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PRODUCT ANALYTICS EVOLUTION
Analytics approaches on different stages of game development
Vera Karpova Product Owner at devtodev
2
WHAT IS THIS PRESENTATION ABOUT?
● How and why the company’s use of analytics changes
over time
● Analytical questions and tasks that come up as the
product develops
● When you should use certain analytical tools and why
3
EARLY RELEASES
Analytics Tasks:
● Determine the market demand of your product
(number of downloads, top countries for downloads,
revenue, and retention rate)
● Quality of presentation
(app store conversion rate)
Analytics Tools:
● App store data
(iTunes Analytics, Google Play Developer Console)
4
AUDIENCE GROWTH
Analytics Tasks:
● Assess paid traffic performance
Analytics Tools:
● A traffic analysis tool
● An analytics platform with custom events and
an evaluation tool for traffic information
5
AUDIENCE GROWTH
Analytics Tasks:
● Identity the drop-off points in the customer journey
Analytics Tools:
● An analytics platform with custom events
6
PRODUCT IMPROVEMENT
Analytics Tasks:
● Identify growth areas, ways to increase
conversion and retention rates
● Why a metric has dropped
Analytics Tools:
● An analytics platform with custom events
7
ANALYTICAL METHODS
● Segmentation
● Funnel comparison
● Studying user flow and user profiles
● Custom action analysis
● etc.
8
PRODUCT IMPROVEMENT
Analytics Tasks:
● Hypotheses testing
Analytics Tools:
● A/B testing tool
A B
VS
12%
Conversion
36%
Conversion
Winner
A/B testing
9
BENEFITS OF A/B TESTING
● Check your subjective perceptions and hypotheses
● Mitigate negative impact of a failed test
● Get to know more about your users
● Avoid implementation of pointless changes
10
TEAM GROWTH
Analytics Tasks:
● Automate some reports
● Ensure fast and convenient access to
metrics for the team
Analytics Tools:
● An analytics platform that allows for
building custom reports and dashboards
● or a DB and a tool for SQL query
visualisation
11
WHAT TO DISPLAY ON DASHBOARDS
● Fundamental product metrics
● Teams’ KPIs
● A release or promotion report
● Statistics on functionality usage and product stability
● Data on traffic sources
● Real-time metrics
● Financial metrics for managers
● etc.
12
PERSONALIZATION
Analytics Tasks:
● Segment and personalize to improve metrics
Analytics Tools:
● A tool for sending push notifications, in-game
messages, personalized offers
13
HOW TO SEGMENT
● By basic information (OS, country, device, ...)
● By total number of days spent playing
● By visit frequency
● By payments and their total amount
● By level
● By player ratings
● By percentage of wins
● By available features
● By available currency and its amount
● By days without making payments
● ….
1 DAY IN
GAME
2-3 DAYS
IN GAME
4-7 DAYS
IN GAME
...
BOUGHT
ITEM X
750 1020 4750
BOUGHT
ITEM Y
320 420 650
BOUGHT
ITEM Z
74 105 343
BOUGHT
NOTHING
3400 5700 7690
14
HOW TO USE SEGMENTS
● ‘Intensify’ engagement: give personalized offers /
bonuses … to your users
● Do not waste your effort to “ineffective” segments
with few or inactive users
Hello ! This is a push notification.
Click on it !
15
PREDICTION
Analytics Tasks:
● Compare traffic sources by LTV
● Estimate the probability of payment
Analytics Tools:
● Excel/Google Sheets
● Python/R
ML
MODELS
SIMPLE
FORECASTING
MODELS
HISTORICAL
DATA
ANALYSIS
16
SIMPLE MODELS
Function approximation
● Lifetime * ARPDAU
● y = a*(x)^b
● y = c*ln(x)+b
● y = a/(ln(x)^b+c+d)
● Cumulative ARPU
CUMULATIVE ARPU
LTV
17
BUILDING MODELS USING ML
● Define a problem
● Choose the model type
(linear, decision tree, etc.)
● Train the model
● Evaluate the result (MAE, RMSE)
● Improve the model (add parameters, change model
type)
TRAIN
TEST
18
DISTINCTIVE FEATURES
OF THE METHOD
● Allows for early prediction
● Ensures high accuracy
● Allows for LTV prediction for each user
Data-demanding if you want to build an accurate model
19
● Select tools that are suited to the task at hand
● and think about what you will need at the next stage
CONCLUSIONS
20
karpova@devtodev.com
www.devtodev.com
THANK YOU!

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Product analytics evolution: analytics approaches on different stages of the game lifecycle / Vera Karpova (devtodev)

  • 1. PRODUCT ANALYTICS EVOLUTION Analytics approaches on different stages of game development Vera Karpova Product Owner at devtodev
  • 2. 2 WHAT IS THIS PRESENTATION ABOUT? ● How and why the company’s use of analytics changes over time ● Analytical questions and tasks that come up as the product develops ● When you should use certain analytical tools and why
  • 3. 3 EARLY RELEASES Analytics Tasks: ● Determine the market demand of your product (number of downloads, top countries for downloads, revenue, and retention rate) ● Quality of presentation (app store conversion rate) Analytics Tools: ● App store data (iTunes Analytics, Google Play Developer Console)
  • 4. 4 AUDIENCE GROWTH Analytics Tasks: ● Assess paid traffic performance Analytics Tools: ● A traffic analysis tool ● An analytics platform with custom events and an evaluation tool for traffic information
  • 5. 5 AUDIENCE GROWTH Analytics Tasks: ● Identity the drop-off points in the customer journey Analytics Tools: ● An analytics platform with custom events
  • 6. 6 PRODUCT IMPROVEMENT Analytics Tasks: ● Identify growth areas, ways to increase conversion and retention rates ● Why a metric has dropped Analytics Tools: ● An analytics platform with custom events
  • 7. 7 ANALYTICAL METHODS ● Segmentation ● Funnel comparison ● Studying user flow and user profiles ● Custom action analysis ● etc.
  • 8. 8 PRODUCT IMPROVEMENT Analytics Tasks: ● Hypotheses testing Analytics Tools: ● A/B testing tool A B VS 12% Conversion 36% Conversion Winner A/B testing
  • 9. 9 BENEFITS OF A/B TESTING ● Check your subjective perceptions and hypotheses ● Mitigate negative impact of a failed test ● Get to know more about your users ● Avoid implementation of pointless changes
  • 10. 10 TEAM GROWTH Analytics Tasks: ● Automate some reports ● Ensure fast and convenient access to metrics for the team Analytics Tools: ● An analytics platform that allows for building custom reports and dashboards ● or a DB and a tool for SQL query visualisation
  • 11. 11 WHAT TO DISPLAY ON DASHBOARDS ● Fundamental product metrics ● Teams’ KPIs ● A release or promotion report ● Statistics on functionality usage and product stability ● Data on traffic sources ● Real-time metrics ● Financial metrics for managers ● etc.
  • 12. 12 PERSONALIZATION Analytics Tasks: ● Segment and personalize to improve metrics Analytics Tools: ● A tool for sending push notifications, in-game messages, personalized offers
  • 13. 13 HOW TO SEGMENT ● By basic information (OS, country, device, ...) ● By total number of days spent playing ● By visit frequency ● By payments and their total amount ● By level ● By player ratings ● By percentage of wins ● By available features ● By available currency and its amount ● By days without making payments ● …. 1 DAY IN GAME 2-3 DAYS IN GAME 4-7 DAYS IN GAME ... BOUGHT ITEM X 750 1020 4750 BOUGHT ITEM Y 320 420 650 BOUGHT ITEM Z 74 105 343 BOUGHT NOTHING 3400 5700 7690
  • 14. 14 HOW TO USE SEGMENTS ● ‘Intensify’ engagement: give personalized offers / bonuses … to your users ● Do not waste your effort to “ineffective” segments with few or inactive users Hello ! This is a push notification. Click on it !
  • 15. 15 PREDICTION Analytics Tasks: ● Compare traffic sources by LTV ● Estimate the probability of payment Analytics Tools: ● Excel/Google Sheets ● Python/R ML MODELS SIMPLE FORECASTING MODELS HISTORICAL DATA ANALYSIS
  • 16. 16 SIMPLE MODELS Function approximation ● Lifetime * ARPDAU ● y = a*(x)^b ● y = c*ln(x)+b ● y = a/(ln(x)^b+c+d) ● Cumulative ARPU CUMULATIVE ARPU LTV
  • 17. 17 BUILDING MODELS USING ML ● Define a problem ● Choose the model type (linear, decision tree, etc.) ● Train the model ● Evaluate the result (MAE, RMSE) ● Improve the model (add parameters, change model type) TRAIN TEST
  • 18. 18 DISTINCTIVE FEATURES OF THE METHOD ● Allows for early prediction ● Ensures high accuracy ● Allows for LTV prediction for each user Data-demanding if you want to build an accurate model
  • 19. 19 ● Select tools that are suited to the task at hand ● and think about what you will need at the next stage CONCLUSIONS