The way we communicate goals directly impacts the achievement of the goal. Creating and succinctly stating a reliability goal necessary for the leadership it provides an organization when designing a new product. The reliability goal statement includes four elements: function environment probability of success duration. The function definition provides one means to define failure conditions. The environment includes elements such as weather and elements related to use frequency. The probability of success and duration should always be stated in a couplet. Setting more than one probability and duration couplet further defines reliability over the expected lifespan of the product. And setting multiple couplets enables various focuses of the goal that concern different periods of time or constituents. Setting and stating a clear and complete reliability goal delineates the boundary between a reliable enough product and one that is not. The goal enables the design team to balance the myriad of other design considerations along with product reliability in a meaningful manner. This Accendo Reliability webinar originally broadcast on 12 August 2014.

1. Establishing
Reliability
GoalsFred Schenkelberg

2. HOW DO YOUR CUSTOMERS
TALK ABOUT RELIABILITY?
Measures, metrics, value, cost…

3. Definitions

5. WHAT
IMAGE
WOULD YOU
USE?

6. HOW DO YOU
TALK ABOUT RELIABILITY?
Measures, metrics, value, cost…

7. Reliability
• Function
• Environment
• Probability
• Duration

8. Function

9. Primary
Function

10. Environment

11. ANY UNEXPECTED USES OR
ENVIRONMENTS?
Where and how put into use

13. Duration

14. Early Useful
End of
Life

15. Connect to:
Business &
Customer
Expectations

16. WRITE A RELIABILITY
GOAL
A Motorola DynaTAC 8000X from 1984.

17. What are your
Questions?
Thanks for participating.