INDRA USA Dec 2013

Indra USA
SAP Capabilities Presentation

Dec 2013

INDRA

INTRODUCTION

 The goal of this document is to present:

A GLOBAL INNOVATION COMPANY

– Indra Corporate Presentation
– Indra global presence – SAP relationship
– Options to explore opportunities for SAP LATAM

2

AGENDA
01 Overview
02 History
03 SAP Relationship
04 Skills in ERP & Skills outside ERP

 Skills in Core ERP
 Skills Outside ERP (Mobility, Cloud, Hana & etc.)

 Functional
 Technical
 AMS & Remote support in South America
08 SAP References


05 Delivery Model
06 Indra Presence in the Americas
07 Offshore / Nearshore capabilities

3

INDRA

OVERVIEW
 Multinational IT Company: One of the main
SI’s in Europe and LATAM
2nd largest publicly traded European IT Company

 3,000 M€ in sales (2012)
 ~50% international markets

 40,000+ professionals
83% graduated and high qualification
More than 40 nationalities

 118 countries
 550 M€ invested in R+D+i in three years
Cooperation with more than 150 universities
and research centers

Offer Distribuition
Business Model
Offer

Market
Consulting

Solutions

Solutions
73%

Energy & Industry

Own Solutions
Third part solutions
System Integration and
development

Financial Services
Public Adm. &
Healthcare

Network

Europe
43%

Telecom & Media

Americas
40%

Others
17%

Services

AM

Outsourcing

Transportation &
Traffic

BPO
Other


Services
27%

Defense & Security
4

INDRA

WHO WE ARE
The premier technology company in Spain and a
leading multinational in Europe and in the Americas
40,000 professionals

118 countries

Own solutions and technology
Differential business model based on Innovation


Revenues: M3,000€

5

AMBITION determination
culture of
commitment
Talent OPEN Own solutions
ACTIONABLE STRATEGY

Entrepreneurial organization


clear goals

6

INDRA

HISTORY

Incorporation of Indra as it is know today.

Indra’s IPO in the Madrid Stock Exchange.

Acquisition of Azertia and Soluziona.

Acquisition of Politec.
Global company with references in 5 continents.
Exceeded all quarterly financial targets since its IPO.


1921
1993
1999
2006
2011

Incorporation of the first company that later become
Indra.

7

INDRA

LEADERSHIP AND …
More than 1,200 air traffic

facilities management in 90 countries

Information systems supporting
More than 3,400

240+ million mobile phone users

km of land and maritime border monitored

150,000 electronic prescriptions managed daily with Indra systems
utility companies around the world use Indra solutions

More than 300

elections for over 2 billion voters

More than 100

cities around the world entrust the management,
safety and development of their public transport networks to Indra
Indra manages more than 70%

of airlines revenues in Latam


More than 140

8

INDRA

OPEN AND INNOVATIVE ORGANIZATION

Main business partners
Knowledge Institutions

Business Partners
Universities
Professionals

Providers

Society

Awards and certifications

Research centers


CLIENTS

9

SAP Partnership

SAP in INDRA

SAP Relationship

End-to-End
Proposal:
Global Delivery

Centralized
Management

 In 2011, Indra signed the SAP Global Partnership agreement (group of highly skilled global
service providers made up of less than 30 organizations around the world)

ENERGY

TRANSPORT

 Regional customer satisfaction
Awards (Brazil) 2011
 Esperansap Awards 2011

Bundling
TMS – Tourism
IS-OIL
Education (based on
SLcM)
Hana (In Memory)

TRM -Taxes
Products
running on
SAP

SAP
Industry
Solutions

IS-PS – IFMIS

Mobility (Sybase)

These strategic initiatives are combined with other
classical opportunities (ERP / HCM / AM)

 SAP’s “Go To Market” partner for
localization services for
SAP/Crossgate E-Invoicing solutions
for LATAM
 Bundling” – Joint Strategy “end-toend” offer through the integration
of SAP products and Indra.
Industries: Health, Energy and
Transport
 Indra's Own Products under SAP
Technology:
– SIGEFI (Finance Management
SYSTEM-HANA)
– Mobile Solutions under Sybase
technology


HEALTH

 SAP’s “Go To Market” partner for
LATAM localization and SAP GRC
NFe solution- on-premise SAP
solution for Brazil E-Invoice

10

10

INDRA IN BRAZIL

STRONG PARTNERSHIP WITH SAP


Part of the Partner Workforce Council



Classified as Global Partner for the SAP Consulting
Partner Program



Recognized in 2012 in the SAP Award of Excellence 2011:



Top Rating in Customer Satisfaction Survey



Largest investor in the Esperansap Program

The first Application Management Services SAP-Certified Provider in Latin America



SAP Business Objects Partner



Sybase Partner



Recognized in 2010 in the SAP Award of Excellence 2009 as the Best SAP Services Partner



Recognized in 2009 in the SAP Award of Excellence 2008 as the Largest Investor in Training




11

INDRA’S CENTRES OF EXCELLENCE

… WITH STRONG AREAS OF EXPERTISE…
BA (Business Analitycs)

Analytics Platform:
Descriptive & Predictive Analytical Solutions
Business Data Representation
Business Solutions

ERP (Enterprise Resource Planning)

INTEGRATED
OFFERING

Business Management
Facility Management

Sustainability solutions

HCM (Human Capital Management)
Payroll & personnel adm.
Organization management
Health & Safety
Compensation & Benefits
Workforce planning

Shifts scheduling
Learning Management
Talent Management
(performances, career &
succession plans, …)

CRM (Costumer Relationship Managment)
SPECIALISATION
AND
PRODUCTIVITY

Customer 360º
Marketing & Campaigns
Multichannel, IR and mobility
Social Netwoirking

Contact Center and IVR/VRU
Workforce management
Recording solutions
Automation services

ECM (Enterprise Content Management)
Lifecycle Content Mgmt
Transactional Content
Mgmt
eCommerce
Enterprise n.0
Web Content Mgmt

User & Costumer
Experience
Mobility
Geospatial
Emerging Technologies

ARCHITECTURE (Architectures &
IT Consultancy
IT Governance
Testing

Cloud Solutions
Real time
Architechture…

Platforms)


CENTRES
OF
EXCELLENCE

EXCELLENCE AND
INNOVATION

12


… AND WIDE COVERAGE OF

PRODUCTS…

BA (Business Analytics)
SAP BI (BW/BO)


INTEGRATED
OFFERING

SAP ERP ECC

SAP Industry Solutions
IS-Oil &Gas, IS-Public Sector
TRM, SLcM, IS-U.

SAP HCM, EHS / ORM / Sustainability,
SuccessFactors

CRM (Costumer Relationship Management)
SAP CRM
SPECIALISATION
AND
PRODUCTIVITY

SAP Mobile Applications

ARCHITECTURE


CENTRES
OF
EXCELLENCE

EXCELLENCE AND
INNOVATION

Database and Technology (HANA)
13


… AND OTHER PRODUCTS.
BA (Business Analitycs)

INTEGRATED
OFFERING


CRM (Costumer Relationship Managment)
SPECIALISATION
AND
PRODUCTIVITY


ARCHITECTURE (Architectures &
Platforms)


CENTRES
OF
EXCELLENCE

EXCELLENCE AND
INNOVATION

14


Strategic Offer - HANA
SAP HANA is a preset appliance compiled for a specific hardware of our partners (HP, IBM,
Fujitsu, Cisco, DELL) which allows analyzing real time information, with a high performance,
in large volumes
HANA application scenarios are:

m/p

•
•
•

Data Warehouse: SAP BW on HANA
RealTime accelerators on SAP
modules/products
Application development platform

Current strategy approach

•
•
•

Indra has reached a Coselling Agreement with SAP Spain,
as a result of which some joint actions outsourced to client
are being undertaken, focused on this phase in the SAP BW
scenario.
Agreements have been signed with IBM and Fujitsu to
generate joint proposals. Indra has available in the CAAT
IBM machines with SAP HANA installed to perform demos
and POC.
Licenses have been sold to Abarrotera del Duero (Merza
Group) in Mexico to migrate to BW on HANA.

Next steps

•
•
•
•

To close pilot projects and projects with stakeholders
Extension of the co-selling agreement on an international level
Targeting to the utilities and transport sector. Development of
specific applications for the business.
Conceptualization of the range of services of SAP HANA as
SaaS in Spain

Indra is:
Referral Partner in
SAP HANATM

On-going opportunities


c/p

15


Strategic Offer - Cloud
The centre of Excellence for Architecture offers their Cloud Solution portfolio
through their Cloud Expert Centre.

•Cloud Assessment
•OpTImiza (Cloud
Thermometre)

Solutions for
Transformation to
Cloud
•Private Cloud
Infrastructure
•Migration of
applications to Cloud
•iDynamics: Indra’s
Cloud reference
Architecture
•Indra’s G© PaaS
platform (Previously
from gnúbila)

SaaS &
Marketplaces
•Indra’s SaaS
Solutions for SME
•Marketplace
solutions through
Indra Cloud Broker


Cloud Consulting

16


Strategic Offer - Mobility

Professionals in Spain
Expert consultants in design
methodologies of Mobility
solutions.

> 10

Years of experience
From WAP 1.0 to HTML5

Technical experts in the
development and implementation
of mobility solutions in native
platforms and open standards.

Solutions for clients like ENCE, Mapfre
Assistance, Renfe, Madrid City
Council, Vodafone, BBVA, City of
Energy, etc.

Full offering
Integral Solutions
Differential solutions
designed by the best market
practices.
Functional specialization for
vertical sectors
Technological mastery of all
platforms (IOS, Android,
Symbian, HTML5, Windows
Phone).

Alliances with SAP, Apple, Google, Nokia,
Microsoft, Motorola…


> 80

17


Strategic Offer - Sustainability
“YES to innovation: this commitment to Innovation is the way to the companies economic
sustainability, which must be linked to social and environmental sustainability, the
performance triple level of any organization,...”
Javier Monzón
Chairman of Indra

Global approach with technological base on three dimensions
Environmental
Dimension
• Sustainable building
Environmental
management systems
• Management of
emissions and footprint
calculation
Control and
measurement systems

• Human capital development

• Energy and climate
change

Technology

• Inclusion
• Relationship with the
community

• Emission
management
• Lifecycle and
recycling

• Occupational Health
and Safety

• Responsibility on
products/services

• Water
management

• Technological
accessibility

• Diversity Management
Systems

• Healthcare
• Work ethic

Economic Dimension

Technology

• Corporate Government
• Risk control

• Participation and listening systems

• Dialogue with
stakeholders/transparency

Indra implements SAP
sustainability portfolio
(SuPM, ORM, EHS, EC)

• CR report and management
• Business Excellence Management
Systems

• Quality of products/
services

• GRC systems (Governance, risk and
compliance)

• Security and safety


Technology

Social Dimension

18

INDRA

GLOBAL PRODUCTION AND
DELIVERY MODEL
75 Centers of Excellence and Software Labs in 45 cities
Highest standards of quality management and environment
UNE-EN
ISO 9001
PECAL
2210
UNE-EN
9100
Melhores
práticas
ITIL

CMMi 3 - 5

UNE-ISO
IEC 20000-1
UNE-EN
166002
UNE-EN
ISO 14001
Regl.
Europeo
761/2001
(EMAS)


UNE-ISO
IEC 27001

19

INDRA IN SAP

Resources and international presence
Europe

46,6%

50%

Indra & SAP are developing a
new global service
model, based on Indra’s
knowledge and resources
deployed in factories around
the world.
Advantages of this model are:

•

•
•

Reduction of “Time to
market” due to resource
availability around the world
in different time zones
(Europe-Latam)
Cost optimization

Re-use of best practices and
experiences

Czech Republic
Slovakia
Spain
Portugal

Mexico
Guatemala
El Salvador
Costa Rica
Colombia
Brazil
Chile
Argentinean
Panama

3.4%

The
Philippines

Morocco
Kenya
Zambia


More than 2,500
consultants and
technicians around the
world
New Global Service Model

Rest

Latam

20

SAP in INDRA

Global Vision
 The business model that Indra has regarding SAP, is based on the following pillars:
– Close relationship Indra-SAP. Relationship that has strengthened over the years (greater
recognition) and has evolved into implementation of joint strategies.
– Global Delivery Model. Our global delivery model ensures a quality and efficient service.
– Centralized Management. Indra manages its accounts in a global way, keeping an overall
view of the customer in order to meet their expectations.













Service Catalog: From Strategic
Consultancy until Outsourcing
All kind of projects coverage
Different development centers
worldwide, operating virtually as a
single center. Main development centers:
Argentina, Spain and Brazil
More than 2500 SAP expert
consultants
Average annual increase of 20% over the
past 3 years

First position in the matrix of SAP partners Iberia
Very close relationship SAP-Indra: SAP Global Partner
Indra is seen as a key partner for strong SAP planned expansion in LATAM and
emerging markets worldwide
Direct contact with SAP in all regions, at the executive level

End-to-End Value
Proposition:
Global Delivery

Centralized
Management






Single Account
Manager worldwide
Different geography
work centers, and
centralized
management and
accountability
Global view of the
account: Identification
of specific needs


SAP Partnership

21

21

SAP Partnership

SAP in INDRA

Delivery Model

End-to-End
Proposal:
Global Delivery

Centralized
Management

Global production and delivery model:
 Best Practices [75 development centers + 40 cities SW Labs 24x7]
 Global Project Experience
GLOBAL MANAGEMENT OFFICE
 Management
 Analysis

Local TEAM

 Design
 Development

Indra
Software
Factory

 Optimal sourcing destination based on various
criteria
 Balancing local team vs. Software Labs,
according to service and required expertise
 Analysis of customer geographic needs
 Roles and location service analyses: Best
delivery model through SAP expert global
network

Ongoing Projects

> 520 projects

Ireland

> 30 Countries

USA

Iberia

Honduras Argelia
Rep.Domini.
Guatemala
Costa Rica
El Salvador
Venezuela
Panamá

Germany
Czech Republic
Ucrania
Italy
Bangladesh

México

Colombia
Perú

Uganda

Kenia

Brasil
Bolivia

Chile

Bahrein

Uruguay
Argentina

Zambia

Philippines


> 2,600 SAP Consultants

22

22

SAP Partnership

SAP in INDRA

Centralized Management

End-to-End
Proposal:
Global Delivery

Centralized
Management

The global account manager has end to end responsibility for the services. All local
SAP capabilities and local SAP centers, report to him in order to follow customer
global strategy.
Alignment Customer Strategy

 Address from the local definition to the global roll out
 Strengthen our capabilities, taking into account client
needs: SF, Platform, operations

Business
Knowledge

Technology
Knowledge

Global Management Capabilities
 Processes Standardization, tools and service
specifications
 Global Management Service Offering

Near Shore/ Off shore Services
Near Shore/Off Shore Resources

Management Globalization

 Activity Overview
 Mixed teams: Global coordination,
local execution

Products / Services

Collaboration

Account
Management

Factories

Knowledge transfer

• Transferring local capacities
• Extend global capabilities
• Increase the level of service


Local Services

23

23

SAP in INDRA

Project lifecycle
We use ASAP Methodology and Project Management best practices

Strategic
Planning

Global
Mgmt

Project Management
Change Management

Diagnosis
and Audit

Strategy and
Planning

Analysis and Design
Training

Realization
(Parametrization,
Prototype, Test)

Implementation
Training

Architecture and Integration

Support and
Maintenance

Data Migration

Post
Implementation
Support

AM


Impllementation
/ Upgrades

Systems Implementations

24

PMO AT INDRA

Project Management
Methodology and
standards

PM culture
Corporate Project
Management
Informations
Systems

Corporate Project
Management
Office

3,000+ project
managers working
with clear
directions, missio
ns, strategies, met
hodologies and a
set of common
tools and
procedures to
develop their job


INDRA Project Management Basis

25

PMO AT INDRA

INDRA Project Management Credentials

Indra PMP Certificates in LATAM
BRASIL

54

COLOMBIA

11
4

PERU

1

ARGENTINA

1

URUGUAY

5

VENEZUELA

1

… and 480 worldwide
Indra selected as an outstanding
organization in project management by
the Project Management Institute
(PM Network, Oct 2007)


MEXICO

26

SAP in INDRA

Global delivery model
Offshore, Near Shore & development centers
Mexico
Colombia
Panama
Brasil

Slovakia
Philipines
Spain

Moldavia

Argentina

Salamanca
Badajoz

Gijón
Madrid

Lérida

Valencia
Ciudad Real
Málaga


La Coruña

27

27

INDRA ROLL-OUT EXPERIENCES

GLOBAL SAP BACKGROUND
Indra undertook rollouts in ERP USA & LATAM Project in order to implement a Process Model consisting of:

o
o
o

Ecosystem Processes.
Logistics Processes and General Services.
Uniform SAP System covering all USA & Latinoamerican Fixed and Mobile companies.

 To better implement more efficient work processes.

Logistics Processes

 To reduce systems management and maintenance costs.
SAP Module

Goals

 To be in line with the regionalization strategy fostered by
Telefónica.

Basic Core
ERP

LATAM

 To take advantage of synergies resulting from convergence into
a uniform ERP.

Benefit

Mobile Business
Line Companies
Fixed Business Line
Companies

 To provide the Countries with a cohesive corporate work
environment.

 To promote the development of a Back-Office systems
knowledge network at the Group level.
 Homogenize System and Process Areas aligned across all
Companies for Grupo Telefónica.


Ecosystem Processes

 To work in a common corporate environment in the USA &
Latinoamerican Group.

INDRA ROLL-OUT OPTIONS

INDRA option approach for Rollouts
Indra SAP
Implementation Phases

Scope Analysis
Inicio del proceso

1

Phase I

 North American implementation of
FICO, Procure to Pay and BI/BOBJ

2
Definición de
objetivos
estratégicos a
largo plazo

3
Análisis de la
situación de
partida

4
Análisis de
oportunidades a
futuro

Definición de
acciones
estratégicas

1

5
Aprobación de
acciones
estratégicas

2
6
Elaboración del
plan estratégico

Processes

7
Comunicación del
plan estratégico

Administración
y Finanzas

Plan
estratégico
(Microsoft
Word)

Intranet
8
Seguimiento
mensual de
objetivos

3
Fin del proceso

Phase II

 N.A. implementation of Order to Cash
functions and Service Management

Organization
DM

DWH
Herr. Gestión
de Maestros

Phase III

 LATAM Roll-out (will include full scope
from N.A. Phase I and II)

DM

DM

Herramienta ETL
Herr.
Normaliz. Revisión

Systems

Herr.
Mantenimiento

BD
PreExplot.

Repostorio
Central
BD

Other Considerations

MEXICO

GUATEMALA
COSTA RICA
COLOMBIA

VENEZUELA

PERU
CHILE

BRASIL
ARGENTINA

 LATAM is primarily a Sales and Distribution organization
 Manufacturing in Brazil is NOT in scope for the LATAM
roll-out engagement
 Client has already provided an initial draft of the LATAM
requirements and BBP preparation
 Client is currently performing initial data conversion
testing for LATAM and Master Data elements
 Client intends to start the LATAM roll-out with a business
partner that has strong geographic presence and
localization expertise within the next 4-5 months
 Client is looking for recommendations on how to best
roll-out LATAM
 Potential refresh and validation of Clients initial draft of
the LATAM requirements and BBP


LATAM roll-out main countries

29

SAP in INDRA

Indra proven delivery model
Managing Costs, Risk & Accelerating

•
•

and
•

Reduce cost
Focus on core business

Reduce vulnerability to staff
changes

•

•

Impact balance sheet

•

Improved cost effectiveness

•

Spreading of initial investment
cost

Technology refresh/change

•

Predictability

Access to skills when needed

•

•

Free up cash for investment

•

Avoid IT capital investments
(non-core)

Client INTIMACY

Client Feedback

Service Delivery
Technical requirement
Business requirement

•

Accelerate speed to market

•

Enable business focus
transformation

•

Access to new skill set

•

Mergers and acquisitions

•

Focus on core business

•

Improved quality of service

•

Flexibility

OPERATIONAL EXCELLENCE

SERVICE DELIVERY – LOCAL HUB

Client

Accelerate

and

Manage Risk

ONSITE
SERVICE
TEAM
RELEASE
CORE MANAGER
TEAM
BUSINESS
ANALYST
TECH
ARCHITECT

SERVICE DELIVERY – LOCAL HUB

Local
delivery
centers
Near-shore
delivery
centers
Offshore
delivery
centers

Aligned onsite / offsite blend

Aligned
local /
nearshore
/ offshore
blend


Manage Cost

30

CAPACITY AND CAPABILITIES

SAP Professionals
> 2,500 SAP professionals split over all geographic areas...

HCM

Others (*)

180

124

78

230

Italy

34

14

2

20

Central Europe

15

7

2

36

5

2

1

2

Brazil

278

224

82

216

Argentina+Chile

169

66

13

81

Mexico

12

21

5

38

Rest of Latam

32

20

3

6

Philippines

8

2

4

16

234

166

73

177

Software Labs

(*) Database & Technology, Analytics, Mobility, CRM,


AMERICAS

Logistic

Africa

APJ

Financials

Iberia
EMEA

REGION

31

SAP in INDRA

STRONG PRESENCE IN LATAM
1,500+ Consultants in LATAM
MEXICO
CARIBBEAN, CENTRAL
AMERICA, COLOMBIA,
ECUADOR AND VENEZUELA

120
MEXICO

55

PANAMA

• Colombia
• Costa Rica
• Ecuador
• El Salvador

VENEZUELA

• Guatemala

COSTA RICA

• Honduras
• Panamá
COLOMBIA

• República Dominicana

BRAZIL

1,009

SOUTHERN CONE

PERU

480
BRASIL

• Argentina
• Bolivia

CHILE

• Chile

URUGUAY

• Paraguay
• Perú
• Uruguay

ARGENTINA


• Venezuela

32

INDRA IN SAP

ACTIVITY IN LATAM


Andean Region (Colombia, Costa Rica, Ecuador, Salvador, Guatemala, Honduras,
Panama, Peru, Dominican Republic, Venezuela)









Brazil







Deep knowledge of business processes for the Public Sector
More than 1.000 SAP specialized resources
Pioneers on SAP localization with local fiscal requirements
Projects in Public Sector, Industry, Telecom and Utilities, Finances
Big Projects in MAPFRE, VIVO, Itaipava, BNDES, Banco do Brasil, AES, etc.
Focus in 2011: Energy and Utilities, Industry, Telecom Operators.

South Region (Argentina, Bolivia, Chile, Paraguay, Uruguay)






Main and oldest SAP integrator in the region
More than 450 SAP specialized resources
SAP solutions Integrator leader in Industry.
Focus in 2011: Public Sector ,Energy and Utilities, Banking, Industry, Transport.
Broad experience in SAP implementation for global customers (Prisa Group, Gas Natural,
Endesa, Telefonica)

México
 Deep knowledge of business processes for several markets: Retail, Public Sector, Banking,
Media.
 More than 100 SAP specialized resources
 Big number of SAP Retail implementations
 Deep Knowledge of ERP and Netweaver base components
 Experience in upgrade projects, global roll-outs and maintenance services.
 Focus in 2011: Public Sector ,Energy and Utilities, Industry.




Big experience in big data migrations to SAP technology
More than 50 SAP specialized resources
Deep knowledge of business processes in Utilities, Banking. And Telecom Operators.
Broad experience in SAP implementation for global customers (Prisa Group, Gas Natural,
Endesa, Telefonica)
 Focus in 2011: Public Sector, Energy and Utilities, Banking, Health, Telecom Operators.

33

INDRA IN BRAZIL

STRONG IN BRAZIL
One of major IT players in Brazil
High levels of
excellence

40 years in the market

Brasília
Belo Horizonte
Rio de Janeiro
São Paulo
Barueri
Campinas
Curitiba
Goiânia
Salvador
Fortaleza
...

Offices in Brazilian main cities
Impressive list of clients


More than 6.000
professionais

34

INDRA IN BRAZIL

SAP CONSULTANTS IN INDRA BRAZIL
Experience
Senior

Semi-Senior

Junior

TOTAL

MM
Basis
PP
ISU
SD
CO-PA
FM+CA
FI
BW
PS/IM
SRM
PM
QM
HR
CRM
BO
ABAP

34
27
17
4
22
22
5
33
4
19
3
4
1
32
1
14
59

23
18
12
4
21
15
7
45
2
12
2
2

51
44
29
6
49
38
10
63
3
32
2
3
1
39
1
35
66

108
89
58
14
92
75
22
141
9
63
7
9
2
94
3
65
158

TOTAL

23
1
16
33

1,009


Module

35

INDRA Reference

REIMPLANTACIÓN GESTIÓN INTEGRAL SAP AFS 3.0 A SAP AFS 6.0

Perfil de la empresa:
“CAMPER, comienza su actividad en 1975 como fabricante de zapatos de marca. En
1992 se inicia la expansión internacional de la marca con la apertura de filiales en los
principales centros de moda europea. Actualmente tiene tiendas abiertas en los 5
continentes.
“La rápida evolución del
sector del calzado debida a
la internacionalización ha
obligado a la empresas a
externalizar sus procesos de
fabricación así como a
extender sus redes
comerciales a todo el mundo,
esta evolución hace
necesario que las empresas
del sector inviertan en sus
Sistemas de información ya
que están cambiando
radicalmente las
necesidades de información
del negocio. En este sentido
Camper sigue apostando por
la plataforma SAP como
herramienta fundamental y
de base de su negocio tanto
en las áreas de fabricación
como de Retail.

Desde Marzo de INDRAha

Objeto del Servicio:
Reimplantación del sistema de gestión
integral de las operaciones de Camper
actualmente en la solución vertical SAP AFS
3.0 a la nueva versión SAP AFS 6.0
estandarizando procesos e incorporando
funcionalidades.

Área de Gestión

Módulos
FI CO

Finanzas, Controling
Compras, Ventas
G. Almacenes

estado analizando y
prototipando los
procesos a implantar en
la nueva plataforma, con
el objetivo de
estandarizar los procesos
aprovechando las nuevas
funcionalidades que
aporta la nueva versión
SAP AFS 6.0

 Actualmente en fase de

implantación y preparación
del arranque (Enero 2008).

MM SD
WM

Recursos Humanos

HR

2007
Fases

Alcance:




SAP AFS 6.0

Duración del contrato: 15 meses.
Equipo de trabajo: 8 consultores.
Gestión
proyecto

2007

2008




INDRA other references

Cases of success in Similar Projects

 Implementation of SAP R/3 for the area of
administration and provisioning.
 With an expressive participation in the market of
beers in Argentina, as well as in Uruguay,
Paraguay, and Bolivia, and a minor participation
in Chile, this project has lasted over a period of
around 14 months for the implementation in all of
their international locations.
In total, eight implementations have been carried
out, including the division of mineral aqua in the
Argentinean division of beverages.
 Quilmes is the producer of top quality Beer.


WAVE of ROLL OUTS in 5 countries
of LATIN AMERICA

OTHER REFERENCES



Other Cases of success in projects in Latin
America
Consultancy and Implementation: SAP R/3

Detail of the Project

ROLLOUT TO 12
COUNTRIES AROUND
THE WORLD


Pirelli - a company which produces and distributes Cables and Tires – has selected Indra for the
development of the model in common for Italy and for the roll outs in 12 countries in which the
multinational is present. The projects include practically the totality of the Modules of SAP

38

OTHER REFERENCES

FEMSA
Our model of services to Coca Cola FEMSA has
the following features
• Expert knowledge and follow up
in the implementation of the
Beverage solution of SAP

• Vast experience in SAP and in the
business processes of Coca Cola
FEMSA

• We have accompanied Coca
Cola FEMSA with SAP
consultancy in their new
acquisitions with rapid
times of implementation

• More than 120 consultants work in the
different disciplines of SAP within the
different territories of operation
• We have developed efficient
methodologies of work that offer
accelerated times of implementation
and lower costs

• The solution of Finances and
Operation Planning of Coca Cola
FEMSA is one the most
advanced in LATAM
MEXICO

NIGARAGUA

GUATEMALA

VENEZUELA

PANAMA

• BR
•We have built together one of the largest Solutions of Commercial Business
AS
IL
Intelligence with which SAP relies on a global level
COSTA RICA

COLOMBIA

ARGENTINA

We have created one of the most highly developed solutions of
financial planning in Mexico
The projects of SAP technology are constantly reviewed and
audited directly by SAP Germany


• Presence with consultancy in all the
offices in which Coca Cola FEMSA is
present

39

OTHER REFERENCES



Other Cases of success in projects within Latin
America



The Basf Group has selected Indra for the implementation of the R/3 software in their Latin American
branches. The implementation has started in Brazil and, later on, were followed by implementations
of the roll out type for Argentina, Chile, Colombia, Peru, and Venezuela

40

OTHER REFERENCES


 The implementation involved the
Economic – Financial and Logistics
Areas (in a total of seven Modules of
SAP) - at the same time, in Chile and
Peru, with a simultaneous entry in
production, and later on in
Paraguay.
 The standardization of the
processes produced an important
result in the maintenance and an
improvement in the integrity of the
information of the group.

Peru
Paraguay

Chile


ROLL OUT in 3 countries
of LATIN AMERICA

41

OTHER REFERENCES

ENI Roll Out of SAP corporate model.
DATES

Project dates
Project Duration: 48 months
date: February 2012
Approximated Contract Value (without taxes) Ca. US $ 2,300,000

Roll outs to Europe, Central Asia and USA.
ENI is one of the most important energy groups with relevant international activity. Roll Out of corporate systems
(Financials and Supply Chain Procurement and Logistics) for Italy, Kazakhstan, Pakistan, Angola, USA (Houston).
This company has decided to develop a corporate strategy for the international branches. SAP is the technology that
supports business processes of the company and will play an important role for the final success of this strategy.
Indra has been selected to take part in the Roll Out of SAP corporate model.
Scope of Services provided by Indra
Project Management (with Change Management including Training, Quality Assurance); Analysis of local statutory and
legal requirements; Realization (parameterization, customization, development, testing), preparation, Go-Live and
Post-Implementation Support.
SAP ERP Modules
FI, CO, JVA, PS, MM, PM


Scope of the project

42

OTHER REFERENCES



Other Cases of success in projects in Latin
America



• BASF Brazil
• Implementation of the Modules FI, AA, TR, CO, MM, SD, PP, QM, HR, PS, IM, and WF of the SAP
R/3 in 10 countries of Latin America, all of them in the same environment located in New Jersey
(USA). Post production support in the Modules FI, MM, SD, PP, and WF of the SAP R/3.
Implementation of the Module PM in Brazil, Argentina, Chile, and Mexico.
• Implementation of the BW to support the CRM.

43

OTHER REFERENCES


ROLL-OUT WAVE of SAP in THEIR
BRANCHES of LATIN AMERICA

 2001 – Honduras - El Salvador - Guatemala
 Implementation of the Modules FI, CO,
SD, MM, and AM. The models of the
company ENTEL and ENTEL CALL
CENTER are taken in consideration
 2002 – Peru - Venezuela
 Implementation of the Modules FI, CO, SD, MM, and
AM.
 Implementation of the Module RMCA.


 1998 – Miami (USA)
 Implementation of the Modules FI, TR,
CO, MM for the company AMERICATEL
of ENTEL. The same models of ENTEL
are used.

44

OTHER REFERENCES

Our experience in Projects in Brazil
Case Study: Cooper Industries. SAP ECC 6.0 Roll out to Brazil and AMS
Profile of the entity
Cooper Industries is a company incorporated and headquartered in Ireland but with its chief
operational offices at Houston, Texas.[1]. It produces transformers, tools and electrical
equipment in general. It employs 29,000 staff around the world and had revenues in 2007 of
$5.9 billion dollars. It is one of the oldest large companies in United States having been
founded in 1833..

Service Object


Key Factor

 Cooper Industries had decided to roll out

Roll out of the global template used on
more than 50 different countries on a
single instance.

“Indra Politec experience
on Brazilian localization
and SAP project on
Brazil. Fully Bilingual
resources.”

 FI
 PP
 FI-GL

 CO
 MM
 SD
 AP-AR
 ABAP  SD
 NF-e

Reach



Agreement duration : 1 years



Functional reach : Functional Design,
Technical Design, Programming and
Tests

Estimated workload :. 1,968 journeys
for the project; 360 journeys by
semester for AMS

global template to Brazilian Subsidiaries

 Three business units were considered:
Bussmann, Crouse Hinds, and Power
Systems

 Project started on Feb, 2012
 After go live an AMS contract take place



45

OTHER REFERENCES

Case Study: Cameron. SAP Roll out to Jacarei Plant and AMS


Cameron International Corporation is a Fortune 500 company and a global provider of
pressure control, processing, flow control and compression systems as well as project
management and aftermarket services for the oil and gas and process industries. It employs
approximately 20,000 people and is headquartered in Park Towers South, Houston, Texas.[1]
In 2006 Cooper Cameron was officially renamed "Cameron..

Service Object


• Cameron had decided to roll out Brazilian

Roll out of Brazilian existent template
to the plant in Jacarei.

template to Jacarei: 2 plants

• Organizational structure rationalization
was needed, as the actual implementation
does not follow SAP recommendation

 MM
 PP
 SD

and SAP project on
Brazil.”

 GL
 CO
 AP – AR NF-e

 AA
 ABAP

Reach



Agreement duration : 3 months



Functional reach : Functional Design,
Technical Design, Programming and
Tests

Estimated workload :. 320 journeys for
the project; AMS 480 journeys by
semester

• Project started on April, 2012
• AMS contract take place since 2009

Key Factor

46

OTHER REFERENCES

Case Study: Tyson Foods. SAP ECC 6.0 Implementation and Roll out
Tyson Foods is a American multinational corporation based in Springdale, Arkansas, that
operates in the food industry. The company is the world's second largest processor and
marketer of chicken, beef, and pork, and annually exports the largest percentage of beef out of
the United States. With 2005 sales of US$26 billion, Tyson Foods is the largest meat producer
in the world, and according to Forbes one of the 100 largest companies in the United States.

Service Object


Key Factor

 Tyson Foods had bought three chicken

Sap implementation and roll out to two
additional sites. Indra Politec was in
charge of global project management
activities coordinating 4 different other
Companies

and SAP project on
Brazil. Fully Bilingual
resources.”

 FI
 PP
 FI-GL

 CO
 MM
 SD
 AP-AR
 ABAP  SD
 NF-e

producer companies in Brazil

 Global template based on Catch Weigh
industry solution does not support
material ledger (legal requirement in
Brazil)

 SAP US had indicated Indra Politec US to
manage the project after 4 missing go live
dates

 Stand

alone
implementation
happened between March and Oct,

Reach



Agreement duration : 1,5 years



Project Coordination

Estimated workload :. 400 journeys for
the project;

had

 Roll out to two new sites had happened
between Jan, and May,

 Indra Politec was contracted to global
project management and coordenation.




47

OTHER REFERENCES

Profile of the company:
This is one of the main telecommunication companies in the world with presence in 25
countries, around 252 million accesses of clients and 250,000 employees.

Model of systems
Positioning for a converging model with 3 objective systems: ERP Latin America, ERP
Spain and ERP O2. Creation of a common model in phases, Financial and Logistics, with a
gradual Roll Out currently in Execution

Strategy of evolution




In Spain there are different SAP
environments (TELESAP, CORPOSAP,
etc) and no SAP to cover the processes
of the different companies (businesses of
the group).
In Latin America there is the same
situation of heterogeneity in the systems,
some are SAP (have appeared by
extension from Spain to work in an
independent fashion) and others are not
SAP, but they are different from each
other, and there is not an homogeneous
model of management.

Integration of all the systems in TELESAP aligned with the single
brand strategy of the group in Spain; still maintains a few companies
in CORPOSAP and the convergence of land lines and mobiles has not
been produced in the level of systems. Currently in process of
migration, TELESAP to the version ECC 6.0



Creation of the single model ERP LATAM on SAP ECC 5.0, and using
SolMan for the extension of the model.







2006: definition and construction of the model Eco Fin (Land line +
Mobile)
2007: definition and construction of the model of Logistics (Land line
+ Mobile)
Roll Out of the single model. From the year 2006 until the present
2007 – Constitution of the centralized model of corrective and
evolution maintenance. Within the evolution maintenance of which el
ERP Latin America has migrated 1 month ago to the ECC 6.0 version

O2 : Implementation project of Eco Fin Latin America as a corporate
model

Scope of the project




Núcleo
Básico

17 companies of mobile and lines in Latin America.
Indicators:

30,000 users: 20,000 in Spain and 10,000 in Latin America.

A total of 25,000 developments

Integrations to more than 75 systems which generate more than
1,000 flows of integration
Modules:

Economic - financial in the modules of AP, AR, GL, TR, CFM, AA,
PS, CO, PA, TM, IM, and FM

Logistical (in the modules of MM, PM, SD, LE, WM, and QM.

Reporting – WF and BW




Starting situation

48

REFERENCIAS ESPAÑA

INTEGRACIÓN DEL SISTEMA DE GESTIÓN SAP A
TRAVÉS DE SAP PI 7.0 (I)
Cobega es una empresa dedicada a la producción de bebidas gaseosas tal
y como describe su nombre Compañía de Bebidas Gaseosas. Se dedica
tanto a la creación del líquido como de los recipientes en sus fábricas, así
como la posterior distribución de las bebidas en los puntos de venta.

Reimplantación del
sistema de Gestión de
SAP.
El objetivo es integrar
a través de SAP PI 7.0
el nuevo sistema SAP
6.0 con el resto de
aplicaciones ya
existentes en Cobega.
Sistemas implicados:

Sistema

Escenario de Integración

BASIS

Integración entre SAP y BASIS donde
se gestiona el negocio y que en un
futuro migrará a SAP

ETIQUETADORA
LIMS
Q-PLANT
C2F

Alcance:

Integración entre SAP y las
etiquetadora de la línea de
producción
Integración entre SAP y LIMS que se
encarga de los controles de calidad
Integración entre SAP y Q-PLANT
donde se descargan los maestros
Integración entre SAP y C2F donde
se guardan las ventas diarias

Duración del proyecto: 2 años. Finalizada 1º
parte


Ámbito: Proyecto de

REFERENCIAS ESPAÑA

IMPLANTACIÓN DE LA SOLUCIÓN DE MYSAP
CRM


Diseño e implantación de la solución de mySAP CRM para los procesos
de Televenta y Telecobro de Unipapel, totalmente integrada con la
aplicación corporativa SAP R/3.
 El objetivo del proyecto ha sido mejorar la interacción con el cliente tanto en el
escenario de venta telefónica como la de la gestión del cobro, según el nivel de
reclamación del cliente.
 Para ello se ha realizado la Implantación de:
 mysap CRM 3.1 (CRM Online y CIC),
 para los escenarios de Televenta (Integración con SD y HR)
 Telecobro (Integración con FI).
Beneficios obtenidos
 Optimización de los procesos de atención al cliente.
 Mejora del servicio al cliente.
 Aumento de la capacidad comercial.
 Actualmente se encuentra validado en el entorno de Integración, a expensas del
arranque del resto de módulos de SAP R/3.


Unipapel

 Empresa líder en producción y distribución de sobres, bolsas, material escolar,
material de archivo y material de oficina.

REFERENCIAS ESPAÑA

REIMPLANTACIÓN DE SAP 4.6C A ECC 6.0


“La elevada competencia
del sector de las bebidas así
como el importante impacto
de las nuevas tecnologías
está cambiando
radicalmente las
necesidades de Sistemas de
Información en las
empresas del sector. En
este sentido Cobega ha
apostado por un proyecto
de Reimplantación de SAP
que abarque sus cuatro
áreas geográficas teniendo
en cuenta la problemática
particular de cada una de
ellas, pero sin perder de
vista la homogeneización de
procesos que dará lugar a
un Modelo de Procesos
Común para todas ellas,
llevando a cabo los
siguientes proyectos: BackOffice, Front-Office y
Business Inteligence (BW)
durante los próximos dos
años”

Cobega es la embotelladora de Coca-Cola más grande de España
con una del 26,4% y desarrolla su actividad en Cataluña, Aragón,
Baleares y Canarias.





Reimplantación del sistema de
gestión integral de las
operaciones de desde la versión
actual 4.6C a la plataforma SAP
ECC 6.0 incluyendo el área
comercial y BI.
Área de gestión
Finanzas, Controling
Operaciones, Compras
Ventas, expediciones
Reporting y Presup.

Módulos

Desde el mes de junio de 2007, Indra
ha trabajado en estrecha
colaboración con BegaNet en la
definición del proyecto de evolución
de sistemas de Cobega,
participando en al elaboración del
Plan Director a 3 años



Actualmente en fase inicial de
reimplantación de los proyectos
Back-Office y Front-Office.

FI CO
MM PP WM
LE SD

2008
Fases

BW SEM
Bacl-Office

Front- Office

Alcance:



BW

Duración del contrato: 24 meses.
Carga de trabajo estimada: 55.000
horas.

Gestión
proyecto

2007 2009




OTHER REFERENCES

SAP REFERENCES
Public
Administration

Media and Energy

Industry

–
–
–
–
–
–
–
–
–
–
–

Red Eléctrica de España
Gas Natural
Endesa
CEPSA
REPSOL
Iberdrola
Canal de Isabel II
Electricida de Madeira
Grupo PRISA
El Mundo, Grupo Unedisa
Eolia

–
–
–
–
–
–
–
–
–
–
–

Rest of Europe

–
–
–
–
–

–
–
–
–
–
–
–
–

RWE
ČEZ
Teplárna Strakonice
Teplárna Písek
Teplárna Tábor
AES Ukraine
Enel
Eni

– SigmaTau
– Acea

Argentina, Bolivia, y Paraguay

– Telefónica
– CTI

– Repsol
– Total Gas,
– Total Austral

– Telefónica

– FASA , Cencosud
– D&S Tresmontes Luchetti

– Agrosuper

– Pemex

– Coca-Cola FEMSA
– Grupo ARCA, Grupo Control
– Grupo EMICO, FAMSA

Trafic and
Transport

– Cervecería y Maltería Quilmes
– Loma Negra
– Peugeot, Daimler, Crysler

Chile, Perú, Uruguay

Finanze &
Insurance

México

O2
TIM
Telecom Italia
Italtel
Postel

– Infonavi

Cobega, CuatreCasas
Hoteles Meliá
Hoteles Hesperia
Cervejas da Madeira
Técnicas Reunidas
ABB, Eatout , Metrovacesa
Unipapel, Grupo VIPS
FASA, Renault
Valeo, Holcim (Hisalba)
ThyssenKrupp
Cobega

Colombia

– Fidubogotá

– Fidufosiga

República Dominicana

– VERIZON

– Cervecerías Nacionales
– CAP CANA
– TELGUA (América Móvil)
– Industria Licorera de
Guatemala
– ELINDE (Transporte y
generación eléctrica)

Guatemala

Venezuela

– Gobierno Central
– Ministerio de Hacienda

– Telefónica

– EXCELSIOR GAMMA
– COCA COLA FEMSA

– Caixa Geral
Depósitos
– MAPFRE
– Mutua Universal
– FEDA
– ISBAN

– AENA
– Metro de
Madrid
– Amadeus
– Vueling
– Cintra

– Abi

– Aeroporti di
Roma

– Caja Compensación
Los Heroes

– Bavaria


– Telefónica de
España
– TME
– Telyco
– Auna
– Vodafone
– F. Telecom
– Amena
– Retevisión
– ONO

España and Portugal

– Guardia Civil
– Ministerio de Medio
Ambiente
– Gobierno de Canarias
– ICEX
– ICO
– Comunidad de Madrid
– Xunta de Galicia

Telecom

52

OTHER REFERENCES

BRAZIL SAP REFERENCES

Brazil

Telecom

– Incra
– Telefonica
– Policia Federal – VIVO
– Unesco
– Claro
– TIM
– Anatel
– SKY

Energy & Media
– BR / Petrobras
– GBD
– ENEL
– AES Eletropaulo
– CELG
– Cemig
– Chesf
– Comgás
– Copasa
– CPFL
– CTEEP
– Elektro
– Eletrobrás
– Eletronorte
– Eletronuclear
– Energias do Brasil
– Itaipu
– Light
– Sabesp
– Saneago

Industry & Consumer
– FEMSA Coca-Cola y Cerveja
– General Motors
– CEMIG, BASF
– Vale
– Votorantim
– BASF
– Bayer
– Bluestar Silicone
– Bombril
– Chemson
– Cosinox Eletrodomésticos
– Embraer
– Fujifilm
– Gol Transportes Aéreos
– ICL
– Intermédica Sistemas de
Saúde
– Johnson & Johnson
– Latecoère do Brasil
– Lojas Riachuelo
– Louis Dreyfus Commodities
– Magneto Automotive Brasil
– Natura
– Pão de Açúcar
– Perdigão
– Rigesa
– Schincariol
– Sodexo
– Suzano Papel e Celulose
– Valeo Sistemas Automotivos
– Votorantim
– Whirpool
– Wittel Comunicações
– Yara Brasil Fertilizantes
– Zilor
– Itaipava

Financial &
Insurance
– BNDES
– Altec Brasil
– Banco do Brasil
– Banco do Estado de
Sergipe – BANESE
– Banco HSBC
– Banco IBI
– Banco Itaú
– BANCOOB
– Caixa Econômica
Federal
– Caixa Seguros
– Grupo
Santander/Banespa
– Nossa Caixa
– Produban

Automotive
– Volkswagen
– Pirelli
– Peugeot
– GM
– Daimler
Chrysler


Government

53

OTHER REFERENCES


Implementation of SAP in Dubai
Profile of the company:

Purpose of the service:
 Implementation of the SAP System of
management, version 4.7, in their
headquarters in Dubai, while carrying on
with the creation of a mixed model
between the management performed in
Spain and the roll out model, so as to
achieve a final system that is highly
exportable to other headquarters in
different countries. The characteristic
adaptations for the functionalities and
business needs of TKE UAE have been
performed – as well as the realization of
improvements in the existing processes.

Area of
management

Modules

Sales and Distribution

SD

Acquisitions and
Management of Materials

MM

Management of Projects

Scope:
 duration of the contract: 5 months
 Start and finish dates: 08/12/2008 - 08/05/2009
 Work team: 8-9 consultants

Financial and analytical
management

PS
FI-CO

54

Implementation SAP ThyssenKrupp Elevator UAE

 Currently, the
company is immersed
in a plan of
international
expansion.

 THYSSENKRUPP ELEVATOR UAE: Their activities are centered in a wide range of
products and in the post-sale servicing of elevators, escalators or platforms. The parent
company THYSSENKRUPP ELEVATOR SEAME is the business unit for the management
of TKE companies for the South of Europe, Africa, and the Middle East, with activities of
design and manufacturing of the elements commercialized by TKE UAE.


 The main purpose of
ThyssenKrupp
Elevator is to keep on
growing strategically,
while having the
innovation and the
quality as identity
features, so as to
ensure a long lasting
relationship with their
clients.

We are present in the same industries as does SAP

Aerospace & Defense

• Manufacturing

Automotive

• Oil & Gas

Banking & Finance
Consumer Products CPG

Energy

• Power & Water
• Pharma Life Science

Food & Beverage

• Professional Services

Healthcare

• Public Sector

High Tech

• Retail

Hospitality

Insurance

• Telecom & Media

Industry (Industrial & Machinery)

• Transport & Traffic

Logistics Service Providers

• Utilities















55

800 Brickell Avenue, Suite 1270
Miami, FL 33131
USA
T +1 (682) 841-7681
www.indracompany.com


Alfredo “Fred” Jimenez III
Indra USA

56

INDRA USA Dec 2013

Recomendados

Recomendados

Mais conteúdo relacionado

Mais procurados

Mais procurados (6)

Destaque

Destaque (20)

Semelhante a INDRA USA Dec 2013

Semelhante a INDRA USA Dec 2013 (20)

Último

Último (20)

INDRA USA Dec 2013