1. Frank Garten BV
Company Profile
November, 2010

2. “We speak the same language, but it often seems
we don’t really understand each other.”
Intercultural barriers
do not have to stand in the way of successful business deals
I help teams in companies to
• prepare for negotiations with
international
customers, partners and suppliers
• understand cultural differences, and
how
these affect the daily work
• overcome cultural differences within
(virtual) teams or organizations

3. Strength in Diversity
• The current working generation has learned to
communicate on-line with virtual team members in
other countries
• The next generation will work in completely
interconnected, office-less networks of professionals,
where everybody is always on-line
• Intercultural barriers will become more visible in the
work environment of the future.
• Intercultural barriers often get in the way of
successful
business results
• Simple measures can be taken to avoid these
problems
and take advantage of the richness of different
cultures;
there is “Strength in Diversity “

4. Vision and Mission
Vision
A world where culture no longer forms a barrier, but is a source of curiosity and
opportunity. Working in a global business is an enriching experience. It's the
differences in people that makes all the difference
Mission
To help teams negotiate and influence across
cultures, by breaking down cultural barriers and
transforming cultural differences into sources of
inspiration

5. Frank Garten
Independent Consultant
Design of communication, intercultural and leadership trainings, design of
assessment- and development centers, implementation of modern learning
curricula, individual career coaching
General Manager
Responsible for 40meur business, leading business team of 15 professionals,
negotiations and business partnerships across the globe, managing a worldwide
customer support organisation
Learning & Development Director
Setting up of Academy and learning curricula for 48.000 employee company,
design and execution of leadership and talent programs, individual coaching,
design of several communication and negotiation trainings
Professional career
Several functions in engineering, product marketing and commercial marketing

6. Personality
Strong social and inter-personal skills, able to work effectively with wide variety of cultures
Able to bridge the gap between Business and HR in large organisations
Pragmatic, no-nonsense attitude, focus on results
Translate strategy into focused daily execution
Self-organised professional who brings structure, focus and optimism to the worksfloor
Cross-Cultural Negotiations (United Nations Program)
Rational Emotive Therapy and Training (RET, London)
NLP Practitioner
MBTI Step I and Step II qualified
Several advanced negotiation trainings, and intercultural effectiveness
trainings
PhD in Physics and Chemistry
SIETAR Europe (Society for Intercultural Education, Training and Research
Ooa (Orde van Organisatieadviseurs, professional body of organisation advisors)
Qualifications
Memberships

7. Way of Working
DIVERSITY
Appreciate individual differences to strengthen your
business
FOCUS
Focus your energy on desired business results
PRAGMATISM
Simplify the problem and do exactly what’s needed
EXECUTION
Organize yourself and your environment to get things done

8. Consultancy
- Improve the cooperation in your team with counterparts in other cultures?
- Get prepared for negotiations with suppliers, customers or partners abroad?
- Adapt your business strategy to an international environment to anticipate future
changes?
- Learn the do’s and dont’s of communication in virtual, global teams?
- Deliver your project on-time and within budget, in spite of intercultural difficulties?
I provide practical help to teams and individuals who
want to improve their intercultural effectiveness.

9. Training Programs
Intercultural
Intercultural understanding and effectiveness (1 day)
Achieving results with cross-cultural (virtual) teams (1.5 days)
Communication
Communicating with impact (1 day)
Influencing your professional work environment (1 day)
Conflict management (1 day)
Negotiation
Commercial negotiation skills (1.5 days)
Effective communication in business negotiations (1 day module)
Tricks, traps and aggressive negotiation styles (1-day module)
Intercultural business negotiations (1.5 days)
Project Management
Internal and external negotiations for project managers (1 day)
Intercultural effectiveness for global project managers (1.5 days)
I give practical, hands-on &
short courses, to limit time
‘off-the-job’

10. Coaching
Just a few sessions, to help you discover
- How your personality determines your ability to influence others in other cultures
- What preconceived opinions you have about other cultures, and whether these are
right
- How your communication style and personality come across in other cultures
I apply a no-nonsense coaching
style to assess and improve your
intercultural effectiveness

11. Lectures
I give lectures, host workshops and facilitate seminars
on Intercultural Communication and Negotiation

12. Frank Garten BV
Stadhouderslaan 83
3583 JE Utrecht
030 – 8795379
06 – 8161 3773
e-mail: info@frankgarten.com
website: www.frankgarten.com
KvK-number: 30287435
BTW-number: NL822393487 B01
Bank account: 408148969