8. Fintechs are impacting the way we serve our customers
Set new user
experience benchmarks
Fasten the pace of
innovation
9. Fintechs are impacting the way we serve our customers
Set new user
experience benchmarks
Fasten the pace of
innovation
Challenge revenue
streams
10. Cost of client acquisition beyond early adopters is high
Fintech versus banks: can’t live with(out) them
11. Cost of client acquisition beyond early adopters is high
Banks still seen as the trusted safe keepers of client data and money
Fintech versus banks: can’t live with(out) them
12. Cost of client acquisition beyond early adopters is high
Banks still seen as the trusted safe keepers of client data and money
Banks have scaling capabilities Fintechs don’t have
Fintech versus banks: can’t live with(out) them
13. Fintech chip away income from banks
Fintech versus banks: can’t live with them
14. BEYOND THE HYPE?
1. FROM PSD2 TO NEW ECOSYSTEM
2. RELATION FINTECH-BANKS:
CAN’T LIVE WITH(OUT) THEM
3. FINTECH FUTURE? WATCH CHINA!
20. Source: USCensus Bureau, Pew Research, Newzoo, Statista, eMarketer, CNNIC, IMF
At a Glance: China vs. US Internet
Although China’s internet penetration is just over 50%, its sheer scale means there are 3x the
number of smartphone users and 11x the number of mobile payment users in China than in the
US.
Internet Smartphone Mobile Internet Mobile Payment
26. Success or failure in China’s internet landscape, especially fintech, is contingent upon
government authority.
Source: SCMP,Abacus,Sina
• Sept 2017: Cryptocurrency exchanges and initial coin
offering banned by the government.
• Dec 2017: China’s central bank and regulatory
commission tightened rules around internet financing
and peer-to-peer online lending, wiping out smaller
players. The last three years have seen the number of
P2P companies shrink from 6,000 to 2,000
• Dec 2017: raise payment platforms reserve fund ratio
from 20% tot 50%, and this will increase to 100%
Government is The Visible Hand
27. BEYOND THE HYPE?
1. FROM PSD2 TO NEW ECOSYSTEM
2. RELATION FINTECH-BANKS:
CAN’T LIVE WITH(OUT) THEM
3. FINTECH FUTURE? WATCH CHINA!
De meest ingrijpende verandering is dat banken verplicht worden om de rekeningen van klanten en de informatie op die rekeningen, open te stellen voor erkende derde partijen. Bedrijven (niet alleen banken) kunnen op die manier betalingen voor je regelen, het saldo op je rekening checken en rekeninginformatie ophalen.
Develop new things. But at the end you as a bank want to keep the relation with client in your own hands.
Baning app / wallet completely integrated in ecosystem, from which you can book tickets for the plane of train, order uber / Didi or look which movies are playing and order tickets, get the insurance that you want and pay your gas and electricity bill
they offer a user experience, which is difficult for banks to offer because it involves for example different business lines which otherwise would have to be alligned.
Fintechs have the advantage that they have no legacy. They can start from scratch!
2, They fasten the pace of innovation
As well, if you adapt an open banking business model, where you realise that almost, but not all the smart people work for your bank, you can tap into knowledge and expertise ouside of organisation. You exchange IP’s to advance your business model. And at the end of the day, innovation has been don with much less internal development costs.
Challenge / broker new revenue streams
FOR DIGITAL NATIVES, early adopters: these once you will have. But most of the time not enough for critical mass
Trust is everything. Banks will never give that up. Without trust, no bank can survive. Sell clients data? No Way. Protection data client? Yes. GDPR is ok. Yes, from development point of view, not good. Behind developments in US (although from the bank side I’m not so sure). Behind developments China. HUGELY (come back to that)
Banks have a lot of clients. So once developed: roll-out and income.
Fintech: develop, market, and hope that you can get critical mass asap.
e.g. subscription payments to spotify
Subscription to streaming video, music, services ….
The handling of these payments in the subscription ecnoomy is done by a fintech company named Zuora.
Digital highway of China
China is evolving fast.
Picture show you the evolution of Shanghai since 1990. in Belgium We have been talking about Oosteerweel, a connection of 10 kilomters to close the Ring of Antwerp since the 90s. 26y after we have to decided to go ahead with it.
China moves fast and that goes certainly for its digital evolution
It took 4 years in China for Peer-2-Peer transaction volume to exceed 5 bn.US$ in the US. It took 2 years in China.
And this is more or less a rule o thub: on the digital front, everything goes twice as fast in China.
Of course the fact that there was no retail banking, is a big plus for China. They leapfrog the stage with bank branches and are roling out now a whole digital retail network.
Baning app / wallet completely integrated in ecosystem, from which you can book tickets for the plane of train, order uber / Didi or look which movies are playing and order tickets, get the insurance that you want and pay your gas and electricity bill
Payment is completely done via QR-cde
And when I say everything, I mean everything, the baggers as well.
Qhat is next in finance? What is the banking sector looking at the try to see the next big thing?
QR-fraude as well P2P ledning fraud!
And that, ladies and gentleman, is where I see as well the limits of Fintech, as well in the west.
Working with the banks to increase customers experience is great andfun. To take over the businees of the banks, means you’ll need to apply all the boring rules, controls and capital requirements.
I can assure you there is much less fun in that.
So what I suggest is that we keep on working side by side and live happy ever after.
Thanks for your attention.