Recorded on February 21, 2013 - With electricity bills projected to increase by 46% from 2010-2015, low-income residential consumers in Ontario (about 733,000 households) may face housing affordability problems and could be forced to make difficult spending decisions such as paying for heat or food. To proactively address this looming crisis, the Low-Income Energy Network (LIEN) is working with a consultant Roger Colton, a U.S. based expert on low-income energy issues, to develop a ratepayer-funded electricity rate affordability program along with a cost estimate for delivering it to Ontario’s low-income consumers.
LIEN has renewed its efforts to advocate for such a program and is working to build public awareness about, and support for, this proposal. The webinar will begin with an overview of LIEN’s advocacy activities and culminate with a detailed presentation of the electricity rate affordability program.
An archived recording of this webinar, along with copies of all presentation materials, are available for download at:
http://yourlegalrights.on.ca/webinar/low-income-energy-network-lien-webinar-exploring-electricity-affordability-program-ontarios-
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Presentation overviewPresentation overview
1. Introduction to LIEN
2. LIEN’s “pyramid” to address energy poverty
3. Energy costs and low-income consumers
4. OEB’s LEAP
5. Progress on components of an Ontario
energy poverty strategy
6. Going forward
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About LIENAbout LIEN
LIEN was formed in 2004 and is a network of 90
environmental, anti-poverty and affordable housing
advocacy groups
We seek to raise awareness of, and propose
effective, environmentally sustainable solutions to,
energy poverty through:
- outreach to community groups;
- outreach to the public, e.g. through the media;
- participating in OEB hearings and legislative processes on
issues relating to low-income consumers.
- working with policy-makers and local utilities to develop
workable solutions.
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PovertyPoverty
14.7% of Ontario’s
population (1,749,965
persons) are living at or
below the “poverty line”
Households living at or
below before-tax LICOs
are “financially straitened”
and spend more of their
income than average on
food, shelter and clothing
Source: Statistics Canada, 2006 Census of Population
Ontario I ncome Status
85.3%
14.7%
Low -income Ot her
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Low-income households - whereLow-income households - where dodo
they live?they live?
732,910 low-income households in Ontario
469,215 are renter households (most live in
multi-storey buildings)
263,670 are homeowner households (most in
single-family or semi-detached homes – over
a third are senior-led)
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Low-income households - who areLow-income households - who are
they?they?
Ontario’s low-income households are
disproportionately:
Single mothers
New immigrants
Racialized communities
Disabled
Seniors
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Rising energy prices….Rising energy prices….
Real cost-to-customer increases
of Ontario’s Long-Term Energy
Plan – projected at 3.5% per
year over 20 years (2010-2030)
BUT, 7.9% annual
increases over the first five
years from 2010-2015 - for total
increase of 46%
Natural gas and oil prices have
been volatile over the past
decade
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…….and energy price mitigation.and energy price mitigation
Ontario Clean Energy Benefit takes
10% off electricity bills over five
years from 2011-2015
$299.82 million (2010-11)
$1.032 billion (2011-12)
$1.07 billion (estimated 2012-13)
• Ontario Trillium Benefit includes:
• Ontario Home Energy & Property
Tax Credit
• Northern Ontario Energy Credit
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Energy and the Cost ofEnergy and the Cost of
HousingHousing
Rising utility costs have a
disproportionate impact
on low-income
consumers
Erodes housing
affordability and ability to
pay for other daily
necessities such as food,
clothing, medicine and
transportation
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Low-income energy burdenLow-income energy burden
Energy burden refers to
the amount of household
income spent on energy
U.K. fuel-poor household
defined as spending more
than 10% of income
LIEN’s position is that 6%
is an affordable burden
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Understanding Home Energy
Burdens
Home energy burden =
Home energy bill / Household income
Total shelter burdens affordable at 30% of income
Utility costs should be no more than 20% of shelter
costs
Utility costs affordable at 6% of income
(30% x 20% = 6%)
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A permanent low-income energy
rate assistance program
LIEN’s proposal for an Ontario Home
Energy Affordability Program has five
major components: rate affordability, arrears
management, crisis intervention,
conservation and demand management, and
consumer protections.
It advocates that Ontario’s low-income
consumers should not be paying more than
6% of their total household income on
energy.
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OEB & low-income rate
assistance
Ontario Home Energy Affordability Program –
LIEN tried to make it an issue in Union Gas and
Enbridge Gas 2007 rates hearings at the OEB
April 26, 2007 OEB decision – no jurisdiction
to set affordable rates for low-income
consumers
-strong dissent decision by OEB Vice-Chair
Response:
LIEN appealed decision to Divisional Court, and on
May 16, 2008, Divisional Court issues
decision in favour of LIEN - declares that OEB
has jurisdiction to establish a rate affordability
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OEB & consultation on low-
income energy consumer issues
July 2, 2008 – OEB announces consultation process to
examine energy issues associated with low-income
consumers
Sept. 22-25, 2008 – OEB stakeholder
conference
Presentations on issues such as rate assistance,
arrears management, disconnection protocols, service
charges, energy retailing, smart sub-metering
March 10, 2009 – OEB issues LEAP report
Dismissed rate affordability program, but recognized
energy poverty as a significant problem needing a
comprehensive and province-wide approach!
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OEB’s LEAP
Low-Income Energy Assistance Program:
emergency financial assistance for
consumers in need
access to more flexible customer service
rules on matters such as arrears payment
plans, disconnection notice periods, and
security deposit waivers
targeted energy conservation and efficiency
programs to reduce consumption & costs
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Going forward
Monitoring the effectiveness of the
LEAP initiatives and improving
delivery
Continuing to advocate for a
permanent low-income energy rate
assistance program
Continue to build the capacity of
other organizations to carry out
LIEN’s work – Energy Poverty Toolkit
LIEN is widely recognized as the primary go-to organization with expertise on low-income energy issues. LIEN was formed in 2004 and is a network of anti-poverty, affordable housing, environmental and social justice groups. We have 90 member organizations . 8 steering committee member organizations (diversified; representation from communities across the province): A Place Called Home (APCH) Advocacy Centre for Tenants Ontario (ACTO) Canadian Environmental Law Association (CELA) Centretown Citizens Ottawa Corporation Income Security Advocacy Centre (ISAC) Toronto Environmental Alliance (TEA) Sisters of Providence of St. Vincent de Paul Salvation Army Centre of Hope Our aim is to ensure that low-income consumers have optimal access to energy conservation and assistance programs and to build local community capacity to reduce energy poverty. We seek to raise awareness of, and propose effective, environmentally sustainable solutions to, energy poverty by: Working with organizations and serving as a resource Advising government, OEB, OPA, utilities etc on the need for policies and programs that will protect low-income energy consumers Educating organizations, government and the general public about the need for specifically designed programs for low-income consumers through workshops, meetings, the website and the media Compiling information on available energy assistance and energy conservation programs for low-income consumers
Multi-pronged approach to promoting energy conservation and ensuring access to energy for low-income consumers The foundation of the pyramid consists of: 1) Targeted low-income energy conservation and efficiency programs, at no-cost to recipients AND we know that energy efficiency programs alone cannot solve the problem of affordability. However, they can make a significant contribution to reducing the energy burden. The greatest benefits will be achieved through the introduction of measures that achieve deep energy savings (such as the installation of energy efficient appliances, proper attic and wall insulation, and an efficient heating system). 2) Extensive consumer education about energy conservation, and specific low-income consumer protection measures These protection measures include conditions of service that will not penalize low-income energy consumers who are already struggling to pay for gas/electricity bills, i.e. security deposit exemptions, no late payment fees, fair arrears repayment programs. A permanent low-income rate assistance program Moving up to the middle, LIEN has also been advocating for a low-income rate assistance program which would ensure ongoing affordability of energy bills and serve to prevent energy crises rather than just react to them after they have occurred. Adequate emergency energy assistance to help households in short-term crisis Considering the reality of circumstances facing many people living with low-income (such as insecure work, fluctuating income, and short-term financial emergencies) it is important to note that even with a rate affordability program and an energy conservation and efficiency program, there will still be a need for a permanent, adequately funded, and accessible emergency energy fund.
Statistics Canada, 2006 Census of Population. Incidence of low income among the population living in private households, provinces – Ontario. Pre-tax, post-transfer payment LICOs – vary by household and community size
Low Income Cutoffs (LICOs) published by Statistics Canada, using pre-tax, post-transfer household income are currently the best approach for defining low income. Post-tax LICOs adjust for federal and provincial income taxes, but do not reflect regressive taxes such as EI and CPP premiums, GST, provincial sales taxes and property taxes. The pre-tax, post-transfer LICOs vary according to family size and size of community. Persons and families living at or below these income levels are widely considered to be living in straitened circumstances. Both the Canadian Council on Social Development (CCSD) and the National Council of Welfare (NCW) have adopted the Statistics Canada pre-tax, post-transfer LICOs as poverty lines.
The Debt Retirement Charge (DRC) is intended to help pay down the legacy debt of the former Ontario Hydro. Although the debt was acquired in the past, the facilities that were financed by the debt are still in use and continue to supply electricity to customers today. For this reason, today's customers contribute to paying down the debt through the DRC. November 18, 2010 : Minister of Energy announces Ontario Clean Energy Benefit (OCEB), which will provide a 10% benefit to consumers t o ease the impact of rising electricity costs. This rebate took effect with electricity consumed January 1, 2011 and will end on December 31, 2015. Many electricity distributors will pay consumers a lump sum on their first bill with the Ontario Clean Energy Benefit to cover the rebate credit calculated back to January 1, 2011. Beginning September 1, 2012, the 10% rebate will be applied to the first 3,000 kilowatt hours of electricity consumed per month. With the 3,000 kilowatt hour per month cap in place the Ontario Clean Energy Benefit will continue to provide a full 10 per cent rebate to almost all residential consumers, while allowing small businesses and farms to continue to receive the benefit on the first 3,000 kilowatt hours they use. A typical family of four people uses, on average, 800 kilowatt hours per month and will continue to receive the full rebate of 10% off their electricity bill. Northern Ontario Energy Credit: Is a new refundable tax credit for low- to middle-income families and individuals living in northern Ontario, effective for 2010 and later years. The maximum annual credit for a single person is $137, and for a family (including single parents), $210. These credits are reduced when a single person's income exceeds $36,806 and a family's income exceeds $47,322 , and are completely eliminated when a single person's income exceeds $50,506 and a family's income exceeds $68,322. Starting July 2012, the Northern Ontario Energy Credit will be paid monthly instead of quarterly. Ontario Trillium Benefit (formerly Ontario Energy and Property Tax Credit) : Helps low- to moderate-income individuals 18 years of age and older, and families, with the sales tax they pay on energy and with property taxes. If you pay rent or property tax, you could get up to $946 ($736 in property tax relief and up to $210 in relief for the sales tax on energy). If you are a senior, you could get up to $1,078 ($868 in property tax relief and up to $210 in relief for the sales tax on energy). If you are a student and live in a designated Ontario university, college or private school residence, you may qualify for $25.
The Debt Retirement Charge (DRC) is intended to help pay down the legacy debt of the former Ontario Hydro. Although the debt was acquired in the past, the facilities that were financed by the debt are still in use and continue to supply electricity to customers today. For this reason, today's customers contribute to paying down the debt through the DRC. November 18, 2010 : Minister of Energy announces Ontario Clean Energy Benefit (OCEB), which will provide a 10% benefit to consumers t o ease the impact of rising electricity costs. This rebate took effect with electricity consumed January 1, 2011 and will end on December 31, 2015. Many electricity distributors will pay consumers a lump sum on their first bill with the Ontario Clean Energy Benefit to cover the rebate credit calculated back to January 1, 2011. Beginning September 1, 2012, the 10% rebate will be applied to the first 3,000 kilowatt hours of electricity consumed per month. With the 3,000 kilowatt hour per month cap in place the Ontario Clean Energy Benefit will continue to provide a full 10 per cent rebate to almost all residential consumers, while allowing small businesses and farms to continue to receive the benefit on the first 3,000 kilowatt hours they use. A typical family of four people uses, on average, 800 kilowatt hours per month and will continue to receive the full rebate of 10% off their electricity bill. Northern Ontario Energy Credit: Is a new refundable tax credit for low- to middle-income families and individuals living in northern Ontario, effective for 2010 and later years. The maximum annual credit for a single person is $137, and for a family (including single parents), $210. These credits are reduced when a single person's income exceeds $36,806 and a family's income exceeds $47,322 , and are completely eliminated when a single person's income exceeds $50,506 and a family's income exceeds $68,322. Starting July 2012, the Northern Ontario Energy Credit will be paid monthly instead of quarterly. Ontario Trillium Benefit (formerly Ontario Energy and Property Tax Credit) : Helps low- to moderate-income individuals 18 years of age and older, and families, with the sales tax they pay on energy and with property taxes. If you pay rent or property tax, you could get up to $946 ($736 in property tax relief and up to $210 in relief for the sales tax on energy). If you are a senior, you could get up to $1,078 ($868 in property tax relief and up to $210 in relief for the sales tax on energy). If you are a student and live in a designated Ontario university, college or private school residence, you may qualify for $25.
Rising energy costs have an impact on all Ontarians, but low-income households are hit hardest. “ Energy poverty” is the disproportionate burden of electricity, natural gas and other utility costs on low-income households which reduce the funds available for food, clothing, medicine and other basic necessities. Inability to pay utilities is second only to inability to pay rent as a reason for homelessness.
Home energy burden = Home energy bill / Household income Total shelter burdens affordable at 30% of income. Utility costs should be no more than 20% of shelter costs. Utility costs affordable at 6% of income. (20% x 30% = 6%).
Gordon Kaiser found: Board has jurisdiction to approve special rates for low-income consumers in appropriate cases. This Board has jurisdiction to set just and reasonable rates, to act in public interst, and to use any rate-making technique considered appropriate. The fact that the Board may be considered an “economic regulator” does not limit that jurisdiction. Referred to an earlier Divisional Court case that said “the Board is entitled in setting rates to consider “broad public policy” – which to Kaiser suggested that in the appropriate circumstances the Board can consider ability to pay in setting rates to meet broad policy concerns – and that access to an essential service may be such a concern
Year-round, province-wide LEAP Energy Financial Assistance is a grant program ($500 or $600) intended to provide emergency relief to eligible low-income consumers who may be experiencing difficultly paying their bill – funded by electricity and gas distributors (about $5 million annually), greater of 0.12% of distribution revenue or $2,000 Electricity customer service rules (in effect October 1, 2011) include: Waiving or refunding security deposits Equal billing or equal payment plan options suspending collection action for a period of 21 days while applicant is assessed for LEAP EFA Extended time periods to repay arrears, and no further late payment charges after entering into an arrears management plan Waiving of service charges related to: collection, disconnection, non-payment, load control devices Gas customer service rules (in effect January 1, 2013): Similar to electricity rules, but not as extensive or prescriptive (more discretion) At no cost to the eligible low-income consumer - saveONenergy HOME ASSISTANCE program (HAP) is offered through participating local electric utilities and funded by the Ontario Power Authority – weather-stripping and insulation, new, energy-efficient refrigerator or air conditioner, programmable thermostat Union Gas & EGDI both offering Home Weatherization Programs – energy audits (pre and post), insulation in attic, basement, walls,