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Prepared
September 2011




MOBILE APPS A
GAME CHANGER
FOR LUXURY
BRANDS.
ABOUT FUTUREBOOKS




                         We officially started in
                         May 2011. One of
                         Singapore’s first to
                         embrace cloud
                         computing in the
                         accounting industry.




www.futurebooks.com.sg
ABOUT FUTUREBOOKS




                         We put together
                         research reports to
                         help clients
                         understand their
                         industry better.




www.futurebooks.com.sg
ABOUT FUTUREBOOKS




                         We help you to market
                         and sell your business.




www.futurebooks.com.sg
INDUSTRY
ANALYSIS OF
THE LUXURY
MARKET
NEW MARKETS




                                                                         China to account for
                                                                         20-50% of the consumer
                                                                         luxury market by 2015.




Source: Resurgence in demand for luxury goods, 2011 KPMG International
Cooperative (“KPMG International”), a Swiss entity.




www.futurebooks.com.sg
NEW CONSUMERS




                                                                         Emerging consumers are
                                                                         young singles with stable
                                                                         income.




Source: Resurgence in demand for luxury goods, 2011 KPMG International
Cooperative (“KPMG International”), a Swiss entity.




www.futurebooks.com.sg
NEW CHANNELS




                                                                         Digital branding will
                                                                         become the focus. 100
                                                                         million Chinese will
                                                                         own an iPhone 5 by
                                                                         2015.



                                                                         50% of consumers from
                                                                         China and South Korea
                                                                         spent 11% of salary
                                                                         online shopping.

Source: Resurgence in demand for luxury goods, 2011 KPMG International
Cooperative (“KPMG International”), a Swiss entity.




www.futurebooks.com.sg
NEW INNOVATION




                                                                         8% year-on-year decline
                                                                         in industry sales.




                                                                         Consumers are more
                                                                         discerning, focusing on
                                                                         value.


Source: Resurgence in demand for luxury goods, 2011 KPMG International
Cooperative (“KPMG International”), a Swiss entity.




www.futurebooks.com.sg
KEY PLAYERS
IN THE LUXURY
MARKET
TOP 3 PLAYERS IN
LUXURY MARKET




                                                                                                                                             Revenues of top luxury
                                                                                                                                             players (US$billions)




  Source: Company websites and Capital IQ
  Note: The top 10 global luxury goods players have been listed on the basis of their revenues. PPR SA revenues for 2009 and 2010 have been restated
  for the reclassification of Conforama under “Discontinued operations” and the restatements of Puma Greece in accordance with IAS 8. Safilo Group
  SA revenues for 2010 are unaudited.




www.futurebooks.com.sg
COMMONALITIES ACROSS
ALL 3 BRANDS




                         All 3 are conglomerates
                         (multiple brands, spread
                         across multiple sectors
                         of luxury market)




www.futurebooks.com.sg
COMMONALITIES ACROSS
ALL 3 BRANDS




www.futurebooks.com.sg
COMMONALITIES ACROSS
ALL 3 BRANDS




                                             Gross profit margins
                                             are 50-65%.




                                             Marketing and sales
                                             eats 50% of gross
                                             margins - very high
                                             compared to other
                                             consumer industries.

  Source: LVMH company annual reports 2010




www.futurebooks.com.sg
THE BIG QUESTION




CAN MOBILE
REDUCE COST OF
MARKETING?
www.futurebooks.com.sg
THE BIG ANSWER




YES.
www.futurebooks.com.sg
HOW MOBILE WILL
CHANGE LUXURY
MOBILE SOLVES MULTIPLE
PAIN POINTS




                         The desktop has let
                         down the luxury
                         experience for
                         consumers and brands.




                         The PC is transactional,
                         unintuitive, impersonal.




www.futurebooks.com.sg
MOBILE SOLVES MULTIPLE
PAIN POINTS


                         Mobile phones instead
                         deliver a rich, personal,
                         tactile experience –
                         perfect for luxury goods.




www.futurebooks.com.sg
MOBILE SOLVES MULTIPLE
PAIN POINTS




www.futurebooks.com.sg
LUXURY PRINT
MAGAZINE TITLES
AND BRANDS TO
CONVERGE
PRINT FACES NEW
COMPETITORS




                         Online retailers have an
                         edge over brands and
                         luxury titles.




www.futurebooks.com.sg
ADVERTISING TRENDING
TOWARDS PAY FOR PERFORMANCE




www.futurebooks.com.sg
PRINT TITLES WEIGHTING
PRIORITY AND EFFORT

 High traffic. High touch.   High traffic. Private               Low traffic. Backup for
 Magazine points to          vents, photos, highlights,          people without smart
 content in app.             wish lists, virtual goods.          phone or print edition.




                                     Turn back time.




                                                             
                             

                                     Move the hands of the
                                     watch backwards and
                                     forwards




www.futurebooks.com.sg
POSSIBILITIES
FOR RICH AND
INTIMATE
MOBILE APPS
MOBILE PURCHASE OF
CUSTOM CONTENT




www.futurebooks.com.sg
MOBILE PURCHASE OF
CUSTOM CONTENT



                             “I’ll read it
                             on the plane.”


                         
                             “You can buy
                             directly from
                             articles”.




www.futurebooks.com.sg
MOBILE PURCHASE OF
CUSTOM CONTENT



                                         “I added a
                                         few to my
                                         favourites.”
                             100 Prada
                            bags


                                         “Hmmm. Your
                                         birthday is
                                         coming up”.




www.futurebooks.com.sg
MOBILE PURCHASE OF
LUXURY GOODS




  http://www.marketingvox.com/luxury-mobile-users-ready-to-embrace-big-purchases-049543/




www.futurebooks.com.sg
MOBILE PURCHASE OF
LUXURY GOODS



                         “I’m at the
                         airport. Want
                         that Prada
                         but don’t
                         want to carry it.”




                         “Buy it
                         via mobile
                         and carry
                         less”




www.futurebooks.com.sg
VIRTUAL LUXURY GOODS




  http://blogs.which.co.uk/mobile/uncategorized/mobile-sales-of-%E2%80%98virtual-goods%E2%80%99-increase-by-400/




www.futurebooks.com.sg
VIRTUAL LUXURY GOODS




                                       “Remind me
                                       what it looks
    Your                 Your garage   and feels like.”
    wardrobe

                                       “I’ll own a
                                       real one
                                       soon.”




www.futurebooks.com.sg
PRIVATE EVENTS




www.futurebooks.com.sg
PRIVATE EVENTS




                                            “You need an
                                            invite code
                         By                 to access
                         invitation         events”.

                         only.
                                            “Thanks for
                          Invite a friend
                                            inviting me.
                                            This is
                                            exclusive.”




www.futurebooks.com.sg
QR TRIGGER WELCOME
CUSTOM CONTENT




  http://www.technologyreview.com/communications/23369/




www.futurebooks.com.sg
QR TRIGGER WELCOME
CUSTOM CONTENT




                             “Welcome to the clan.
                             Here’s some tips on




                         
                    


                             making the most of your
                             new LV.”




www.futurebooks.com.sg
STAY IN TOUCH WITH
FUTUREBOOKS




                         Email us at
                         inquiry@futurebooks.com.sg




                         Follow us
                         twitter/futureb00ks




www.futurebooks.com.sg
TERMS OF USE




www.futurebooks.com.sg

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Futurebooks luxury industry analysis

  • 1. Prepared September 2011 MOBILE APPS A GAME CHANGER FOR LUXURY BRANDS.
  • 2. ABOUT FUTUREBOOKS We officially started in May 2011. One of Singapore’s first to embrace cloud computing in the accounting industry. www.futurebooks.com.sg
  • 3. ABOUT FUTUREBOOKS We put together research reports to help clients understand their industry better. www.futurebooks.com.sg
  • 4. ABOUT FUTUREBOOKS We help you to market and sell your business. www.futurebooks.com.sg
  • 6. NEW MARKETS China to account for 20-50% of the consumer luxury market by 2015. Source: Resurgence in demand for luxury goods, 2011 KPMG International Cooperative (“KPMG International”), a Swiss entity. www.futurebooks.com.sg
  • 7. NEW CONSUMERS Emerging consumers are young singles with stable income. Source: Resurgence in demand for luxury goods, 2011 KPMG International Cooperative (“KPMG International”), a Swiss entity. www.futurebooks.com.sg
  • 8. NEW CHANNELS Digital branding will become the focus. 100 million Chinese will own an iPhone 5 by 2015. 50% of consumers from China and South Korea spent 11% of salary online shopping. Source: Resurgence in demand for luxury goods, 2011 KPMG International Cooperative (“KPMG International”), a Swiss entity. www.futurebooks.com.sg
  • 9. NEW INNOVATION 8% year-on-year decline in industry sales. Consumers are more discerning, focusing on value. Source: Resurgence in demand for luxury goods, 2011 KPMG International Cooperative (“KPMG International”), a Swiss entity. www.futurebooks.com.sg
  • 10. KEY PLAYERS IN THE LUXURY MARKET
  • 11. TOP 3 PLAYERS IN LUXURY MARKET Revenues of top luxury players (US$billions) Source: Company websites and Capital IQ Note: The top 10 global luxury goods players have been listed on the basis of their revenues. PPR SA revenues for 2009 and 2010 have been restated for the reclassification of Conforama under “Discontinued operations” and the restatements of Puma Greece in accordance with IAS 8. Safilo Group SA revenues for 2010 are unaudited. www.futurebooks.com.sg
  • 12. COMMONALITIES ACROSS ALL 3 BRANDS All 3 are conglomerates (multiple brands, spread across multiple sectors of luxury market) www.futurebooks.com.sg
  • 13. COMMONALITIES ACROSS ALL 3 BRANDS www.futurebooks.com.sg
  • 14. COMMONALITIES ACROSS ALL 3 BRANDS Gross profit margins are 50-65%. Marketing and sales eats 50% of gross margins - very high compared to other consumer industries. Source: LVMH company annual reports 2010 www.futurebooks.com.sg
  • 15. THE BIG QUESTION CAN MOBILE REDUCE COST OF MARKETING? www.futurebooks.com.sg
  • 18. MOBILE SOLVES MULTIPLE PAIN POINTS The desktop has let down the luxury experience for consumers and brands. The PC is transactional, unintuitive, impersonal. www.futurebooks.com.sg
  • 19. MOBILE SOLVES MULTIPLE PAIN POINTS Mobile phones instead deliver a rich, personal, tactile experience – perfect for luxury goods. www.futurebooks.com.sg
  • 20. MOBILE SOLVES MULTIPLE PAIN POINTS www.futurebooks.com.sg
  • 21. LUXURY PRINT MAGAZINE TITLES AND BRANDS TO CONVERGE
  • 22. PRINT FACES NEW COMPETITORS Online retailers have an edge over brands and luxury titles. www.futurebooks.com.sg
  • 23. ADVERTISING TRENDING TOWARDS PAY FOR PERFORMANCE www.futurebooks.com.sg
  • 24. PRINT TITLES WEIGHTING PRIORITY AND EFFORT High traffic. High touch. High traffic. Private Low traffic. Backup for Magazine points to vents, photos, highlights, people without smart content in app. wish lists, virtual goods. phone or print edition. Turn back time.   Move the hands of the watch backwards and forwards www.futurebooks.com.sg
  • 26. MOBILE PURCHASE OF CUSTOM CONTENT www.futurebooks.com.sg
  • 27. MOBILE PURCHASE OF CUSTOM CONTENT “I’ll read it on the plane.”  “You can buy directly from articles”. www.futurebooks.com.sg
  • 28. MOBILE PURCHASE OF CUSTOM CONTENT “I added a few to my favourites.” 100 Prada  bags “Hmmm. Your birthday is coming up”. www.futurebooks.com.sg
  • 29. MOBILE PURCHASE OF LUXURY GOODS http://www.marketingvox.com/luxury-mobile-users-ready-to-embrace-big-purchases-049543/ www.futurebooks.com.sg
  • 30. MOBILE PURCHASE OF LUXURY GOODS “I’m at the airport. Want that Prada but don’t want to carry it.” “Buy it via mobile and carry less” www.futurebooks.com.sg
  • 31. VIRTUAL LUXURY GOODS http://blogs.which.co.uk/mobile/uncategorized/mobile-sales-of-%E2%80%98virtual-goods%E2%80%99-increase-by-400/ www.futurebooks.com.sg
  • 32. VIRTUAL LUXURY GOODS “Remind me what it looks Your Your garage and feels like.” wardrobe “I’ll own a real one soon.” www.futurebooks.com.sg
  • 34. PRIVATE EVENTS “You need an invite code By to access invitation events”. only. “Thanks for Invite a friend inviting me. This is exclusive.” www.futurebooks.com.sg
  • 35. QR TRIGGER WELCOME CUSTOM CONTENT http://www.technologyreview.com/communications/23369/ www.futurebooks.com.sg
  • 36. QR TRIGGER WELCOME CUSTOM CONTENT “Welcome to the clan. Here’s some tips on   making the most of your new LV.” www.futurebooks.com.sg
  • 37. STAY IN TOUCH WITH FUTUREBOOKS Email us at inquiry@futurebooks.com.sg Follow us twitter/futureb00ks www.futurebooks.com.sg