36. Benefits
Points: Food and Beverage
Free High-Speed Internet – Radisson Worldwide, all brands in North America
Online Booking Points Bonus
No Blackout Dates
Complimentary Room Upgrade
Point Bonus
Elite Roll Over Nights
Early Check In / Late Check Out
Elite Customer Service Line
In-Room Welcome Gift
Free Continental Breakfast
Concierge Service – Coming soon
41. 2009 2011 Increase Segment Focus
Americas 36 54 50% Business
Europe, Middle East Group & Meetings
and Africa
89 104 17%
Leisure
Asia Pacific 44 68 55% Airline
TOTAL 169 226 34% Government
Dedicated select service brand
sales team – North America
42.
43.
44. (USD Million) 2010 2011 Change
Groups & Meetings 157 192 23%
Business Transient 352 387 10%
TOTAL 509 579 14%
45. 40
Million
40
120 40
Million
Million
160 Million USD
Million
400
Million
USD