKS PRINCIPLE • Source: http://en.wikipedia.org/wiki/Goldilocks_principle
  • 27. WEAR THE USERS SHOES
  • 29. HOW IS IT USED TODAY?
  • 30. BABY CARROTS APP In it, you play as a helmeted dude, riding a rocket-powered shopping cart that's REALLY powered by baby carrots.
  • 31. PAY WITH SQUARE Geo Based payment
  • 32. FASHION LIKE Fashion retailer C&A in Europe started a new initiative called Fashion Like allows people to 'like' certain items of clothing on the company's Facebook page, and these clicks are collected and displayed on the relevant clothes rack in real-time.
  • 33. GOOGLE NOW CARDS An intelligent personal assistant developed by Google. It passively delivers information to the user that it predicts they will want, based on their search habits.
  • 34. ALLRECIPES AllRecipes is an example of a continuous multiscreen experience.
  • 35. HOW WILL IT BE USED?
  • 36. CHAMELEON LAUNCHER Chameleon is an Android Tablet Home Screen that changes to fit your lifestyle. Chameleon Home Screens can be set up based on GPS locations, WiFi networks and time ranges, allowing you to define which Home Screen is the most relevant for the situation.
  • 37. ESTIMOTE BEACONS. Simply stick the sensors in any physical place — such as your retail store — and your app users will benefit from personalized micro- location based notifications and actions when they walk in to your venue or interact with your products.
  • 38. DISNEY MAGIC BANDS MagicBands and cards are all-in-one devices that serve as your “ticket,” “room key” and more. With a MagicBand on your wrist or a card in your pocket, you’ll travel lighter throughout your vacation.
  • 39. HUMIN Humin combines contacts, dialing and voicemail into one app, and uses contextual information to predict who your most important contacts are, and who you are most likely to want to connect with at any given time.
  • 40. MYO MYO lets you use the electrical activity in your muscles to wirelessly control your computer, phone, and other favorite digital technologies. With a wave of your hand, MYO will transform how you interact with your digital world.