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Innovation: People
side of Equation
Gliwice, 27/03/2018
What makes
innovators
unique?
Source
BCG Diversity and innovation Survey
(2007)
45
Companies with above-
average diversity scores:
45% average innovation
revenue reported by those
companies. 
26
Companies with below-
average diversity scores:
26% is the average innovation
revenue reported by those
companies
The Holy
Trinity of
Innovation
There is no magic recipe
But there are three key ingredients: 1)
Culture, 2) Systems and Processes and 3)
Talent. The three elements are intertwined,
because Culture with no strong Systems
and aligned processes is just wishful
thinking. And Talent will join and stay if
they fit the cultural environment and if they
think they will have the right incentives.
Culture
The purpose and the vision. What inspires and
defines your firm vis-à-vis your competition

Systems and Processes
The rules and the criteria; the rewards and the
incentives

Talent
The quality, the creativeness, their ability to
learn, are critical elements in driving innovation
A necessary, long and difficult process
Long Term Levers /
Short Term Quick
Wins
Identify Innovation Architects
Innovation Architects are people who
enable other people to innovate

Inspire! Inspire! Inspire!
Creativity needs nurturing, cross-
fertilization and change of contexts


Enable Free-thinking!
Innovative thinking is also free-thinking,
and therefore autonomy is a critical aspect
in ensuring innovation happens

Create Non Pecuniary Incentives
Beyond monetary incentives,
employees need to be reassured that risk-
taking is rewarded and not penalized

Foster Networking!
Networking promotes cross-fertilization of
ideas, sharing of experiences,…


Provide Innovative Project Tools
Promote a more innovative behavior, and
more efficient usage of resources
01
 02
 03
Innovation
Architects
Enable Stealth-Innovation
Innovation under the radar
screen, to avoid current culture
kills innovative thinking


Nurture Creative People
They have the ability to nurture
creativity in their own people


Mentor the leaders
They should be training and
mentoring the leadership of the
firm
Non Pecuniary Incentives
People need to feel that risk taking is ok. They need to
receive incentives like: working on pet projects; time off;
time for a not-for-profit project; support for a cause they
care
-  Loads of Hope started as a pet project
-  Google offers server time for side projects
-  Vouchers for Business Class upgrade
-  Award for the least success project
Events, Cities,
Museums,
Treasure Hunts
Inspiration
Foster Networking

When you get to know the work life of
others in the organization – when you let
them know what you do and find out what
they are doing — the entire organization
benefits. For one thing, it helps everyone
get an overview of the company’s mission
in action, not just their own piece of the
puzzle. It’s clear that an organization
performs better and has lower employee
turnover when workers feel connected to
an organization’s purpose. Keep in mind
that when you network you are offering
valuable insights to others as well as
receiving them..
Autonomy,
Free-
thinking
Fail Fasten, Fail Often
Innovative thinking is also free-thinking,
and therefore autonomy is a critical aspect
in ensuring innovation happens.

Innovation is about failure
People need to know that they can “safely” fail
without jeopardizing their career

Innovation is about risk taking
Innovation requires out of the norm behavior,
which can only happen when people are free to
“move”
Innovation is free-thinking
Autonomy is a condicio sine qua for thinking
and behaving as an outlier
Innovative
Project
Tools
Make efficient use of time
How many of us have participated to
endless project update meetings, which
where merely a vanity exercise? How often
in those meetings, decisions are delayed
because people cannot get together?
Innovative project tool require a dichotomy
between making decision and sharing
updates: the first should happen with
people in the same room. The latter
exclusively based on digital tools. In the
middle, mentors with relevant experience
should be assigned to projects.
Digital Project Coordination
Upgrade “sharing” and “filing” to a digital
context, removing the need for endless
conference calls and boring meetings
Project Mentorship
Add a layer to the project, by identifying an
internal or external resource, whose job is to
mentor the project manager. This resource
should have relevant experience
War Rooms
Physical spaces dedicated to appointments
where relevant project participants meet to
make and test things, to take decisions.
AMATI
& Associates
URL:www.amati-associates.com

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The Holy Trinity of Innovation

  • 1. Innovation: People side of Equation Gliwice, 27/03/2018
  • 2. What makes innovators unique? Source BCG Diversity and innovation Survey (2007) 45 Companies with above- average diversity scores: 45% average innovation revenue reported by those companies. 26 Companies with below- average diversity scores: 26% is the average innovation revenue reported by those companies
  • 3. The Holy Trinity of Innovation There is no magic recipe But there are three key ingredients: 1) Culture, 2) Systems and Processes and 3) Talent. The three elements are intertwined, because Culture with no strong Systems and aligned processes is just wishful thinking. And Talent will join and stay if they fit the cultural environment and if they think they will have the right incentives. Culture The purpose and the vision. What inspires and defines your firm vis-à-vis your competition Systems and Processes The rules and the criteria; the rewards and the incentives Talent The quality, the creativeness, their ability to learn, are critical elements in driving innovation
  • 4. A necessary, long and difficult process
  • 5. Long Term Levers / Short Term Quick Wins Identify Innovation Architects Innovation Architects are people who enable other people to innovate Inspire! Inspire! Inspire! Creativity needs nurturing, cross- fertilization and change of contexts Enable Free-thinking! Innovative thinking is also free-thinking, and therefore autonomy is a critical aspect in ensuring innovation happens Create Non Pecuniary Incentives Beyond monetary incentives, employees need to be reassured that risk- taking is rewarded and not penalized Foster Networking! Networking promotes cross-fertilization of ideas, sharing of experiences,… Provide Innovative Project Tools Promote a more innovative behavior, and more efficient usage of resources
  • 6. 01 02 03 Innovation Architects Enable Stealth-Innovation Innovation under the radar screen, to avoid current culture kills innovative thinking Nurture Creative People They have the ability to nurture creativity in their own people Mentor the leaders They should be training and mentoring the leadership of the firm
  • 7. Non Pecuniary Incentives People need to feel that risk taking is ok. They need to receive incentives like: working on pet projects; time off; time for a not-for-profit project; support for a cause they care -  Loads of Hope started as a pet project -  Google offers server time for side projects -  Vouchers for Business Class upgrade -  Award for the least success project
  • 9. Foster Networking When you get to know the work life of others in the organization – when you let them know what you do and find out what they are doing — the entire organization benefits. For one thing, it helps everyone get an overview of the company’s mission in action, not just their own piece of the puzzle. It’s clear that an organization performs better and has lower employee turnover when workers feel connected to an organization’s purpose. Keep in mind that when you network you are offering valuable insights to others as well as receiving them..
  • 10. Autonomy, Free- thinking Fail Fasten, Fail Often Innovative thinking is also free-thinking, and therefore autonomy is a critical aspect in ensuring innovation happens. Innovation is about failure People need to know that they can “safely” fail without jeopardizing their career Innovation is about risk taking Innovation requires out of the norm behavior, which can only happen when people are free to “move” Innovation is free-thinking Autonomy is a condicio sine qua for thinking and behaving as an outlier
  • 11. Innovative Project Tools Make efficient use of time How many of us have participated to endless project update meetings, which where merely a vanity exercise? How often in those meetings, decisions are delayed because people cannot get together? Innovative project tool require a dichotomy between making decision and sharing updates: the first should happen with people in the same room. The latter exclusively based on digital tools. In the middle, mentors with relevant experience should be assigned to projects. Digital Project Coordination Upgrade “sharing” and “filing” to a digital context, removing the need for endless conference calls and boring meetings Project Mentorship Add a layer to the project, by identifying an internal or external resource, whose job is to mentor the project manager. This resource should have relevant experience War Rooms Physical spaces dedicated to appointments where relevant project participants meet to make and test things, to take decisions.