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Product Ownership
vs. Product
Management
Flavius Ștef
Agile Software Meetup
Timișoara, May 2017
V1.0
Who Am I?
VP Engineering
Product Owner for Hyper Series
Who are you?
Doing Agile?
Work in team with PO role?
Are you a PO?
The Product Owner
“Clearly expressing Product
Backlog items”
“Ordering the items in the Product
Backlog”
“Optimizing the value of the work”
“Ensuring that the Product
Backlog is visible, transparent,
and clear”
“Ensuring the Development Team
understands”
The Product Owner
Execution oriented
Image: https://techieprincesa.files.wordpress.com/2013/07/scrum.png
But in fact…
Scrum elements
Execution Others
This talk
The missing 70%
Learn
What should we
build?
Prioritize
In what order?
Build
How can I lead
the team?
Promote
How can we let
the world know?
Learn
What should we build?
From competition
Case Studies
Datasheets
Whitepapers
Social Media Website Demo
Create Account
Top questions
• What are the two top competitors?
• Pricing
• Market positioning
• Penetration strategy
• Use cases
• Features
• Unique selling proposition
• What are substitute technologies / upcoming companies?
From analysts: news outlets
From analysts: research firms
From clients
• In-house events (Partner Gala)
• Quick 30’ call (Skype, WebEx, GoToMeeting)
• Send surveys (123ContactForm)
• Site analytics, log aggregation
• Set up public demo
• CRM/ERP/business systems reports
• Usability testing
From failure: technical support systems
Prioritize
In what order?
A lot of
people to
listen to
• CEO
• Marketing
• Tech. support
• Engineering
• Sales
• Customers
• Analysts
• Competition
How to make money from our product?
• When people buy our
product, why do they?
• When they don’t, why don’t
they?
• Where do you lose people in
the funnel? Awareness,
conversion, on-boarding,
retention?
Justify the need Business Model Canvas
Lean Canvas
How does the
user solve the
same problem
today?
Avoid solutions
looking for a
problem
Tame the HiPPO
1. Start from strategy
2. List all alternatives
3. Discuss (and maybe score)
4. Choose
Think different
Build
How can I lead the team?
Build shared knowledge
• Talk from CTO to junior QA
• Synthesize what you’ve learned
• Explain priorities
• Everyone should understand
context in order to contribute
• UX: workflows
• Engineering: new technologies
• QA: edge cases, inconsistencies
Add detail where it’s needed
• Short spec
• Paper prototype
• Interactive prototype
• Design guidelines
Document
Waste
Rework
Waste
Idealized version
Discovery Track
- business case
- architecture
- interaction
Delivery Track
- visual design
- coding
- testing
Iteration 6
Iteration 5 Iteration 6
Iteration 7
Engage people to
give early feedback
A/B testing
Don’t wait two weeks to give feedback
Not just the product, the whole product
Promote
How can we let the world know?
Start with the end in mind
Newspaper of the
future
Jun 25
Next
year
3 RON
Just released: version 3.0 of
<product_name> Nunc accumsan porta dui et
ullamcorper. Mauris maximus,
erat et malesuada auctor, lacus
ligula sodales purus, ac aliquet
leo libero vel ex. Aenean nec eros
vel velit congue malesuada.
Maecenas ullamcorper felis lacus,
vel porta orci dignissim eget.
Maecenas sed nunc at velit
pharetra porta.
Nullam metus ex, pretium non
interdum at, congue non ex.
Fusce at velit feugiat, suscipit ex
sit amet, convallis orci. Morbi
pulvinar sem at nisi sagittis, vitae
dictum mi porta. Maecenas
vestibulum sapien massa, sit
amet condimentum libero
venenatis nec. Vestibulum in
feugiat massa. Nullam in neque
tellus.
What is your go-to-market strategy?
Work with marketing, sales
• Translate new features into benefits
• Provide summary of new product/release/feature
• Review copy
• Participate in webinars
• Promote at trade shows, exhibitions
• Write blog posts
• Record mini-demos
• Hold client demos
In a nutshell
Learn
• Competition
• Analysts
• Clients
• Failure
Prioritize Build Promote
• Follow money
• Justify need
• Tame the
HiPPO
• Think different
• Specify
details
• Double track
• Early
feedback
• Whole
• Start from end
• Go-to-market
strategy:
sales,
marketing
The one fundamental agile skill
Thank you!
Mail: flavius.stef@gmail.com
Web: http://mozaicworks.com/author/flavius-stef/
Twitter: @flaviusstef
Slideshare: https://www.slideshare.net/fstef

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Product ownership versus product management

  • 1. Product Ownership vs. Product Management Flavius Ștef Agile Software Meetup Timișoara, May 2017 V1.0
  • 2. Who Am I? VP Engineering Product Owner for Hyper Series
  • 3. Who are you? Doing Agile? Work in team with PO role? Are you a PO?
  • 4. The Product Owner “Clearly expressing Product Backlog items” “Ordering the items in the Product Backlog” “Optimizing the value of the work” “Ensuring that the Product Backlog is visible, transparent, and clear” “Ensuring the Development Team understands”
  • 5. The Product Owner Execution oriented Image: https://techieprincesa.files.wordpress.com/2013/07/scrum.png
  • 6. But in fact… Scrum elements Execution Others This talk
  • 7. The missing 70% Learn What should we build? Prioritize In what order? Build How can I lead the team? Promote How can we let the world know?
  • 10. Top questions • What are the two top competitors? • Pricing • Market positioning • Penetration strategy • Use cases • Features • Unique selling proposition • What are substitute technologies / upcoming companies?
  • 13. From clients • In-house events (Partner Gala) • Quick 30’ call (Skype, WebEx, GoToMeeting) • Send surveys (123ContactForm) • Site analytics, log aggregation • Set up public demo • CRM/ERP/business systems reports • Usability testing
  • 14. From failure: technical support systems
  • 16. A lot of people to listen to • CEO • Marketing • Tech. support • Engineering • Sales • Customers • Analysts • Competition
  • 17. How to make money from our product? • When people buy our product, why do they? • When they don’t, why don’t they? • Where do you lose people in the funnel? Awareness, conversion, on-boarding, retention?
  • 18. Justify the need Business Model Canvas Lean Canvas How does the user solve the same problem today? Avoid solutions looking for a problem
  • 19. Tame the HiPPO 1. Start from strategy 2. List all alternatives 3. Discuss (and maybe score) 4. Choose
  • 21. Build How can I lead the team?
  • 22. Build shared knowledge • Talk from CTO to junior QA • Synthesize what you’ve learned • Explain priorities • Everyone should understand context in order to contribute • UX: workflows • Engineering: new technologies • QA: edge cases, inconsistencies
  • 23. Add detail where it’s needed • Short spec • Paper prototype • Interactive prototype • Design guidelines Document Waste Rework Waste
  • 24. Idealized version Discovery Track - business case - architecture - interaction Delivery Track - visual design - coding - testing Iteration 6 Iteration 5 Iteration 6 Iteration 7
  • 25. Engage people to give early feedback
  • 27. Don’t wait two weeks to give feedback
  • 28. Not just the product, the whole product
  • 29. Promote How can we let the world know?
  • 30. Start with the end in mind Newspaper of the future Jun 25 Next year 3 RON Just released: version 3.0 of <product_name> Nunc accumsan porta dui et ullamcorper. Mauris maximus, erat et malesuada auctor, lacus ligula sodales purus, ac aliquet leo libero vel ex. Aenean nec eros vel velit congue malesuada. Maecenas ullamcorper felis lacus, vel porta orci dignissim eget. Maecenas sed nunc at velit pharetra porta. Nullam metus ex, pretium non interdum at, congue non ex. Fusce at velit feugiat, suscipit ex sit amet, convallis orci. Morbi pulvinar sem at nisi sagittis, vitae dictum mi porta. Maecenas vestibulum sapien massa, sit amet condimentum libero venenatis nec. Vestibulum in feugiat massa. Nullam in neque tellus.
  • 31. What is your go-to-market strategy?
  • 32. Work with marketing, sales • Translate new features into benefits • Provide summary of new product/release/feature • Review copy • Participate in webinars • Promote at trade shows, exhibitions • Write blog posts • Record mini-demos • Hold client demos
  • 33. In a nutshell Learn • Competition • Analysts • Clients • Failure Prioritize Build Promote • Follow money • Justify need • Tame the HiPPO • Think different • Specify details • Double track • Early feedback • Whole • Start from end • Go-to-market strategy: sales, marketing
  • 34. The one fundamental agile skill
  • 35. Thank you! Mail: flavius.stef@gmail.com Web: http://mozaicworks.com/author/flavius-stef/ Twitter: @flaviusstef Slideshare: https://www.slideshare.net/fstef

Notas do Editor

  1. how does your product bring money to the company. what are the levers you must pull to make more. what’s your biggest bottleneck currently? awareness/conversion/on-boarding/retention
  2. shorten to a checklist that would be useful for your org / release. less gut feeling, more business case
  3. This is where we break away from traditional agile advice, which is more concentrated on listening to the users.
  4. Eg. UX: 5 vms vs 100 vms
  5. For one release we had a problem to come up with a coherent message
  6. Not my problem, I just build things