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EARLY BIRD
                                                                                                                    DISCOUNT
                                                                                                                 Book and Pay before
                                                                                                               11th January 2012
                                                                                                                       to save up
                                                                                                                     SGD 650!

                                                                                                   Main Conference:
                                                                                                   13 &14 March 2012
                                                                                                   Pre Conference Masterclass:
                                                                                                   12 March 2012
                                                                                                   Venue: Rendezvous Hotel,
                                                                                                   Singapore


Increase accuracy and performance within AP and procurement to
enhance value from suppliers and service providers

20 NEW SPEAKERS IN 2012                                              Henry Chua                    Jean Paul Dizon
                                                                     Director, Shared Business     Contracts & Procurement
                  Anirban Kumar Ghosh                                Services, Finance             Manager
                  Senior Controller, GE AVIATION                     PHILIPS                       SHELL
                  Anirban specialises in:                            Amit Soni                     Irfan Shaikh
                  Ÿ Financial reporting                              Director of Commercial        Director of Finance
                  Ÿ Consolidation, closing & account                 and Finance                   Shared Services
                    reconciliations                                  TESCO                         ELECTRONIC ARTS, INC.
                  Ÿ Drive digitization & project management
                                                                     Agnes Lim                     Freddie S. Corpuz
                                                                     Regional Financial            Regional Process Owner,
                  Damien Williams                                    Controller                    Purchase to Pay Asia Pacific
                  Regional Finance & Procurement Manager             JONES LANG LASALLE            HENKEL
                  (South East Asia)
                  THE BRITISH HIGH COMMISSION SINGAPORE              Muneer Valappil               Jazlan Mohd
                                                                     Upstream Financial            Accounts Payable Manager
                  Damien specialises in:                             Controller                    Intel Malaysia Shared
                  Ÿ Financial control and operational management     INTEROIL                      Services Centre
                  Ÿ Developing, leading and executing                                              INTEL TECHNOLOGY
                    organisational change projects                   Joshua Perkins                SDN BHD
                  Ÿ Business partnering                              Accounts Payable Manager
                                                                     Intel Malaysia Shared         John Gregory
                                                                     Services Centre               Director, European Financial
                  Edoardo Peniche Zarate                             INTEL TECHNOLOGY              Shared Services
                  Senior Director, Finance Shared Services           SDN BHD                       KELLOGG’S
                  FLEXTRONICS
                                                                     Martin Yii                    Ramesh Veeramuthu
                  Edoardo specialises in:                            Controller, Australia/        Strategic Sourcing Manager
                  Ÿ P2P processes and financial management            New Zealand Financial         BECTON DICKINSON &
                  Ÿ Shared services                                  Service Centre                COMPANY
                  Ÿ Lean six sigma and continuous improvement        SEALED AIR
                                                                     CORPORATION                   Omer Softic
                                                                                                   EAME Transformation
                  Tim Tong                                           Ruchika Agarwal               Manager, Global Business
                  Regional Head of Indirect Purchasing Asia Pacific   Assistant Vice President,     Services
                  LEXMARK                                            Business Services & Finance   CATERPILLAR BELGIUM
                                                                     PEARSON
                  Tim specialises in:
                  Ÿ Purchasing                                       Philip Woodburn               Dione Schick
                  Ÿ Lean six sigma and continuous improvement        Finance Shared Services       Regional Director,
                                                                     Director                      Compliance Services
                                                                     SCHNEIDER ELECTRIC            THOMSON REUTERS
ATTEND TO GET STRATE
AND ROADMAPS TO: GIES                                                Sponsors:


1
1. Reduce cost of transa
                         ctio  n to under $2
2. Achieve accurate 3 wa
 2                         y match rates beyond 95%
3. Streamline invoice and
3                         payment processes to less tha              Media Partners:                      Researched and Developed by:
                                                       n 9 DSO
4. Successful 360° autom
4                          ation to minimise cost of
   procurement operations                             AP and
5.
5 Measure KPIs and implementing
   expand P2P service delive          analytics to boost and
                              ry


   Tel: +65 6722 9388 Ÿ   Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
TREND WATCH: AP AND                                                  Get ready to set all-new benchmarks and outperform
                                                                     previous records by evaluating the latest initiatives in AP and
PROCUREMENT PROCESS                                                  procurement. 2012 is the year to say goodbye to paper and the
                                                                     9th Annual P2P: Accounts Payable and Purchasing Process
EFFICIENCY AND NEW                                                   Summit 2011 all about tackling and solving:

BENCHMARKS                                                           1. Minimising variation of work flow between AP and
                                                                        procurement to discover new avenues for reducing costs
Over the past 12 months Finance Directors in Asia were
asked if they had implemented automation. The chart below            2. Identify gaps – Get strategies and best practices to meet
summarized the responses                                                your next benchmark

                                                                     3. Increase efficiency, value and accuracy within your AP
                                                                        process to leverage on supplier discounts and other benefits

                                                                     Only at this event, you will discover insights from finance and
                                                                     procurement practitioners that will embed the next phase of
            11.3%                                                    P2P service delivery through optimised process efficiencies.

                                                                     This year’s conference brings fresh and exciting insights, with
    22.6%                                                            more interactive sessions covering the top challenges and giving
                                                                     you answers to ramp up your operations. This is your chance to

                  66.1%
                                                                     meet the 20 speakers with more than 100 years of experience
                                                                     in delivering seamless AP and procurement services across
                                             ■ Yes
                                                                     the region and the globe, so you can discover and take-away
                                             ■ No                    practical techniques to apply and improve P2P.

                                             ■ At the point of       Booking your seat takes less time than printing out an invoice –
                                               negotiating           just give me a call at +65 6722 9388 today.

                                                                     Best Regards,
Over 65% have embarked on their automation journey, but less
than 10% are fully automated.

Automation has proven its value to reduce cost and streamline                    Nur Izzati
your processes. But with different systems and regulations,                      SSON
achieving end-to-end automation remains a huge challenge.




  5 REASONS WHY YOU
  MUST ATTEND THIS EVENT
  ■ No other event in Asia has this many P2P
    practitioners: 90% case studies from across various industries

  ■ No matter how unique your operations, you get lot
    of perspectives: 20 speakers from 9 different countries

  ■ Decide where you lead and what needs to be
    improved: 10 benchmark sessions to boost efficiency in AP
    and procurement

  ■ Extra focus on critical issues: 3 extensive enrichment
    topics in the masterclasses

  ■ Increase idea generation: 15% of your time will be in
    interactive discussions to get more out of the speakers
    and your peers




   Tel: +65 6722 9388 Ÿ    Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
Pre Conference Masterclass
12 March 2012 (08:45 – 16:30)

 This is your chance to ramp up your AP and procurement process
 efficiency skills to deliver the lowest operational costs in your
 organisation. Stand out for implementing lean processes with         You will exchange business
 reduced errors.                                                      cards with:
 Get your thinking cap on because this masterclass will have a        Ÿ   Chief Financial Officers
 combination of extended case studies and plenty of brainstorming.    Ÿ   Finance Shared Services Leaders
 So all you’ll need to do when you’re back in the office is to apply
                                                                      Ÿ   Finance Directors
 what you have learnt and get the results you want.
                                                                      Ÿ   Finance Controllers
                                                                      Ÿ   Procurement Directors
 0900     Streamlining processes and cost of AP
                                                                      Ÿ   Purchasing Managers
          operations to seize the opportunity of
                                                                      Ÿ   Contracts and Procurement Leaders
          offering value add services
                                                                      Ÿ   Accounts Payable Leaders
          Ÿ Reviewing cost cutting and increased time efficiency
                                                                      Ÿ   Head of Process Excellence
            benefits
                                                                      Ÿ   Shared Services Leaders
          Ÿ Simplifying processes to complete orders accurately
            and reduce invoicing errors
          Ÿ Brainstorming value added services AP can provide

          Facilitator:
                                                                      SSON provides research, training and networking for over
          Omer Softic                                                 4,500 shared services executive members from over 50
          EAME Transformation Manager                                 countries around the world. Whether you need resources to
          Global Business Services                                    write a report, facts to benchmark performance against or
          CATERPILLAR BELGIUM                                         simply want to meet some of your peers at the same stage
                                                                      of development, we can support you. Sign up today, for USD
 1100     Networking break                                            $149.99 and receive benefits that will help you take your
                                                                      implementation to the next level.
 1130     Achieve lean processes in P2P and reduce
          cost of operations
          Ÿ Discovering the benefits of lean in P2P                    Website:   www.ssonetwork.com
          Ÿ The importance of controlling KPI’s on your               Email:     info@ssonetwork.com
            PTP info centre
                                                                           www.ssonetwork.com/linkedin/apac
          Ÿ Building a solid foundation: Managing and engaging
            the team to ensure efficient delivery
                                                                           @ssonetwork
          Ÿ Improving customer services to expand delivery
            services
                                                                           www.ssonetwork.com/facebook
          Facilitator:
          John Gregory
          Director, European Financial Shared Services                Stimulate and Boost
          KELLOGG’S
                                                                      Business Development
 1330     Networking Lunch                                            Through Sponsorship &
 1430     Evaluating cost and competency when
                                                                      Exhibitions
            outsourcing AP                                            Delegates at this conference are looking to increase P2P
          Ÿ Comparing efficiency vs. cost: Weighing out which          operational efficiency. If your company has a credible
            is more important                                         solution to address their needs, then you must have a
          Ÿ Recognizing the advantages and disadvantages of           presence at this event.
            outsourcing AP
          Ÿ Managing competency expectations when                     Over 2 days, you will have unlimited access to delegates
            outsourcing                                               who are evaluating strategies and solutions to achieve
          Ÿ Unveiling which suits you best: In-house or               streamlined processes for faster operations and lower
            outsourcing                                               costs. You will not find a more focused and intense
                                                                      business development environment than this event.
          Facilitator:
          Irfan Shaikh                                                To find out how you can leverage on this opportunity
          Director of Finance Shared Services                         successfully, call +65 6722 9388 or email
          ELECTRONIC ARTS, INC.
                                                                      sponsorship@iqpc.com.sg
 1630     End of Materclass


  Tel: +65 6722 9388 Ÿ      Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
Conference Day One
13 March 2012, Tuesday


 0900    Opening Remarks from the Chairperson                    1345         Increase efficiency of PO processing to less
                                                                              than 5 minutes with procurement automation
 0915    Developing a successful roadmap towards                              Ÿ Understanding the practical approach of developing
         achieving 100% AP invoice automation                                   a PO system and the benefits
         Ÿ Requirements and dedication in the journey towards                 Ÿ Reduce PO processing time with accuracy to less
           complete automation                                                  than 5 minutes
         Ÿ Accuracy, transparency and reduced errors improved                 Ÿ Importance of PO systems affecting AP
           with end to end automation
                                                                              Ramesh Veeramuthu
         Ÿ KPIs of a fully automated AP function
                                                                              Strategic Sourcing Manager
         John Gregory                                                         Becton Dickinson & Company
         Director European Financial Shared Services
         Kellogg’s                                               1430         Comparing your current KPIs to the accepted
                                                                              benchmarks: How do you measure up and
 1000    Key factors to achieve 3-way match rates                  Round
                                                                   Table
                                                                              what need to change get improvements?
         and end-to-end automation in P2P                        Discussion   Ÿ Producing more than 15,000 invoices per FTE per
         Ÿ Identifying and measuring how master data                            annum
           is currently handled to recognise critical                         Ÿ Attaining 98% match rate of PO and Invoices
           requirements for improvement                                       Ÿ More than 95% of payments are on time
         Ÿ Understanding the importance of standardization in
                                                                              Facilitated by:
           master data management
                                                                              Dione Schick
         Ÿ Reviewing risks and rewards of end-to-end
                                                                              Regional Director, Compliance Services
           automation
                                                                              Thomson Reuters
         Philip Woodburn
         Finance Shared Services Director                        1500         Successful transformation from a Non-PO
         Schneider Electric                                                   system to a PO system
                                                                              Ÿ Anticipating the challenges and barriers to transition
 1045    Make the most out of your conference –                                 from a Non-PO system to a PO system
         Speed Networking Session                                             Ÿ Step by step changes to avoid disruption in daily
                                                                                activities during transformation
 1100    Morning Tea & Networking Break                                       Ÿ Accuracy and transparency for stakeholders with PO
                                                                                systems
 1115    Challenges, results and impacts of
                                                                              Irfan Shaikh
         centralizing AP and procurement into a
                                                                              Director of Finance Shared Services
         single location
                                                                              Electronic Arts, Inc.
         Ÿ Comparing the before and after centralizing AP and
           procurement into a single location
                                                                 1545         Afternoon tea & Networking break
         Ÿ Hurdles to overcome during the transition of
           centralization
                                                                 1600         Getting your suppliers to participate in
         Ÿ Expanding AP and procurement services towards
                                                                              e-invoicing for a 360° paperless process
           positive impact on the working capital
                                                                              Ÿ Evaluating the benefits of e-invoicing and assessing
         Edoardo Peniche Zarate                                                 why your suppliers need to be on your side
         Senior Director, Finance Shared Services                             Ÿ Converting suppliers to e-invoicing platforms with
         Flextronics                                                            conviction
                                                                              Ÿ Considering alternative paperless suppliers
 1200    Reducing invoice and payment processing
                                                                              Tim Tong
         time to 9 days through process elimination
                                                                              Regional Head of Indirect Purchasing Asia Pacific,
         and using automation to improve
                                                                              Lexmark
         performance
         Ÿ Identify duplicated steps and analyse what needs to
                                                                 1645         Deploying multi-lingual talent: Should you
           be eliminated
                                                                              outsource to fill this need, or recruit
         Ÿ Measure the performance improvement before and
                                                                              internally?
           after: Is accuracy compromised?
                                                                              Ÿ Expanding services: The growing need for multi-
         Ÿ Steps to process invoices and payment within 9 days
                                                                                lingual talent in procurement
         Damien Williams                                                      Ÿ Reviewing cost over benefit to outsource multi-
         Regional Finance & Procurement Manager                                 lingual talent
         (South East Asia)                                                    Ÿ Advantages and disadvantages of in-house talents
         The British High Commission Singapore                                  with multi-lingual skills
                                                                              Jean Paul Dizon
 1245    Lunch & Networking Break
                                                                              Contracts & Procurement Manager
                                                                              Shell

                                                                 1730         Closing remarks from the Chair



  Tel: +65 6722 9388 Ÿ   Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
Conference Day Two
14 March 2012, Wednesday


0900     Welcome Back Remarks from the                              1245   Lunch & Networking Break
         Chairperson
                                                                    1345   Advancing and streamlining AP processes
0915     Reducing operational costs by 20% - 30%                           with lean six sigma methodology: Can
         whilst maintaining performance                                    it really reduce wasted processes and
         Ÿ Developing a monthly practice to analyse cost                   amplify efficiency?
           reports                                                         Ÿ Case study: Implementing lean six sigma to shorten
         Ÿ Strategies to measure cost of activities and                      invoice processing time and boost productivity
           performance                                                     Ÿ Results to streamline AP with lean six sigma projects
         Ÿ Identifying high costs through monthly analysis and             Ÿ Importance of continuing lean six sigma
           finding solutions to operate at 70% - 80% of the                   implementation
           current cost
                                                                           Martin Yii
         Muneer Valappil                                                   Controller, Australia/New Zealand Financial Service Centre
         Upstream Financial Controller                                     Sealed Air Corporation
         InterOil
                                                                    1430   Achieve dynamic discounting and meeting
1000     Strategies for a robust cash flow                                  supplier discounts to improve pre-negotiated
         management with accurate forecasts to                             discount terms
         avoid errors                                                      Ÿ Enable suppliers proposal flexibility of early payment
         Ÿ Mastering the art of cash flow management without
                                                                             discount terms and obtain better savings
           errors                                                          Ÿ Intel’s successful journey leveraging on technology
         Ÿ Consistent weekly, monthly and annual forecasts:                  and innovation for dynamic discounting
           What needs to be reviewed to ensure accuracy                    Ÿ Results: Achieve significant cost savings and improve
         Ÿ Making cash flow and capital management at least                   operational efficiency
           95% accurate
                                                                           Jazlan Mohd
         Anirban Kumar Ghosh                                               Accounts Payable Manager, Intel Malaysia Shared
         Senior Controller                                                 Services Centre
         GE Aviation                                                       Intel Technology Sdn Bhd
1045     Morning Tea & Networking Break                                    Joshua Perkins
                                                                           Accounts Payable Manager, Intel Malaysia Shared
1115     Panel Discussion: Beat attrition rates. Retain                    Services Centre
         high performers. Reduce operational costs.                        Intel Technology Sdn Bhd
         Focus on P2P excellence
         Ÿ Current attrition rates in Asia within the captive and   1515   Afternoon tea & Networking break
           outsourcing industry: Singapore – 20%, Malaysia – 24%
         Ÿ Begin with proper training to sustain good               1530   Cutting the cost of transaction to less
           accounting talent                                               than $2 and gaining control through
         Ÿ Rotating associates roles and add responsibilities to           minimised paperwork
           enhance employee engagement                                     Ÿ Understand how controlling the cost of each item
         Ÿ Derive a successful career path for AP and                        affects cost of transaction
           procurement to retain productive associates                     Ÿ Minimising paper work and encourage vendor self-
                                                                             service online
         Panellists                                                        Ÿ Automating PO based invoices to achieve less than
         Agnes Lim                                                           $2 cost of transaction
         Regional Financial Controller
         Jones Lang LaSalle                                                Omer Softic
                                                                           EAME Transformation Manager, Global Business Services
         Henry Chua                                                        Caterpillar Belgium
         Director, Shared Business Services Finance
         Philips                                                    1615   How can analytics be useful for AP and
         Freddie S. Corpuz                                                 procurement to achieve agility?
         Regional Process Owner, Purchase to Pay Asia Pacific,              Ÿ Defining analytics and the relevance in today’s
         Henkel                                                              changing business environment
                                                                           Ÿ Clarifying the advantages and disadvantages of
1200     Outsourcing AP: Unveiling what Pearson’s                            analytics in AP and procurement
         discovered about cost vs. competency                              Ÿ Analysing and identifying root causes to improve
         Ÿ Discover the actual cost and competency level when                and strive towards agility
           outsourcing                                                     Amit Soni
         Ÿ Expectations and demands to outsourcing partners                Director of Commercial and Finance
           Long-term benefits and risks                                     Tesco
         Ruchika Agarwal
         Assistant Vice President, Business Services and Finance    1700   Closing remarks from the Chair & End of
         Pearson                                                           Conference



  Tel: +65 6722 9388 Ÿ    Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
5 WAYS TO REGISTER
                                                                                                                                                                                                             Online:         www.accountspayableasia.com.sg
                                                                                                                                          Main Conference:
                                                                                                                                                                                                             Email:          enquiry@iqpc.com.sg
                                                                                                                                          13 &14 March 2012
                                                                                                                                          Pre Conference Masterclass:                                        Phone:          65 6722 9388
                                                                                                                                          12 March 2012                                                      Fax:            65 6720 3804
                                                                                                                                          Venue:                                                             Post:           IQPC Worldwide Pte Ltd
                                                                                                                                          Rendezvous Hotel, Singapore                                                        61 Robinson Road
                                                                                                                                                                                                                             #14-01 Robinson Centre
     My booking code is: 12002.006                                                                                                                                                                                           Singapore 068893
     Please complete in BLOCK CAPITALS as information is used to produce delegate badges.                                                                                                                                        DISCOUNTS & TEAM DEALS
     Please photocopy for multiple bookings.
                                                                                                                                                                                                             IQPC recognises the value of learning in teams. Group
                                                 Please do not remove this label even if it is not addressed to you.
                                                                                                                                                                                                             bookings at the same time from the same company receive
                                                                                                                                                                                                             these discounts:
                                                                                                                                                                                                             u 3 or more 7% u 5 or more 10% u 8 or more 15%
                                                                                                                                                                                                             This offer is exclusive of the early bird discount. Call us for a
                                                                                                                                                                                                             special discount rate for teams of 10 and above.
                                                                                                                                                                                                             Not applicable to workshop(s) only bookings.

                                                                                                                                                                                                                                VENUE & ACCOMMODATION
                                                                                                                                                                                                             Rendezvous Hotel Singapore
                                                                                                                                                                                                             9 Bras Basah Road, Singapore 189559
                                                                                                                                                                                                             Tel: +65 6336 0220
                                                                                                                                                                                                             Fax: +65 6337 3773
                                                                                                                                                                                                             Web: www.rendezvoushotels.com/singapore
    *Register and Pay in full no later than 11th January 2012 to qualify for the Early Bird Discount.                                                                                                        Email: info@rendezvoushotel.com
                                                                                                                                                                                                             Hotel accommodation and travel costs are not included in
                                                                                       Premailer                                                                                                             the registration fee. A reduced corporate room rate has been
  CONFERENCE PACKAGES                                                                Book & Pay by                             Book & Pay by
                                                                                                                                                                          Regular Price
                                                                                                                                                                                                             arranged at Rendezvous Hotel Singapore for attendees
                                                                                  23rd November 2011                         11th January 2012                                                               at this conference. To take advantage of this special rate,
                                                                                                                                                                                                             please process the hotel room reservation form provided upon
  ALL PRICES IN SGD                                                                 PREMAILER ONLY                                EARLY BIRD                                STANDARD
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                                                                                                                                                                                                                 CONFERENCE DOCUMENTATION & AUDIO CD
     Conference + Masterclass                                                         4,348 (save 750)                         4,448 (save 650)                         4,748 (save 350)
                                                                                                                                                                                                                  I am registering as a delegate, please send me an extra set of
     Conference only                                                                  3,099 (save 400)                         3,199 (save 300)                                  3,499                            Conference Documentation with Audio CD with a SGD100
                                                                                                                                                                                                                  discount: SGD699.
     Masterclass only                                                                                                                   1,599                                                                     I cannot attend the event, please send me the Conference
                                                                                                                                                                                                                  Documentation and Audio CD at SGD799.
*Discounts DO NOT apply to masterclass(s)-only bookings
                                                                                                                                                                                                                  I cannot attend the event, please send me the Conference
*Singapore companies, please add prevailing GST.
*Registrations without immediate payment or credit card details will incur a processing fee of SGD99 per registration
                                                                                                                                                                                                                  Documentation only at SGD549.
                                                                                                                                                                                                             Orders without immediate payment or credit card details will incur a
                                                                                                                                                                                                             processing fee of SGD99 per order.
                                                                               DELEGATE DETAILS                                                                                                              (N.B. Advance orders will determine whether or not this conference
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                                                                                                                                                                                                             • You may substitute delegates at any time by providing reasonable advance notice
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Tel: .........................................................(Office) .............................................. (Mobile) Fax:...............................................................           prior to the conference, you will receive a 90% credit to be used at another IQPC
                                                                                                                                                                                                             conference which must occur within one year from the date of issuance of such
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Address:..................................................................................................................................................................................................   IQPC postpones an event for any reason and the delegate is unable or unwilling to
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Approving Manager’s Name:.................................................................................................................................................................                   rescheduled or postponed due to a fortuitous event, Act of God, unforeseen
                                                                                                                                                                                                             occurrence or any other event that renders performance of this conference
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                                                                                                                                                                                                             emergency. • Please note that while speakers and topics were confirmed at the time
Signature: ............................................................................................. Date: .....................................................................................         of publishing, circumstances beyond the control of the organizers may necessitate
                                                                                                                                                                                                             substitutions, alterations or cancellations of the speakers and/or topics. As such,
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Early Bird Discount Book and Pay before 11th January 2012 to save up SGD 650

  • 1. EARLY BIRD DISCOUNT Book and Pay before 11th January 2012 to save up SGD 650! Main Conference: 13 &14 March 2012 Pre Conference Masterclass: 12 March 2012 Venue: Rendezvous Hotel, Singapore Increase accuracy and performance within AP and procurement to enhance value from suppliers and service providers 20 NEW SPEAKERS IN 2012 Henry Chua Jean Paul Dizon Director, Shared Business Contracts & Procurement Anirban Kumar Ghosh Services, Finance Manager Senior Controller, GE AVIATION PHILIPS SHELL Anirban specialises in: Amit Soni Irfan Shaikh Ÿ Financial reporting Director of Commercial Director of Finance Ÿ Consolidation, closing & account and Finance Shared Services reconciliations TESCO ELECTRONIC ARTS, INC. Ÿ Drive digitization & project management Agnes Lim Freddie S. Corpuz Regional Financial Regional Process Owner, Damien Williams Controller Purchase to Pay Asia Pacific Regional Finance & Procurement Manager JONES LANG LASALLE HENKEL (South East Asia) THE BRITISH HIGH COMMISSION SINGAPORE Muneer Valappil Jazlan Mohd Upstream Financial Accounts Payable Manager Damien specialises in: Controller Intel Malaysia Shared Ÿ Financial control and operational management INTEROIL Services Centre Ÿ Developing, leading and executing INTEL TECHNOLOGY organisational change projects Joshua Perkins SDN BHD Ÿ Business partnering Accounts Payable Manager Intel Malaysia Shared John Gregory Services Centre Director, European Financial Edoardo Peniche Zarate INTEL TECHNOLOGY Shared Services Senior Director, Finance Shared Services SDN BHD KELLOGG’S FLEXTRONICS Martin Yii Ramesh Veeramuthu Edoardo specialises in: Controller, Australia/ Strategic Sourcing Manager Ÿ P2P processes and financial management New Zealand Financial BECTON DICKINSON & Ÿ Shared services Service Centre COMPANY Ÿ Lean six sigma and continuous improvement SEALED AIR CORPORATION Omer Softic EAME Transformation Tim Tong Ruchika Agarwal Manager, Global Business Regional Head of Indirect Purchasing Asia Pacific Assistant Vice President, Services LEXMARK Business Services & Finance CATERPILLAR BELGIUM PEARSON Tim specialises in: Ÿ Purchasing Philip Woodburn Dione Schick Ÿ Lean six sigma and continuous improvement Finance Shared Services Regional Director, Director Compliance Services SCHNEIDER ELECTRIC THOMSON REUTERS ATTEND TO GET STRATE AND ROADMAPS TO: GIES Sponsors: 1 1. Reduce cost of transa ctio n to under $2 2. Achieve accurate 3 wa 2 y match rates beyond 95% 3. Streamline invoice and 3 payment processes to less tha Media Partners: Researched and Developed by: n 9 DSO 4. Successful 360° autom 4 ation to minimise cost of procurement operations AP and 5. 5 Measure KPIs and implementing expand P2P service delive analytics to boost and ry Tel: +65 6722 9388 Ÿ Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
  • 2. TREND WATCH: AP AND Get ready to set all-new benchmarks and outperform previous records by evaluating the latest initiatives in AP and PROCUREMENT PROCESS procurement. 2012 is the year to say goodbye to paper and the 9th Annual P2P: Accounts Payable and Purchasing Process EFFICIENCY AND NEW Summit 2011 all about tackling and solving: BENCHMARKS 1. Minimising variation of work flow between AP and procurement to discover new avenues for reducing costs Over the past 12 months Finance Directors in Asia were asked if they had implemented automation. The chart below 2. Identify gaps – Get strategies and best practices to meet summarized the responses your next benchmark 3. Increase efficiency, value and accuracy within your AP process to leverage on supplier discounts and other benefits Only at this event, you will discover insights from finance and procurement practitioners that will embed the next phase of 11.3% P2P service delivery through optimised process efficiencies. This year’s conference brings fresh and exciting insights, with 22.6% more interactive sessions covering the top challenges and giving you answers to ramp up your operations. This is your chance to 66.1% meet the 20 speakers with more than 100 years of experience in delivering seamless AP and procurement services across ■ Yes the region and the globe, so you can discover and take-away ■ No practical techniques to apply and improve P2P. ■ At the point of Booking your seat takes less time than printing out an invoice – negotiating just give me a call at +65 6722 9388 today. Best Regards, Over 65% have embarked on their automation journey, but less than 10% are fully automated. Automation has proven its value to reduce cost and streamline Nur Izzati your processes. But with different systems and regulations, SSON achieving end-to-end automation remains a huge challenge. 5 REASONS WHY YOU MUST ATTEND THIS EVENT ■ No other event in Asia has this many P2P practitioners: 90% case studies from across various industries ■ No matter how unique your operations, you get lot of perspectives: 20 speakers from 9 different countries ■ Decide where you lead and what needs to be improved: 10 benchmark sessions to boost efficiency in AP and procurement ■ Extra focus on critical issues: 3 extensive enrichment topics in the masterclasses ■ Increase idea generation: 15% of your time will be in interactive discussions to get more out of the speakers and your peers Tel: +65 6722 9388 Ÿ Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
  • 3. Pre Conference Masterclass 12 March 2012 (08:45 – 16:30) This is your chance to ramp up your AP and procurement process efficiency skills to deliver the lowest operational costs in your organisation. Stand out for implementing lean processes with You will exchange business reduced errors. cards with: Get your thinking cap on because this masterclass will have a Ÿ Chief Financial Officers combination of extended case studies and plenty of brainstorming. Ÿ Finance Shared Services Leaders So all you’ll need to do when you’re back in the office is to apply Ÿ Finance Directors what you have learnt and get the results you want. Ÿ Finance Controllers Ÿ Procurement Directors 0900 Streamlining processes and cost of AP Ÿ Purchasing Managers operations to seize the opportunity of Ÿ Contracts and Procurement Leaders offering value add services Ÿ Accounts Payable Leaders Ÿ Reviewing cost cutting and increased time efficiency Ÿ Head of Process Excellence benefits Ÿ Shared Services Leaders Ÿ Simplifying processes to complete orders accurately and reduce invoicing errors Ÿ Brainstorming value added services AP can provide Facilitator: SSON provides research, training and networking for over Omer Softic 4,500 shared services executive members from over 50 EAME Transformation Manager countries around the world. Whether you need resources to Global Business Services write a report, facts to benchmark performance against or CATERPILLAR BELGIUM simply want to meet some of your peers at the same stage of development, we can support you. Sign up today, for USD 1100 Networking break $149.99 and receive benefits that will help you take your implementation to the next level. 1130 Achieve lean processes in P2P and reduce cost of operations Ÿ Discovering the benefits of lean in P2P Website: www.ssonetwork.com Ÿ The importance of controlling KPI’s on your Email: info@ssonetwork.com PTP info centre www.ssonetwork.com/linkedin/apac Ÿ Building a solid foundation: Managing and engaging the team to ensure efficient delivery @ssonetwork Ÿ Improving customer services to expand delivery services www.ssonetwork.com/facebook Facilitator: John Gregory Director, European Financial Shared Services Stimulate and Boost KELLOGG’S Business Development 1330 Networking Lunch Through Sponsorship & 1430 Evaluating cost and competency when Exhibitions outsourcing AP Delegates at this conference are looking to increase P2P Ÿ Comparing efficiency vs. cost: Weighing out which operational efficiency. If your company has a credible is more important solution to address their needs, then you must have a Ÿ Recognizing the advantages and disadvantages of presence at this event. outsourcing AP Ÿ Managing competency expectations when Over 2 days, you will have unlimited access to delegates outsourcing who are evaluating strategies and solutions to achieve Ÿ Unveiling which suits you best: In-house or streamlined processes for faster operations and lower outsourcing costs. You will not find a more focused and intense business development environment than this event. Facilitator: Irfan Shaikh To find out how you can leverage on this opportunity Director of Finance Shared Services successfully, call +65 6722 9388 or email ELECTRONIC ARTS, INC. sponsorship@iqpc.com.sg 1630 End of Materclass Tel: +65 6722 9388 Ÿ Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
  • 4. Conference Day One 13 March 2012, Tuesday 0900 Opening Remarks from the Chairperson 1345 Increase efficiency of PO processing to less than 5 minutes with procurement automation 0915 Developing a successful roadmap towards Ÿ Understanding the practical approach of developing achieving 100% AP invoice automation a PO system and the benefits Ÿ Requirements and dedication in the journey towards Ÿ Reduce PO processing time with accuracy to less complete automation than 5 minutes Ÿ Accuracy, transparency and reduced errors improved Ÿ Importance of PO systems affecting AP with end to end automation Ramesh Veeramuthu Ÿ KPIs of a fully automated AP function Strategic Sourcing Manager John Gregory Becton Dickinson & Company Director European Financial Shared Services Kellogg’s 1430 Comparing your current KPIs to the accepted benchmarks: How do you measure up and 1000 Key factors to achieve 3-way match rates Round Table what need to change get improvements? and end-to-end automation in P2P Discussion Ÿ Producing more than 15,000 invoices per FTE per Ÿ Identifying and measuring how master data annum is currently handled to recognise critical Ÿ Attaining 98% match rate of PO and Invoices requirements for improvement Ÿ More than 95% of payments are on time Ÿ Understanding the importance of standardization in Facilitated by: master data management Dione Schick Ÿ Reviewing risks and rewards of end-to-end Regional Director, Compliance Services automation Thomson Reuters Philip Woodburn Finance Shared Services Director 1500 Successful transformation from a Non-PO Schneider Electric system to a PO system Ÿ Anticipating the challenges and barriers to transition 1045 Make the most out of your conference – from a Non-PO system to a PO system Speed Networking Session Ÿ Step by step changes to avoid disruption in daily activities during transformation 1100 Morning Tea & Networking Break Ÿ Accuracy and transparency for stakeholders with PO systems 1115 Challenges, results and impacts of Irfan Shaikh centralizing AP and procurement into a Director of Finance Shared Services single location Electronic Arts, Inc. Ÿ Comparing the before and after centralizing AP and procurement into a single location 1545 Afternoon tea & Networking break Ÿ Hurdles to overcome during the transition of centralization 1600 Getting your suppliers to participate in Ÿ Expanding AP and procurement services towards e-invoicing for a 360° paperless process positive impact on the working capital Ÿ Evaluating the benefits of e-invoicing and assessing Edoardo Peniche Zarate why your suppliers need to be on your side Senior Director, Finance Shared Services Ÿ Converting suppliers to e-invoicing platforms with Flextronics conviction Ÿ Considering alternative paperless suppliers 1200 Reducing invoice and payment processing Tim Tong time to 9 days through process elimination Regional Head of Indirect Purchasing Asia Pacific, and using automation to improve Lexmark performance Ÿ Identify duplicated steps and analyse what needs to 1645 Deploying multi-lingual talent: Should you be eliminated outsource to fill this need, or recruit Ÿ Measure the performance improvement before and internally? after: Is accuracy compromised? Ÿ Expanding services: The growing need for multi- Ÿ Steps to process invoices and payment within 9 days lingual talent in procurement Damien Williams Ÿ Reviewing cost over benefit to outsource multi- Regional Finance & Procurement Manager lingual talent (South East Asia) Ÿ Advantages and disadvantages of in-house talents The British High Commission Singapore with multi-lingual skills Jean Paul Dizon 1245 Lunch & Networking Break Contracts & Procurement Manager Shell 1730 Closing remarks from the Chair Tel: +65 6722 9388 Ÿ Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
  • 5. Conference Day Two 14 March 2012, Wednesday 0900 Welcome Back Remarks from the 1245 Lunch & Networking Break Chairperson 1345 Advancing and streamlining AP processes 0915 Reducing operational costs by 20% - 30% with lean six sigma methodology: Can whilst maintaining performance it really reduce wasted processes and Ÿ Developing a monthly practice to analyse cost amplify efficiency? reports Ÿ Case study: Implementing lean six sigma to shorten Ÿ Strategies to measure cost of activities and invoice processing time and boost productivity performance Ÿ Results to streamline AP with lean six sigma projects Ÿ Identifying high costs through monthly analysis and Ÿ Importance of continuing lean six sigma finding solutions to operate at 70% - 80% of the implementation current cost Martin Yii Muneer Valappil Controller, Australia/New Zealand Financial Service Centre Upstream Financial Controller Sealed Air Corporation InterOil 1430 Achieve dynamic discounting and meeting 1000 Strategies for a robust cash flow supplier discounts to improve pre-negotiated management with accurate forecasts to discount terms avoid errors Ÿ Enable suppliers proposal flexibility of early payment Ÿ Mastering the art of cash flow management without discount terms and obtain better savings errors Ÿ Intel’s successful journey leveraging on technology Ÿ Consistent weekly, monthly and annual forecasts: and innovation for dynamic discounting What needs to be reviewed to ensure accuracy Ÿ Results: Achieve significant cost savings and improve Ÿ Making cash flow and capital management at least operational efficiency 95% accurate Jazlan Mohd Anirban Kumar Ghosh Accounts Payable Manager, Intel Malaysia Shared Senior Controller Services Centre GE Aviation Intel Technology Sdn Bhd 1045 Morning Tea & Networking Break Joshua Perkins Accounts Payable Manager, Intel Malaysia Shared 1115 Panel Discussion: Beat attrition rates. Retain Services Centre high performers. Reduce operational costs. Intel Technology Sdn Bhd Focus on P2P excellence Ÿ Current attrition rates in Asia within the captive and 1515 Afternoon tea & Networking break outsourcing industry: Singapore – 20%, Malaysia – 24% Ÿ Begin with proper training to sustain good 1530 Cutting the cost of transaction to less accounting talent than $2 and gaining control through Ÿ Rotating associates roles and add responsibilities to minimised paperwork enhance employee engagement Ÿ Understand how controlling the cost of each item Ÿ Derive a successful career path for AP and affects cost of transaction procurement to retain productive associates Ÿ Minimising paper work and encourage vendor self- service online Panellists Ÿ Automating PO based invoices to achieve less than Agnes Lim $2 cost of transaction Regional Financial Controller Jones Lang LaSalle Omer Softic EAME Transformation Manager, Global Business Services Henry Chua Caterpillar Belgium Director, Shared Business Services Finance Philips 1615 How can analytics be useful for AP and Freddie S. Corpuz procurement to achieve agility? Regional Process Owner, Purchase to Pay Asia Pacific, Ÿ Defining analytics and the relevance in today’s Henkel changing business environment Ÿ Clarifying the advantages and disadvantages of 1200 Outsourcing AP: Unveiling what Pearson’s analytics in AP and procurement discovered about cost vs. competency Ÿ Analysing and identifying root causes to improve Ÿ Discover the actual cost and competency level when and strive towards agility outsourcing Amit Soni Ÿ Expectations and demands to outsourcing partners Director of Commercial and Finance Long-term benefits and risks Tesco Ruchika Agarwal Assistant Vice President, Business Services and Finance 1700 Closing remarks from the Chair & End of Pearson Conference Tel: +65 6722 9388 Ÿ Fax: +65 6720 3804 Ÿ Email: enquiry@iqpc.com.sg Ÿ Web: www.accountspayableasia.com.sg
  • 6. 5 WAYS TO REGISTER Online: www.accountspayableasia.com.sg Main Conference: Email: enquiry@iqpc.com.sg 13 &14 March 2012 Pre Conference Masterclass: Phone: 65 6722 9388 12 March 2012 Fax: 65 6720 3804 Venue: Post: IQPC Worldwide Pte Ltd Rendezvous Hotel, Singapore 61 Robinson Road #14-01 Robinson Centre My booking code is: 12002.006 Singapore 068893 Please complete in BLOCK CAPITALS as information is used to produce delegate badges. DISCOUNTS & TEAM DEALS Please photocopy for multiple bookings. IQPC recognises the value of learning in teams. Group Please do not remove this label even if it is not addressed to you. bookings at the same time from the same company receive these discounts: u 3 or more 7% u 5 or more 10% u 8 or more 15% This offer is exclusive of the early bird discount. Call us for a special discount rate for teams of 10 and above. Not applicable to workshop(s) only bookings. VENUE & ACCOMMODATION Rendezvous Hotel Singapore 9 Bras Basah Road, Singapore 189559 Tel: +65 6336 0220 Fax: +65 6337 3773 Web: www.rendezvoushotels.com/singapore *Register and Pay in full no later than 11th January 2012 to qualify for the Early Bird Discount. Email: info@rendezvoushotel.com Hotel accommodation and travel costs are not included in Premailer the registration fee. A reduced corporate room rate has been CONFERENCE PACKAGES Book & Pay by Book & Pay by Regular Price arranged at Rendezvous Hotel Singapore for attendees 23rd November 2011 11th January 2012 at this conference. To take advantage of this special rate, please process the hotel room reservation form provided upon ALL PRICES IN SGD PREMAILER ONLY EARLY BIRD STANDARD confirmation of your attendance. CONFERENCE DOCUMENTATION & AUDIO CD Conference + Masterclass 4,348 (save 750) 4,448 (save 650) 4,748 (save 350) I am registering as a delegate, please send me an extra set of Conference only 3,099 (save 400) 3,199 (save 300) 3,499 Conference Documentation with Audio CD with a SGD100 discount: SGD699. Masterclass only 1,599 I cannot attend the event, please send me the Conference Documentation and Audio CD at SGD799. *Discounts DO NOT apply to masterclass(s)-only bookings I cannot attend the event, please send me the Conference *Singapore companies, please add prevailing GST. *Registrations without immediate payment or credit card details will incur a processing fee of SGD99 per registration Documentation only at SGD549. Orders without immediate payment or credit card details will incur a processing fee of SGD99 per order. DELEGATE DETAILS (N.B. Advance orders will determine whether or not this conference will be recorded – Please enclose payment with your order.) Any custom duties & taxes imposed on the shipment of order/s shall be Salutation / First Name: ...................................................................... Last Name: ........................................................................... borne by the recipient. Job Title: ............................................................................................... Email: .................................................................................... IQPC CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY • You may substitute delegates at any time by providing reasonable advance notice to IQPC. • For any cancellations received in writing not less than eight (8) days Tel: .........................................................(Office) .............................................. (Mobile) Fax:............................................................... prior to the conference, you will receive a 90% credit to be used at another IQPC conference which must occur within one year from the date of issuance of such Department:.......................................................................................... Company: ............................................................................. credit. An administration fee of 10% of the contract fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. • In the event that Address:.................................................................................................................................................................................................. IQPC postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with Postcode: .............................................................................................. Country: ................................................................................ IQPC, which must occur within one year from the date of postponement. • Except as specified above, no credits will be issued for cancellations. There are no refunds Delegate’s signature: ........................................................................... Date: ................................ I agree to IQPC’s payment terms. given under any circumstances. • IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, Approving Manager’s Name:................................................................................................................................................................. rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event Email Address: ....................................................................................................................................................................................... shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency. • Please note that while speakers and topics were confirmed at the time Signature: ............................................................................................. Date: ..................................................................................... of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if If the invoice is to be addressed for the attention of a different person than the delegate, please complete the details below: necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible. Salutation / First Name: ...................................................................... Last Name: ........................................................................... DISCOUNTS: All ‘Early Bird’ Discounts require payment at time of registration and before the cut- Email: .................................................................................................... Tel: ............................................................................. (Office) off date in order to receive any discount. Any discounts offered whether by IQPC (including team discounts) must also require payment at the time of registration. All Please note: discount offers cannot be combined with any other offer. - If you have not received an acknowledgement before the conference, please call us at +65 6722 9388 to confirm your booking. - Photocopy this form to register multiple delegates. YOUR DETAILS: Please email our Database Manager at enquiry@iqpc.com.sg and inform them of any incorrect details which will be amended accordingly. PAYMENT METHODS DATA PROTECTION: Personal data is gathered in accordance with the Data Protection Act 1984. Your data may be passed to other companies who wish to communicate with you offers By Check/Bank Draft: Made payable to IQPC Worldwide Pte Ltd related to your business activities. If you do not wish to receive these offers, please By Direct Transfer: Please quote 12002.006 with remittance advice tick the box below. IQPC Bank details: Please do not pass my information to any third party. Account Name: IQPC Worldwide Pte Ltd Bank Number: 7232 • Account No: 147-048128-001 • Swift Code: HSBCSGSG PAYMENT TERMS The Hong Kong and Shanghai Banking Corporation, 21 Collyer Quay, #08-01 HSBC Building, Singapore 049320 Registrations/orders received without immediate payment or credit card details All bank charges to be borne by payer. Please ensure that IQPC receives the full invoiced amount. will incur a processing fee of SGD99 per registration/order. Payment is due in full upon receipt of invoice. Full payment prior to the event is mandatory for attendance. By Credit Card: IQPC WORLDWIDE PTE. LTD. Please debit my credit card: Visa MasterCard American Express Company Registration No: 199702288Z Copyright@ 2012 IQPC Worldwide Pte. Ltd. All rights reserved. This brochure may Card Number: Expiry Date: not be copied, photocopied, reproduced, translated, or converted to any electronic or machine-readable form in whole or in part without prior written approval of Name printed on card:___________________________________________________ Signature:_________________________ IQPC Worldwide Pte. Ltd